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Mandarin Oriental Pudong, Shanghai

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111 Pudong Road Pudong, Shanghai 200120 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2794)
360
Panoramas (23)
Room & Suite (791)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 5,017 hotels in Shanghai
Location
Cleanliness
Service
Value
Travelers' Choice
Located on the east bank of the Huangpu River, amidst the dramatic skyline of the Lujiazui financial district, Mandarin Oriental Pudong, Shanghai redefines luxury waterfront living in Shanghai. With an unrivaled location, legendary service and world-class facilities, the 362-room hotel and 210 fully serviced executive apartments are poised to become Shanghai's most desirable address. The hotel features 318 spacious guestrooms and 44 suites and is also home to the largest and most expensive Presidential Suite in Shanghai, spanning 788 square metres with a sky garden terrace and magnificent river views. The 210 luxury furnished apartments - from studio to three bedrooms - are Shanghai's only fully serviced riverside residences, and are designed to offer the ultimate in luxury and comfort. Chef Richard Ekkebus of the two-Michelin starred Amber at The Landmark Mandarin Oriental, Hong Kong, will preside at the hotel's Fifty 8° Grill, and Shanghainese celebrity chef Tony Lu will be at the helm of Chinese restaurant Yong Yi Ting. All-day kitchen Zest, Qi Bar, Riviera Lobby Lounge and The Mandarin Cake Shop complete the essential dining options for business and leisure. The Spa at Mandarin Oriental Pudong, Shanghai offers guests Mandarin Oriental's renowned signature therapies and advanced beauty and holistic wellness treatments within a soothing Zen oasis. Additional recreational facilities at Mandarin Oriental Pudong, Shanghai include a fully equipped Fitness & Wellness Centre with a Kinesis wall and Maya Fit virtual trainers; a 25-metre indoor swimming pool; and a thermal bathing facility. The hotel is also perfectly placed for exclusive meetings and conferences in Shanghai. A selection of multi-functional event spaces includes a Grand Ballroom hosting 500 guests, an Oriental Ballroom for 250 guests, plus eight versatile meeting rooms.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Wifi
Paid wifi
Hot tub
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Harbor View
Languages Spoken
Chinese
4595Reviews24Q+A100Room tips
Traveler rating
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Popular mentions
Hao J wrote a review Jul 2021
1 contribution
So far the Best. I think that’s pretty it.;) Well, it needs more comments.. Great hospitality. Typhoon ‘In-Fa’ happened during our stay but the hotel has everything we need. Even tho we didn’t get the chance to go out, this hotel still make the trip super memorable for us. I have to say that the highlight of the trip was the SPA. Will be back just for that. ;)
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Date of stay: June 2021Trip type: Traveled with friends
Room Tip: Do their SPA!
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 1 week ago
Dear Hao J, Thank you for sharing your generous comments about Mandarin Oriental Pudong, Shanghai here with us. It is great to know how much you enjoyed our modern and stylish hotel design, spacious guest rooms and warm service. I am very glad to read such positive comments about your stay with us and will be sure to share these with all of our team here in the hotel. We look forward to welcoming you back and to creating more lasting memories during your next visit. Warm regards, Martin Cramer General Manager Mandarin Oriental Pudong, Shanghai
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Armi Yuen wrote a review Jul 2021
Chiswick, United Kingdom9 contributions1 helpful vote
I hv spend 3 months in China, mostly in Shanghai. I hv been Ascot, Andaz, Westin, intercontinental and MO, MO made me feel so special, feel like home. Scenery is amazing, room are gorgeous, and people is the key to impress a guest. Housekeeping staff are caring and attentive. Restaurant staff are professional and passionate, especially Sandy made me feel so welcome.
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Date of stay: July 2021Trip type: Traveled on business
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 1 week ago
Dear ArmiYuen, Thank you for sharing your generous comments about Mandarin Oriental Pudong, Shanghai here with us. It is great to know how much you enjoyed our modern and stylish hotel design, spacious guest rooms and warm service. I am very glad to read such positive comments about your stay with us and will be sure to share these with all of our team here in the hotel. We look forward to welcoming you back and to creating more lasting memories during your next visit. Warm regards, Martin Cramer General Manager Mandarin Oriental Pudong, Shanghai
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Jenny-Vic wrote a review Jul 2021
Friedrichshafen, Germany114 contributions90 helpful votes
The hotel is nice and the team was always smiling, helpful and attentive - a special mention to Cecilia, Club Lounge Manager, for taking such a great care of us. Probably due to the peak season, the hotel was quite crowded with big groups, and so sometime was chaotic and the breakfast quite unpleasant due to the queue before getting a table and the poor conditions of the buffet. Luckily, having a club room, we then decided to only have meals in the club lounge, which was still full but much better. We have been trying the SPA and all the treatments were really fantastic - and the huge SPA and pool/gym area is definitely top notch. As we now live in Shanghai, we may not go back as guest hotel but surely we will soon try the Sunday brunch and go back to their Grill restaurant.
