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URBN Boutique Shanghai

No.183 Jiaozhou Road, Jing'an District, Shanghai 200040 China
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Traveler (454)
360
Panoramas (37)
Room & Suite (277)

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About

#70 of 2,559 hotels in Shanghai
Location
4.5
Cleanliness
4.6
Service
4.4
Value
4.2
URBN Boutique Shanghai, the award-winning design-meets-sustainable boutique hotel, is ideally located in Shanghai's bustling downtown. A former warehouse, the redesigned hotel is located on a quiet tree-lined street in Jing'an District with an abundance of independent bars and cafes in the surrounding streets and is only minutes away from the commercial shopping district and subway lines 2 and 7. URBN Boutique Shanghai offers sleek rooms and suites over 4 floors with a blend of contemporary, minimalist aesthetics and modern day comforts such as the COCO-MAT Renewal Bed, free wifi, a DVD home theater unit, high-definition television, an in-room safe, a well-stocked mini bar and one-of-a-kind artwork. The hotel also features a 24-hour gym and an on-property sustainably-sourced seafood restaurant.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Meeting rooms
24-hour security
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Car hire
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Boutique
Languages Spoken
English, Chinese, Japanese

Location

No.183 Jiaozhou Road, Jing'an District, Shanghai 200040 China
Name/address in local language
URBN Boutique Shanghai
718Reviews5Q+A78Room tips
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Richard F wrote a review Sep 2023
1 contribution
It breaks my heart to write this review but the pandemic period caused a lot of negative changes to many of my favorite places in the world, and sadly, this property has been significantly impacted. I used to stay in room 7 every other month for the 8 years before the pandemic. It was a hotel with beautiful design, spacious and the breakfast and long ago the happy hour service was fantastic. That is no longer true. Well, the same design and eco friendly aspects are the same, but the property is run down, there was paint peeling in my room which had mold and dust in abundance. The breakfast and all food service is owned by a separate organization and it is terrible. For a week I would come down as soon as breakfast was available and the staff never once asked me what I wanted let alone made eye contact. The offerings were very limited. My advice is not to pay for breakfast with your room. You can get a Western breakfast 300 feet away at Wagas, or go across the street and buy baozi and tea eggs for nothing. There are plenty of coffee shops around the hotel where you can actually taste the coffee, not like what is offered in the hotel. I loved coming to URBN. I still do, even though it is a shadow of what it used to be.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: Fantastic location. Walk around the neighborhood. Just use the hotel for sleeping. Better food...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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gotang20 wrote a review Aug 2023
Beijing, China99 contributions42 helpful votes
Hardware is really run down and tired, as is the "software". Having stayed here many times 2017, 2018, 2019 and now coming back to its current state was quite disappointing. Service has changed a lot, used to feel like a customer in a boutique hotel, compared to now, it seems like you have to beg for standard service. Very small details like dust in the closet racks, no hangers, noisy A/C, moldy ceilings in public areas, poor breakfast with terrible service, add up to rating the hotel low. Especially in comparison to what it used to be. There is still a lot of potential to this property, but for now, I would rate a 2.5/5. I'm guessing this is the reason it's no longer listed on Expedia.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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CapB wrote a review May 2023
Hong Kong, China276 contributions99 helpful votes
Spent two nights at this hotel for business trip. Got a high expectations when I saw the hotel photos on the booking apps, but end up it is not as good as I thought. The hotel design is good, but the management is bad. You will see a few large rubbish bin which may use to store the food waste right beside the hotel entrance. They did a green wall at the hotel facade, but they didn't trim the plant so it made the room very dark. You will find stain on carpet which make you feel no one is cleaning the common corridor. The biggest joke is when I try to have my breakfast at the cafe at around 7:45, the waiter told me the food is not ready. I end up have to eat my breakfast at the cafe nearby as I need to go to work afterwards. The concierge staff here have no displine at all... They watch their phone most of the time, sleep on the lounge chair or even take a smoke break at the entrance. Last but not least, the acoustic of room is really bad, I can even hear the water sound next door when the guest turn on the tap. No gonna stay in this hotel anymore and won't recommend to anyone too.
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Date of stay: May 2023Trip type: Traveled on business
Room Tip: Their breakfast start very late, if you need early breakfast say before 8:00, you have to go to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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antifreund wrote a review Jul 2021
Worldwide142 contributions146 helpful votes
My girlfriend and I went to Shanghai for a couple of days. We were told by different people to stay at this hotel. We liked it... a lot, but the fact that the breakfast was very poor, only makes this a 4 star visit. But don't stress, there are many options within just 1 or 2km. The room was clean, spacious, with a bathtub and some beautiful greenery outside the window. We would definitely come back, but book without breakfast.
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Date of stay: July 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Chris P wrote a review Dec 2020
Shanghai, China4925 contributions279 helpful votes
+1
My comment about this hotel is: if you are traveling to Shanghai for a visit, I think it would be a fantastic place to stay. Nice and quirky and all the recycled building material is a bonus. Rooms are awesome, except I do not understand all the different levels of the floor - you need to be careful you don’t trip, or fall on a ledge. Especially difficult in the dark. The large seating area is great in the room. It took us while to work out the light switches, then we found the remote!! shower is huge, and the pressure is OK. Towels were fantastic. If you are doing a Staycation (like us), then I don’t think it is the right kind of hotel to stay at. It has no extra facilities to offer you. No pool, the gym is very basic and stuck away, no views etc Staff are very helpful. Breakfast was OK for a western palate, but nothing fancy. It is close to Jingan Temple, the Metro and a restaurant street (worth trying them out)
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Date of stay: December 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ShaneF wrote a review Jan 2020
