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InterContinental Shanghai Ruijin

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#35 of 4,457 Hotels in Shanghai
Certificate of Excellence
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InterContinental Shanghai Ruijin
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458 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Wellington, New Zealand
Level Contributor
109 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to stay at this hotel as we thought we would like to stay in the French Concession for a change as we usually stay around Nangjing road.We we're really surprised at it being set in such a lovely quiet park.The service on arrival was friendly and and inviting .The room we were given was a club room with... More 

Helpful?
Thank susiepnewzealand
INTERCONTINENTALSH, Managing Director at InterContinental Shanghai Ruijin, responded to this review

Dear susiepnewzealand, Thank you for taking the time to share you recent experiences with us and I am very pleased to read you had a memorable stay. We look forward to welcoming you, your family and business colleagues back in the near future and please do not hesitate to contact me should you need any assistance. Be well and best... More 

Minneapolis, Minnesota
Level Contributor
105 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

First stay at this hotel. Comfortable , quite, well appointed , nice bed, a very nice workout facility , and 2 wonderful restaurants. One is a comprehensive buffet , the other an authentic Chinese restaurant. Both were very good.

Helpful?
Thank CuriousTraveler5050
INTERCONTINENTALSH, Managing Director at InterContinental Shanghai Ruijin, responded to this review

Dear CuriousTraveler5050, Thank you for taking the time to share you recent experiences with us and I am very pleased to read you had a memorable stay. Thank you for your compliments of our facilities and restaurants. We look forward to welcoming you back in the near future and please do not hesitate to contact me should you need any... More 

London, United Kingdom
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at this hotel with colleagues in August 2016. It is a brilliant, peaceful and well appointed Intercontinental with first-class rooms. I also hosted an event at the hotel and that went incredibly well. We were welcomed on the evening by the hotels Managing Director who was incredibly nice. The rooms have a twice daily service. Fruit was delivered... More 

Helpful?
Thank 1_Flight_At_A_Time
INTERCONTINENTALSH, Managing Director at InterContinental Shanghai Ruijin, responded to this review

Dear 1_Flight_At_A_Time, Thank you for taking the time to share you recent experiences with us and I am very pleased to read you had a memorable stay. Thank you for your compliments of our facilities and services. We strive to provide professional, personal and memorable experiences for our guests and it is pleasing to read our team delivered. We look... More 

Vancouver, Canada
Level Contributor
100 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 23, 2016

The hotel itself looks beautiful. Shanghai is usually very crowded and noisy, but surprisingly, this hotel is very quiet. The rooms are very good too, and so is the service. The only bad thing is that the food in the executive lounge was terrible. They didn't even change the food for three days.

Helpful?
Thank vedwardh16
INTERCONTINENTALSH, Managing Director at InterContinental Shanghai Ruijin, responded to this review

Dear Valued Guest, Greetings from InterContinental Shanghai Ruijin! Firstly and most importantly please let me apologize for the shortcomings you have outlined. I have taken special note of your comments on the lounge experience. Our Executive Chef and Director of Food & Beverage are working closely to address this immediately. Let me apologize again that we did not meet you... More 

Chengdu, China
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 23, 2016 via mobile

While I was traveling around china for a month with my family I decided to stay a night in Intercontinental Ruijin to just rest and relax. I booked a basic room through ihg.com and the hotel kindly upgraded us to a garden view room in the club wing with club intercontinental access because it was a very special occasion. The... More 

Helpful?
Thank damemike
INTERCONTINENTALSH, Managing Director at InterContinental Shanghai Ruijin, responded to this review

Dear Valued Guest, Thank you for taking the time to share you recent experiences with us and I am very pleased to read you had a memorable stay. Thank you for your compliments of our services. We strive to provide professional, personal and memorable experiences for our guests and it is pleasing to read our team delivered. We look forward... More 

Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 17, 2016

Shanghai is busy and noisy! this is the finest place just keep and calm your self away from noisy busy streets. I really enjoyed this property, I would recommend this property for families, couples who is looking for peaceful environment in Shanghai. The location is not so ideal but the services and rooms are nicely design and decorated.

