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InterContinental Shanghai Pudong

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#40 of 4,457 Hotels in Shanghai
Certificate of Excellence
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InterContinental Shanghai Pudong
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1,057 Reviews from our TripAdvisor Community

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Showing 578: English reviews
Huddersfield, United Kingdom
Level Contributor
82 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms are large and well equipped. A good sized bed with quality bedding, and plenty of extras if you need them. My room had automatic window blinds, and there was a turn down service every evening. The air con works very well, and is not too noisy. Wifi speeds were around 10mbs, which is plenty good enough for FaceTime... More 

Helpful?
Thank nicked2101
Gilbert_Chen, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear nicked2101, Thanks for choosing to stay with us for your recent trip to Shanghai. I am glad to read that you enjoy your stay with us and your positive recognition is highly appreciated. Your kind words will be passed to our associates, as it will definitely encourage them go extra mile to deliver better service. Once again, thanks for... More 

Saugerties, New York
Level Contributor
87 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel. I love the open courtyard design. All rooms have great views; higher floors = better views. Location was convenient to my business activities. Room was clean and comfortable. Concierge was helpful.

Helpful?
Thank Alex_Feinberg
Gilbert_Chen, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Alex, Thanks for choosing to stay with us for your recent trip to Shanghai. I am pleased to read that you enjoyed your stay with us. We will be sure to pass your kind word to our associates, as it will definitely encourage them go extra mile to deliver better service and products. Once again, thanks for your feedback... More 

Hong Kong, China
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Frankly i used to like this hotel... I stayed many times and even thought it was dated and things were not always functional (the pool for exemple is miserable and the locker rooms and "sauna" a joke), i kept coming back because the service was pleasant. I had several times incidents like a room that smelt of mold, another time... More 

Helpful?
Thank hkgnd
como
Level Contributor
348 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
2 of 5 stars Reviewed 2 weeks ago

In Shanghai there are really a lot of new hotels , this one belongs to the old generation and is hardly understandable why such a brand does not make something to improve such a structure . Everything is terribly dated , the overall feeling is to step back in history, and unfortunately also smelling of mould as in my room... More 

Helpful?
1 Thank enricoallievi
Gilbert_Chen, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Enrico Allievi Thank you for choosing to stay with us. I was disappointed to read the comments you made, I am very sorry that we let you down on this occasion. Please contact me directly on neil.houghton@ihg.com when I will arrange for a complimentary stay at which time we will be able to address most of the issues you... More 

Chongqing, China
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Great hotel, excellent location right in pudong. Very pleasant staff and a super friendly concierge who helps you with everything. The breakfast is one of the best with bread and fresh juice getting refilled like you are in emirates business class. The people who manage the breakfast are the best in business with their personalized service and Lisa makes the... More 

Helpful?
Thank _ksundarr
Gilbert_Chen, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest. Thanks for choosing to stay with us for your recent trip to Shanghai. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our associates,... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My husband & me was stay here for 3 nights during vacation in shanghai. The hotel located not far from metro station offering excellent model room, the service was really five* and staff was friendly & very helpful. In fact everything was great except a stained foot mat in our room wasn't changed after the turndown service.

Helpful?
1 Thank Karen M
Gilbert_Chen, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Karen, Thanks for choosing to stay with us for your recent trip to Shanghai. I am pleased to read that you and your husband enjoyed your stay with us. Meanwhile, we feel sorry for any inconvenience may cause regarding foot mat replacement. Thanks for your feedback, as it will definitely help us improve the guest care. Thanks again for... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

It was worst experience ever. I booked over online for two nights three days stay. They said room condition so high and net and clean environment. But now I surprised nothing have all wrong information provide. I am so unhappy about it.

Helpful?
2 Thank Aldo D
Gilbert_Chen, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Aldo D Thank you for choosing to stay with us recently. Please accept my most sincere apologies for letting you down on this occasion. I have tried to investigate this case, however I have been unable to find a complaint to the team and your name in our system. Please be kind enough to contact me on neil.houghton@ihg.com with... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed many times over the last 6 months. Had club lounge rooms. They gave great service , always remembered my favourite drink from trip to trip. Not a bad word. Rooms were also great . Only bad word would be lack of choice of food in hotel. Need more variety

Helpful?
Thank Bedbears
Gilbert_Chen, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Bedbears, As our loyalty guest, thanks for choosing to stay with us for your trip to Shanghai. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will share your feedback with our associates, as it... More 

Paris, France
Level Contributor
71 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed 3 times at Intercontinental Pudog during our trip in China. The hotel is 10mn from the metro station. All main attractions, airports or railway stations can be reached directly from this station. Despite its size the hotel is very welcoming. The staff is really friendly, helpfull and makes you feel nice all the time. The room was not... More 

Helpful?
Thank Yokozuna_r
Gilbert_Chen, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Yokozuna_r, Thanks for choosing to stay with us for your recent trip to Shanghai. I am so glad to read that you have a pleasant stay and that you feel you received good service. The positive remarks will be shared with our associates, as it will definitely encourage them go extra mile to deliver better service. Once again, thanks... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 24, 2016 via mobile

i spent 3 nights at shanghai intercontinental, well its planned to be 4 nights but it was so horrible that we transferred to four season nearby. We chose to settle in intercontinental because my friend had employee rate offered. Day 3 we ordered a rare steak as room service but the one delivered was medium well done and totally cold... More 

Helpful?
1 Thank 597kawail
Gilbert_Chen, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear 597kawail, Thank you for choosing to stay with us. I recall your stay very clearly. You will no doubt recall that I asked you to leave the hotel immediately following your performance and checked you out of the hotel. Your behaviour was simply unacceptable. I will not tolerate abuse of any of my team by any guest. Your behaviour... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
InterContinental Shanghai Pudong is located in the heart of Pudong’s Lujiazui Finance and Trade Zone, It is within a five-minute walk to Century Avenue station(line 2,4,6 and 9) and Fuxing tunnel is at our doorstep which allows you to reach Puxi Xintiandi within 10 minutes by taxi. Next Age and 96 Plaza are just next door. Oriental Pearl Tower, Shanghai Aquarium, Century Park and IFC Mall are two kilometers away. With 398 stylish rooms, over 2,850 square meters of meeting facilities, two restaurants and a bar, as well as a chic club lounge, the hotel offers both business and leisure travelers various chances to discover the city. ... more   less 

Additional Information about InterContinental Shanghai Pudong

Address: NO. 777 Zhangyang Road, Shanghai 200120, China
Location: China > Shanghai Region > Shanghai
Price Range: $107 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Shanghai Pudong 4.5*
Number of rooms: 398
Reservation Options:
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Also Known As:
Intercontinental Shanghai Pudong Hotel Shanghai
Hotel Style:
#29 Spa Hotel in Shanghai
#40 Luxury Hotel in Shanghai
#50 Romantic Hotel in Shanghai
#51 Family Hotel in Shanghai
#53 Business Hotel in Shanghai
#115 Best Value Hotel in Shanghai
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