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Crowne Plaza Shanghai Fudan

#66 of 4,068 Hotels in Shanghai
Certificate of Excellence
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No.199 Handan Road, Shanghai, China, Shanghai 200433, China
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1 room 1 adult
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Crowne Plaza Shanghai Fudan
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423 Reviews from our TripAdvisor Community

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Singapore, Singapore
Level Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Shanghai was my second place to visit for my recent trip to China. I booked at the Crowne Plaza Shanghai Fudan for two nights. I was there for a business trip so I chose this location. It was an hour away from the Pudong airport by taxi at midnight. I am not sure if it goes the same for other... More 

Helpful?
Thank LevAgus
1 review
3 of 5 stars Reviewed 1 week ago via mobile

This hotel is clean and the room was very large and well laid out. Restaurant service in the hotel left much to be desired. There was never anyone to serve drinks or remove dirty plates from the tables. The restaurant is clean and organized but food is always lukewarm. There are lots of staff around but never help when needed.... More 

Helpful?
Thank Christelle D
Robert S, General Manager at Crowne Plaza Shanghai Fudan, responded to this review

Dear guest, thank you for sharing your valuable feedback. We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comments about the staff had been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services. Hope this would not deter... More 

bangor australia
Level Contributor
109 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed December 27, 2015

Stayed here for three nights on a tour of China. Rooms huge. Bathrooms well equipped .Joined the IHG club where on arrival had a free drink at a very nice bar/lounge area above the reception. Breakfast very good with plenty of selections. Probably as it was Shanghai, there were complementary English newspapers to read. My only minor gripe was the... More 

Helpful?
Thank missie0
Robert S, General Manager at Crowne Plaza Shanghai Fudan, responded to this review

Dear guest, thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Shanghai Fudan. We are very glad to know that our catering service helped in making your visit enjoyable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Look forward... More 

Shanghai, China
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 15, 2015

I stayed here for two nights on a conference. The room was great with a big bed and the layout was good. Went for drinks at the bar on the top floor with friends. This is a great place to hang out and the staff are great. The food in the Italian restaurant was disappointing as was the breakfast choice.... More 

Helpful?
1 Thank Iain R
Robert S, General Manager at Crowne Plaza Shanghai Fudan, responded to this review

Dear Guest, Thank you for taking the time to provide us with feedback following your stay with us at Crowne Plaza Shanghai Fudan.We appreciate your time in providing us with a detailed feedback and we apologise for the shortcomings you had encountered. We would like to respond to you personally .could you please send us your mail address to reservations@crowneplazafudan.com?... More 

Adelaide, Australia
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 12, 2015

The room was nice and clean, very comfortable rooms. The view wasn't much to get excited about but for a short stay was not anything to be worried about. The breakfast buffet was among the better that we had during our stay in China. All the staff were friendly & helpful, all in all a very pleasant stay.

Helpful?
Thank Andy_J_Harris
Robert S, General Manager at Crowne Plaza Shanghai Fudan, responded to this review

Dear guest, thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Shanghai Fudan. We are very glad to know that our staff and service helped in making your visit enjoyable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Look... More 

Hong Kong, China
Level Contributor
339 reviews
182 hotel reviews
common_n_hotel_reviews_1bd8 327 helpful votes
5 of 5 stars Reviewed December 9, 2015

RECOMMENDED: Hotel upgraded me to suite on check-in which is large 1 bedroom with living area and guest toilet. This property is a bit further out of downtown Shanghai and it's also a fair walk to the nearest subway station but easy low traffic shot to either of the airports (with luck). Check-in was relatively prompt (I had requested upper... More 

Helpful?
Thank roadwarrior30
Robert S, General Manager at Crowne Plaza Shanghai Fudan, responded to this review

Dear guest, thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Shanghai Fudan. Your encouraging review will help us constantly improve our quality. We look forward to your next stay with us and continuous support in the future! More 

Melbourne, Australia
Level Contributor
251 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 stars Reviewed November 29, 2015

Okay firstly the hotel was quite nice, beds a bit hard but still had sound nights sleep. Breakfast was quite nice with lots of choices. Close to some nice and cheap restaurants as its across from a uni Now the bits that annoyed us. - Bar would not let me charge to room but couldn't tell my why (ended up... More 

Helpful?
Thank ironian
Robert S, General Manager at Crowne Plaza Shanghai Fudan, responded to this review

Dear guest,thank you for sharing your valuable feedback with us regarding your stay at Crowne plaza Shanghai Fudan. We sincere apologize for the inconvenience due to the staff service. Rest assured that we are looking into our training software and hardware facilities, ensuring we provide all our guests with an excellent experience while staying with us. Look forward to welcoming... More 

Brisbane, Australia
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 14, 2015

Typical Crowne Plaza standard, large rooms, king size bed writing desk. Overall a good place to stay. Breakfast was good with a variety of European and Chinese dishes Minor criticisms, laundry is very expensive, free wifi only in lobby is not really convenient.

Helpful?
Thank Rob L
Robert S, General Manager at Crowne Plaza Shanghai Fudan, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Flinders Island, Australia
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed November 9, 2015

Apart from not having our booking on arrival this hotel was good. Had to accept a twin bedded room despite booking a king/queen Friendly concierge desk and good breakfast. Hotel food and drinks far too expensive so eat out at nearby eateries.

Helpful?
1 Thank kenzo249
Mumbai (Bombay), India
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed October 23, 2015

Very co-operative front office, well understanding English ( an exception in China ), wjere most people do not and can not communicate in English. -- The Room arrangement and layout, as also the Toilet/Bathroom, reflect "Crowne Plaza" unique layout. Very inviting Entrance & Entrance Lobby On an overall a great experience, with great sleep quality in Guest-room

Helpful?
Thank satishcdhupelia
Robert S, General Manager at Crowne Plaza Shanghai Fudan, responded to this review

Dear guestm I would like to take this opportunity to thank you for your generous feedback that you left after staying with us at Crowne Plaza Shanghai Fudan. It is always refreshing to receive positive comments and I have shared your feedback with all the departments. We do pride ourselves in providing the best service possible and ensuring every guest... More 

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