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Mandarin Oriental Pudong, Shanghai

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Traveler (3646)
360
Panoramas (23)
Room & Suite (971)

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About

#1 of 40 resorts in Shanghai
Location
4.4
Cleanliness
4.9
Service
4.9
Value
4.6
Our conveniently central location is ideal for both business and leisure travellers. As sophisticated as they are spacious, our 362 rooms and suites offer a sublime blend of comfort and contemporary design. With innovative cuisine, cutting-edge cocktails and a stunning design, our bar and restaurants are among the best in Shanghai. Offering space to relax, rejuvenate and work out, our spa and wellness facilities are among the best in Shanghai. With a stylish, contemporary design and convenient riverside location, we offer a peaceful and inspiring venue for meetings, weddings and events.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Wifi
Paid wifi
Hot tub
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family Resort
Harbor View
Languages Spoken
Chinese
5.0
5.0 of 5 bubbles9,636 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Mandarin Oriental Pudong, Shanghai is celebrated for its exceptional amenities, including a range of dining options, a luxurious spa, and family services, all set against a backdrop of stunning views. Nestled in a prime location with scenic river vistas, the hotel offers easy access to attractions, despite a few guests finding it a tad remote. Impeccable cleanliness shines throughout the property, with guests lauding the well-maintained rooms and facilities. A welcoming atmosphere pairs with spacious, stylish accommodations. While service is typically top-notch, a rare critique points to a check-in hiccup. The rooms impress with their expansive layout and luxury touches, though some lack USB chargers. Many guests feel the hotel provides excellent value, thanks to its reasonable rates, generous room sizes, and prime location with ferry connectivity.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Reasonable
Cleanliness
Meticulous
Service
Professional
Amenities
Top-notch
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9,636Reviews24Q+A100Room tips
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Anilegna wrote a review Yesterday
Hong Kong, China990 contributions925 helpful votes
Setting. Gorgeous river facing hotel, in Pudong’s business district yet felt like an escape from the busy city Explore. Shanghai @ the hotel Was here for work and got a really bargain corporate rate, my room was on the top floor facing the Bund (the river), the room itself was very nice I originally wanted to stay elsewhere my second night but extended once I saw my room (2515). The front desk staff looked stressed and acted very flustered every time I saw them Food & drinks. I only had breakfast here which was alright, but it was crowded, tables were really close together and the food was mass market quality, more canteen quality vs the 2 much better MOs in Hong Kong Prices. USD 170 using our corp rate Rating. 4/5 I love MO hotels, very special place in my heart, but this one is a 4
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Date of stay: April 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alice wrote a review Apr 10
Hong Kong, China1 contribution1 helpful vote
The Club Lounge at Mandarin Oriental Pudong Shanghai exceeded my expectations. The staff, especially Sanniva, provided exceptional service. The lounge had a serene atmosphere, delicious food, and breathtaking views. Highly recommended for a luxurious experience in Shanghai.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 4 days ago
Dear Dreamer55628361969, Thank you very much for choosing to stay at Mandarin Oriental Pudong, Shanghai. What a pleasure it was to read your review, I appreciate your wonderful feedback on your stay with us. I see that the Club Lounge was a highlight for you, and it is great to learn that you have had an enjoyable experience because of the service delivered by our passionate and professional Club Lounge Team. Your generous comments will surely be shared with the team here. Please do visit us again in the near future, we also look forward to creating more memorable experiences for you during your next stay. Warm regards, Emil Leung General Manager Mandarin Oriental Pudong, Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KY C wrote a review Apr 9
1 contribution
The staff are friendly, especially Joy at the front desk, who was enthusiastic to help me deal with many problems, which made me feel warm in this unfamiliar city. Recommend friends to stay at Oriental Mandarin Hotel when they come to Shanghai
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 5 days ago
Dear 344kyc, Thank you for sharing your generous comments about Mandarin Oriental Pudong, Shanghai here with us. It is great to know how much you enjoyed our warm service. I am very glad to read such positive comments about your stay with us and will be sure to share these with all of our team here in the hotel. We look forward to welcoming you back and to creating more lasting memories during your next visit. Warm regards, Emil Leung General Manager Mandarin Oriental Pudong, Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Katarina A wrote a review Apr 6
Tegal Mengkeb, Indonesia2 contributions
