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Mandarin Oriental Pudong, Shanghai

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111 Pudong Road, Shanghai 200120 China
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$224
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$256
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Free cancellation until 06/02/22
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$212
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Traveler (3199)
360
Panoramas (23)
Room & Suite (967)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 5,041 in Shanghai
Location
4.4
Cleanliness
4.9
Service
4.9
Value
4.6
Travelers' Choice
Our conveniently central location is ideal for both business and leisure travellers. As sophisticated as they are spacious, our 362 rooms and suites offer a sublime blend of comfort and contemporary design. With innovative cuisine, cutting-edge cocktails and a stunning design, our bar and restaurants are among the best in Shanghai. Offering space to relax, rejuvenate and work out, our spa and wellness facilities are among the best in Shanghai. With a stylish, contemporary design and convenient riverside location, we offer a peaceful and inspiring venue for meetings, weddings and events.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Wifi
Paid wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Harbor View
Languages Spoken
Chinese
6826Reviews24Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Nicholas wrote a review Apr 2022
Beijing, China2 contributions
I have been staying at the Mandarin Oriental Pudong for a month now. It has been a challenging time for the staffs and management at the hotel during this unusual time of city-wide lockdown. However, all of them have remained very upbeat and professional, and they have been striking to deliver the signature high-standard ‘MO-service’ to guests. Special thanks to manager Elaine. She is very meticulous, cheerful, and caring. Everyone at the hotel likes her, and her presence has made this hotel very special! My lockdown experience could have been a lot worse if I wasn’t stayed at the Mandarin Oriental Pudong, and once again thanks so much for the hospitality!
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Date of stay: April 2022Trip type: Traveled
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 1 week ago
Dear Valued Guest, Thank you for sharing your generous comments about Mandarin Oriental Pudong, Shanghai here with us. It is great to know how much you enjoyed our warm service. I am very glad to read such a positive comment about your stay with us and will be sure to share these with all of our team here in the hotel. We look forward to welcoming you back and to creating more lasting memories during your next visit. Warm regards, Martin Cramer General Manager Mandarin Oriental Pudong, Shanghai
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SchneeflockeLi wrote a review Feb 2022
61 contributions12 helpful votes
This splendid restaurant which is owned by Mandrin-Oriental Hotel has left the best impressions! My first time in MO restaurant and YOU have to go! definitely a marvelous journey in this restaurant as they provide an elegant presentation, charming ambiance, amazing wine which go perfectly with our food, Staff are extremely knowledgeable and make great recommendations! We had a 4-course meal, every dish is tunning, oyster starter in high-quality, fig with ham&cheese just fantastic, fancy lobster soup a lot, they were all exquisite. Ideal for those who want a romantic night out! for their prices it’s 100% WORTH IT !! Thanks to the lovely service team that chef came out served those beautiful dishes and did a very detailed presentation, staffs are all warm and thoughtful, a restaurant manager has come around to check on our experience and is pretty authentically engaged< I spent my birthday dinner with my boyfriend there, we both enjoyed it pretty much and highly recommend this restaurant. Food & Beverage are amazing, service & atmosphere is brilliant. Would like to come back indeed.
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Date of stay: February 2022
Location
Cleanliness
Service
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded Feb 20, 2022
Dear Valued Guest, Thank you for sharing your generous comments about Mandarin Oriental Pudong, Shanghai here with us. What a pleasure it was to read your review, it is great to learn that you have had an enjoyable experience because of the service delivered by our passionate and professional Grill Team. Your generous comments will surely be shared with the team here. We look forward to welcoming you back and to creating more lasting memories during your next visit. Warm regards, Martin Cramer General Manager Mandarin Oriental Pudong, Shanghai
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Charlotte W wrote a review Jan 2022
2 contributions
We stayed at MO over the weekend. Overall great experience. Room was very clean and the view was excellent. The staff were all very helpful and we especially appreciated the attention we received from duty manager Peter who made our stay memorable and special. Will definitely stay here again for our next getaway!
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Date of stay: January 2022Trip type: Traveled
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded Jan 17, 2022
Dear Valued Guest, Thank you for choosing Mandarin Oriental Pudong, Shanghai, and for taking the time to share your valuable comment with us. It is with great pleasure to learn that you have had a memorable stay in Shanghai with our elegantly designed lobby, comfortable guestrooms and its stunning view, refined buffet offerings at Zest, and attentive staff service. As our hotel enjoys a unique location on the shores of Huangpu River, the guests can easily access the Riverside Promenade for a relaxing walk during the day. Once again, thank you for recommending Mandarin Oriental Pudong, Shanghai, and we look forward to welcoming you back in the near future. Warm regards, Martin Cramer General Manager Mandarin Oriental Pudong, Shanghai
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Paul G wrote a review Jan 2022
1 contribution
MO Shanghai is very cosy, professional and refined. Full scale of service and entertainment. MO Club lounge is great! Special thanks to Demi and Cheechi! Also very nice and relaxing spa center and delicious restaurants.
