We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Sheraton Grand Shanghai Pudong Hotel & Residences

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Sheraton Grand Shanghai Pudong Hotel & Residences
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

656 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 317: English reviews
Geelong, Australia
Reviewed 1 week ago via mobile

Pudong side of Shanghai, stayed after arriving and on the way to Suzhou. New hotel and Sheraton standard but some small challenges like the chicken burger I had before bed was more like cardboard than chicken, so wouldn't recommend. Looked like it had a great pool and the gym was well equipped with good quality treadmills and other machines.

 Report
Helpful?
Thank Murdy31073
Will L, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Dear Guest, Thank you for sharing your experience and we are pleased to hear of your enjoyable stay with us. Your positive feedback will help to further enhance our Service Culture spirit among the associate in encouraging us going the Extra-mile in Guest Service.

Beijing, China
Reviewed 2 weeks ago via mobile

Hotel is conveniently located opposite the subway station making your journey within the city accessible. Room is big, very spacious as well as the bathroom. The view overlooking the river is good. Wide selection for breakfast. Front desk staff are good.

 Report
Helpful?
Thank PEkBJ
Will L, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We highly appreciate your comment as this would help us to better understand customers’ need in order to further enhance and improve our Service and Products. Thank you again for your feedbacks and we look forward in welcoming you again in the near future.

Naples, Italy
Reviewed 3 weeks ago

Hotel room was very good, huge and a lot of good and useful acessoires. the personal especially in the Club Longe area was always friendly and very helpful. good Job ! also the Location of the Hotel just beside the Metro is good for any interconnection to other parts to the City

 Report
Helpful?
Thank pau767
Will L, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We highly appreciate your comment as this would help us to better understand customers’ need in order to further enhance and improve our Service and Products. Thank you again for your feedbacks and we look forward in welcoming you again in the near future.

Reviewed 3 weeks ago via mobile

You'd expect a good standard of service, accommodation and facilities at Sheraton and this hotel delivers on that - for the most part. The rooms and and public areas are well equipped and clean, the staff are very courteous and try hard to please. The range and standard of food on offer at breakfast is excellent. The only area that...

 Report
Helpful?
Thank A M
Will L, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We highly appreciate your comment as this would help us to better understand customers’ need in order to further enhance and improve our Service and Products. Thank you again for your feedbacks and we look forward in welcoming you again in the near future.

Reviewed 4 weeks ago via mobile

Speaks for itself. Everyone was very pleasant. Food and drinks were great!!! 5+++ The lounge on the 37th floor was nice and quiet and relaxing and the breakfast and dinner times were laid out quite nicely. Room was immaculate and very spacious👍

 Report
Helpful?
Thank amanda h
Will L, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Grand Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,...

London, United Kingdom
Reviewed 5 weeks ago via mobile

Stayed here for a week. Pluses and minuses to the place. It has a nice pool and gym and a nice Chinese formal restaurant with some excellent food. The breakfast buffet is good too. I'd avoid the buffet for dinner however. Very disappointing selection and most was cold though not supposed to be. Rooms standard Sheraton type. Bar area disappointing....

 Report
Helpful?
Thank drdave10
Will L, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We highly appreciate your comment as this would help us to better understand customers’ need in order to further enhance and improve our Service and Products. Thank you again for your feedbacks and we look forward in welcoming you again in the near future.

Golden Beach, Australia
Reviewed 5 weeks ago

We really liked our room, we upgraded to 38th floor, fantastic views of the city, and we also enjoyed the club floor access, the was great food, also service, very attentive staff. Our only complaint was that there was no jacuzzi, just pool, sauna and gym. The ( spa ) offered massages etc . (very pricey) but which my wife...

 Report
Helpful?
1Thank S4514NVdaniell
Portland, Oregon
Reviewed November 2, 2016

Another hotel that I will stay many nights on my new job in Shanghai. I have a preference to SPG given their great points program. The good: Central located with Tanqgqiao station off line 4 right in front. Gym is 24 hours a day, nice pool, good breakfast buffet included, staff was always attentive. Lots of places local to eat,...