An amazing hotel with the most hospitable staff ever. Wonderful rooms, and excellent housekeeping. We had access to the Lounge with its selection of great food and beverages. The Afternoon Tea selection of pastries was amazing - like artwork and so tasty. The hotel had great SPA facilities and a very nice pool. An extra plus for the well equipped and clean gym. With its meticulous care to details and the great location this is definitely one of the best hotels that I have ever stayed at. A special thanks to Luis and also to Angelia together with their Lounge team, and to Marco at the Concierge service. Always doing their absolute best to help us whatever our needs were. Thank you!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 1 week ago
Dear 422katarinaa, Thank you very much for choosing to stay at Mandarin Oriental Pudong, Shanghai. What a pleasure it was to read your review. I appreciate your wonderful feedback on your stay with us. I see that the Club Lounge and GYM were highlights for you, and it is great to learn that you had an enjoyable experience due to the service delivered by our passionate and professional Club Lounge and SPA Team. Your generous comments will surely be shared with the team here. Please do visit us again in the near future; we also look forward to creating more memorable experiences for you during your next stay. Warm regards, Emil Leung General Manager Mandarin Oriental Pudong, Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joel A wrote a review Apr 6
1 contribution
Great spacious rooms with lovely views. We stayed in the outconnecting Harbour city suite plus Mandarin River View King room which was great for a family with teenagers. The club lounge staff and concierge really stood out and gave the best service I have ever experienced. Special shoutout to Luis and Angelia in the club lounge and Marco at concierge. They were all so helpful and really put in a lot of effort to make our stay a true five star experience. The club lounge was also great for relaxing after a day in the city. Great selection of food and snacks and quite a nice selection of drinks too. Breakfast in the club lounge was very nice with top-notch service and a really serene surrounding. Nice gym with all you can ask for from a hotel fitness center. We will definitely come back and would recommend this hotel to anyone planning to visit Shanghai.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 1 week ago
Dear joela838, Thank you for choosing Mandarin Oriental Pudong, Shanghai, and for taking the time to share your valuable comment with us. It is with great pleasure to learn that you have had a memorable stay in Shanghai with our comfortable guestrooms and attentive staff service. I am very glad to read such positive comments about your stay with us and will be sure to share these with all of our team here in the hotel. Once again, thank you for recommending Mandarin Oriental Pudong, Shanghai, and we look forward to welcoming you back in the near future. Warm regards, Emil Leung General Manager Mandarin Oriental Pudong, Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Boey wrote a review Apr 3
Hong Kong, China5 contributions1 helpful vote
The staff members greeted me at the entrance and the check-in staff was well-groomed. She personally asked me if I had any preference for the room which was impressive. The check-out manager was also professional to the extend that I felt I must stay in your hotel next time. The cleanliness was up to standard. The food was normally good for me. The staff at the front door were welcoming and helpful.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 1 week ago
Dear BoeyKum, Thank you very much for choosing to stay at Mandarin Oriental Pudong, Shanghai. What a pleasure it was to read your review, I appreciate your wonderful feedback on your stay with us. It is great to learn that you have had an enjoyable experience because of the service delivered by our passionate and professional Front Desk Team. Your generous comments will surely be shared with the team here. Please do visit us again in the near future, we also look forward to creating more memorable experiences for you during your next stay. Warm regards, Emil Leung General Manager Mandarin Oriental Pudong, Shanghai
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Leo B wrote a review Mar 2024
4 contributions
Great experience at the hotel, wanna give a specially big thanks for the masseuse Newman (if not sure if I got the name correctly). The hotel is located very convenient and with amazing views over the river. Will surely return next time I be in Shanghai.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 2 weeks ago
Dear Leo B, Thank you very much for choosing to stay at Mandarin Oriental Pudong, Shanghai. What a pleasure it was to read your review, I appreciate your wonderful feedback on your stay with us. I see that the SPA was a highlight for you, and it is great to learn that you have had an enjoyable experience because of the service delivered by our passionate and professional Therapist Newman. Your generous comments will surely be shared with him. Please do visit us again in the near future, we also look forward to creating more memorable experiences for you during your next stay. Warm regards, Emil Leung General Manager Mandarin Oriental Pudong, Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tracy B wrote a review Mar 2024
