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Shanghai Marriott Hotel Hongqiao

#69 of 4,320 Hotels in Shanghai
Certificate of Excellence
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Shanghai Marriott Hotel Hongqiao
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428 Reviews from our TripAdvisor Community

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Showing 223: English reviews
Melbourne, Australia
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Was visiting the new exhibition centre, Shane it was an hour away at peak traffic ! Very basic room , needs an update for sure. Shower especially - it was basically a trickle . Ammenities were not restocked . Breakfast was good selection shame that the omelette chef couldn't cook - three times I had a half cooked tasteless excuse... More 

Helpful?
Thank Janelle P
Raymondxu001, Director of ROoms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Janelle P, Thank you for taking your time to post this constructive review on Tripadvsor in regards to your recent stay at our hotel. We appreciate your feedback and valued it as an opportunity for us to improve. Everything we do is aimed at providing you with an excellent hotel experience. I am very sorry our current appearance was... More 

Brownsburg, Indiana
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My three kids and I went with my husband on a business trip to Shanghai and stayed at this hotel. Because we are a family of 5 we had to book two rooms and were expecting to be split up since the rooms weren't adjoining. I had read that this hotel caters to business travelers so I wasn't sure how... More 

Helpful?
Thank Stacy P
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Stacy P, Thank you for taking the time to write such a wonderful review on TripAdvisor. We were very pleased that your stay was a successful one and that we especially impressed you with our Hotel service team. Our service team works very hard to make all kinds of guests "travel brilliantly." Thank you for staying and we look... More 

Toronto, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

Staying at this hotel was superb from the moment I was greeted at the door and guided to the reserved room to checkout. When things are smooth and effortless at a hotel , it is experience at its best. Great quality, courtesy, and care, with great team, every single one at guest relations, registration,housekeeping, restaurants, concierge, lobby, and others. I... More 

Helpful?
Thank Marco1476
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Marco1476, Thank you for posting a review and for selecting our hotel on your recent trip to Shanghai. We are delighted to note that your stay was an overall success and that you rated us with full marks. Your great coments to the hotels service team will defenitely a great motivation for them. Especially for Pan, Xue & Peter.... More 

Level Contributor
757 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 285 helpful votes
3 of 5 stars Reviewed 2 weeks ago

An April review states that the ATM machines have been removed. We found an ATM for bank cards as well as one to exchange American dollars for RMBs near reception in the lobby. Unless you get there just as a large tour group is arriving, the process is quick and simple. Our rooms and amenities were quite ordinary. I would... More 

Helpful?
Thank illinois travelere
Raymondxu001, Direcor of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear illinois travelere Greetings from Shanghai Marriott Hotel Hongqiao! Thank you for taking time to post a review of our hotel based on your visit & your recommend with hotel location. Your perspectives on some hardware-related issues have been shared among related department heads who very much appreciate your reflections. As you suggested, we look forward to presenting an enhanced... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Our stay in Marriott Hongqiao has been a wonderful experience. We lived on the executive floor for one and half month and the people there have made it feel so much at home. Our special gratitude to Tom and Simon and their team in showing great hospitality and friendships. We are greatly touched by their exceptional service and attention to... More 

Review collected in partnership with 单个酒店

Helpful?
Thank NTYuen
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear NTYuen Thank you very much for sharing such a great review with us on TripAdvisor. We are delighted to read that you have enjoyed your stay with us, especially your staff service. Our team members will be delighted to hear of your kind comments, as they strive to make every guest experience an unforgettable one. Especially the club lounge... More 

Singapore, Singapore
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

in general, staff possess moderately good English, but there are some black sheep who are not consistent and persistent in speaking English to Asian customers. Maybe better staff training is needed so that all staff (including all the managers who are westerners themselves) are professional enough to serve not only westerners, but also Asians who are not (China born) Chinese.... More 

Helpful?
Thank gaatzaat
Raymondxu001, Direcor of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Wongliwah Greetings from Shanghai Marriott Hotel Hongqiao. Thank you for coming to stay with as well as for sharing your feedback to give us an opportunity to follow. I would like to express my most sincere regret for these disappointing experiences you met and I can assure you that our team will learn from these. I would like to... More 

Milan, Italy
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I found a comfortable environment with great care from all the people service and kindness. The rooms are large, clean and tidy. Also the self service restaurant is rich and very good. There is also e very good Japanese restaurant on the first floor with a big variety of Japanese cousine. The executive lounge is very quiet and comfortable too.

