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Citadines Biyun Shanghai

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62 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Shanghai
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 6, 2014

I recently completed a six-month stay at Biyun Citadines and recommend the one-bedroom apartments for long-stay. The rooms are well-designed and are kept neat and clean. Jasmine Sun, the on-site manager, has applied her five-star experience to build a team that makes guests feel welcome and cared for. During my stay, breakfasts improved and management increased guest services to include... More 

Helpful?
Thank bcrichardson
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Mr. Richarson, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope tp welcome you again. Best regards, Jasmine More 

Israel
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed April 27, 2014

I recently spent 4 nights at this apartment/hotel on a business trip;. The rooms are modern and clean and it is very well situated. I was not able to receive or send any email for 4 days, despite the fact that 3 different technicians were sent to solve the problem. They were not able to fix anything but were very... More 

Helpful?
1 Thank maggie061
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest, It was a pleasure to have you stay at Citadines Biyun Shanghai. Thank you for having taken the time to fill in your feedback. We appreciate all your positive comments and do apologize for all inconvenience you experienced during your stay especially for the internet issue. We have taken your comments seriously and will make the necessary changes... More 

Bengaluru (Bangalore), India
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 13, 2014

I really liked to see the main road through my window and it is beautiful because, it isn't very crowded. Rest everything falls in place. Serviced, Clean and decent staff. There is no Subway stop nearby and I had to go till Science and Technology Museum. If you are fine with taking a taxi all the time, it for you!

Helpful?
Thank stuffs88
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest, Thank you for choosing Citadines Biyun as your accommodation in Shanghai. It is always encouraging for us to learn that our valuable residents are satisfied with our service. Citadines Biyun is located in the heart of the Biyun international community, campare with Hotel, we have larger space and kitchen equipments which makes resident feels like home. We hope... More 

Shanghai
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 15, 2014

This hotel is functional but comfortable and clean. I have been here for two months and seen the breakfast deteriorate sharply. The coffee is weak and cold, an espresso machine would be much accreciated. Potatoes, bacon, and sausage have disappeared, replaced by stir-fry and spaghetti bolognese for breakfast! Corn flakes have been replaced by choco-pops and other cereals favored by... More 

Helpful?
Thank bcrichardson
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest, It was a pleasure to have you stay at Citadines Biyun Shanghai! Thank you for your comments. We are making improvement for our breakfast, coffee machine was installed in the restaurant. We hope to have another chance to serve you better. Best regards, Jasmine More 

Leeds, West Yorkshire
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed February 9, 2014

We spent two weeks at this hotel in a one bedroomed apartment. The apartment was very clean, modern even had a built in washing machine! The sitting room came with a double bed settee which was ideal as our daughter was holidaying with us. The cost which was very good included breakfast which was adequate; bottled water every day was... More 

Helpful?
Thank Genie G
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Thank you for choosing Citadines Biyun as your accommodation during your holiday in Shanghai. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. More 

Athens, Attiki, Greece
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 7, 2013

great hotel in shanghai very clean, great rooms and its near of the centre and perfect service!thankssss i had a great time there!i want to go shanghai and stay there for sure!!cuzine in the room , hot water all the time in bath room.cleaning every day!!!

Helpful?
1 Thank Vanessa K
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Vanessa, Thank you for choosing Citadines Biyun Shanghai as your accommodation during your holiday in Shanghai. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Jasmine Sun More 

Scotland
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed July 29, 2013 via mobile

The good points: relatively cheap for the area. We had a large apartment. Once inside it was clean, bright and spacious. The not so good points. Breakfast was very disappointing and certainly not what would be expected in an international standard hotel. The surroundings were a little surprising with the apartment in a residential block and not part of the... More 

Helpful?
1 Thank scotlandj
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Scotlandj, It was a pleasure to have you stay at Citadines Biyun Shanghai. Thank you for having taken the time to fill in your feedback. Citadines Biyun was located is located in the heart of the Biyun international community, campare with Hotel, we have larger space and kitchen equipments which makes resident feels like home. I am sorry to... More 

Seattle
Level Contributor
87 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed April 6, 2013

We had the opportunity to stay here for a week conference we were attending in the area. The Citadines comes with a very positive recommendation. Rooms were clean and well layed out, plenty of space to relax and yet remain functional. Service and attention given by the staff was outstanding and very appreciated.

Helpful?
1 Thank GRtravelling
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Resident, It was a pleasure to have you staying with us at Citadines Biyun Shanghai. What a pleasure it was to read that you had been delighted by your experience! I have shared your compliments with the whole team. Thank you so much for having taken the time to write the your reviews; receiving such positive feedback is extremely... More 

shanghai
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 19, 2013

I Stayed two years and a month there i recetly moved as this apt hotel does not offer what promises and definately seems more luxury and clean on the photos that in reality.. my employee choose this hotel due to low rates.i rented a delux apt 1 bed. Price: low equal to the privided service.. location: good many restaurants, 15... More 

Helpful?
2 Thank harrykaratzanos
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Resident, It was a pleasure to have you stay at Citadines Biyun Shanghai. Thank you for having made Citadines as your home in Shanghai. I was saddened to see that you were not fully satisfied with the stay, as the service level was not up to your expectations. Good service and making long-term customers like yourself feel at home... More 

Istanbul, Turkey
Level Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed March 19, 2013 via mobile

Hard to belive to this room can be rent as it is. I have paid 110 usd per night for a dirty and strange room. Toilet almost in shower. Shower look like it has not been cleaned for a months. Very loud refrigerator (had to turn off) Just pay 20 dollar more for ramada or 50 more for Marriott. You... More 

Helpful?
2 Thank aykut2012
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Resident, It was a pleasure to have you stay at Citadines Biyun Shanghai for a month. Thank you for having made Citadines as your home in Shanghai. I was saddened to see that you were not fully satisfied with the stay, as the service level was not up to your expectations. Good service and making long-term customers like yourself... More 

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Citadines Biyun Shanghai ... more   less 

Additional Information about Citadines Biyun Shanghai

Address: Lane 450 Hongfeng Road, Jinqiao Export Processing Zone, Pudong District, Shanghai, China
Location: China > Shanghai Region > Shanghai > Jinqiao
Price Range: $84 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citadines Biyun Shanghai 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Citadines Biyun Shanghai Hotel Shanghai
Hotel Style:
#165 Luxury Hotel in Shanghai
#191 Best Value Hotel in Shanghai
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