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Mandarin Oriental Pudong, Shanghai

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111 Pudong Road Pudong, Shanghai 200120 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2311)
360
Panoramas (23)
Dining (433)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 4,896 hotels in Shanghai
Location
Cleanliness
Service
Value
Travelers' Choice
Located on the east bank of the Huangpu River, amidst the dramatic skyline of the Lujiazui financial district, Mandarin Oriental Pudong, Shanghai redefines luxury waterfront living in Shanghai. With an unrivaled location, legendary service and world-class facilities, the 362-room hotel and 210 fully serviced executive apartments are poised to become Shanghai's most desirable address. The hotel features 318 spacious guestrooms and 44 suites and is also home to the largest and most expensive Presidential Suite in Shanghai, spanning 788 square metres with a sky garden terrace and magnificent river views. The 210 luxury furnished apartments - from studio to three bedrooms - are Shanghai's only fully serviced riverside residences, and are designed to offer the ultimate in luxury and comfort. Chef Richard Ekkebus of the two-Michelin starred Amber at The Landmark Mandarin Oriental, Hong Kong, will preside at the hotel's Fifty 8° Grill, and Shanghainese celebrity chef Tony Lu will be at the helm of Chinese restaurant Yong Yi Ting. All-day kitchen Zest, Qi Bar, Riviera Lobby Lounge and The Mandarin Cake Shop complete the essential dining options for business and leisure. The Spa at Mandarin Oriental Pudong, Shanghai offers guests Mandarin Oriental's renowned signature therapies and advanced beauty and holistic wellness treatments within a soothing Zen oasis. Additional recreational facilities at Mandarin Oriental Pudong, Shanghai include a fully equipped Fitness & Wellness Centre with a Kinesis wall and Maya Fit virtual trainers; a 25-metre indoor swimming pool; and a thermal bathing facility. The hotel is also perfectly placed for exclusive meetings and conferences in Shanghai. A selection of multi-functional event spaces includes a Grand Ballroom hosting 500 guests, an Oriental Ballroom for 250 guests, plus eight versatile meeting rooms.
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Full view
Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Wifi
Paid wifi
Hot tub
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast buffet
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Harbor View
Languages Spoken
Chinese
3,001Reviews24Q+A100Room tips
Traveler rating
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Popular mentions
Vincent wrote a review Dec 2
Shanghai, China2 contributions
My wife and I treated ourselves with a stay at Mandarin Shanghai and it was the best choice ever. The staff is so nice, we felt as if we were home, yet a much more elegant and luxurious one! They upgraded us to a higher category of rooms to celebrate our anniversary, and we so beautiful! We are particularly grateful to Jiaming Fu, the DM of the hotel who accepted the reservation and organized our stay. Also, we would like to thank Cloris, Mark and Zoe who made our C/I and C/O. The front office team of Mandarin Shanghai is SUPERB! We will definitely go back someday!! Thank you again to the hotel staff who made it so special. Vincent
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Date of stay: November 2020
Cleanliness
Service
Sleep Quality
Room Tip: The MO staffs know what suits you the best!!
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Riccinni wrote a review Dec 2
Asia504 contributions105 helpful votes
The Mandarin Oriental Pudong is second home to us . The staff takes great care of us and do their best to make sure that our needs our met. I was having issues with my SIM card and the Front Desk Staff including Michelle, the Director, took the time to check and tried to help me with my phone. Arthur contacted the telephone company and even wrote a note in Chinese for me to bring to China Unicom. Michelle, Leo, Arthur, Alice, Kira, and Gloria have been FABULOUS and like family. We appreciate Jessie and Kevin for hiring an awesome Food and Beverage Staff. Vincent from Room Service always deliver exceptional service and knows our favorites. Special mention to Sam, Woods, Aki, Totem, Jason, Christy, Jumbo, Kim, and staff of Zest for making sure I can get my favorites including hot chocolate during the weekends. The Thanksgiving Dinner buffet was SUPERB so truly grateful to them for having a delicious and beautiful spread to remind us of home. In addition to the Front Desk, Michelle also leads the Spa and Fitness Department that we enjoy. The gym and studio are always manned with dedicated staff including Mike, Dancy, Olivia, and so many others. We also love the beautiful pool! Big thanks to the MO Cake Shop of Alvin, Tony, Lisa, Carrie, and the rest of the staff for always being super friendly for quick snacks and delivering amazing service. Peter was super helpful when we ordered turkey and ham to go for Thanksgiving. All the food items we ordered were superb so big thanks to the chef. Thanks to the staff of Fifty 8 Grille for always welcoming and is a sure place to get delicious flank steak served to perfection. Big thanks to Betty and staff from Riviera Lounge for knowing what hubby regularly orders and for the beautiful Christmas decorations. In addition, I'd like to mention Isabella and the Housekeeping and Engineering Team for doing such an amazing job maintaining our room, the Tech Support for making sure our internet is up and running, the valet team for always delivering smiles in opening car doors no matter how hot or cold weather, and the security team making sure that we are all safe and that covid rules and regulations are followed. The Christmas decoration at Mandarin Oriental is a yearly highlight and look forward to the upcoming event this Friday to welcome the Christmas season. And of course, the view of the Huangpu River and Puxi is unbelievable. Thanks you to Clemens for taking great care of us while he was the GM and look forward to welcoming the new GM when he arrives.