 Report
Helpful?
Thank thechipmaster
Singapore, Singapore
Reviewed October 23, 2016 via mobile

This was a hotel recommended by my friend Derek as he had good experience while staying with them previously. As this is a birthday tour to China, Shanghai being one of our stops, he managed to reach out to the Hotel Manager Joyce to make some special arrangements for my room and cake. These were handled perfectly by Joyce. During...

 Report
Helpful?
Thank Kenji0710
Will L, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Grand Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,...

Manson, Washington
Reviewed October 13, 2016 via mobile

I always stay here on business (company has a contract). All the staff is very friendly and try to help when asked. Rooms are clean and well maintained, quiet, and good if you need rest (and who doesn't?). The main restaurant for breakfast is also good, but you have to do a lot of wandering around to find what you...

 Report
Helpful?
Thank KayceezPeople
Questions? Get answers from hotel staff and past guests. Ask a question

365 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (327)
Viewed
Hotel & Grounds (34)
Viewed
Room/Suite (50)
Viewed
View from Room (9)
Viewed
Bathroom (24)
Viewed
Dining (27)
Viewed
Business Center/Function Rooms (1)
Viewed
Family/Play Areas (1)
Viewed
Other (181)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (6)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (5)
Viewed
Dining (6)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Shanghai hotels
World Expo
Four Points by Sheraton Shanghai, Pudong
Century Park
DoubleTree by Hilton Shanghai Pudong
Show Prices
Show Prices
Show Prices
Courtyard Shanghai-Pudong
#57 of 4,573 in Shanghai
486 reviews
Hongkou
Sheraton Shanghai Hongkou Hotel
Sheraton Shanghai Hongkou Hotel
#72 of 4,573 in Shanghai
768 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
In central Pudong, metro station nearby and luxury hotel with 24h fitness center. Convenient location. In central Pudong business area, close to Int'l Exhibition Center,EXPO Center and Mercedes-Benz Arena. Easy access to places of interests both in Puxi and Pudong through Nanpu Bridge. Metro station is 1-min away. Dining and Leisure: Hotel features an indoor pool, 24-hour fitness center and a fully-service spa. Besides 2 restaurants and lobby lounge at Sheraton, guests could also sign bills at Four Points next door in restaurants and bar. Modern-equipped Guestroom: All spacious rooms are equipped with Sheraton Sweet Sleeper™ Beds, 32-inch LCD TV, mini bar, direct-dial telephones with voicemail, Internet and safebox to have laptop. Bathroom with separate bathtub and shower. ... more   less 

Additional Information about Sheraton Grand Shanghai Pudong Hotel & Residences

Address: No.38 Pujian Road, Pudong New District, Shanghai 200127, China
Location: China > Shanghai Region > Shanghai > World Expo
Price Range: $119 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Shanghai Pudong Hotel & Residences 5*
Number of rooms: 525
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Starwood APAC, Orbitz, Booking.com, Priceline, Agoda, Cheap Tickets, Ctrip TA, Odigeo and Travelocity so you can book your Sheraton Grand Shanghai Pudong Hotel & Residences reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Shanghai Hotel And Residences Pudong
Sheraton Shanghai Hotel Residences Pudong
Shanghai Sheraton
Hotel Style:
#44 Spa Hotel in Shanghai
#77 Luxury Hotel in Shanghai
#100 Business Hotel in Shanghai
#137 Best Value Hotel in Shanghai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Sheraton Grand Shanghai Pudong Hotel & Residences staff and other travelers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Sheraton Grand Shanghai Pudong Hotel & Residences staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“excellent views from high floors.”
 of 5 bubbles S4514NVdaniell, 5 weeks ago | Read review
“If needed one night is ok”
 of 5 bubbles R6824XFjuana, Oct 6, 2016 | Read review
“Get a high floor room for a better view but not to close to the elevators (as they creak in the wind)”
 of 5 bubbles Tippy_Longstocking, Oct 6, 2016 | Read review
“High floor”
 of 5 bubbles Aussiebagman, Oct 3, 2016 | Read review
“Excellent for business travelers. Great free Wifi”
 of 5 bubbles morningstr2, Aug 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay