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Citadines Biyun Shanghai

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62 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Shanghai, China
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is my second time staying this hotel in 2 weeks. Everything looks fine and they upgrade our family to2 rooms suites which as a family travelers is most happy to see situation. We saved 1 rooms cost. We also received a welcoming fruit plate. Like a 5 stars hotels treatment.

Review collected in partnership with this hotel

Helpful?
Thank fannieng
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Thank you for your review. We were delighted to learn that you enjoyed your stay with us. Receiving such postive reviews from our residents motivated us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Biyun Shanghai, we look forward to welcoming you again at any... More 

Bengaluru (Bangalore), India
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Front Desk speaks good English , they have messages printouts of locations in Shanghai in English useful for Taxis, Hotel Front Desk and housekeeping staff were good and helpful. No Metros nearby, but might be next year it will be there (around 500m from hotel), currently nearest metro is Shanghai Technology center(20 minutes in Taxi). You can take Shanghai Transportation... More 

Helpful?
1 Thank sunil k
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

It was a pleasure to have you staying with us at Citadines Biyun Shanghai. What a pleasure it was to read that you had been delighted by your experience! I have shared your compliments with the whole team. Thank you so much for having taken the time to fill in the Guest Satisfaction Survey; receiving such positive feedback is extremely... More 

Valley Stream, New York
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

The staff was excellent. They assisted us without hesitation. The hotel is not situated near any sights. It's cost was reasonable. The facility needs some reinvestment. Bathrooms needs to be regrouted and rechalked. Those 2 things would improve the hotel considerably. Unfortunately I saw the same critique in May 2016 and the issue still has not been addressed. Despite its... More 

Helpful?
Thank revo2001
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Thank you for taking the time to write this review. We are happy to know that you have enjoyed our services. And thank you for your comments. We are indeed planning for the upgrading of our rooms. We hope that we will have the pleasure of welcoming you again in the near future. More 

Beijing
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

the airconditoner is not so good, otherwise excellent experience. breakfast is simple, but tast good. stayed for one night, the stuff is good.no not too much restaurants anound. near CIBS ,very convient.

Review collected in partnership with this hotel

Helpful?
1 Thank 477pengx
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Thank you for choosing Citadines Biyun Shanghai as your accommodation in Shanghai. It is always encouraging for us to learn that our valued residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. We will definatly introduce more restuarants nearby to you next time :) More 

Stuttgart, Germany
1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel/apartment was in good condition! (executive room) The smallest of the categories offers about 36 m², a kitchenette (adequate equiped), bathroom, couch, bed, desk and cabinet. as well as a water dispenser (first 25l for free), flat iron and hairdryer. Normally it will be cleaned twice a week, the days you can choose by yourself. The Highlight is the... More 

Review collected in partnership with this hotel

Helpful?
Thank 620shiring
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Thank you for taking the time to write the review. It is great to have you stay with us. Serrvice apartment is different from Hotel, we have fully-equipped kitchen, which offers your home envirement. We hope to welcome you again. More 

Suzhou, China
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 7, 2016 via mobile

I went twice to this hotel the past 2 months for convenience reason but I won't go again. The hotel staff is nice and welcoming but it's a great pity that no maintenance has been done in this hotel for long time. Broken toilet, mildew in the bathroom, 1 mosquitos net missing at the window... This is supposed to be... More 

Helpful?
Thank LaurentSuzhou
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest, Thank you for your valued feedback. We apologize that we were unable to make you feel more at home and comfortable. We would have loved to be able to address your concerns while you were here and had the chance to make your stay more pleasant. We hope that you would consider staying with us again, giving us... More 

Fayetteville, Arkansas
Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed May 3, 2016

We choose this place for a ten day stay while visiting family living in a nearby apartment while they work at Shanghai American School. While it was only three blocks away, the blocks are LONG, but the 22 minute walk was pleasant in this beautiful neighborhood. The apartment exceeded our expectations in every important way: cleanliness, comfort, amenities, and a... More 

Helpful?
Thank Ellis M
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest, Thank you for choosing Citadines Biyun Shanghai as your accommodation during your holiday in Shanghai. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Kindest regards, Jasmine More 

Pune, India
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 24, 2015 via mobile

Location is good, near a long line of restaurants... Close to a food mart and carrefour is about 1.5 kms...15 mins of a nice walk.. Nearest metro station is little way off about 20 mins walk or 5 mins by cab...cab charges the min fare only. The rooms are big enough and comfy, with hot plates, utensils and cutlery.. Drinking... More 

Helpful?
1 Thank TravelBabaPune
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest Thank you for choosing Citadines Biyun Shanghai as your accommodation in Shanghai! It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilites. We hope that we ill have the pleasure of welcoming you again in the near future. Best regards, More 

Bengaluru (Bangalore), India
Level Contributor
139 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed September 26, 2015

The hotel is comfortable and rooms are spacious with all the amenities for long stay. The hotel is walkable distance from Carrefour and another plaza which has reasonable no of restaurants. The front desk staff is well geared to handle foreign clients. One can communicate in English. One good thing I liked: the front desk has standard messages typed on... More 

Helpful?
Thank columbus1964
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest Thank you for taking your time to write the reviews. It is great to have you stay with us. We appreicate your review and the compliments about our service and facilites. We hope to welcome you again. Best regards, Jasmine More 

New Delhi, India
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed July 9, 2015

Citadines Biyun is an apart-hotel in the industrial/institutional area of Pudong in Shanghai, China...quite close to China European International Business School and many other local attractions...a bit far from the main city (Puxi area)...

Helpful?
Thank sharpiyu
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Sharpiyu, We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Jasmine Sun More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Citadines Biyun Shanghai ... more   less 

Additional Information about Citadines Biyun Shanghai

Address: Lane 450 Hongfeng Road, Jinqiao Export Processing Zone, Pudong District, Shanghai, China
Location: China > Shanghai Region > Shanghai > Jinqiao
Price Range: $83 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citadines Biyun Shanghai 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Citadines Biyun Shanghai Hotel Shanghai
Hotel Style:
#165 Luxury Hotel in Shanghai
#191 Best Value Hotel in Shanghai
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