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Crowne Plaza Shanghai Pudong

#75 of 4,318 Hotels in Shanghai
Certificate of Excellence
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Name/address in local language
No.1000 Yanggao North Road, Pudong New District | Near China (Shanghai) Pilot Free Trade Zone Gate 3, Shanghai 200137, China
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272 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Brisbane, Australia
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Crowne generally produce a consistent level of service wherever you go and the Pudong Crowne Plaza in an ideal urban setting of Shanghai is no different . Rooms are very high quality, food is passable, but there are plenty of really good, reasonably priced restaurants close by and the location is very french provincial in style. The hotel has great... More 

Helpful?
Thank dawcom
India
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very helpful staff. All staff speak English Clean rooms with good sleep quality. Near to a shopping area and subway. USD was accepted for payment. Breakfast spread, variety and quality is great. Highly recommended for stay

Helpful?
Thank Deepak J
SHGCP, Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Deepak, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Hotel Management Team Crowne Plaza Shanghai Pudong More 

Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

As with all IHG/ Holiday Inn and above brand hotels, the Crowne Plaza Shanghai Pudong never fails to impress on service levels. Was on both occasions (during Crowne Plaza Fuzhou Riverside and Crowne Plaza Shanghai Pudong) able to check in SUPER fast despite the reasonable queue. Hotel feels aged for sure if we were to compare to some of the... More 

Helpful?
Thank Scott N
SHGCP, Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Scott, Thank you for staying with us on your recent trip in Shanghai and we're very appreciated for your comments since its easy for us to know which part need to improve, then can make our guests more happy. We will keep our service culture "One Step Ahead" always to be satisfied with more and more guests. Look forward... More 

Dubai, United Arab Emirates
Level Contributor
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Sadly the hotel staff doesn't speak enough english to understand food allergies. They don't understand what GLUTEN is. Therefore, be aware while eating in the hotel premises. In case of severe allergies I definitely would recommend to choose another option. Try to explain to them is pointless, and there's no way they could cook/modify a dish. No excuses! This is... More 

Helpful?
Thank CeciliaDXB
SHGCP, 公关经理 at Crowne Plaza Shanghai Pudong, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay. Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. Please accept our sincerest apologies. Please contact our duty manager for any special request during your next stay. We look... More 

Edmonton, Canada
Level Contributor
49 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 1, 2016

It is a very nice hotel but it is far away from everything. There are shops and a small mall close by but getting to the downtown area can be painful, requiring 45 to 1 hour by metro. We were told the closet metro station close at 10 pm. As tourist, you may have to factor the time/money involved in... More 

Helpful?
1 Thank NMJK
SHGCP, 公关经理 at Crowne Plaza Shanghai Pudong, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay. Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. Please accept our sincerest apologies. We look forward to hearing from you and to welcoming you back to Crowne Plaza... More 

Weymouth, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 27, 2016 via mobile

The level of customer service given to guests are very high. All the team at the hotel are very attentive and go the extra mile to ensure your stay is an enjoyable one. The hotel has a nice bar area with live music, good sports facilities and located close to metro station for ease of access to downtown. Overall very... More 

Helpful?
Thank David H
SHGCP, Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear David, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Hotel Management Team Crowne Plaza Shanghai Pudong More 

Glasgow
Level Contributor
147 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
3 of 5 stars Reviewed May 12, 2016

It is an average Crowne Plaza Hotel, very handy for the university region... its not that close to the airport, nor the down town attractions... Breakfast was a bit poor, but considering the cost of the hotel, that is understandable. Rooms were clean and large. Wifi was free on my rate but still seems to be chargeable.

Helpful?
Thank Kevin O
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Kevin, Thank you for staying with us on your recent trip in Shanghai and we're very appreciated for your comments since its easy for us to know which part need to improve, then can make our guests more happy. We will keep our service culture "One Step Ahead" always to be satisfied with more and more guests. Look forward... More 

Mumbai
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 11, 2016 via mobile

This is a good hotel to stay if you have come to visit the exhibitions at SNIEC. Otherwise it is a 5 minute walk to the metro station,which will eventually get you connected across the city. Surrounded by good locality,this hotel serves decent breakfast and uninterrupted wi-fi It takes 25 minutes to reach the main tourist attractions like The bund,pearl... More 

Helpful?
Thank JanviShahh
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear JanviShahh, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope you will visit us again. Charlie Shi General Manager | Crowne Plaza Shanghai Pudong Charlie.shi@ihg.com More 

Langley, BC
Level Contributor
196 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 280 helpful votes
4 of 5 stars Reviewed May 2, 2016

If you are visiting the Free Trade Zone in Shanghai, this is a great place to stay. The rooms have not been updated since my first stay in 2010, but they are very clean and the housekeeping is awesome. The hotel is also only a 5 minute walk from the metro station to line 6, which runs right past the... More 

Helpful?
1 Thank LangleyVagabond
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear LangleyVagabond, Thank you for staying with us on your recent trip in Shanghai and we're very appreciated for your GREAT comments since its easy for us to know which part need to improve, then can make our guests more happy. We will keep our service culture "One Step Ahead" always to be satisfied with more and more guests. Look... More 

Moscow, Russia
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 27, 2016

A very good hotel for overnight after/ before flight. It is located a bit far from the city center attractions so I would probably find something else for sightseeing visits. But the hotel itself is really what you expect to get from this chain. Standard high level of service offered by IHG's Crowne Plaza. Very good sleep quality. High quality... More 

Helpful?
Thank CaithyR
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Caithy, We are glad to hear that you have a comfortable stay & nice breakfast in our hotel.You can wake up refreshed and feel the Crowne Plaza difference.Thanks again for your compliments and we look forward to welcoming you back soon. Charlie Shi General Manager | Crowne Plaza Shanghai Pudong Charlie.shi@ihg.com More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Shanghai Pudong is an upscale business hotel that truly understands and fulfills the needs of the frequent traveler. Located in the CBD of China (Shanghai) Pilot Free Trade Zone in the New Area of Pudong, east of Shanghai. The hotel is easy access to the Pilot Free Trade Zone Administration, Waigaoqiao International Exhibition and Trading Center for Wine & Beverage, SUNLAND Waigaoqiao International Ecological Port City. Enjoying the stunning views of whole Pilot Free Trade Zone with our extensive Club Lounge. Just 35 minutes drive from Shanghai Pudong International Airport and Shanghai Hongqiao International Airport, we are an excellent support base for business travelers. Hangjin Road subway station is 10 minutes' walk away, with easy connections into Shanghai city centre. Also just 10 minutes by driving to Golf Course, Rugby Club and Bingjiang River ParkWe offer not only a comprehensive range of meeting services and comfortable rooms, but also attractive leisure and entertainment facilities to refresh yourself after a hard day’s work. To ensure your event is a success, we offer on and off-site catering and a fully professional meetings support team. Whether on business or pleasure, Crowne Plaza Shanghai Pudong is the right choice when TRAVELING FOR SUCCESS. ... more   less 

Additional Information about Crowne Plaza Shanghai Pudong

Address: No.1000 Yanggao North Road, Pudong New District | Near China (Shanghai) Pilot Free Trade Zone Gate 3, Shanghai 200137, China
Location: China > Shanghai Region > Shanghai > Waigaoqiao
Price Range: $85 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Shanghai Pudong 4.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Crowne Plaza Shanghai Pudong Hotel Shanghai
Shanghai Crowne Plaza
Hotel Style:
#48 Best Value Hotel in Shanghai
#60 Business Hotel in Shanghai
#72 Luxury Hotel in Shanghai
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