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Sheraton Grand Shanghai Pudong Hotel & Residences

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Sheraton Grand Shanghai Pudong Hotel & Residences
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621 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Orlando, Florida
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was a resident for 6 months and really enjoyed the area. The resident tower is right next to the Sheraton. Tanqiao metro is right out the side door as is a local mall with a food court on the lowest level. Luiziazui is a very short taxi ride. I want to make sure all the westerners walk to Lancun... More 

Helpful?
Thank wagsplace
Bangkok, Thailand
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Upon entering the Hotel, staff were friendly and service minded. They can all speak English,which is a plus side, specially when you are in China. The Room was spacious (as I was staying on the Starwood Preferred Guest Level). The wardrobe is accessible by both sides (meaning that while you are in the bathroom you can also access your wardrobe... More 

Helpful?
Thank souppyfanatix
NancyC974, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice facilities, room condition and great staff as this is what we aspire to. We will not rest on our laurels and continue to work on further improving the service and hotel features. More 

Penang Island, Malaysia
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This is basically great hotel. just like 50 meters from TangQiao subway station. The staff here are helpful and breakfast variety are awesome too. the lounge provide you with good view. When coming to airport, please make sure you tell the taxi driver the correct hotel as beside this Sheraton is another Four Point Sheraton. i little bit turn off... More 

Helpful?
Thank kn4959
NancyC974, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Grand Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More 

HK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

點了火腿,蘑菇pizza,沒有料,貴的離譜CNY $118 WIFI 網路很差,根本沒辦法用 Pay internet Wifi , but speed are extremely slow, don't waste money Pizza taste are ok, but crazy price for nothing on top. We order ham and mushroom pizza, you can see photos fro reference I am SPG Gold member

Helpful?
Thank Kevin17K
NancyC974, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Grand Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I must apologize for the disappointment you received from your recent stay. Please rest assured that your experiences do not reflect the standards we are... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2016

Just stop over for 1 night. Got upgrade to a suite to a high floor. The view at the room is really nice, especially at night. I was surprise to have a bottle of wine in the room. The bathroom is clean. The lounge is also great with view. Its breakfast is not bad,

Helpful?
Thank Joseph T
NancyC974, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Grand Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More 

New York City, New York
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed June 8, 2016

Was here for three weeks on a business trip. Company made the reservation. The property is very run down and overall not well maintained The one restaurant had poor food quality. The staff are nice but not overall friendly. The maids do not repeat the "Do Not Disturb" light and bang on you door until you answer. I would look... More 

Helpful?
Thank 809ChrisL
NancyC974, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Grand Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I wish to take this opportunity to extend my sincere apology for your valuable comments which related with hotel service. The management team has been... More 

Sydney, Australia
Level Contributor
48 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 5, 2016

I visit here often for work and every time I check in I feel very special. The room upgrade to Exec Level is perfect and is a great way to relax at the end of a busy Shanghai working day. The staff are friendly and the location to our Shanghai office make it just perfect

Helpful?
Thank Aussiebagman
NancyC974, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Grand Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More 

Chennai (Madras), India
Level Contributor
15 reviews
8 hotel reviews
4 of 5 stars Reviewed May 27, 2016

During my last visit to China, I happened to stay here at Sheraton Shanghai Hotel, up on my colleague's recommendation. Indeed, it turned out to be a good experience. Hotel location is prime in the heart of Pudong and is closer to airport too. There is also a metro station near the premises of this hotel. Hotel Ambience is great.... More 

Helpful?
Thank VivekSD
NancyC974, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Grand Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More 

Upper East Side, New York
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 12, 2016 via mobile

Hotel was good room was fine and the price was good but the food in the hotel needed a lot of work I was very surprised at the poor quality and both restaurants or pretty bad I would recommend the sports bar upstairs as the popcorn was pretty tasty and the beer was good and the manager was very helpful... More 

Helpful?
Thank derekbnyc
NancyC974, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Positive with comments Thank you very much for choosing your stay in Sheraton Grand Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from our guest feedback that you rated us. We will not rest on our laurels and... More 

Warrnambool, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 12, 2016

Stated here with my host family when I was on a school exchange in Shanghai. Nice comfortable rooms. More than large enough bathrooms. Service was great, but the resteraunt manager let the impression down. Went to breakfast and didn't believe that I was sharing a room with my Chinese friend so kept asking for another room number.

Helpful?
Thank Louis O
NancyC974, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Grand Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice facilities,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
In central Pudong, metro station nearby and luxury hotel with 24h fitness center. Convenient location. In central Pudong business area, close to Int'l Exhibition Center,EXPO Center and Mercedes-Benz Arena. Easy access to places of interests both in Puxi and Pudong through Nanpu Bridge. Metro station is 1-min away. Dining and Leisure: Hotel features an indoor pool, 24-hour fitness center and a fully-service spa. Besides 2 restaurants and lobby lounge at Sheraton, guests could also sign bills at Four Points next door in restaurants and bar. Modern-equipped Guestroom: All spacious rooms are equipped with Sheraton Sweet Sleeper™ Beds, 32-inch LCD TV, mini bar, direct-dial telephones with voicemail, Internet and safebox to have laptop. Bathroom with separate bathtub and shower. ... more   less 

Additional Information about Sheraton Grand Shanghai Pudong Hotel & Residences

Address: No.38 Pujian Road, Pudong New District, Shanghai 200127, China
Location: China > Shanghai Region > Shanghai > World Expo
Price Range: $118 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grand Shanghai Pudong Hotel & Residences 4.5*
Number of rooms: 525
Reservation Options:
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Also Known As:
Sheraton Shanghai Hotel And Residences Pudong
Sheraton Shanghai Hotel Residences Pudong
Shanghai Sheraton
Hotel Style:
#44 Spa Hotel in Shanghai
#78 Luxury Hotel in Shanghai
#99 Business Hotel in Shanghai
#135 Best Value Hotel in Shanghai
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