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    Twelve at Hengshan, a Luxury Collection Hotel, Shanghai

    12 Hengshan Road, Xuhui District, Shanghai 200031, China
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    Best prices for your stay
    9/3/2017 9/4/2017
    $252
    $255
    $255
    Traveler (268)
    Room & Suite (77)
    Dining (15)
    Overview
    • Excellent71%
    • Very good17%
    • Average7%
    • Poor3%
    • Terrible2%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Twelve at Hengshan, a Luxury Collection Hotel, Shanghai
    Deals (50)
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
    • Deluxe
      $252
      View Deal
    • Deluxe Room (King Bed)
      $255
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    • Deluxe King Room
      $255
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    All 50 deals for this hotel
    • Deluxe
      $252
      View Deal
    • Deluxe Room
      $254
      View Deal
    • Deluxe Room (King Bed)
      $255
      View Deal
    • Deluxe Room (King Bed)
      $255
      View Deal
    • Deluxe King Room
      $255
      View Deal
    • Deluxe Room (King Bed)
      $255
      View Deal
    • Deluxe Room (King Bed)
      $255
      View Deal
    • Deluxe Room (King Bed) (Free WiFi)
      $255
      View Deal
    • Deluxe Room (King Bed)
      $255
      View Deal
    • Deluxe,Prepaid rate
      $255
      View Deal
    Collapse room deals
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    Showing room deals 1 - of 50
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    Write a Review
    Reviews (452)
    Traveler rating
    Traveler type
    Time of year
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    1 - 5 of 284 reviews

    Reviewed 2 weeks ago

    The Hotel Twelve is a fantastic property. The rooms are excellently appointed, one of the nicest rooms I've ever stayed at. The rooms are large (I stayed in Room 221). They have large bathroom with separate stalls for the toilet and a large rain shower....More

    Thank H_Train17
    Response from Marcom_12HSLC, Hotel Marketing Communications Department at Twelve at Hengshan, a Luxury Collection Hotel, ShanghaiResponded 1 week ago

    Dear H_Train17, Thank you very much for taking time to leave your comments about Twelve at Hengshan, The Luxury Collection Hotel, Shanghai. It is glad to hear that you were satisfied with our hotel location, facilities and had a pleasant stay here. Our hotel is...More

    Reviewed 2 weeks ago via mobile

    I stayed here last few days to attend a meeting. The hotel looks sparse and facilities similarly sparse. The rooms were very well appointed with a huge ensuite bathroom with sensor WC, branded toiletries and a free standing bathtub to boot. We were given free...More

    Thank mikeylim
    Response from Marcom_12HSLC, Marketing Communications Department at Twelve at Hengshan, a Luxury Collection Hotel, ShanghaiResponded 1 week ago

    Dear mikeylim, Thank you for your recent review on TripAdvisor. We have seen your comment about your unpleasant sense in our hotel. Please do accept our sincere apologies for your experience. If it is convenient, may you leave your contact information for us to have...More

    Reviewed 3 weeks ago

    Amazing hotel with convenience location! Subway is connected with the hotel. Unlimited minibar and i love the design! It's a great choice for my trip this time! You can go anywhere with the subway and the service really good, they are so nice to answer...More

    Thank yuki95052000
    Response from Marcom_12HSLC, Hotel Marketing Communications Department at Twelve at Hengshan, a Luxury Collection Hotel, ShanghaiResponded 3 weeks ago

    Dear yuki95052000, Thank you very much for taking time to leave your comments about Twelve at Hengshan, The Luxury Collection Hotel, Shanghai. It is glad to hear that you were satisfied with our hotel service and had a pleasant stay here. Our hotel is located...More

    Reviewed 3 weeks ago

    I was on trip with my bestie and we are so surprised with the decor and atmosphere! Staffs are very helpful through the check-in. The room is really well designed, clean and elegant, and the most amazing thing about the room is the automatic services!...More

    Thank aprilw763
    Response from Marcom_12HSLC, Hotel Marketing Communications Department at Twelve at Hengshan, a Luxury Collection Hotel, ShanghaiResponded 3 weeks ago

