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The Eton Hotel Shanghai

#67 of 4,318 Hotels in Shanghai
Certificate of Excellence
Hotel website
Name/address in local language
No.535 Pudong Avenue, Pudong New Area, Shanghai 200120, China
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40% off room rate
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The Eton Hotel Shanghai
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663 Reviews from our TripAdvisor Community

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Showing 380: English reviews
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Lavish rooms, good spread of breakfast and good restaurants within the hotel. Excellent view from the rooms and good service. Bang opposite to Pudong station and hence very convenient to travel across the city. Recommended!!

Helpful?
Thank Amit14_2003
jessca_zhao, Manager at The Eton Hotel Shanghai, responded to this review

Dear Amit14_2003, Thank you very much for choosing The Eton Hotel for your visit to Shanghai. We are very happy to hear that you have enjoyed the attentive service and the spectacular view of the Huangpu River and Pudong Skyline from the room, as well as the room facilities and luxurious amenities. We are looking forward to seeing you again... More 

Bathurst, Australia
Level Contributor
85 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is pretty special, despite reviews to the contrary. We paid AUD$200/night for an upgrade which we later found came with 'executive benefits'. This included access to the 28th floor's executive room where breakfast, lunch and a light supper are served as well as happy hour drinks between 5:30 and 7:30pm. You can purchase this same access for $360... More 

Helpful?
Thank narayansmate
jessca_zhao, Manager at The Eton Hotel Shanghai, responded to this review

Dear Narayansmate, Thank you for choosing Eton Hotel Shanghai and sharing such a great review with us and fellow travelers on TripAdvisor. It’s very important for us that every guest is enjoying their stay with us. We are very happy to hear that you have enjoyed the attentive service and the spectacular view of the Huangpu River and Pudong Skyline... More 

Singapore, Singapore
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Breakfast is expensive and disgusting The front desk speaks English but the concierge English is extremely limited and not very helpful. The hotel is next to a giant construction site doing pilling. ONE advantage... next to Metro. Is it enough to come back?

Helpful?
Thank GeraldViking
jessca_zhao, Manager at The Eton Hotel Shanghai, responded to this review

Dear GeraldViking, Thank you for taking the time to share with us your great review on TripAdvisor! With great regret we learnt that you have encountered with inconvenience during your recent stay and we haven't met up to your expectations. We have been taken your comments very seriously and communicated to related department. Thank you again for your valuable feedback... More 

east grinstead
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was lovely to have my early morning tea looking out over the river,that is if you avert your eyes over the building work in the foreground.Room was clean large and comfortable with no stale smoke stink. I could not work out how not to have the shower on when bath taps were on.Wifi was very good.Indoor pool was very... More 

Helpful?
Thank EastGrinsteadMarie
jessca_zhao, Manager at The Eton Hotel Shanghai, responded to this review

Dear EastGrinsteadMarie, Thank you for taking the time to share with us your good review on TripAdvisor! We are very happy to see you have enjoyed the attentive service and the spectacular view of the Huangpu River and Pudong Skyline from the room, as well as the room facilities and luxurious amenities. We are looking forward to seeing you again... More 

Richmond, Canada
Level Contributor
440 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 337 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a late check-in after attending the ERA acrobat show and other attractions following a 90 minute bus ride from Suzhou. As with our previous 4 hotels, passports were collected for check-in. The check-in process was seamless. Review of Complex • Modern hotel with bright and spacious lobby • The Bund is within 8 kilometres • There is a... More 

Helpful?
1 Thank Bottomshelfhockey
jessca_zhao, Manager at The Eton Hotel Shanghai, responded to this review

Dear Bottomshelfhockey, Thank you for taking the time to share with us your great review on TripAdvisor! We really appreciate you taking the time to give us your valuable feedback on TripAdvisor.It’s very important for us that every guest is enjoying their stay with us. Your comments have been addressed to our senior management for further improvement. To create an... More 

Hanoi, Vietnam
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

- travel on business, single stay for 11 nights - hotel location is quite convenience, opposite to the pudong station, about 10-15 min walking or 03 metro station to World trade center/Lujajui areas - No thing interesting around, no restaurant, no shopping, no street food, just one convenience store at the corner - room is nice and clean, but sometimes... More 

Helpful?
Thank giftdeath
jesscazh_ao, Manager at The Eton Hotel Shanghai, responded to this review