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Date of stay: January 2022Trip type: Traveled
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded Jan 9, 2022
Dear Valued Guest, Thank you for choosing Mandarin Oriental Pudong, Shanghai, and for taking the time to share your valuable comment with us. I appreciate your wonderful feedback on your stay with us. I see that the Club Lounge was a highlight for you, and it is great to learn that you have had an enjoyable experience because of the service delivered by our passionate and professional Club Lounge Team. Your generous comments will surely be shared with the team here. Once again, thank you for recommending Mandarin Oriental Pudong, Shanghai, and we look forward to welcoming you back in the near future. Warm regards, Martin Cramer General Manager Mandarin Oriental Pudong, Shanghai
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nikkinao n wrote a review Dec 2021
1 contribution
It is a very nice experience, the staffs are quite welcoming, I feel at home. They satisfy almost all my requests, special thanks to Kidd who helped me a lot. I will recommend the hotel to others to experience.
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Date of stay: December 2021Trip type: Traveled
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded Dec 22, 2021
Dear nnikko12, Thank you very much for staying at Mandarin Oriental Pudong, Shanghai and for sharing this wonderful review here with us. I appreciate your wonderful feedback on your stay with us. It is great to learn that you have had an enjoyable experience because of the service delivered by our passionate and professional colleague Kidd. Your generous comments will surely be shared with the team here. I sincerely hope we have the pleasure of welcoming you back in the future. Warm regards, Martin Cramer General Manager Mandarin Oriental Pudong, Shanghai
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Sean T wrote a review Dec 2021
1 contribution
Had a very smooth check in process upon arrival. Kidd has been very attentive with great amount of help! Can’t really ask for a better experience! The hotel is well located with spectacular river view. Well decored with nice touch on finishing. Would highly recommend anyone to stay here!
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Date of stay: December 2021Trip type: Traveled
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded Dec 22, 2021
Dear Valued Guest, Thank you for sharing your generous comments about Mandarin Oriental Pudong, Shanghai here with us. It is great to know how much you enjoyed our modern and stylish hotel design, spacious room, and warm service. I am very glad to read such positive comments about your stay with us and will be sure to share these with all of our team here in the hotel. We look forward to welcoming you back and to creating more lasting memories during your next visit. Warm regards, Martin Cramer General Manager
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Olivia Lu wrote a review Nov 2021
1 contribution
Very excellent service here, I really appreciate Evelyn and Rachel, both of them help me to solve a lot of problems. I spend a very good time here, once I come back Shanghai , I still will choose MO Pudong.
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Date of stay: November 2021Trip type: Traveled
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded Nov 22, 2021
Dear jsanc14, Thank you for sharing your generous comments about Mandarin Oriental Pudong, Shanghai here with us. It is great to know how much you enjoyed our warm service. I am very glad to read such positive comments about your stay with us and will be sure to share these with all of our team here in the hotel. We look forward to welcoming you back and to creating more lasting memories during your next visit. Warm regards, Martin Cramer General Manager Mandarin Oriental Pudong, Shanghai
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William wrote a review Oct 2021
Singapore, Singapore101 contributions29 helpful votes
+1
Had an wonderful staycation during the China National holiday with the MO Pudong Shanghai. It was definitely a great and pleasant experience. I booked myself their 8th Anniversary Package that include a night in their Executive Suite with Club benefits and a 60-min Spa inclusive too. Service were pleasant once I entered the hotel. It was quite busy at the front but due to my booking include club , I was immediately being brought to the MO Club to check-in. I was checked-in by a service leader named Kidd, he is a well-mannered and polite as well as an knowledgeable service personnel. He made me felt comfortable and the touch of a luxury hotel should have. I got an corner Executive Suite with 180degree view of Huangpu River, stunning view but felt the suite interior was a little tired. As the package include a 60-min, I finally had a relax and de-stressing time. The Spa was great and mine was done by a male masseuse. I have regretted I should add on and do a little longer. MO Spa have its name well-achieved. Talking about the club benefits, as a luxury hotel, i personally felt the variety of food for evening cocktail should have more choices and add-in a few items of a-la carte like Grand Hyatt HongKong. As for the club breakfast, can do slightly more too. I had enjoyed a good club breakfast at MO Taipei. Overall it was still an wonderful and nice stay. During my check-out, it was also done by Kidd. With his service, he is definitely an asset to the company. Regards William
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Date of stay: October 2021Trip type: Traveled
1 Helpful vote
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded Oct 10, 2021
Dear Valued Guest, Thank you for sharing your generous comments about Mandarin Oriental Pudong, Shanghai here with us. It is great to know how much you enjoyed our comfortable suite and its stunning view, relaxing Spa treatment and warm service. I am very glad to read such positive comments about your stay with us and will be sure to share these with all of our team here in the hotel. We look forward to welcoming you back and to creating more lasting memories during your next visit. Warm regards, Martin Cramer General Manager Mandarin Oriental Pudong, Shanghai
Read more
Yusheng T wrote a review Oct 2021
1 contribution
excellent place for both business or pleasure.quite and nice clean.good food. extremely good service.we are stay in a suite.enjoy free lounge service.while we are there.got very good taken care by two employees-katherine and Cheering. We had a room servic dinner in our suite.Sunny Zhou- the assistant manager did great job to arrange everything..the trip gives us a nun forget able time that will make us to come back again.