1 contribution
Excellent hotel, beautiful place . Amazing cocktail ,and special staff .bartender Ivan is great,waitress Leona is kind,a great experience.sophia at reception is very special and and accommodating and knowledgeable ablut the area . Would recommend a stay at this beautiful hotel
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: a walk along the riber to watch the sunset
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 4 weeks ago
Dear Tracy B, Thank you for sharing your generous comments about Mandarin Oriental Pudong, Shanghai here with us. It is great to know how much you enjoyed our modern and stylish bar and warm service. I am very glad to read such positive comments about your stay with us and will be sure to share these with all of our team here in the hotel. We look forward to welcoming you back and to creating more lasting memories during your next visit. Warm regards, Emil Leung General Manager Mandarin Oriental Pudong, Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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funnymoneyrun wrote a review Mar 2024
Shanghai, China2 contributions2 helpful votes
Warm and lovely service begins with front concierge Sophie and Jennifer(warm and genuine, on par with the rest of the hotel staff) , it’s been almost two years since I last stayed here, it’s on the quieter side of the pudong area, within 15 walking minutes from major visiter sides (e.g. pearl tower), I really love this place, the decor maybe too business-ish for some people , but it’s comfy and kept in good condition, grill 58 is one of the best steak house in town and I love the view
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 4 weeks ago
Dear funnymoneyrun, Thank you for sharing your generous comments about Mandarin Oriental Pudong, Shanghai here with us. It is great to know how much you enjoyed our modern and stylish hotel design and warm service. I am very glad to read such positive comments about your stay with us and will be sure to share these with all of our team here in the hotel. We look forward to welcoming you back and to creating more lasting memories during your next visit. Warm regards, Emil Leung General Manager Mandarin Oriental Pudong, Shanghai
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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xingran X wrote a review Mar 2024
1 contribution
The Mandarin Oriental Spa in Shanghai is a good place of tranquility. The spa’s design is a perfect blend of modern and traditional, creating a peaceful retreat. The treatments are exceptional, with skilled therapists and premium products ensuring a luxurious experience.Reception Manager Irene stands out for her warm welcome and dedication to guest satisfaction. She care about guest’s Personalized needs .In summary, the Mandarin Oriental spa is an outstanding wellness destination.🌟
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 5 weeks ago
Dear xingranx, Thank you for sharing your experience at the SPA of Mandarin Oriental Pudong, Shanghai. It's wonderful to hear that you found it to be a place of tranquility, with a perfect balance of modern and traditional design elements. We're thrilled that you enjoyed the exceptional treatments delivered by our skilled therapists and the premium products used. We're delighted to have exceeded your expectations and look forward to welcoming you back for another outstanding wellness experience. Warm regards, Emil Leung General Manager Mandarin Oriental Pudong, Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$241 - $317 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShanghai RegionShanghaiLujiazui / Pudong
NUMBER OF ROOMS
362
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MANDARIN ORIENTAL PUDONG, SHANGHAI - Updated 2024 Prices & Resort Reviews (China)

Frequently Asked Questions about Mandarin Oriental Pudong, Shanghai
Which popular attractions are close to Mandarin Oriental Pudong, Shanghai?
Nearby attractions include Shanghai Jewish Refugees Museum (0.7 miles), Shanghai World Financial Center (0.6 miles), and Shanghai Development Exhibition Hall (0.6 miles).
What are some of the property amenities at Mandarin Oriental Pudong, Shanghai?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mandarin Oriental Pudong, Shanghai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental Pudong, Shanghai?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Mandarin Oriental Pudong, Shanghai?
Yes, parking is available to guests.
What are some restaurants close to Mandarin Oriental Pudong, Shanghai?
Conveniently located restaurants include Aura Lounge & Jazz Bar (The Ritz-Carlton Shanghai Pudong), Jin Xuan Chinese Restaurant, and Scena di Angelo.
Are there opportunities to exercise at Mandarin Oriental Pudong, Shanghai?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Mandarin Oriental Pudong, Shanghai have airport transportation?
Yes, Mandarin Oriental Pudong, Shanghai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental Pudong, Shanghai?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental Pudong, Shanghai offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Mandarin Oriental Pudong, Shanghai?
Many travelers enjoy visiting Jing'an Temple (3.9 miles), Shanghai Temple Of the Town God (Chenghung Miao) (1.5 miles), and Shanghai Former Provisional Government Site of the Republic of Korea (2.7 miles).