Dear Giftdeath , Thank you for your comments!We really appreciate you taking the time to give us your valuable feedback on TripAdvisor.It’s very important for us that every guest is enjoying their stay with us. Your comments have been addressed to our senior management for further improvement. We are sorry for the inconvenience caused to you this time, please believe... More 

Wakefield, United Kingdom
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here as part of a Sinorama tour. This was a really good hotel. We only had 2 nights there and arrived very late on the first night, but enjoyed our stay. The carpets are all very plush and there are plenty of seating areas near the rooms, so you don't have to sit in your room. The room... More 

Helpful?
Thank Julie C
jesscazh_ao, Manager at The Eton Hotel Shanghai, responded to this review

Dear Julie C, Thank you for taking the time to share with us your great review on TripAdvisor! We are very happy to hear that you had a good stay in Shanghai and did some nice shopping . We have taken note of the areas which did not meet your expectations and will continue to make improvements. We are looking... More 

Thornhill, Ontario
Level Contributor
76 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We had a room with double beds that was lovely and spacious as was the bathroom. Both were well appointed and clean. We were on the 30th floor and had a fabulous view of the skyline. Really good breakfast.

Helpful?
Thank ptinthill
jesscazh_ao, Manager at The Eton Hotel Shanghai, responded to this review

Dear Ptinthill , Thank you for your comments! We really appreciate you taking the time to give us your valuable feedback on TripAdvisor. It’s very important for us that every guest is enjoying their stay with us. We are looking forward to seeing you again soon in the future. Yours Sincerely, Jessica Zhao Assistant Marketing & Communications Manager More 

Norah Head, Australia
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 18, 2016

Stay at this hotel for 2 nights and found it to be a good place to stay. the main let downs are the size of the rooms and the slow service from reception. I would look for a hotel with larger rooms and better customer service.

Helpful?
Thank Adrian Y
jesscazh_ao, Manager at The Eton Hotel Shanghai, responded to this review

Dear Adrian Y, Thank you for staying with us and for the feedback on your overall experience. We have taken note of the areas which did not meet your expectations and will continue to make improvements. Thank you again for your valuable and detailed feedback and look forward to the opportunity to welcome you back soon. Best wishes, Jessica Zhao... More 

Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 16, 2016

The room we had was amazing and what a wonderful view of Shanghai. The breakfast was great and there are a lot of things to do in the hotel. It is just outside the main part of the city and you can walk around the area.

Helpful?
Thank Robert S
jesscazh_ao, Manager at The Eton Hotel Shanghai, responded to this review

Dear Robert S, Thank you for choosing Eton Hotel Shanghai and sharing such a great review with us and fellow travelers on TripAdvisor. It’s very important for us that every guest is enjoying their stay with us. We are looking forward to seeing you again soon in the future. Yours Sincerely, Jessica Zhao Assistant Marketing & Communications Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
An oasis of refined luxury and contemporary style in the heart of the bustling metropolis, five-star The Eton Hotel Shanghai is ideally located in the Lujiazui Finance and Trade Zone of Shanghai's Pudong district. Rises 40 storeys above the Huangpu River, The Eton Hotel Shanghai had its grand opening on March 1, 2007.460 rooms that offer spectacular city views of Shanghai and the Bund from different perspectives are exquisitely appointed with original artwork and impeccable design. The unique & spacious atrium between every other floor adds an extra dimension to hotel’s peaceful and comfortable environment.With superb service, attentive personnel and outstanding facilities which include four excellent international restaurants, one lounge and one bar, thirteen function rooms for meetings and events, health club with a spa and a full-length indoor swimming pool - The Eton Hotel Shanghai sets the benchmark in exclusive staying experience for the discerning travelers. ... more   less 

Additional Information about The Eton Hotel Shanghai

Address: No.535 Pudong Avenue, Pudong New Area, Shanghai 200120, China
Location: China > Shanghai Region > Shanghai
Price Range: $94 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Eton Hotel Shanghai 4.5*
Number of rooms: 460
Reservation Options:
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Also Known As:
Eton Hotel Shanghai
Hotel Style:
#39 Spa Hotel in Shanghai
#48 Romantic Hotel in Shanghai
#51 Business Hotel in Shanghai
#62 Best Value Hotel in Shanghai
#65 Luxury Hotel in Shanghai
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