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Sheraton Shanghai Waigaoqiao Hotel

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Sheraton Shanghai Waigaoqiao Hotel
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116 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Me and my team has been staying in this Sheraton for three weeks for business training. Overall experience was good. And here are comments to both Hotel and Services: To the Hotel: Most of facilities are new since it's only opened for 4 years. The Beds are big and comfortable. Other in-room equipment are modern and convenient as well. The... More 

Helpful?
Thank CK-Zhu
Phoebe W, Public Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear CK-Zhu , Thank you for taking the time to share your experience in Sheraton Shanghai Waigaoqiao Hotel. It is a great pleasure to read that your stay was excellent and that you enjoyed our facilities as well as the quality of service delivered by our staff. We also deeply appreciate that you trust our property for your stays in... More 

1 review
4 of 5 stars Reviewed July 13, 2016 via mobile

My first time to visit and stay at the Sheraton Shanghai Waigaoqiao hotel with my husband. my first impression was hotel reception and main entrance. We like the entrance, lobby and the sitting area; very attractive. Upon arrival Sissi Sun the person who us check-In , was very very friendly, smile and charming . Our room is nice and quite,... More 

Helpful?
Thank Shwe S
Phoebe W, Public Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Shwe S, Thank you for your amazing comments with regard to our room amenitites, hotel facilties and staff service. We truly glad to know that you had a brilliant stay with us recently. I have shared your kind words with the team and they're proud to have made a difference during your stay. We hope to have the honor... More 

Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 25, 2016 via mobile

Contemporary hotel with antique chinese furnitures, very stylish. Comfortable, very modern design that it feels like you're in a newly-built hotel. Near the airport but not walking distance, about 15-20minute bus ride to Shanghai Pudong airport, but I think it's in an industrial zone so this can provide good acommodation for a business trip in the area. We were billeted... More 

Helpful?
Thank Nina C
Phoebe W, Public Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Nina C, Thank you for taking the time to share your experience in Sheraton Shanghai Waigaoqiao Hotel. It is a great pleasure to read that you enjoyed our facilities as well as location. We look forward to welcoming you back if your travels take you to Shanghai again. More 

Bangkok, Thailand
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 6, 2016

me and my boyfriend stayed here during 27th may - 29 May, hotel gave us club level room, it was a desirable stay :) the room we got was at the corner therefore we got the huge space for ourselves warning : taxi to go to the center of the city (Nanjing Road) cost around 100-148 yuan so be prepare.... More 

Helpful?
Thank Thaitalian_couple
Phoebe W, Public Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Thaitalian, Thank you for choosing Sheraton Shanghai Waigaoqiao Hotel and for your wonderful feedback. It is a great pleasure to read that your've had a nice stay with us. We hope to have the honor of welcoming you back soon. Wishing you safe travels and stay well. More 

Lincolnshire, Illinois
Level Contributor
297 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed June 4, 2016

This hotel is located in a Free Trade Zone, in the northeast of the city, quite a distance from most of the attractions. The hotel itself is very nice, with an excellent buffet restaurant. Rooms are very nice with a flat screen TV that actually can be reversed electronically so it's viewed in the bathroom. They have large marble bathrooms.... More 

Helpful?
Thank Steve L
Phoebe W, Public Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Steve L, Thank you for taking the time to share your experience in Sheraton Shanghai Waigaoqiao Hotel. It is a great pleasure to read that you enjoyed our facilities, food as well as the location.We look forward to welcoming you back if your travels take you to Shanghai again. More 

El Cerrito, California
Level Contributor
185 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 stars Reviewed May 30, 2016

We were put up in this hotel when our Air Canada Flight back to Vancouver was canceled due to a mechanical problem. It was a terrible experience, and as a result, we probably have an unfairly poor impression of this hotel. We probably experienced it at its worst when an entire planeload of people descended on it all at once... More 

Helpful?
Thank divegirlelaine
Phoebe W, Public Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear divegirlelaine, Thank you for your sharing and valuable comments. We do sincere apology for did not meet your expectation during your stay, especially as our SPGM member. Look forward welcome you back and have another opportunity to show our service improvement. Please contact us at Gsm.Waigaoqiao@sheraton.com if there is anything we can assist you with in the future. More 

