Room: Grand Tower Horizon Club Grand Bund Room I travelled with my husband for his business trip, and I remained at the hotel for a week just living off food from the hotel. Firstly, there’s the Rivera Tower and Grand Tower. I believe the Grand Tower is newer, but the Rivera Tower has an unobstructed view of the Bund. Horizon club access is generally an extra 580 rmb added to your room per day tax included. Horizon club access comes with: - [ ] 1000 rmb credit for Chi spa or the French restaurant (36 on the Bund) - [ ] Breakfast buffet + unlimited a la carte orders (6:30-10:30am) with fresh squeezed fruit juice if you order directly through the waiters. Only morning juices are fresh. If you pick up the juice in the afternoon, it's normal fruit juice that's very sweet. There is a choice of: vegetable juice, honeydew, grapefruit and orange juice in the fridge. There’s also a choice of egg selections, pancakes, Chinese breakfast, etc… - [ ] They also have afternoon tea and happy hour - [ ] Afternoon tea doesn’t have too many choices that I can choose from except peanut butter sandwich, and some cakes. They also have smoked salmon sandwich and bun with salami, and various fruits are provided. - [ ] Dinner - quite standard - seasonal vegetables, pasta, fried dish, shrimp samosas, fried rice, dumplings, chicken mcnuggets (on 1 night), steam buns, some cakes for dessert, fruit slices, and salad bar - Overall, I was quite disappointed with the food from Horizon Club. Afternoon tea bread tasted stale :( Breakfast - There's A LOT more choices for breakfast if you dine at YiCafe. I found out about YiCafe on the very last day of my trip and I was very regretful not to have tried the food there. They have Middle Eastern station, Japanese station, Indian station, Western station, etc... - I've tried almost every dish during breakfast - the fried doughnut was not salty enough, soy milk had no sugar, omelette was bland. - Best breakfast item: Pancakes & French toast Room Service - [ ] Hainan Chicken Rice - Chicken was cooked till it was dry because I told them I’m pregnant and need to make sure that there’s nothing raw. Otherwise, I think the meal would’ve been pretty good. The chicken rice was cooked well. - [ ] Brownie with Mango Sorbet - Brownie was good! Menu said the brownie will come with cookies and cream ice cream, but I was told that was an old menu and they no longer serve cookies and cream ice cream :( - [ ] Wonton noodles - Unfortunately, the noodles were really soggy. Otherwise, taste was good. - [ ] Porcini Soup - I liked the soup. Came with bread on the side. - The hotel was kind enough to compensate for the meals. Entertainment - Note that you cannot access VPN through the hotel wifi - There are a variety of channels - mostly local TV shows from various cities around China. I enjoyed HBO, CNN and the Beijing channel the most. I do enjoy their dating shows. Chi Spa - [ ] Tried the city facial + head & shoulders massage (add on)- I think it was okay. I might try something else next time (1460 rmb) - [ ] The room was very clean and spacious with a large tub, and shower room which I did not have access to because I’m only there for a facial treatment. If I did body scrub with aroma bath, then I think it would be quite a good experience. - [ ] The facial therapist used a sort of comb to massage my head to help with blood circulation. Not the kind of massage I was expecting, but I think it’s helpful - [ ] Shoulder massage only lasted 5 minutes - [ ] Also included light arm massage - [ ] Focused on pressure points - [ ] After the treatment, they served me warm water because I couldn’t drink tea. No plate of fruits or biscuits were offered, and I was escorted to the reception to pay. - [ ] I think my skin looked pretty good after so I do see some results, but if you’re going for relaxation then maybe try something else? Location - The IFC mall is right across the street from the hotel. Ritz Carlton is right next to the IFC mall, as well as the IFC residence. - Right next to Superbrand mall - Approx 35 minutes drive to Xujiahui in Puxi What I love about the room - [ ] Great water pressure - just want to stay in the shower forever - [ ] TV in the bathroom - [ ] Large windows, very comfortable space, beautiful night view - [ ] View looks amazing when it rains - [ ] Great customer service who are eager to please guests - [ ] Very clean, room smells fresh - There's two pillows offered for you to choose from. One is firmer, and the other is softer Laundry service - [ ] Very expensive - each underwear is around 50 rmb - [ ] Suit (2 piece) - approx 165 rmb - [ ] I think we ended up spending nearly 2,000 rmb on laundry Overall, a very comfortable stay!! I would absolutely stay here again, but maybe not join Horizon Club... YiCafe food seems a lot better. …
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