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Date of stay: October 2021Trip type: Traveled
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded Oct 10, 2021
Dear Valued Guest, Thank you for choosing Mandarin Oriental Pudong, Shanghai, and for taking the time to share your valuable comment with us. It is with great pleasure to learn that you have had a memorable stay in Shanghai with our comfortable guestroom, refined Club Lounge and In Room Dining services. As our hotel enjoys a unique location on the shores of Huangpu River, the guests can easily access the Riverside Promenade for a relaxing walk during the day. Once again, thank you for recommending Mandarin Oriental Pudong, Shanghai, and we look forward to welcoming you back in the near future. Warm regards, Martin Cramer General Manager Mandarin Oriental Pudong, Shanghai
Read more
flu_cham wrote a review Oct 2021
Cham, Switzerland233 contributions81 helpful votes
I spent the 7 days community health-monitoring period at this wonderful place and loved it so much. Cecilia and her Mandarin Oriental Club team made this stay unforgettable and were so helpful in helping me to organise all the necessary things after getting out of quarantine. The suite was certainly large and from time to time I almost got lost. But the view out of the window, the long walks along Huangpu River in the early morning and the proximity to the Bund are making this hotel truly unique. I just love it!
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Date of stay: September 2021
Value
Service
Sleep Quality
Trip type: Traveled
1 Helpful vote
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded Oct 5, 2021
Dear Valued Guest, Thank you very much for choosing to stay at Mandarin Oriental Pudong, Shanghai. What a pleasure it was to read your review, I appreciate your wonderful feedback on your stay with us. I see that the Club Lounge was a highlight for you, and it is great to learn that you have had an enjoyable experience because of the service delivered by our passionate and professional Club Lounge Team. Your generous comments will surely be shared with the team here. Please do visit us again in the near future, we also look forward to creating more memorable experiences for you during your next stay. Warm regards, Martin Cramer General Manager Mandarin Oriental Pudong, Shanghai
Read more
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PRICE RANGE
$245 - $302 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShanghai RegionShanghaiLujiazui / Pudong
NUMBER OF ROOMS
362
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Frequently Asked Questions about Mandarin Oriental Pudong, Shanghai
Which popular attractions are close to Mandarin Oriental Pudong, Shanghai?
Nearby attractions include Shanghai Tower (0.7 miles), Shanghai Jewish Refugees Museum (0.7 miles), and Shanghai World Financial Center (0.6 miles).
What are some of the property amenities at Mandarin Oriental Pudong, Shanghai?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mandarin Oriental Pudong, Shanghai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental Pudong, Shanghai?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Mandarin Oriental Pudong, Shanghai?
Yes, parking is available to guests.
What are some restaurants close to Mandarin Oriental Pudong, Shanghai?
Conveniently located restaurants include Aura Lounge & Jazz Bar (The Ritz-Carlton Shanghai Pudong), Flair Rooftop, and Jin Xuan Chinese Restaurant.
Are there opportunities to exercise at Mandarin Oriental Pudong, Shanghai?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Mandarin Oriental Pudong, Shanghai have airport transportation?
Yes, Mandarin Oriental Pudong, Shanghai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental Pudong, Shanghai?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental Pudong, Shanghai offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Mandarin Oriental Pudong, Shanghai?
Many travelers enjoy visiting Jing'an Temple (3.9 miles), Shanghai Temple Of the Town God (Chenghung Miao) (1.5 miles), and Shanghai Former Provisional Government Site of the Republic of Korea (2.7 miles).