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Stayed here during a recent business trip to the Tuscaloosa area. Rooms were clean and comfy and most importantly for June in AL, the AC was cranking!
Weather was inclement so we ate in the hotel, although there are a lot of options within walking...More
Response from KanaHotelGroup, Manager at Hilton Garden Inn TuscaloosaResponded 4 weeks ago
Thank you for your good review of our hotel the Hilton Garden Inn Tuscaloosa. We are glad you enjoyed your stay and hope to host you again in the future.
As a customer who frequents Hilton properties, I was disappointed in this hotel who carries the Hilton name.
I checked in online, selected a room well in advance and upon arrival the room was not ready. Luckily (or so we thought), they had other rooms...More
Response from KanaHotelGroup, Manager at Hilton Garden Inn TuscaloosaResponded 3 days ago
Frank guest reviews such as yours, are appreciated, as they give us the chance to improve. It seems the underlying issues you experienced were the result of unacceptable housekeeping practices. There is currently a management team in place who have been working meticulously to ensure...More
Previous reviews were very accurate...rooms are filthy. The grout in the show is rediculus, dust on closet floor and mattress was not comfortable. I recommend a complete and thorough cleaning of this property!More
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Thank Ronetta D
Response from KanaHotelGroup, Manager at Hilton Garden Inn TuscaloosaResponded 4 days ago
I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank...More
This property was overpriced. The staff were friendly. The bedroom was clean, but the bathroom needed some work. There was excess caulk around the tub. There was stain in the grout in the tile. The ceiling over the tub needed some repair. There was also...More
Response from KanaHotelGroup, Manager at Hilton Garden Inn TuscaloosaResponded 1 week ago
I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you...More
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Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
$145 - $364 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Romantic Hotel in Tuscaloosa
#7 Family Hotel in Tuscaloosa
#7 Business Hotel in Tuscaloosa
Non-Smoking Rooms ,
Number of rooms
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I would go to mapquest (I can't put in links) and plug in the addresses of where you will be coming from and where you want to go. Hope this helps! The staff of the hotel was very helpful; give them a call and I'm sure they... More
I would go to mapquest (I can't put in links) and plug in the addresses of where you will be coming from and where you want to go. Hope this helps! The staff of the hotel was very helpful; give them a call and I'm sure they can tell you about taxis or other options.
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"Insist on a room with a quiet heating/ac system!"