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Pullman Shanghai Skyway Hotel

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Pullman Shanghai Skyway Hotel
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958 Reviews from our TripAdvisor Community

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Showing 572: English reviews
Paris, France
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The equipment is really old fashion compared to other hotels of this class.Carpet room was dirty and old. Same as the bathroom. Only the breakfast is good. This hotel needs a renew as soon as possible

Review collected in partnership with Accorhotels.com

Helpful?
Thank Pascal782014
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I checked in late and checked out in the next early morning. So, I did not spend much time in this hotel. I got upgraded to a suite but the room was so disappointing. It looked old and ugly. It seems they need to consider renovation. Breakfast was good, though.

Helpful?
Thank Enjoytripp
Paris
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent 4 days in shangai for our holidays in China. This hotel has a very good location and it is a very confortable place with an exceptional view. I would recommand this hotel both for a business trip but also for holidays with the family. After a day of visits, we can enjoy the swimming pool. Breakfast is very... More 

Helpful?
Thank dominique_boulenger
ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear dominique_boulenger, Thank you very much for this exceptional review! It was definitely a pleasure to read about your awesome stay and your lovely words are well shared with everyone at our hotel! We hope to expect you and your family back in the near future! Best regards, Christina Uebler Guest Experience Manager gem@pullmanshanghaiskyway.com More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We are very disappointed to stay in such hotel! we booked thru some travel agent online, which the photos they put on there was just too "professional" and very different from the reality. It was so call a 5 star hotel under Pullman Group, while the Pullman Hotel was very impression and misled us to make such wrong decision as... More 

Helpful?
1 Thank Helen L
ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Helen L, Thank you very much for taking the time to tell us about your experience! Indeed our central Shanghai location is one of our many pluses and we do thank you for pointing this out! On another note we pay attention to all comments we receive and work on points highlighted by our guests. Your very detailed and... More 

Beijing, China
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Picked this hotel because they have had an excellent offer on a small apartment suite, meaning bedroom and small living room. The hotel itself is a bit squezzed in between the buildings next door but luckily the driver did know the entrance. Very modern building, guess around 7 years old. Spacious lobby. We arrived around 9pm, the service desk was... More 

Helpful?
Thank Thomas M
ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Thomas M, Thank you very much for taking the time to tell us about your experience! It was a pleasure to have you staying with us and your very detailed and valuable feedback has been well received. Indeed our hotel offers great value for the price paid and we do our best to keep up the Pullman level of... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

The level of service offered at the Pullman Shanghai Skyway is exceptional. The hotel location is great for the traveller wanting to get a taste of Shanghai, however there is no need to leave the hotel - it has everything. Food choices are amax=zing, the rooms are beautiful, the view from the Executive lounge incredible. The motel limosines are excellent... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank grahamed2
ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear grahamed2, Thank you for taking the time in giving us a 5 star rating! I am glad that you had an exceptional experience with us and indeed we do agree - our convenient central location is one of our many advantages. Be sure your praises are well shared with Edward - on behalf of our whole team we Thank... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

This hotel on the basics is fine. But it is 35 degrees outside and the building is central aircon meaning though the air conditioning says it works. The room remains 24 degrees no matter how hard you try. I called for maintenance and the manager and they say there is nothing they can do. So please keep that in mind... More 

Helpful?
Thank Greg C
ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Greg C, Thank you for your feedback about your previous stay with us. We appreciate your comments and please know that they are taken seriously. We have a centralized air condition system and is set to a comfortable temperature for our guests; we apologize that this was not in your favor. Please accept our sincerest apologies for the inconvenience... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

Actually. Still in the hotel now. The room is 24 degrees and cannot sleep. The air-conditioning in this building is old and centralised so there is nothing they can do to cool the room. You can set the air-conditioning to 15 degrees but again this will not help. The staff not helpful at all. So if you're looking for air,... More 

Helpful?
Thank Greg C
ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Greg C, Thank you for sharing with us your stay experience. We sincerely apologize for the inconvenience of your previous stay. As mentioned to you on your other feedback, I have contacted you in private to further discuss this matter. If there is anything I can assist you with further please do not hesitate to contact me personally. Thank... More 

jakarta
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 20, 2016

the room was way outdated, very bad maintenance. we booked 6 studio suite non smoking room. our flight got delayed from wuhan to shanghai so we checked in at 11 pm. the front desk ivan checked us into the smoking floors. we booked a suite and the bedsheet was torn. what kind of 5* star hotel, and they put all... More 

Helpful?
Thank alice k
ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear alice k, Thank you for taking your time in sharing with us your stay experience! I am glad to read that you and your family enjoyed the breakfast and that our staff has provided detailed service to you all. Your comments has been shared to the Food & Beverage Department and they were ecstatic to hear your comment! As... More 

1 review
3 of 5 stars Reviewed July 9, 2016

So the Location of this hotel is quit cool, As always the pullman hotels gives you a nice overview of the city. How ever the room was not very clean, they forgotten to put water in the room, The waiting time for the taxis was crazy it was faster to go in the street and get one, then to ask... More 

Helpful?
Thank Nicolai Y
ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Nicolai Y, Thank you for taking your time in sharing with us your stay experience! Our location is indeed a prime spot in Shanghai, I am glad to read you feel the same too. However, I do sincerely apologize for the experience you encountered in the room and with our concierge. As we aim to continuously strive to meet... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Pullman Shanghai Skyway is strategically located close to the bustling Xujiahui Business District and city center, overlooking the city skyline and lush private garden. It is mere 2 minutes walk from Metro line 9 and with easy access to major road arteries. This upscale five star hotel has a number of restaurants and bars, up to 3,000 s.q.m. flexible meeting space and multimedia expertise catering to various needs, Fitness Center, Indoor Swimming pool, Spa and Sauna. ... more   less 

Additional Information about Pullman Shanghai Skyway Hotel

Address: NO. 15 Dapu Road, Shanghai 200023, China
Location: China > Shanghai Region > Shanghai > Dapuqiao
Price Range: $114 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Shanghai Skyway Hotel 5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Pullman Shanghai
Hotel Style:
#41 Spa Hotel in Shanghai
#42 Family Hotel in Shanghai
#62 Romantic Hotel in Shanghai
#72 Luxury Hotel in Shanghai
#90 Best Value Hotel in Shanghai
#91 Business Hotel in Shanghai
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