Helpful?
Thank Carlo C
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Carol C Thank you for taking your time to share your experience on TripAdvisor with regard to your recent stay at Shanghai Marriott Hotel Hongqiao. We are happy to hear that you enjoyed the good service and food, as well the rooms at the hotel. Also club lounge staff will be proud to get your comments. Your generous words... More 

Jurong, Singapore
Level Contributor
5 reviews
5 of 5 stars Reviewed 5 weeks ago

Was only on short trip to Shanghai and choose this for have some nice stay, Mariott is good in quality and service and indeed was. Nice personal, English speaking so easy to get help with some question I had.

Helpful?
Thank Sten E
Raymondxu001, Direcor of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Sten E Thank you for choosing Shanghai Marriott Hotel Hongqiao and taking time to write this review. It’s our honor to meet your expectations during your last stay. We will share your compliments with our team members and encourage them to continuously provide excellent guest experience & make guests travel brilliantly. Glad to know you will come back, we... More 

Montreal, Canada
Level Contributor
184 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 512 helpful votes
2 of 5 stars Reviewed June 19, 2016

This hotel has one of the best staff in China, but we don't choose a 5-star hotel just to meet fantastic staff. When we choose a five star hotel, we expect a 5 star whole experience and this is where they terribly fall short. Rooms are small and tired, some infrastructure and plumbing are failing, most rooms don’t have a... More 

Helpful?
2 Thank nomad6022
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Nomad6022 Thank you very much for taking the time to share your detailed feedback about your stay with Shanghai Marriott hotel Hongqiao. As you can imagine, I was concerned by your comments about hotel decor & facilities. I have shared your notes with hotel management team to ensure improvement is made. Your comments mean a lot to us. We... More 

1 review
5 of 5 stars Reviewed June 17, 2016 via mobile

This hotel is absolutely perfect for your upcoming business trip! It has nice rooms, continental breakfast, good facilities, a warmly recommended executive lounge, great wifi and last but not least wonderful staff. Stayed at this hotel for 4 nights and will definitely come back. Perfect and comfortable stay, highly recommended in every way. Ps. Big plus for the two giraffes... More 

Review collected in partnership with 单个酒店

Helpful?
Thank magdalenar874
Raymondxu001, Directof of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Magdalenar87 Thank you for your kind words about your experience and are happy to know you enjoyed your time here. I will be sure to share your feedback with the team. Hotel Goal is to make all guest travell brilliantly. It is of course immensely gratifying to know when we have succeeded in meeting your expectations. Thank you again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Gubei / Hongqiao / Minhang

Neighborhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in a high-end residential west area of Shanghai, the Shanghai Marriott Hotel Hongqiao is only 5 minutes’ walk from the nearest #10 Metro Longxi Road station, 15 minutes’ drive from Hongqiao International Airport & Railway Station. Since the hotel is close to both Hongqiao Economic and Technological Development Zone and Linkong Economic Zones, guests enjoy easy access to the people square, the Bund, Pudong area via adjacent Yan’ an Expressway and to Jiangsu Province by superhighway.This five-star hotels offers spectacular terraces garden views with 313 rooms and suites. All rooms are well furnished with international standards of comfort and technology systems with 32-inch LCD TV, high speed Internet access and a full array of first class amenities. Furthermore, the hotel has outstanding meeting facilities that incorporate great flexibility and proximity. With 1,900 square meters of function space, it will be well organized by experienced team with state-of-the-art technology for every efficient meeting ... more   less 

Additional Information about Shanghai Marriott Hotel Hongqiao

Address: 2270 Hongqiao Road, Shanghai 200051, China
Location: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang
Price Range: $159 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shanghai Marriott Hotel Hongqiao 4.5*
Number of rooms: 313
Reservation Options:
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Also Known As:
Marriott Shanghai
Shanghai Marriott
Hotel Style:
#67 Luxury Hotel in Shanghai
#75 Business Hotel in Shanghai
#169 Best Value Hotel in Shanghai
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