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Hilton Garden Inn Tuscaloosa

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Hilton Garden Inn Tuscaloosa
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373 Reviews from our TripAdvisor Community

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Showing 369: English reviews
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Dallas, Georgia
Reviewed 3 days ago NEW

We had a great weekend for A Day in Tuscaloosa. Our room was clean and ready when we arrived. We would definitely stay here again. The staff is friendly and helpful. The breakfast buffet was very good and reasonably priced.

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Helpful?
Thank Cynthia C
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

Thank you for letting us and others know you enjoyed your stay here at the Hilton Garden Inn Tuscaloosa. We look forward to hosting you again the next time you are in our area.

Ann Arbor, United States
HOTEL’S FAVORITE REVIEW
Reviewed 3 weeks ago

Outstanding staff, very clean and great location. Highly recommend for business as well as leisure. The staff goes above and beyond to welcome guests. I was a returning guest and plan on staying there as often as my travels bring me to the area.

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Thank Trotter2013
About Hotel's Favorite Review
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

Thank you for your loyalty to our hotel the Hilton Garden Inn Tuscaloosa. We always enjoy hearing from return guests and would like to thank you for your good review.

Reviewed 2 weeks ago via mobile

Convenient hotel right off of I 20. Overall hotel experience very positive clean very friendly staff. The air-conditioner in the hallways and room is simply unbelievable it is so cold be prepared to wake up in a meat locker ha ha

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Helpful?
Thank Matthew L
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

Thank you for taking the time to give our hotel such a good review. We are glad you enjoyed staying here with us and want to invite you back again soon.

Austin, United States
Reviewed 3 weeks ago

Am a long-term Hilton Honors Gold member and have stayed at dozens of Hilton properties. The Tuscaloosa Garden Inn does not represent the Hilton standards! Our recent stay at the Tuscaloosa Garden Inn was certainly NOT up to typical Hilton standards. The room cleanliness was sub-standard, the matress and pillows were worn-out and need replacing, the bathroom tile grout needs...

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Helpful?
Thank Gerald M
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

Thank you for taking the time to provide feedback regarding your stay. While I’m thrilled to hear our staff was friendly, I regret that the hotel did not meet your expectations. We are in the process of evaluating opportunities for improvement and appreciate your input!

Florence, Alabama
Reviewed March 8, 2017

Stayed here for parents weekend The staff was excellent, room was clean, breakfast was great. Only negative was the pillows were not as firm as I prefer. Overall great experience and will stay here again!

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Thank Tidedad
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

We are glad you enjoyed your stay and we will be looking forward to seeing you again in the future. Thank you for your good review.

Huntsville, Alabama
Reviewed March 3, 2017

Very clean quiet place. Great food and friendly staff. Every Chef has a specialty that they fix. Breakfast chef here fixes French toast with pecans, and caramel. It was very light and wonderful. However the only downfall is it one of the higher price Hilton

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Helpful?
Thank Roxann M
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

Your complimentary review of our hotel is much appreciated! Hopefully, we'll have the opportunity to host you again soon.

Nashville, Tennessee
Reviewed February 28, 2017

The front desk staff, or at least the two people that I spoke to, we're very nice but unhelpful. I reported that I had no hot water when I took a shower on Saturday night, Sunday morning when I went down to get coffee I told someone at the front desk, I also mention that I'm going to be needing...

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1Thank lmcpht
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank you once again for your comments.

Smithville, Mississippi
Reviewed February 22, 2017

Enjoyed our family weekend getaway right in the heart of it all. Easy access to restaurants, shopping and not to far from the university. Definitely will be back again. The indoor pool was great for my little boy and his friend. Look forward to being back in T-town soon!

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Thank 689tonyaw
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

We are glad you chose our hotel for your weekend getaway and that you enjoyed our location. Thank you for your good review of our hotel the Hilton Garden Inn Tuscaloosa and we look forward to your next visit.

Madison, United States
Reviewed February 22, 2017

This was my first experience with a "Pure Allergy" room feature, which was refreshing. I would like to see this become the norm. Everyone was courteous and helpful. As a Hilton Honors member, I am loyal to the brand, and this hotel meets and exceeds the Hilton standard with the "Pure Allergy" room. This hotel didn't have the "Bed &...

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Thank caryln2017
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

We are glad you enjoyed our Pure Allergy room! Thank you for your good review and we want to invite you back the next time you are in our area.

Atlanta, Georgia
Reviewed February 14, 2017

The room was clean, however we arrived very late due to travel delays. When we arrived, I was very thirsty and asked for water. I was told that there was no water in the entire BUILDING. Which is hard to believe. I use Hilton exclusively for my family travel and this experience tainted satisfaction. I am not likely to stay...

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Helpful?
Thank Rashonda J
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you We do everything we can to ensure our guests enjoy our hotel. With that said,...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Tuscaloosa

Address: 800 Hollywood Blvd, Tuscaloosa, AL 35405-6224
Location: United States > Alabama > Tuscaloosa
Price Range: $134 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Tuscaloosa 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Garden Inn Tuscaloosa Hotel Tuscaloosa
Hilton Tuscaloosa
Hotel Style:
#2 Romantic Hotel in Tuscaloosa
#7 Business Hotel in Tuscaloosa
#7 Family Hotel in Tuscaloosa
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Tuscaloosa staff and other travelers.
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Questions? Get answers from Hilton Garden Inn Tuscaloosa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Insist on a room with a quiet heating/ac system!”
K914GOjohne, Feb 5, 2016 | Read review
“4th floor NW rooms have a vies of the stadium.”
  • view of the stadium from our hotel
GroverR, Dec 28, 2015 | Read review
“Weekend Breakfast is very busy after 8am”
777Cynthia, Dec 15, 2015 | Read review
“No advise offered.”
229drmarks, Nov 1, 2015 | Read review
“Make sure o ask them if pool and spa is working before booking, also that the drains in tubs are fixed.”
A2828FCmelissam, Oct 19, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question