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Mercure Shanghai Royalton

262 reviews
#179 of 5,205 Hotels in Shanghai
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Traveler (125)
Room & Suite (63)
Dining (8)
Overview
  • Excellent20%
  • Very good49%
  • Average21%
  • Poor5%
  • Terrible5%
Travelers talk about
“zhongshan park”(7 reviews)
“nice hotel”(11 reviews)
“metro station”(7 reviews)
Free Wifi
Breakfast Buffet
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (262)Write a Review
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All reviewszhongshan parknice hotelmetro stationcheck in processdecent locationbeds were comfortableshort stayrooms are greatdumplingspudong airporthigher floorfree breakfasthotel is locatedcomfortable staygymnasiumsupermarketchangping
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1 - 5 of 104 reviews
Reviewed yesterday

Nice hotel with walking distance to Metro. Ask the reception for short cut walk way to Metro. If not, will be quite a long distance to walk to Metro. Room is spacious and clean. The reception is very friendly and provide us with welcome drink...More

Review collected in partnership with Accorhotels.com
Thank Din34eng
Response from AmandaLiu1, 总经理 at Mercure Shanghai RoyaltonResponded yesterday

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Shanghai Royalton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

Reviewed 3 weeks ago

Rooms were stinking, poorly maintained, entry and exit gates are hidden from main road and taxi people find it difficult to locate this property. I doubt whether it is really a Mercure group of Hotels. While checking in , hotel staff suggest us to allow...More

Thank nrn218
Response from Wang Y, 总经理 at Mercure Shanghai RoyaltonResponded 3 weeks ago

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Shanghai Royalton. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a...More

Reviewed December 1, 2017

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Review collected in partnership with Accorhotels.com
Thank André L
Response from Wang Y, 总经理 at Mercure Shanghai RoyaltonResponded December 3, 2017

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Reviewed November 29, 2017

The first room we were given absolutely stunk of smoke even though the room window had obviously been left open by housekeeping that day, we complained and were moved to another room, the room in itself was clean but the carpet was disgustingly dirty so...More

Thank iansue86
Response from Wang Y, 总经理 at Mercure Shanghai RoyaltonResponded November 29, 2017

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure Shanghai Royalton. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. Customer feedback has always been an integral part...More

Reviewed November 19, 2017

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Review collected in partnership with Mercure Hotels
Thank vince931
Response from Wang Y, 总经理 at Mercure Shanghai RoyaltonResponded November 20, 2017

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12345621
About
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Banquet Room
Multilingual Staff
Self-Serve Laundry
Babysitting
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Details
Price range
$51 - $229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Best Value Hotel in Shanghai
#79 Spa Hotel in Shanghai
#156 Luxury Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms
Details
Price range
$51 - $229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Best Value Hotel in Shanghai
#79 Spa Hotel in Shanghai
#156 Luxury Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms
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Traveler (125)
Room & Suite (63)
Dining (8)
Hotel & Grounds (85)
Bathroom (10)
Business Center & Event Rooms (1)
Nearby
Zhongshan Park
The residential and commercial areas around the
beautiful grounds of Zhongshan Park have never been
considered particularly fashionable by a majority of
Shanghai’s foreign residents, but plenty of expats do
choose to live here. The park itself is a huge draw,
providing a pocket of serenity in the middle of the
metropolis. The area has its share of trendy shops
with wares that can’t be found elsewhere, delicious
...More
Questions & Answers
Ask a question
Maneesh C
November 21, 2017|
AnswerShow all 2 answers
Response from Bambang S | Reviewed this property |
Don't worry about this when you are in China. There are many smokers in the country. Even in a non smoking room, they are still smoking. Hope that helps...
0
Votes
Charlotte F
January 16, 2017|
Answer
Response from Bambang S | Reviewed this property |
Hi Charlotte, Cheapest transport : Take underground/metro line (Line 2) from Pudong Airport (PVG) and get off at Zhongsan Park Station (22 stops). The journey may take approx. 70 minutes and it will cost less than 10 RMB... More
1
Vote
Room Tips
"Book with a mind set of staying in a Chinese hotel 'not an international chain of hotels'"
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"high floors better"
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"Take the high floor, it has better view."
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"Higher up allows virtually no street noise"
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