Hometown Inn USA
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About
#1 of 7 hotels in Thomasville
Location
3.8
Cleanliness
4.1
Service
4.3
Value
4.0
Welcome to Hometown Inn. We invite you to enjoy our unique, museum style hotel that allows you to reflect on America's history as you walk to your room. We take great pride in America and would like to share our love of her history with you. Whether you want to test your history or learn an interesting fact about our great nation, we are sure you will enjoy your stay with us.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Non-smoking hotel
Self-serve laundry
Parking
Wifi
Outdoor pool
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Location
571 N Park Dr, Thomasville, AL 36784
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67Reviews0Q+A5Room tips
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Most Recent
Like the room they where clean a smell real good enjoyed All the historic pictures on the walls in the hallway the breakfast was excellent nice front desk clerk was very helpful didn’t get a chance to get in the pool they looked really nice we’ll get it when we come back in July of this year
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Review collected in partnership with this hotel
Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, General Manager at Hometown Inn USA
Responded Jun 10, 2021
kgrays793569. Thank you for your compliments to our staff, hospitality, and breakfast layout. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. Thank you so much also for your kind words regarding the cleanliness and fresh smell of your lodgings and we are looking forward to your next visit to the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I checked in on 29 May. Went to the room upon entering the room it was very stuffy and a strong smoke odor. Later on in the night the refrigerator stopped working with water all over the floor!! I asked the front desk clerk to switch rooms, but she said there wasn’t any clean rooms! Not understanding why I wasn’t asked if I could wait until one come available. Poor customer service and I wouldn’t recommend this Hotel to anyone!!
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Review collected in partnership with this hotel
Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, General Manager at Hometown Inn USA
Responded Jun 3, 2021
ckblanks, Thank you for taking the time to share your experience. We sincerely apologize that your room was less than acceptable at our hotel. We can assure you that this is not a typical experience. We continually strive to ensure that our rooms smell fresh and clean without the smoke odor. If you are unsatisfied with your room, we always try to relocate if there is a clean room available but we are sorry that we failed to do this during your most recent stay. All guest complaints are taken seriously including the fridge, and we want to assure you that the problem you brought to our attention is being addressed. We hope that you will someday return to be impressed by the changes we've made.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Who knew that a little hotel like this would be just what we were hoping for? Memorial Day weekend last minute bookings were almost impossible, with only this hotel coming up available. Took a chance on it...thinking that we would just be glad of a bed, but was so pleasantly surprised at the clean rooms and updated bathrooms. Thank you for looking after us!
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Review collected in partnership with this hotel
Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, General Manager at Hometown Inn USA
Responded Jun 1, 2021
BamaRamma, Good day! Thank You for Staying with Us during Memorial Day. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We wanted to thank you again for staying with us at Hometown Inn and we hope that your next visit will be another five-star experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had to use the restroom that is out in the lobby. The toilet was stopped up. It was after midnight when we found out the toilet was sopped up. The remote was not working properly. My husband and I were very disappointed.
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Review collected in partnership with this hotel
Date of stay: April 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, General Manager at Hometown Inn USA
Responded May 7, 2021
138pete, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. I am so sorry to hear about the difficulties that you experienced with the toilet and the . It is already repaired with our maintenance staff. I hope that this will not deter you from enjoying our accommodations and services in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Walls in between rooms are thin I guess because I could hear everything from both rooms left and right and definitely on top!!!.I had to sleep with the tv on to mute the loud talking,singing, and sex nosies..
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Review collected in partnership with this hotel
Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, General Manager at Hometown Inn USA
Responded May 5, 2021
dhorne888158, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. I want to apologize for the noises that disturb your rest, All Front Desk Clerks are instructed and trained on how to handle these types of issues and I'm very sorry they failed to correct this problem for you. We hope you'll return to give us a chance to impress you with a five star experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a great place to stay for a quick overnight. The only reason I rated 4 stars was I was in 2nd floor and no elevator & I have a lot of equipment to carry with my job. The breakfast was nice & room was comfy 😁
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Review collected in partnership with this hotel
Date of stay: March 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tina M, General Manager at Hometown Inn USA
Responded Apr 4, 2021
Hi tnicoleheadley, Good day! I am happy to hear that you had a great time at our Hometown Inn hotel! Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We hope you're looking forward to your next stay as much as we are!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff was amazing! The lady that checked us in was so sweet and helpful with all of our questions. I believe her name was Victoria! There was a great hot breakfast served by a wonderful woman and not to mention the cleanliness of the room! We will be staying whenever we are in town.
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Review collected in partnership with this hotel
Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tina M, General Manager at Hometown Inn USA
Responded Mar 10, 2021
Hi elizabethmorgan162, Greetings from Hometown Inn. Thank you for your compliments to our staff, hospitality, and breakfast layout. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. Our team so excited to hear that we have been an important part of your travel convenience and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The place filled up with out of town employees it seemed... In this day of Covid19 the hotel has a sign which read, "No mask, No service." Well not many people were wearing a mask to include the staff which bothered me a bit to be honest. That evening there were work vehicles all over the parking lot. Some so big they could not park them in proper parking spots. Felt like the breakfast room would be crowded in the a.m. so I never went down because of Covid19. I traveled from Ohio so we were trying not to bring any Covid19 illnesses to the state as well as bring any home with us from the state. We safely achieve that goal thank the Lord.
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Review collected in partnership with this hotel
Date of stay: January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tina M, General Manager at Hometown Inn USA
Responded Feb 8, 2021
averye155 , Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We understand your sentiments regarding our staff not wearing a mask at that time and we take it very highly. Allow me to forward your concerns to our management team so they can discuss this one next meeting. Rest assured that we are doing the best we can to provide you a safe space for your stay. Kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Noise level very high, can easily hear the person's TV next door and was very annoying. The room was not very clean, sheets had dried food on them from previous guests, bath room toilet and shower were not cleaned well, hair on toilet and floor from previous guests. However the breakfast was the best and front desk staff were very friendly and kind.
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Review collected in partnership with this hotel
Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tina M, General Manager at Hometown Inn USA
Responded Feb 8, 2021
antoinettenp, Thank you for rating your recent experience at our hotel. It is disheartening to learn that the room and bathroom was not properly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Your feedback is certainly going to be taken into consideration as we are always seeking ways to improve upon the guest experience.We look forward to showing you how we have learned from your experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a less than favorable experience at this hotel. I shared my concerns which were many all of which kept me from being well rested. The Manager offered me 10% off my rate (less than $10) for a serious rod customer service failures. I would not stay there again because of the hard bed and the poor service.
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Review collected in partnership with this hotel
Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tina M, General Manager at Hometown Inn USA
Responded Feb 8, 2021
dharri_792542, Thank you for sharing your experience, and I do apologize for the discomfort you experienced with our bed. It is our primary aim to give you a five-star experience and it is disheartening to hear that this is not the impression we left you with. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$93 - $108 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express thomasville hotel thomasville, thomasville holiday inn
FORMERLY KNOWN AS
Holiday Inn Express Thomasville
LOCATION
United StatesAlabamaThomasville
NUMBER OF ROOMS
50
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Frequently Asked Questions about Hometown Inn USA
What are some of the property amenities at Hometown Inn USA?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hometown Inn USA?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hometown Inn USA?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Hometown Inn USA?
Conveniently located restaurants include Big Mike's Steakhouse, Gaston's Hot Bar & Grill, and David's Catfish House.
Are there opportunities to exercise at Hometown Inn USA?
Yes, guests have access to a pool during their stay.
Is Hometown Inn USA accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.