Spokane, Washington
Level Contributor
108 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed May 21, 2016

This is a beautiful hotel with extra large rooms and great views. It is far away from any attractions and things to do. In the free trade zone means there is also nothing open outside of regular business hours. Have to walk about 30 minutes to get to any stores or restaurants. There is a restaurant in the hotel but... More 

Helpful?
Thank conlontravel
Phoebe W, Public Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear conlontravel, Thank you very much for choosing Sheraton Shanghai Waigaoqiao Hotel and for sharing your experience with the broader TripAdvisor community.I am very glad to hear that you enjoy our facilities. Your feedback have been shared with F&B team to improve our service. Should you be back in Shanghai, please contact us at Gsm.Waigaoqiao@sheraton.com We look forward to have... More 

Las Vegas
Level Contributor
93 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 6, 2016 via mobile

Very nice hotel but very far from the Bund. It costs us $60 round trip in cabs. The breakfast is out of this world. We had lunch and their spaghetti carbonate was among the best I had. Perfect hotel but too far away.

Helpful?
Thank Rayhaus547
Phoebe W, Public Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience in Sheraton Shanghai Waigaoqiao Hotel. It is a great pleasure to know that you have enjoyed your stay with us.We look forward to welcoming you back. More 

Wheaton, Illinois
2 reviews
5 of 5 stars Reviewed May 1, 2016

I returned 4/30/16 from 10 days in China, my last two days were spent at this hotel. It is a great place, very clean, comfortable, great staff, English speaking and a very friendly and pleasant Hotel Manager named Janet Si. Great business center too, and very nice American breakfast area where you can find a huge selection of food. We... More 

Helpful?
Thank ldtv
Phoebe W, Public Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience in Sheraton Shanghai Waigaoqiao Hotel. It is a great pleasure to know that you have enjoyed your stay with us.We look forward to welcoming you back. More 

Oregon, USA
Level Contributor
83 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed April 25, 2016

We were on a tour and were very pleased with being able to stay here. Room was fantastic. Large, comfortable, just a lovely room. Only discomfort was the large window between the bathroom and bedroom! Thankfully, there were wooden blinds that when shut gave good privacy. The layout of the room looks like it would be great for people on... More 

Helpful?
Thank Mary_Oregon_10
Phoebe W, Public Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience in Sheraton Shanghai Waigaoqiao Hotel. It is a great pleasure to know that you have enjoyed your stay with us.We look forward to welcoming you back. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Sheraton Shanghai Waigaoqiao Hotel strategically situated in the China (Shanghai) Pilot Free Trade Zone, offers sophisticatedly designed 451 guest rooms and suites with stunning harbor view, as well as a Sheraton Club lounge on top of the hotel building and Sheraton Club rooms with upgraded amenities. The heart of the lobby features the Link at SheratonSM experienced with Microsoft(R)- a social hub where connections seamlessly take place. Additional amenities include full service restaurants and lounge, and fully equipped fitness facilities featuring the brand's revolutionary new health and fitness program, Sheraton Fitness programmed by Core Performance™. With a burst of freshness, color and variety, three food& beverage venues ranging from Chinese, Japanese and international fare provides an irresistible dining extravagant and culinary spread. Over 2600sqm meeting space include a 1000 sqm ballroom which will make us the ideal choice for every occasion from gala dinners and weddings to intimate meetings and international conferences. The hotel is conveniently connected to Lujiazui Financial District, Shanghai Pudong International Airport and major attractions by several express highways and metro lines. The Disneyland Shanghai currently under construction is only 15 minutes away from the hotel. ... more   less 

Additional Information about Sheraton Shanghai Waigaoqiao Hotel

Address: D China (Shanghai) 28 Jilong Road | Pilot Free Trade Zone, Shanghai 200131, China
Location: China > Shanghai Region > Shanghai > Waigaoqiao
Price Range: $89 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Shanghai Waigaoqiao Hotel 4.5*
Number of rooms: 451
Reservation Options:
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Hotel Style:
#50 Spa Hotel in Shanghai
#58 Best Value Hotel in Shanghai
#98 Luxury Hotel in Shanghai
#118 Business Hotel in Shanghai
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