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Mandarin Oriental Pudong, Shanghai

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Mandarin Oriental Pudong, Shanghai
Mandarin Oriental Pudong, Shanghai
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924 Reviews from our TripAdvisor Community

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Showing 619: English reviews
Rancho Palos Verdes, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the Mandarin Oriental Pudong, Shanghai on a recent business trip. The property and staff are simply amazing. I have never felt so welcome and so well cared for at any other hotel in the world (and I've travelled all over the world.) While I was in the lobby, i counted literally 20 staff members there are the... More 

Review collected in partnership with this hotel

Helpful?
Thank jamesmatthewr
Vienna, Austria
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel was really nice. The spa/gym is amazing! Loved the location. It's a bit far away but nice and quite. The staff is great! Especially at the restaurant. The manager was amazing! Helped with not only food issues, helped with where to go, was very attentive and pleasant.

Helpful?
1 Thank Marina G
Copenhagen, Denmark
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

When you choose the mandarin oriental you know that you can expect the best, and they consistently deliver, from check-in, to room, to breakfast and amenities. I will always try new and small hotels, but revert back to the mandarin oriental again and again, it is just that good.

Helpful?
Thank Heine Husted H
Lyon, France
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I would like to share our absolutely outstanding experience at the MO Shanghai. For us, one of the best hotels we ever stayed in Asia. It all begun with a very disappointing stay at the Pudong Shangri-la, where we unfortunately had a very dirty and run down room. On top of that it was very difficult to communicate in English... More 

Helpful?
1 Thank Lyon01
Milan, Italy
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at Mandarin Oriental Pudong after a few nights at the Shangri-La, an excellent experience itself, indeed. I must say: Mandarin oriental went well beyond my highest expectations, in so many details: perfect mastery of English by all the personnel (not a detail), in-room check-in, perfectly appointed and organized rooms (there is a cabinet accessible to the valet from... More 

Review collected in partnership with this hotel

Helpful?
Thank MatteoMilan_Italy
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear MatteoMilan_Italy Thank you so much for choosing Mandarin Oriental Pudong, Shanghai to stay and for sharing your experience on TripAdvisor. We are pleased to hear that you had an excellent experience at the hotel and that we went beyond your expectations. Rest assured that your generous words will be shared with the broader hotel team. We once again thank... More 

Sittard, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Mandarin Oriental meets the expectations once more. Everything is very well-organised, rooms are in perfect condition. We enjoyed the river view. Service from the concierge-desk is truly perfect. Special thanks to Cecilia, for picking some very nice restaurants, talking on the phone to taxi drivers in the middle of the night, organizing train- and airline tickets weeks before our arrival,... More 

Review collected in partnership with this hotel

Helpful?
2 Thank JDO64
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear JDO64 Thank you for sharing your experience on TripAdvisor regarding your recent visit to Mandarin Oriental Pudong, Shanghai. We are very much delighted to hear that you found our service impeccable. Your generous words of praise will certainly be shared with our colleagues in particular Cecilia from Concierge who has been singled out for her professional services. In reference... More 

London
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We booked a club suite overlooking the river (1 adult 2 teenagers). I emailed the hotel before I arrived asking them to sort out the layout of the beds and they were incredibly helpful. Normally most hotels reply but then when you arrive you find they haven't listened to you at all. We arranged the hotel to pick us up... More 

Helpful?
2 Thank CityKate
Hong Kong, China
Level Contributor
72 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night on business and what a wonderful experience. Friendly and welcoming staff to beautiful rooms which are wonderfully equipped. Make sure you try the dinner buffet in Zest which is a little expensive but awesome selection of absolutely delicious food. Fabulous hotel in very central location and very highly recommended.

Helpful?
Thank GrantDSmith
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear GrantDSmith Thank you so much for choosing Mandarin Oriental Pudong, Shanghai and for sharing your experience with the broader TripAdvisor community. It is great to hear that you found our colleagues friendly and welcoming and that you enjoyed the buffet dinner at Zest. Kindly rest assured that your positive feedback will be shared with the broader hotel team. We... More 

Washington DC, District of Columbia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Mandarin for two night and couldn't have been happier. Exceptional experience and wonderful hotel. Staff and facilities are top notch and the location is minutes from the Bund. We were upgraded to a suite, which had a great view of the city. Highly recommended and would stay here again.

Review collected in partnership with this hotel

Helpful?
Thank edanko
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear edanko Thank you for sharing your experience on TripAdvisor regarding your recent visit to Mandarin Oriental Pudong, Shanghai. We are very much delighted to hear that you had an exceptional stay with us and that you found our hotel wonderful. Your kind words will certainly be shared with the broader hotel team. We once again thank you for your... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in the River View Suite for 3 nights with club access. The decor of the room was spacious, opulent and very luxurious. I especially liked the Spa bath facing the river. The views from all windows were fantastic although it was not directly facing the Bund. The club lounge is one the best we have experienced in terms... More 

Helpful?
1 Thank DoctorWho-8
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear DoctorWho-8 Thank you so much for choosing Mandarin Oriental Pudong, Shanghai and for sharing your experience with the broader TripAdvisor community. It is great to hear that you enjoyed your stay with us and that you found our two signature restaurants top notch. We are pleased to hear that your whole experience was very enjoyable. Kindly rest assured that... More 

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Staying in Lujiazui

Neighborhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on the east bank of the Huangpu River, amidst the dramatic skyline of the Lujiazui financial district, Mandarin Oriental Pudong, Shanghai redefines luxury waterfront living in Shanghai. With an unrivalled location, legendary service and world-class facilities, the 362-room hotel and 210 fully serviced executive apartments are poised to become Shanghai's most desirable address. The hotel features 318 spacious guestrooms and 44 suites and is also home to the largest and most expensive Presidential Suite in Shanghai, spanning 788 square metres with a sky garden terrace and magnificent river views. The 210 luxury furnished apartments - from studio to three bedrooms - are Shanghai's only fully serviced riverside residences, and are designed to offer the ultimate in luxury and comfort. Chef Richard Ekkebus of the two-Michelin starred Amber at The Landmark Mandarin Oriental, Hong Kong, will preside at the hotel's Fifty 8° Grill, and Shanghainese celebrity chef Tony Lu will be at the helm of Chinese restaurant Yong Yi Ting. All-day kitchen Zest, Qi Bar, Riviera Lobby Lounge and The Mandarin Cake Shop complete the essential dining options for business and leisure. The Spa at Mandarin Oriental Pudong, Shanghai offers guests Mandarin Oriental's renowned signature therapies and advanced beauty and holistic wellness treatments within a soothing Zen oasis. Additional recreational facilities at Mandarin Oriental Pudong, Shanghai include a fully equipped Fitness & Wellness Centre with a Kinesis wall and Maya Fit virtual trainers; a 25-metre indoor swimming pool; and a thermal bathing facility. The hotel is also perfectly placed for exclusive meetings and conferences in Shanghai. A selection of multi-functional event spaces includes a Grand Ballroom hosting 500 guests, an Oriental Ballroom for 250 guests, plus eight versatile meeting rooms. ... more   less 

Additional Information about Mandarin Oriental Pudong, Shanghai

Address: 111 Pudong Road (S) Pudong, Shanghai 200120, China
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range: $288 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental Pudong, Shanghai 5*
Number of rooms: 362
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Hotel Style:
#1 Luxury Hotel in Shanghai
#1 Business Hotel in Shanghai
#1 Spa Hotel in Shanghai
#1 Romantic Hotel in Shanghai
#4 Family Hotel in Shanghai
#167 Best Value Hotel in Shanghai
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