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Sheraton Grand Shanghai Pudong Hotel & Residences

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Traveler (453)
Room & Suite (124)
Dining (38)
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Overview
  • Excellent35%
  • Very good47%
  • Average14%
  • Poor3%
  • Terrible1%
Travelers talk about
“subway station”(31 reviews)
“spg status”(4 reviews)
“breakfast buffet”(19 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (820)
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Traveler rating
114
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70
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12
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LanguageEnglish
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114
183
70
15
12
Show reviews that mention
All reviewssubway stationspg statusbreakfast buffetbusiness tripshopping mallconvenient locationper daywestern foodwifi is freebusiness travelerupgraded to a suiteenjoyed my stayconcierge staffrain showercomfortable staycomfortable roomclub lounge
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1 - 5 of 394 reviews
Reviewed 1 week ago

only stayed here because I needed to be near the shanghai expo. hotel is old. checkin experience horrible. room is old. bathrooms are old. could feel mold in the bathroom. just didn't have a good experience and didn't feel the hotel is comfortable. wont stay...More

Thank emandjeff
Response from Simon S, Manager at Sheraton Grand Shanghai Pudong Hotel & ResidencesResponded 6 days ago

Dear guest, Thank you for choosing to stay at our hotel and taking the time to give us your valuable feedback about the challenges you faced during your recent stay. As our valuable guest, you’re supposed to receive the highest quality and professional service &...More

Reviewed 1 week ago

SPG Platinum hence a nice upgrade and lounge access. No major complaints on either in terms of quality. Lounge layout is a little strange and the table/chairs are not really practical or comfortable to either eat, drink or work ! Lounge food and service was...More

Thank Gman558
Reviewed 2 weeks ago

Location is good with metro and shopping mall close by. The breakfast options are excellent and the staff efficient and pleasant. The ground floor looks 5 star but the rooms are not. Carpet may have been cleaned but looked dirty. The a/c struggled, bed side...More

Thank ivanb52
Response from Simon S, Manager at Sheraton Grand Shanghai Pudong Hotel & ResidencesResponded 2 weeks ago

Dear Guest, Thank you for sharing your experience on your recent stay with us and recognizing our hotel good location and breakfast. And also we are so sorry to hear of your unpleasant experience and my sincere apology for not having the opportunity to resolve...More

Reviewed 3 weeks ago via mobile

Rooms are spacious and clean with huge bathroom with separate shower and toilet. Staff are excellent and the breakfast is enormous with so many options!! Lobby bar is nice with a good mix of wines and cocktails - both the same price as each other...More

Thank Antonz83
Reviewed 3 weeks ago

We went on a Package Deal from Adelaide Australia to see the Port Power Football Team play the Suns. The plane arrived late, after 11pm, and already that was 12.30am with the time difference. It was more like 1.30am when our bus arrived at the...More

Thank Marilyn R
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Most Booked Properties in Shanghai
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
$124 - $259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#53 Spa Hotel in Shanghai
#89 Luxury Hotel in Shanghai
#100 Business Hotel in Shanghai
#491 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$124 - $259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#53 Spa Hotel in Shanghai
#89 Luxury Hotel in Shanghai
#100 Business Hotel in Shanghai
#491 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveler (453)
Room & Suite (124)
Dining (38)
Pool & Beach (4)
Business Center & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
CYL1978
April 14, 2017|
AnswerShow all 6 answers
Response from Arthur L | Reviewed this property |
If your fight is @ 6am, I would check out at 3am, the ride is about 30mins without traffic, however Airport process can be time consuming As for take away (togo) Usually they will supplement that for you if you specify or... More
0
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steven k
February 26, 2017|
AnswerShow all 4 answers
Response from KHAMOS2001 | Reviewed this property |
No idea
0
Votes
Room Tips
"high floor"
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"The higher the floor the better the view"
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"Higher floors = better sleep!"
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"Room on the ends have the best views"
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