Helpful?
Thank Ahmed S
INTERCONTINENTALSH, Managing Director at InterContinental Shanghai Ruijin, responded to this review

Dear Ahmed S, Thank you for choosing InterContinental Shanghai Ruijin and we were very pleased you enjoyed the escape from the hustle and bustle of Shanghai. Thank you for your compliments of our rooms and service. InterContinental Shanghai Ruijin’s expansive gardens offer a relaxing resort ambience and an escape from busy downtown Shanghai. I am pleased you enjoyed it! Thank... More 

London, United Kingdom
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 14, 2016 via mobile

Location: The entrance is hard to find. The taxi didn't know where to go so we had to walk quite a bit. Walking towards the main entrance, you will find that the property looks very European but it's becoming quite Chinese and not in a good way. This reflects in the decor as well. I was really looking forward to... More 

Helpful?
Thank HK_Traveller05
INTERCONTINENTALSH, Managing Director at InterContinental Shanghai Ruijin, responded to this review

Dear HK_Traveller05, Greetings from InterContinental Shanghai Ruijin! Firstly and most importantly please accept our sincere apologies for the shortcomings in the experiences you have outlined. Your comments about the service and engagement from the team have been well noted and we will be using this to help our managers focus on the training needs. We are also continuing to work... More 

Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 22, 2016 via mobile

I love this hotel very much, spaciest and green. It is just 10mins walk to the iapm for business and luxury shopping, another 10mins to go to 田子方for local food, special restaurant and local shop. In general, the service of the hotel is ok good. But not everyone can deliver the same standard. it depends if you are lucky enough... More 

Helpful?
Thank Ho Yui L
INTERCONTINENTALSH, Managing Director at InterContinental Shanghai Ruijin, responded to this review

Dear Ho Yui L, Thank you for taking the time to share you recent experiences with us and I am very pleased to read you had a memorable stay. I was pleased to note you found our hotel a secluded oasis away from the hustle and bustle of Shanghai. InterContinental Shanghai Ruijin’s expansive gardens offer a relaxing resort ambience and... More 

New York City, New York
Level Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed July 20, 2016

This hotel continues the tradition of Intercontinental and other mid-level US brands having much more uspcale properties in Asia than at home. The decor and furnishings are of higher quality, the breakfast buffet is exceptional, but what really sets this hotel apart is the tranquil setting in an old mansion with a huge garden. It is really pleasant to come... More 

Helpful?
Thank Chimata-no-kami
INTERCONTINENTALSH, Managing Director at InterContinental Shanghai Ruijin, responded to this review

Dear Chimata-no-kami, Thank you for taking the time to share you recent experiences with us and I am very pleased to read you had a memorable stay. I was pleased to note you found our hotel a secluded oasis away from the hustle and bustle of Shanghai. InterContinental Shanghai Ruijin’s expansive gardens offer a relaxing resort ambience and give guests... More 

Level Contributor
79 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed July 20, 2016

This place is an absolute delight. It's like being somewhere far from the city, but with the beauty of the French Concession at your doorstep. The gardens are huge, the buildings not too high rise a`nd it feels like a hotel in the country despite being in the middle of one of the busiest cities on the planet. The rooms... More 

Helpful?
Thank Sebmack
INTERCONTINENTALSH, Managing Director at InterContinental Shanghai Ruijin, responded to this review

Dear Sebmack, Thank you for taking the time to share you recent experiences with us and I am very pleased to read you had a memorable stay. Thank you for your compliments of our services. We strive to provide professional, personal and memorable experiences for our guests and it is pleasing to read our team delivered. I was pleased to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Former French Concession

Neighborhood Profile
Former French Concession
While there are technical borders to the area formerly governed by the French in Shanghai, the "French Concession" of today is an amorphous neighborhood that is a favorite of the city's foreign residents. While it is mostly within the Xuhui district, residents will sometimes include parts of Jing'an and Luwan in their mental maps of the Former French Concession. The area seems frozen in time, characterized by quiet, tree-lined avenues, French-style villas, interesting boutiques, lively bars and quaint cafes that are not typical of China. All of these mix and mingle with local life as Chinese markets and lanehouse communities are peppered throughout. Denizens of the Former French Concession can spectate a mahjong game on the street or get their bike checked at a tiny bike repair store on the way to their refurbished apartment tucked away among Chinese family homes.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
InterContinental Hotels & Resorts unveils its first China heritage hotel – the InterContinental Shanghai Ruijin – located across a 100-acre historic garden estate in the heart of Shanghai. Guests from around the world can now experience an important part of Shanghai’s glamorous early 20th-century heritage in an exclusive garden setting, while enjoying InterContinental’s world-class ‘In the Know’ service and luxury amenities. ... more   less 

Additional Information about InterContinental Shanghai Ruijin

Address: No.118 Ruijin Er Lu, Huangpu District, Shanghai 200020, China
Location: China > Shanghai Region > Shanghai > Former French Concession , Hengshan Road
Price Range: $216 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Shanghai Ruijin 5*
Number of rooms: 238
Reservation Options:
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Also Known As:
Ruijin Hotel Shanghai
Hotel Style:
#26 Spa Hotel in Shanghai
#32 Business Hotel in Shanghai
#32 Romantic Hotel in Shanghai
#35 Luxury Hotel in Shanghai
#166 Best Value Hotel in Shanghai
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