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Hilton Garden Inn Tuscaloosa

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Hilton Garden Inn Tuscaloosa
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369 Reviews from our TripAdvisor Community

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Showing 365: English reviews
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Florence, Alabama
Reviewed 2 weeks ago

Stayed here for parents weekend The staff was excellent, room was clean, breakfast was great. Only negative was the pillows were not as firm as I prefer. Overall great experience and will stay here again!

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Helpful?
Thank Tidedad
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

We are glad you enjoyed your stay and we will be looking forward to seeing you again in the future. Thank you for your good review.

Smithville, Mississippi
HOTEL’S FAVORITE REVIEW
Reviewed 4 weeks ago

Enjoyed our family weekend getaway right in the heart of it all. Easy access to restaurants, shopping and not to far from the university. Definitely will be back again. The indoor pool was great for my little boy and his friend. Look forward to being back in T-town soon!

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Thank 689tonyaw
About Hotel's Favorite Review
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

We are glad you chose our hotel for your weekend getaway and that you enjoyed our location. Thank you for your good review of our hotel the Hilton Garden Inn Tuscaloosa and we look forward to your next visit.

Huntsville, Alabama
Reviewed 2 weeks ago

Very clean quiet place. Great food and friendly staff. Every Chef has a specialty that they fix. Breakfast chef here fixes French toast with pecans, and caramel. It was very light and wonderful. However the only downfall is it one of the higher price Hilton

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Helpful?
Thank Roxann M
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

Your complimentary review of our hotel is much appreciated! Hopefully, we'll have the opportunity to host you again soon.

Nashville, Tennessee
Reviewed 3 weeks ago

The front desk staff, or at least the two people that I spoke to, we're very nice but unhelpful. I reported that I had no hot water when I took a shower on Saturday night, Sunday morning when I went down to get coffee I told someone at the front desk, I also mention that I'm going to be needing...

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Helpful?
Thank lmcpht
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank you once again for your comments.

Madison, United States
Reviewed 4 weeks ago

This was my first experience with a "Pure Allergy" room feature, which was refreshing. I would like to see this become the norm. Everyone was courteous and helpful. As a Hilton Honors member, I am loyal to the brand, and this hotel meets and exceeds the Hilton standard with the "Pure Allergy" room. This hotel didn't have the "Bed &...

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Thank caryln2017
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

We are glad you enjoyed our Pure Allergy room! Thank you for your good review and we want to invite you back the next time you are in our area.

Atlanta, Georgia
Reviewed February 14, 2017

The room was clean, however we arrived very late due to travel delays. When we arrived, I was very thirsty and asked for water. I was told that there was no water in the entire BUILDING. Which is hard to believe. I use Hilton exclusively for my family travel and this experience tainted satisfaction. I am not likely to stay...

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Helpful?
Thank Rashonda J
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you We do everything we can to ensure our guests enjoy our hotel. With that said,...

Tuscaloosa, Alabama
Reviewed January 30, 2017

Door lock not fixed after three requests. Had to come to front desk several times because key wouldn't work. Extremely annoying from sixth floor. Unhelpful, arrogant & ignorant staff totally careless.

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Helpful?
Thank U318MRtom
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously.

Gainesville, Georgia
Reviewed January 25, 2017

We have family in Tuscaloosa and have stayed st other hotels in the area in the past. We have found our goto place for future get togethers. We were able to get multiple rooms close together. All our rooms were very clean and comfortable. The rooms were well equiped, wifi worked well. The kids loved the indoor pool. The staff...

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Helpful?
Thank Robert J
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

We are glad you found us and that you will be returning to stay here at the Hilton Garden Inn Tuscaloosa when you come to visit family. Thank you for your good review and we look forward to seeing you all again.

Reviewed January 14, 2017

excellent staff, excellent breakfeast, very nice hotel. Great location.Management operates with an eye toward the customer. Had a problem with the heat in first room was quickly moved to another, no additional comments.

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Helpful?
Thank lawrenceh98
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

Thank you for your good review of our hotel and staff. We are glad you chose our hotel for your stay in our area and would like to invite you back.

Hattiesburg, United States
Reviewed January 5, 2017

This hotel was clean and the staff was very friendly. We had no problem getting a room, and my husband loved that there was a fire pit outside. Overall it was a very nice stay, and the price was affordable. I would recommend this hotel for anyone traveling alone or with family.

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Helpful?
Thank Lisa S
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

Thank you for bringing your family to stay with us here at the Hilton Garden Inn Tuscaloosa. We are glad you enjoyed your stay and would like to thank you for your good review. We hope you get to return again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Tuscaloosa

Address: 800 Hollywood Blvd, Tuscaloosa, AL 35405-6224
Location: United States > Alabama > Tuscaloosa
Price Range: $134 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Tuscaloosa 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Garden Inn Tuscaloosa Hotel Tuscaloosa
Hilton Tuscaloosa
Hotel Style:
#2 Romantic Hotel in Tuscaloosa
#7 Business Hotel in Tuscaloosa
#7 Family Hotel in Tuscaloosa
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Tuscaloosa staff and other travelers.
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Questions? Get answers from Hilton Garden Inn Tuscaloosa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Insist on a room with a quiet heating/ac system!”
 of 5 bubbles K914GOjohne, Feb 5, 2016 | Read review
“4th floor NW rooms have a vies of the stadium.”
  • view of the stadium from our hotel
 of 5 bubbles GroverR, Dec 28, 2015 | Read review
“Weekend Breakfast is very busy after 8am”
 of 5 bubbles 777Cynthia, Dec 15, 2015 | Read review
“No advise offered.”
 of 5 bubbles 229drmarks, Nov 1, 2015 | Read review
“Make sure o ask them if pool and spa is working before booking, also that the drains in tubs are fixed.”
 of 5 bubbles A2828FCmelissam, Oct 19, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question