    Dear Aprilw763, Thank you very much for taking time to leave your comments about Twelve at Hengshan, The Luxury Collection Hotel, Shanghai. It is glad to hear that you were satisfied with our hotel service, facilities and had a delighted stay here. Our hotel is...More

    Reviewed 3 weeks ago via mobile

    This property is worse than any Chinese-branded hotel. I would say most Chinese hotels are doing a better job. - you book a suite and when you open the window blinds you are facing a Chinese workers dormitory - the windows are not sound-/mosquito proof...More

    Thank Philipp K
    Response from Marcom_12HSLC, Hotel Marketing Communications Department at Twelve at Hengshan, a Luxury Collection Hotel, ShanghaiResponded 3 weeks ago

    Dear Philipp K, Thank you very much for choosing Twelve at Hengshan, The Luxury Collection Hotel, Shanghai, and reflecting your detailed feedback. We are very sorry to learn that we didn't live up to your expectations and your overall left us with a negative impression....More

    Regal International East Asia Hotel
    392 reviews
    #91 of 5,105 hotels in Shanghai
     
    Anting Villa Hotel
    145 reviews
    #151 of 5,105 hotels in Shanghai
     
    Gaotique House Shanghai
    14 reviews
    #1,596 of 5,105 hotels in Shanghai
     
    Gao'an Hotel
    7 reviews
    #1,972 of 5,105 hotels in Shanghai
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Spa
    • Pool
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Room Service
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Airport Transportation
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Spa
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $188 - $321 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #34 Spa Hotel in Shanghai
    • #35 Family Hotel in Shanghai
    • #38 Business Hotel in Shanghai
    • #55 Luxury Hotel in Shanghai
    • #55 Romantic Hotel in Shanghai
    • #175 Best Value Hotel in Shanghai
    • Room types
    • Family Rooms ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 171
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Cheap Tickets, Hotels.com, Agoda, Ctrip TA, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your Twelve at Hengshan, a Luxury Collection Hotel, Shanghai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shanghai Region >
    • Shanghai >
    • Former French Concession / Hengshan Road
    Add Photo Photos
    Traveler (268)
    Room & Suite (77)
    Dining (15)
    Pool & Beach (5)
    Hotel & Grounds (191)
    Bathroom (29)
    Business Center & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
    Former French Concession
    While there are technical borders to the area formerly
    governed by the French in Shanghai, the "French
    Concession" of today is an amorphous neighborhood that
    is a favorite of the city's foreign residents. While
    it is mostly within the Xuhui district, residents will
    sometimes include parts of Jing'an and Luwan in their
    mental maps of the Former French Concession. The area
    seems frozen in time, characterized by quiet,
    ...More
    Sponsored by:
    Anting Villa Hotel
    145 reviews
    .18 miles away
     
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    392 reviews
    .29 miles away
     
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    7 reviews
    .05 miles away
     
    Gaotique House Shanghai
    14 reviews
    .05 miles away
     
    Nearby Restaurants
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    .12 miles away
    La Bodeguita del Medio
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    .06 miles away
    Shari Modern Japanese cuisine
    34 reviews
    .14 miles away
    Tops & Terrace
    12 reviews
    .04 miles away
    Nearby Attractions
    Shanghai Former Residence of Soong Ching Ling (Song Qingling Guju)
    75 reviews
    .43 miles away
    Xujiahui Business Circle
    31 reviews
    .56 miles away
    Shanghai Library (Shanghai Tushuguan)
    32 reviews
    .28 miles away
    International Cathedral
    5 reviews
    .13 miles away
    Ask a question
    Questions & Answers
    macjon
    January 15, 2017|
    AnswerShow all 2 answers
    Response from William S | Reviewed this property |
    Our particular rate did not include breakfast during that stay though it was an option. I did have breakfast included in all my other SPG stays in China. I would check your reservation or with your booking agent.
    0
    Votes
    weecolt
    November 17, 2016|
    AnswerShow all 2 answers
    Response from GDHotROAD | Reviewed this property |
    I am a traveler not the hotel but they have roll a ways and spacious rooms
    0
    Votes
    Room Tips
    "get the views with the garden not the streets."
    Read review
    "Do not choose this hotel"
    Read review
    "Ask for room with view of Courtyard"
    Read review
    "Rooms with view on courtyard"
    Read review
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