No.33 Fucheng Road, Pudongxin District, Shanghai 200120 China
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What is Travelers’ Choice?
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 09/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#13 of 5,042 hotels in Shanghai
Location
4.5
Cleanliness
4.6
Service
4.5
Value
4.1
Travelers' Choice
As Shanghai's preeminent hotel, Pudong Shangri-La, East Shanghai offers business and leisure travellers the perfect combination of comfort, service and convenience. Located on the Huangpu River in Shanghai's vibrant Lujiazui financial district, directly opposite the historic Bund, the hotel enjoys easy access to the city's most famous sites. Hongqiao Airport can be reached in just 35 minutes and Pudong Airport in 45 minutes.The hotel comprises a luxurious collection of well-appointed guestrooms and suites in two distinctive wings: the 577-room classic River Wing and the 375-room contemporary and exclusive Grand Tower. All rooms feature panoramic views of the Bund, the Huangpu River or Pudong's spectacular skyline.The prestigious Grand Tower provides some of Shanghai's most luxurious and spacious accommodation. It is also home to the Horizon Club, which offers guests the highest level of personalised service and attention.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Wifi
Hot tub
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Rooftop bar
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Bottled water
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Family
Languages Spoken
Chinese
Location
Full view
100Great for walkers
Grade: 100 out of 100
166Restaurantswithin 0.3 miles
14Attractionswithin 0.3 miles
Contact
No.33 Fucheng Road, Pudongxin District, Shanghai 200120 China
Name/address in local language
Getting there
LujiazuiShanghai Metro4 min
East Nanjing RoadShanghai Metro18 min
Rental CarsSee all Shanghai rental cars
9970Reviews12Q+A100Room tips
Reviews
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Most Recent
My stay at the Shangri-La hotel was perfect. There were some issues with the reservation, which led me to believe that I was given a different type of room when I checked in. Mr. Ma, the lobby manager, solved my problem in a very timely and thoughtful manner. My whole family has left with a wonderful memory. Thank you very much!
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Date of stay: January 2022
Rooms
Service
Sleep Quality
Room Tip: The Pujiang Tower got a better view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
friendly service and place very busy but great location for centre of town. Food is very nice and plenty of choice. Hi cafe is excellent value. Shame about the Santa who could only offer lollipops to the kids from a red sock. Not very convincing Cocktail bar in the evening worth a visit just for the view
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Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great staff service and fantastic river view. It is quite convenient to get to multiple landmarks in Shanghai from this hotel. Also, the breakfast and dinner buffets are excellent. There was a wide range of food to select and majority of them have nice taste.
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Date of stay: January 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
although I had some unhappy experiences with Lobby front line staff and misunderstanding with the guest service manager , I still like to take this opportunity to address the recover service made jimmy was very recovering , when I got rejected he immediately offered help went in and out twice to assist me with takeouts . And I also like to thanks the duty manager on afternoon shift as well he was very patient we talk a lot that day really appreciate it for the service , the very next day I was lock outside my room as the door lock went down , but the morning shift duty manager went up very quickly I could even hear his running step out of the lift . So in anyway it made me feel like I’m Shangri-La again , thanks for the effort .
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Date of stay: December 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
thanks for the support from Penny and Ciel from lounge，i booked room for birthday, they arrange the upgrade before i arrived and arrange the gifts in my room, i do have a wonderful holiday in the hotel and appericatied for everything your service people did for me.
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Date of stay: December 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Excellent service, especially from horizontal club staffs. They really made me feel like joke during my stay. I strongly recommend visitors to stay this hotel with Huang Pu river view room. Thank you.
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Date of stay: November 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Mediocre. Long check in and breakfast queue. Front-end staff that do not speak English. They place a cheap IKEA tent in the room and called it a Family Staycation room. The pool is small and mediocre. Most probably the poor service is due to high traffic during the Oct holiday. However, they shold have anticipated that. For a place like Shangri-la, i really expect a unique experience. But sadly, this was not it.
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Date of stay: October 2021
Location
Service
Sleep Quality
Room Tip: Come during a time that's less busy and the hotel and staff might do you justice for the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
In Shangri-la Pudong, I enjoyed the best Happy Hour ever. Thank Peggie, Penny and Ciel who introduced the wonderful menu and prepared everything wonderfully for me. Thanks a lot! Looking forward to the next stay over in Shangri-la. Wish everyone luck and happiness. I would like to rate the full FIVE STAR for my stay.
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Date of stay: September 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I was originally scheduled to stay on the 26th floor of Pudong Shangri La this time. Because I wanted to stay before two o'clock for a conference call, the front desk arranged for me to stay in room 906. I am very grateful for this, but there were cracks in the toilet and peeling tiles on the washbasin in my room. In addition, after a day's work, I returned to the hotel and found that the cleaning was not good, The hair on the ground has not been cleaned. This is the first time I have such experience at Pudong Shangri La Hotel. As a five-star hotel, guest room cleaning should be a basic requirement. Hope this could be improved in the future.
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Date of stay: September 2021Trip type: Traveled on business
Location
Service
Sleep Quality
Room Tip: non smoking, and clean room is basic requirement
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Great hospitality from Mr Kenny Ooi and his team. We had a wonderful stay celebrating our Mid-Autumn Festival there and also attended the Malaysia Independence Day (Hari Merdeka ) Gala Dinner. Breakfast was awesome and we will surely come back. Shangrila is often our first choice, we stayed in Shangrila Hangzhou back in December and we also had a very pleasant stay there. When we first checked in on Sunday afternoon, they upgraded one of my rooms with an amazing view of The Bund. For this stay, we made a hotel reservation through trip.com. Thanks also to Ms Ann Zhang from trip.com customer service .
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Date of stay: September 2021
Value
Service
Sleep Quality
Room Tip: Room at river view facing the Bund is great.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$155 - $190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
上海香格里拉饭店, 上海香格里拉酒店, 上海香格里拉大酒店, 浦东香格里拉, 上海香格里拉, 香格里拉大酒店, 上海浦东香格里拉, 浦东香格里拉大酒店, pudong shangri-la shanghai hotel shanghai, pudong shangri la hotel shanghai, shangri la shanghai
LOCATION
ChinaShanghai RegionShanghaiLujiazui / Pudong
NUMBER OF ROOMS
950
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Claim Your Listing Frequently Asked Questions about Pudong Shangri-La, Shanghai
Which popular attractions are close to Pudong Shangri-La, Shanghai?
Nearby attractions include Shanghai Development Exhibition Hall (0.2 miles), Oriental Pearl Tower (Dongfang Mingzhu) (0.3 miles), and Shanghai IFC Mall (0.2 miles).
What are some of the property amenities at Pudong Shangri-La, Shanghai?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Pudong Shangri-La, Shanghai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pudong Shangri-La, Shanghai?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Pudong Shangri-La, Shanghai?
Yes, a parking garage is available to guests.
What are some restaurants close to Pudong Shangri-La, Shanghai?
Conveniently located restaurants include Aura Lounge & Jazz Bar (The Ritz-Carlton Shanghai Pudong), Flair Rooftop, and Jin Xuan Chinese Restaurant.
Are there opportunities to exercise at Pudong Shangri-La, Shanghai?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Pudong Shangri-La, Shanghai have airport transportation?
Yes, Pudong Shangri-La, Shanghai offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Pudong Shangri-La, Shanghai located near the city center?
Yes, it is 0.7 miles away from the center of Shanghai.
Are any cleaning services offered at Pudong Shangri-La, Shanghai?
Yes, dry cleaning and laundry service are offered to guests.
Does Pudong Shangri-La, Shanghai offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.