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Sheraton Grand Shanghai Pudong Hotel & Residences

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Sheraton Grand Shanghai Pudong Hotel & Residences
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633 Reviews from our TripAdvisor Community

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Showing 302: English reviews
London, United Kingdom
Level Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a high-class hotel and I was impressed by its set-up. I was on the 23rd floor with a partial view towards the river and bridge, the room was large, and had a bath (although one with a lot of marks in the enamel). The problem is there are a few things that let it down. Firstly, it is... More 

Helpful?
Thank CWrightMedia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

It's a long ride from the airport, but worth it when you get here. Excellent hotel, very nice rooms with plenty of comfort and amenities. Easy access to public transport and very close to the area where the tall skyscrapers are located, and all that area has to offer.

Helpful?
Thank Jason L
Austin, Texas
Level Contributor
89 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Good site location for business, standard offering for room, excellent service at front desk, restaurant, concierge. Room comfortable but looking a bit worn and dated, but very clean and bed comfortable.

Helpful?
Thank Austin_TexasRedhead
Eustis, Florida
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent for business travelers. Quick engineering service if you need help working the washer or drier. Always a few Employees who spoke English well so you don't have to be concerned of not being able to communicate if you speak only English

Helpful?
Thank morningstr2
Will L, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Grand Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More 

Miami Beach, Florida
Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 7, 2016 via mobile

Of all Starwood brands, Sheraton is the least consistent. I was told that Sheraton grand was a higher level and the info was accurate. The round glass skyscraper was impressive from afar. The high ceiling lobby was grand too. The common area was modern and the club lounge was amongst the best that I had ever witnessed. The guest room... More 

Helpful?
Thank mike1sab
NancyC974, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Grand Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More 

Sydney, Australia
Level Contributor
48 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed August 4, 2016 via mobile

Stayed here during business trip. Large hotel that was always busy. Long time to check in. AC was not that good in rooms so took about 2-3 days to cool down. They gave me a fan which was good. Only 1 towel per day which was a bit stingy. Large selection at breakfast but very busy

Helpful?
Thank ikdw
NancyC974, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Grand Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. The entire staff is looking forward to serving you upon your next visit. Thank you once again. More 

Jakarta, Indonesia
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 4, 2016 via mobile

I choose sheraton for my business trip, because i saw that the room was big enough for me and my colleagues (3 pax) in one room. The location was perfect, in front of the hotel, you could see the Metro Station (Tang Qiao station). Then beside hotel, there's a plaza. I dont know what's the name of the plaza, but... More 

Helpful?
Thank Lesfemmes
NancyC974, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Grand Shanghai Pudong Hotel and Residence, Pudong, I would like to thank you for your recently stay and spent valuable time to give us candid comments. The entire staff is looking forward to serving you upon your next visit. Thank you once again. More 

Orlando, Florida
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 25, 2016

I was a resident for 6 months and really enjoyed the area. The resident tower is right next to the Sheraton. Tanqiao metro is right out the side door as is a local mall with a food court on the lowest level. Luiziazui is a very short taxi ride. I want to make sure all the westerners walk to Lancun... More 

Helpful?
Thank wagsplace
NancyC974, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Grand Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. The entire staff is looking forward to serving you upon your next visit. More 

Bangkok, Thailand
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed July 10, 2016

Upon entering the Hotel, staff were friendly and service minded. They can all speak English,which is a plus side, specially when you are in China. The Room was spacious (as I was staying on the Starwood Preferred Guest Level). The wardrobe is accessible by both sides (meaning that while you are in the bathroom you can also access your wardrobe... More 

Helpful?
Thank souppyfanatix
NancyC974, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice facilities, room condition and great staff as this is what we aspire to. We will not rest on our laurels and continue to work on further improving the service and hotel features. More 

Penang Island, Malaysia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 27, 2016

This is basically great hotel. just like 50 meters from TangQiao subway station. The staff here are helpful and breakfast variety are awesome too. the lounge provide you with good view. When coming to airport, please make sure you tell the taxi driver the correct hotel as beside this Sheraton is another Four Point Sheraton. i little bit turn off... More 

Helpful?
Thank kn4959
NancyC974, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Grand Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
In central Pudong, metro station nearby and luxury hotel with 24h fitness center. Convenient location. In central Pudong business area, close to Int'l Exhibition Center,EXPO Center and Mercedes-Benz Arena. Easy access to places of interests both in Puxi and Pudong through Nanpu Bridge. Metro station is 1-min away. Dining and Leisure: Hotel features an indoor pool, 24-hour fitness center and a fully-service spa. Besides 2 restaurants and lobby lounge at Sheraton, guests could also sign bills at Four Points next door in restaurants and bar. Modern-equipped Guestroom: All spacious rooms are equipped with Sheraton Sweet Sleeper™ Beds, 32-inch LCD TV, mini bar, direct-dial telephones with voicemail, Internet and safebox to have laptop. Bathroom with separate bathtub and shower. ... more   less 

Additional Information about Sheraton Grand Shanghai Pudong Hotel & Residences

Address: NO. 38 Pujian Road, Shanghai 200127, China
Location: China > Shanghai Region > Shanghai > World Expo
Price Range: $121 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grand Shanghai Pudong Hotel & Residences 4.5*
Number of rooms: 525
Reservation Options:
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Also Known As:
Sheraton Shanghai Hotel And Residences Pudong
Sheraton Shanghai Hotel Residences Pudong
Shanghai Sheraton
Hotel Style:
#45 Spa Hotel in Shanghai
#78 Luxury Hotel in Shanghai
#100 Business Hotel in Shanghai
#143 Best Value Hotel in Shanghai
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