Sydney, Australia5 contributions21 helpful votes
Great location, lots of little shops, restaurants and cafes out on the street. Our studio room was perfect for the 3 for of us, very clean, lots of space and a good hot shower. Gorgeous restaurant area, breakfast was a little disorganised but service was great and food was good and will only get better. The whole place felt boutiquey and I loved all the little touches like where the wall bricks came from and the amazing wall of suitcases in reception. The girls at the reception were super helpful and very friendly.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
Room Tip: Get reception to order you taxi.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from cachethotel, URBN Boutique Shanghai at URBN Boutique Shanghai
Responded Jan 14, 2020
Thank you for staying at our Cachet Boutique and or taking time in writing your comments to us. We are pleased that you have enjoyed your stay and we do look forward to welcoming you again at Cachet Boutique on your next trip to Shanghai!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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M.D. wrote a review Dec 2019
Germany93 contributions68 helpful votes
I am a frequent guest of URBN. Always good to be here. Finally their new restaurant has open up. Great new design & great breakfast. Next stay will try out their dinner. As usual clean rooms, good service and helpful reception staff. Keep it up and see you soon again. Thanks.
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Date of stay: December 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from cachethotel, URBN Boutique Shanghai at URBN Boutique Shanghai
Responded Dec 25, 2019
Thank you for staying at our URBN Boutique Shanghai and or taking time in writing your comments to us. We are pleased that you have enjoyed your stay and we do look forward to welcoming you again on your next trip to Shanghai! –URBN Boutique Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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f00dl0ver1976 wrote a review Dec 2019
Kunming, China8 contributions6 helpful votes
+1
Just visited one of my most favorite Boutique Hotels the URBN, Tee at the reception is always friendly and welcomes me with a smile. Whatever you need will be organized for you immediately. Super convenient location with a newly renovated restaurant. The breakfast they have now is a clear upgrade to before and serves everything you desire. Very clean and tidy rooms with nice boutiqy design! Love it to stay here wasn’t my first time and will be not the last. Thanks to the team to always make my experience unforgettable.
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Date of stay: December 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from cachethotel, URBN Boutique Shanghai at URBN Boutique Shanghai
Responded Dec 25, 2019
Thank you for staying at our URBN Boutique Shanghai and or taking time in writing your comments to us. We are pleased that you have enjoyed your stay and we do look forward to welcoming you again on your next trip to Shanghai! –URBN Boutique Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Henrik J wrote a review Dec 2019
Grundfor, Denmark1 contribution2 helpful votes
I have been comming to this hotel for a number of years. Now they have renovated the restaurant, but the service is so bad, and the prices they demand is through the roof. I like the location, but sorry.. I can't recommend this place anymore.
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Date of stay: December 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from cachethotel, URBN Boutique Shanghai at URBN Boutique Shanghai
Responded Dec 26, 2019
Thank you for choosing and staying with us! We appreciate you take time to share your experience! We are discussing this as a team to ensure that we continue to improve so that our guest experience can further develop! Sincerely apologize for what you mentioned during the restaurant construction. Now that the construction has been completed and back on track, we are willing to show you our new product. By receiving good comments from recent customers, we are looking forward to service to you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mark wrote a review Nov 2019
2 contributions3 helpful votes
Honesty goes a long way in hospitality, I have stayed at urbn of and on for 6 years. It has in recent times got worse...however on arrival last night for a 4 night stay I was appalled that it was a building site, and the management couldn't understand my concern, at the availability of no food drinks or peace and quiet. Under new ownership, but not the type of owners who feel any need to inform loyal customers the hotel is s building site. I will now avoid it entirely.
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Date of stay: December 2019Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from cachethotel, URBN Boutique Shanghai at URBN Boutique Shanghai
Responded Dec 26, 2019
Thank you for choosing and staying with us! We appreciate you take time to share your experience! We are discussing this as a team to ensure that we continue to improve so that our guest experience can further develop! Sincerely apologize for what you mentioned during the restaurant construction. Now that the construction has been completed and back on track, we are willing to show you our new product. By receiving good comments from recent customers, we are looking forward to service to you again!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$78 - $101 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
urbn hotel shanghai
LOCATION
ChinaShanghai RegionShanghaiPuxi (Downtown Shanghai) / Jing'an
NUMBER OF ROOMS
26
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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URBN BOUTIQUE SHANGHAI $125 ($̶1̶4̶8̶) - Prices & Hotel Reviews - China

Frequently Asked Questions about URBN Boutique Shanghai
Which popular attractions are close to URBN Boutique Shanghai?
Nearby attractions include Chinese Summer Camp (0.04 miles), Hisamitsu department Store (0.3 miles), and Revolucion Cocktail Shanghai (0.2 miles).
What are some of the property amenities at URBN Boutique Shanghai?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at URBN Boutique Shanghai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at URBN Boutique Shanghai?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at URBN Boutique Shanghai?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to URBN Boutique Shanghai?
Conveniently located restaurants include Raw Eatery And Wood Grill, Fat Cow, and Must Grill.
Are there opportunities to exercise at URBN Boutique Shanghai?
Yes, guests have access to a fitness center during their stay.
Does URBN Boutique Shanghai have airport transportation?
Yes, URBN Boutique Shanghai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at URBN Boutique Shanghai?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at URBN Boutique Shanghai?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to URBN Boutique Shanghai?
Many travelers enjoy visiting Jing'an Temple (0.3 miles), Shanghai Temple Of the Town God (Chenghung Miao) (2.9 miles), and Shanghai Former Provisional Government Site of the Republic of Korea (2.0 miles).