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Charms Hotel

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Charms Hotel
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483 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The hotel definatly needs some refurbishing and the room's lighting was bad. The staff was friendly and helpful except for one guy at the concierge counter that was unfriendly. The money exchanging machine in the lobby is a jackpot. Also, the location is great.

Helpful?
Thank Hatem E
Athens, Greece
1 review
3 of 5 stars Reviewed 4 weeks ago

The location is really great , in the heart of the city. Good prices too. Better learn some mandarin before you go. They barely speak english. And that s for the front desk too After 15 hours of flight and 30 ( !) min to check in , all you need is relax But No Just when i closed my... More 

Helpful?
Thank funkygroove61
Jacksonville, Florida
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was a reasonably good value and was within walking distance to great shopping and the Bund. Rooms were small, but adequate. The restaurant was reasonably priced and the food was good. The breakfast buffet had a very large selection of local favorites and western fare. The staff spoke some English, but I was glad we were with our... More 

Helpful?
Thank Cindy A
Birmingham, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I stayed there for one night in July 2016 - overall I wasn't very impressed. The room was quite dingy and stuffy and the staff weren't of much help. It is not expensive but you can find better value for money places elsewhere in Shanghai

Helpful?
Thank Jan C

Travelers are raving about these Shanghai hotels

Phnom Penh, Cambodia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed June 24, 2016

The Only good thing about this hotel is its location right in the centre of Shanghai. However, there are many much better hotels in the same area. The front desk staff set the tone here: rude and almost hostile. The public areas of the hotel are grubby and the carpets in the corridors filthy. To be fair, my room was... More 

Helpful?
Thank Bart F
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 23, 2016 via mobile

Overall cleanliness, breakfast, room space and location is very good. Very near to nanjing east walking street. Not so busy. Parking available. Good for business travellers. Shopping centres are nearby.

Helpful?
Thank Ashraf K
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 3, 2016 via mobile

I wouldn't stay there again. Although, the location was good, as it was very central, there were few issues of concern to me. The first room I was put in was probably the worst I've seen...and I have stayed in hostels. It had no window, it felt like I've been punished for coming to Shanghai. The room stank. There was... More 

Helpful?
3 Thank Kkonina
Tilburg
Level Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 24, 2016

The hotel is near the pedestrian street and with a ten minute walk you are at the bund. The people ifrom het hotel are kind allthough not all of speak English. But they all will try to help you. One day mu ;lamp broke down and they came to fix it within 15 minutes. With the English it is sometimes... More 

Helpful?
Thank BenvDeursenTilburg
Mumbai (Bombay), India
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 18, 2016 via mobile

Dear all actually I m visit in not Sept 2015 but Sept 2014 as Indian searching hotel near metro station and shopping area this very walking distance to people square even bund also by walking 10 min 2. - 3 Indian restaurant near by so for me veg food not issue even MacDonald is near for French fries .... If... More 

Helpful?
Thank ddtravellerr
Waterloo, Belgium
Level Contributor
531 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 stars Reviewed March 16, 2016

I have stayed at this hotel at least 20 times over the past 7-8 years. I have always been fairly positively impressed by their overall quality of service. This time it was very bad at least for the first half day. Room was not ready. I was told by reception, that cleaning is in progress. When I was at the... More 

Helpful?
Thank Otto B
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Staying in People’s Square

Neighborhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Business Center with Internet Access

Additional Information about Charms Hotel

Address: NO. 619 Jiujiang Road, Shanghai 200001, China
Location: China > Shanghai Region > Shanghai > People’s Square
Price Range: $46 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Charms Hotel 3*
Number of rooms: 337
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Also Known As:
Charms Hotel Shanghai
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