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Date of stay: November 2020
Rooms
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 3 days ago
Dear Riccinni, Thank you for staying with us at Mandarin Oriental Pudong, Shanghai and for sharing your experience here. This is the time of year for us to gather together with our family and to create new, warm and lasting memories altogether. It is such a pleasure to know that we have created a home away from home for you in Shanghai. Thank you for your wonderful feedback on our food, room facilities, spa and fitness center, and generous comments about our staff service. I am very proud to learn that our staff’s dedication and professionalism have crafted a heartwarming stay for you. Wishing you a joyful holiday season. Warm regards, Martin Cramer General Manager Mandarin Oriental Pudong, Shanghai
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MilaValdir wrote a review Dec 1
Shanghai Region, China4 contributions2 helpful votes
We had opportunity to live in Mandarin Residence for 6 years, during this time we had the most enjoyable period in China. Not only the installations but the hotel's staff made us feeling as at home, all the time, always friendly and prompt to help with all our needs. I would just say, thanks for everyone there, special for Leo, Michelle, William(IT), Lisa (who has taken care of our house every day), Vitas, Arthur, Alice, Kira and Lily from spa! We are already missing all of you Whoever wants a good place to stay in Shanghai, must try the Mandarin Oriental! You will love it 😍
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Date of stay: December 2020
Rooms
Service
Sleep Quality
Room Tip: River view are amazing.
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 3 days ago
Dear MilaValdir, Thank you very much for staying at Mandarin Oriental Pudong, Shanghai and for your time leaving your valuable feedback here. We are very glad to know that your experience has been full of warm memories during all 6 years of your stay at residence. Thank you for your generous comments about our staff service. I will surely pass your appreciation to my team. We wish you a very Merry Christmas, and many blessings for the coming 2021. Warm regards, Martin Cramer General Manager Mandarin Oriental Pudong, Shanghai
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Elaine wrote a review Nov 2020
3 contributions
Stayed at the club lounge floor with a few friends over the weekend. Got upgraded to a very nice suite with fabulous river views and facilities. Hotel has also made thoughtful birthday arrangements for us including cake, wine and roses. Both services and staff have been great and made our stay very pleasant. Special thanks to Jarvis and Cecilia! Will definitely come back again.
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Date of stay: November 2020Trip type: Traveled with friends
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 1 week ago
Dear Guest, I am truly happy to hear of your fabulous experience at Mandarin Oriental and foremost, thank you very much for your wonderful compliments on our impeccable service. Your positive feedback will certainly motivate our colleagues to provide our guests with an unforgettable experience. Once again thank you so much for your recommendation and we would be honored to welcome you back on your next visit to us in the near future. Warm regards, Hotel Management Team
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LiJB wrote a review Nov 2020
1 contribution
Thanks Cloris for the warm welcome and kind arrangement through my check-in. She is quick response and smart to satisfy my special needs. Really good experience here. Will definitely back to MO SH for next time.
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Date of stay: November 2020Trip type: Traveled on business
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 1 week ago
Dear Guest, Thank you very much for sharing your recent stay experience on TripAdvisor. I am truly happy to hear that you had a very enjoyable stay with us. Thank you for your loyal support towards our hotel and we appreciate your compliments on our high level of service. We greatly value your patronage and look forward to welcoming you back for another fabulous stay with us. Warm regards, Hotel Management Team
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PRICE RANGE
$223 - $298 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShanghai RegionShanghaiLujiazui / Pudong
NUMBER OF ROOMS
362
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Frequently Asked Questions about Mandarin Oriental Pudong, Shanghai
Which popular attractions are close to Mandarin Oriental Pudong, Shanghai?
Nearby attractions include Shanghai Tower (0.7 miles), Shanghai Jewish Refugees Museum (0.7 miles), and Shanghai World Financial Center (0.6 miles).
What are some of the property amenities at Mandarin Oriental Pudong, Shanghai?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mandarin Oriental Pudong, Shanghai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental Pudong, Shanghai?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Mandarin Oriental Pudong, Shanghai?
Yes, parking is available to guests.
What are some restaurants close to Mandarin Oriental Pudong, Shanghai?
Conveniently located restaurants include Aura Lounge & Jazz Bar (The Ritz-Carlton Shanghai Pudong), Flair Rooftop, and Yi Cafe at Pudong Shangri-La.
Are there opportunities to exercise at Mandarin Oriental Pudong, Shanghai?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Mandarin Oriental Pudong, Shanghai have an airport shuttle?
Yes, Mandarin Oriental Pudong, Shanghai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental Pudong, Shanghai?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental Pudong, Shanghai offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Mandarin Oriental Pudong, Shanghai?
Many travelers enjoy visiting Jing'an Temple (3.9 miles), Shanghai Temple Of the Town God (Chenghung Miao) (1.5 miles), and Shanghai Former Provisional Government Site of the Republic of Korea (2.7 miles).