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Date of stay: May 2021
Rooms
Cleanliness
Service
Room Tip: Pearl Tower View
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 1 week ago
Dear Valued Guest, Thank you very much for choosing to stay at Mandarin Oriental Pudong, Shanghai. What a pleasure it was to read your review, I appreciate your wonderful feedback on your stay with us. I see that the Club Lounge was a highlight for you, and it is great to learn that you have had an enjoyable experience because of the service delivered by our passionate and professional Club Lounge Team. Your generous comments will surely be shared with the team here. Please do visit us again in the near future, we also look forward to creating more memorable experiences for you during your next stay. Warm regards, Martin Cramer General Manager Mandarin Oriental Pudong, Shanghai
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Alex W wrote a review Jul 2021
China40 contributions2 helpful votes
+1
- Many thanks to the Guest Relations team for arranging a room with great views of the Oriental Pearl Tower and the welcome amenities. - Rooms were contemporary and facilities were well-maintained, and the rooms were great as demonstrated in the attached photos. However, the in-room entertainment package does not offer Bluetooth audio connection, which was a let down. Note that toiletries were changed to bulk-sized bottles. Rooms ending with 01, like the room I stayed at, have the best views. - Service was of normal full-service hotel standards. Nothing memorable or spectacular. The phone operator for Guest Services demonstrated indifferent and rusty services, which is a great let down given the M.O brand. No lounge access for me this time. - Recreation facilities were okay. Again, nothing spectacular given its eight years of age. Facilities were well maintained though, and the use of amenities from Aromatherapy Associates in changing rooms was a great touch. - Breakfast in Zest was a major let down. I’ve enjoyed better breakfasts in non full-service properties with a fraction of the room charges. Eggs Benedict was cold and almost rubber-like. Smoked salmon was not served in the buffet, which was a major shock to me. The servants reluctantly brought out smoked salmon to me upon my request. This, among many other food items such as choices for fresh-squeezed fruit juices, should be the normality in breakfasts in full-service properties, let alone hotels of this caliber and price. I’ve enjoyed similar and even better breakfasts in Marriott and Sheraton properties, not to mention Hyatt properties. My free breakfast experience at a Hyatt Place a few months back was superior to this. The managers at Zest ought to be ashamed given the M.O. brand. A servant almost mistakened my request for smoked salmon as raw salmon sashimis, which was cringey. The Director of Zest, Yang Zhang, has given me his business card given my dissatisfaction, but to this day I can’t understand what I could do with that piece of paper. If you’re ordering from Fans of M.O., you’d better skip breakfast for the dining credits, or book a room with club access instead. I don’t think smoked salmon won’t be provided in the Club. - Overall it’s an okay hotel, just isn’t worth the M.O. title and certainly not memorable. It’s not surprising that many frequent travelers jokingly called it the ‘worst M.O. in the world’. This might be true, but the hotel isn’t that bad. I’d be more than happy if the hotel is named as an ‘JW Marriott’.
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Date of stay: June 2021
Value
Location
Service
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 1 week ago
Dear Valued Guest, Thank you very much for choosing to stay at Mandarin Oriental Pudong, Shanghai. What a pleasure it was to read your review, I appreciate your wonderful feedback on your stay with us. Your generous comments will surely be shared with the team here. Please do visit us again in the near future, we also look forward to creating more memorable experiences for you during your next stay. Warm regards, Martin Cramer General Manager Mandarin Oriental Pudong, Shanghai
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Chloé H wrote a review May 2021
1 contribution
In the evening, after having dinner in the restaurant with my friends, I would like to sit in the bar and have a chat. Since my friend can't drink because he has to drive, a lovely little girl name’s Gia recommended a cup of Qi Cooler, which is non-alcoholic and has a very refreshing taste of watermelon. My friend and I like it pretty much, and the Mandarin Oriental recommended for me is also very good
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Date of stay: April 2021Trip type: Traveled with friends
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded May 18, 2021
Dear Valued Guest, Thank you for choosing Mandarin Oriental Pudong, Shanghai, and for taking the time to share your valuable comment with us. It is with great pleasure to learn that you have had a memorable dining experience with us, highlighting the mocktails of Qi Bar. We are glad to know that our Qi Bar staff has crafted wonderful moments for you and your friend. We look forward to welcoming you back in the near future. Warm regards, Martin Cramer General Manager Mandarin Oriental Pudong, Shanghai
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PRICE RANGE
$223 - $298 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShanghai RegionShanghaiLujiazui / Pudong
NUMBER OF ROOMS
362
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Frequently Asked Questions about Mandarin Oriental Pudong, Shanghai
Which popular attractions are close to Mandarin Oriental Pudong, Shanghai?
Nearby attractions include Shanghai Tower (0.7 miles), Shanghai Jewish Refugees Museum (0.7 miles), and Shanghai World Financial Center (0.6 miles).
What are some of the property amenities at Mandarin Oriental Pudong, Shanghai?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mandarin Oriental Pudong, Shanghai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental Pudong, Shanghai?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Mandarin Oriental Pudong, Shanghai?
Yes, parking is available to guests.
What are some restaurants close to Mandarin Oriental Pudong, Shanghai?
Conveniently located restaurants include Aura Lounge & Jazz Bar (The Ritz-Carlton Shanghai Pudong), Flair Rooftop, and Yi Cafe at Pudong Shangri-La.
Are there opportunities to exercise at Mandarin Oriental Pudong, Shanghai?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Mandarin Oriental Pudong, Shanghai have an airport shuttle?
Yes, Mandarin Oriental Pudong, Shanghai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental Pudong, Shanghai?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental Pudong, Shanghai offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Mandarin Oriental Pudong, Shanghai?
Many travelers enjoy visiting Jing'an Temple (3.9 miles), Shanghai Temple Of the Town God (Chenghung Miao) (1.5 miles), and Shanghai Former Provisional Government Site of the Republic of Korea (2.7 miles).