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Country Inn & Suites By Carlson, Tuscaloosa

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287 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Pensacola, Florida
1 review
4 of 5 stars Reviewed 3 days ago NEW

First room they put us in was not good (bed was sagging and not made-up well). But when we showed them the issues, they were very sorry and put us in another room immediately. I would return if I was in the area.

Helpful?
Thank elizabeth w
Ashley_Country_Inn, Manager at Country Inn & Suites By Carlson, Tuscaloosa, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the bed in your first room. However, at Country Inn we strive to ensure that each guest receives the utmost satisfaction so we are very pleased to hear that you were able to switch rooms. We will review the conditions of your first... More 

Tuscaoloosa, United States
1 review
2 of 5 stars Reviewed 1 week ago

Not well maintained (worn carpet, poor paint on door trim, loose toilet). Not very clean. Promo rate changed my selected date without me realizing it till after I got there. Front desk clerk was kind and helpful. Bed was fairly comfortable.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Charles S
Ashley_Country_Inn, General Manager at Country Inn & Suites By Carlson, Tuscaloosa, responded to this review

Dear valued guest, We hope you are enjoying your stay. We strive to provide you with excellent customer service and a clean comfortable room. We are in the process of updating our rooms to better serve our guests. Wednesday, we will be installing new air conditioners in some rooms and servicing the current units in the other rooms. We will... More 

1 review
5 of 5 stars Reviewed 1 week ago

Stayed her for daughter orientation at UA. The hotel is close to the University of Alabama, the rooms are big, the bed is very comfortable and people are very nice. Nice inexpensive place to stay if visiting the University of Alabama. RollTideRoll

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Joy B
florida
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked this room through hotels.com. Online pictures are not of the same hotel at all. Place is a dump. Drug deal going down in the parking lot when we arrived. Bad smell in hallways, carpets are stained and filthy. Did not feel safe in this hotel. Can't believe this place passes health inspections. Paid $140 dollars for a $25 dollar... More 

Helpful?
Thank sandguru
CarlsonRezidor, Online Support Specialist at Country Inn & Suites By Carlson, Tuscaloosa, responded to this review

Thank you for taking the time to share your feedback with us. We apologize you were not satisfied with the overall conditions of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. More 

Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Checked in after a long drive to find the room had approximately 15-20 sunflower seeds and chips scattered in the room, pee at the base of the toilet and hair in the bathtub. I know in a hotel you aren't in the cleanest environment but this was the dirtiest room I have ever slept in. I went to the front... More 

Helpful?
Thank ccwal713
CarlsonRezidor, Online support Specialist at Country Inn & Suites By Carlson, Tuscaloosa, responded to this review

Thank you for reaching out and writing your review. While we were happy to hear that the morning staff was nice, we are sorry you were not satisfied with the accommodations of your room and for the lack of assistance during the night. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms... More 

Fort Payne, Alabama
1 review
3 of 5 stars Reviewed 2 weeks ago

That's the whole story. We travel a lot for my daughters athletic activities. A good breakfast is important. This one was not on par with Best Western, Microtel, Comfort Suites. Hotel was clean, good service, good location but breakfast was under par

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Jane S
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Just off I20. Quiet location, clean room and great breakfast is included!! Lots of places to eat nearby, went to Cheddars which was good and reasonably priced. Has a small, but adequate pool. Gentleman that checked me in was far from friendly and had lil or no enthusiasm. Did give me the Priceline rate without having to book Didn't really... More 

Helpful?
Thank Dru S
Ladson, South Carolina
1 review
2 of 5 stars Reviewed 3 weeks ago

Rundown we had room 307 not clean, no lock on bathroom door. Hair all over the bathroom and sheets where dirty. Smelly room. When we arrived a helicopter was swarming the area and police cars. Not a good part of town. Our card was overcharged. I could go on

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank V5241ZOcharlesp
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Tuscaloosa, responded to this review

Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regards to the overall cleanliness and condition of your room. We will review the conditions of your room to make sure all rooms are up to standards. Your feedback is very beneficial and will help us facilitate all... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Located in the heart of Tuscaloosa, the Country Inn & Suites provides cozy accommodations, friendly service and an ideal location sure to please leisure and business travelers alike. Our Tuscaloosa hotel's facilities were recently renovated to include new carpeting throughout the hotel, a brand new Fitness Center, updated appliances and furniture and flat-screen TVs in every guest room. We continue to offer free high-speed Internet access and an outdoor swimming pool. Plus, Club Carlson Rewards members receive 20 Gold Points® for every dollar spent! So be our guest at the Country Inn & Suites Tuscaloosa hotel and enjoy the city's celebrated southern hospitality. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Tuscaloosa

Address: 4801 McFarland Boulevard East, Tuscaloosa, AL 35405
Location: United States > Alabama > Tuscaloosa
Price Range: $92 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Tuscaloosa 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Country Inn Tuscaloosa
Tuscaloosa Country Inn
Hotel Style:
#8 Family Hotel in Tuscaloosa
#11 Business Hotel in Tuscaloosa
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