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Crowne Plaza Shanghai

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Crowne Plaza Shanghai
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596 Reviews from our TripAdvisor Community

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Showing 272: English reviews
Beijing
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

A good hotel for longer stay with a lot of infrastructure to spend the day if the weather is not fine and you don´t want to go out. You have a good connection for sightseeing visits in the city by the nearby Metro-station and the distance to downtown, the Bund or Pudong easy to make by Metro or Taxi .... More 

Helpful?
Thank EberhardH171
Sunny Y, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear EberhardH171, Thank you for your stay in Crowne Plaza Shanghai. I am glad to hear you enjoyed your stay with us. We are pleased to bring you a large and clean room, friendly and helpful staff, free high-speed WIFI and good breakfast with plenty of choices. Many thanks for your support of Crowne Plaza Shanghai and you are always... More 

London
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I am sat in the buffet restaurant of this hotel right now. Their other restaurant (Charlie's, which had been recommended to me, was closed for renovation) so with a hungry child in tow we decided to try the main restaurant. It looked abandoned!! No staff, no music etc. I walked round the empty restaurant and eventually found a member of... More 

Helpful?
Thank ClaireLS
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear ClaireLS, Thank you for review at Crowne Plaza page of Tripadvisor. Your willingness to share your thoughts in our website in genuinely appreciated. As results of your comments, we will, definitely, work on our food & beverage offer in order to better serve our guests needs. We have shared your feedback with the team and we will enforce the... More 

Level Contributor
303 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have visited this hotel and reviewed it before, but my recent visit deserves to be highlighted. After a long flight from UK via Amsterdam, and a long taxi ride that was very frightening -- the driver was in a car rage incident with another -- we arrived at check in very tired. My wife suddenly realised that she had... More 

Helpful?
Thank Pete R
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear Peter R, Thank you for taking the time to write a review about us. Your feedback regarding the hotel is important to us and we appreciate the time you have taken. I am delighted to learn that you enjoyed our service, especially the staff in helping to get back your bag left in the taxi. Although it is our... More 

Davis, California
Level Contributor
167 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed at this hotel for 2 nights in August. It takes about 30-40 min driving distance from the Hongqiao train station or Hongqiao airport. My room is clean and spacious. I had a king-size bed. Bed was very comfortable and bedding and towels were soft and clean. Bathroom provided the essential amenities and there were two bottles of free... More 

Helpful?
Thank JaneJ2010
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear JaneJ2010, Thank you for choosing our Hotel during your stay in Shanghai and taking your time to write a review about it. Our team is committed to provide our guests with the highest quality services and we feel really proud to read such a review full of praise regarding our room, bedding, room amenities and facilities, breakfast and friendly... More 

Wollongong, Australia
Level Contributor
103 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 22, 2016

I have stayed at this hotel for business for many years and it has been either feast or famine when it comes to the service level and helpfulness of the staff. The hotel is also a bit of a dead end when it comes to the restaurants, and I would recommend eating out of the hotel when possible. It is... More 

Helpful?
Thank Grant H
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear Grant H, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Shanghai. We glad you like our room. Meanwhile we would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comment has been documented and will certainly be looked into. We... More 

Athens, Greece
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 14, 2016 via mobile

The rooms are big and clean,the bathroom is small ..but ok.The club lounge on the 23 floor is a close room without windows and ...no view at all!!If you have claustrophobia don't go to the pool,same story! The breakfast is good and the stuff is friendly, but they have difficulties to use English language even in the concierge .If you... More 

Helpful?
Thank joethina
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear joethina, Thank you for choosing Crowne Plaza Shanghai and for taking your time to write a review about us. Our team is committed to provide our guests with the highest quality services and we are pleased to read your comments related to our room, breakfast and friendly staff. We have shared your comments with the team and will reinforce... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 13, 2016 via mobile

The staff are very friendly. Hotel is very beautiful. Breakfast is awesome. Rooms service is excellent. Pool is perfect. More than five star. To manager: Congratulation on building such great environment.

Helpful?
Thank Bahman M
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear Bahman M, Thank you for choosing our Hotel during your stay in Shanghai and taking your time to write a review about it. Our team is committed to provide our guests with the highest quality services and we feel really proud to read such a review full of praise regarding our staff, hotel, breakfast, room service and pool. Thank... More 

New York City, New York
Level Contributor
115 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed August 12, 2016 via mobile

It's been three years since I stayed at the hotel and nothing has changed. Literally. It's still old and dated. I must try to be kind and say the staff tries really hard to please, but when you are dealing with a crumbling hotel, it's hard to do. But I will say that Yannick, the food and beverage manager did... More 

Helpful?
Thank DAVID C
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear David C, Thank you for taking the time to write a review about us. Your feedback regarding the hotel is important to us and we appreciate the time you have taken. I am delighted to learn that on the whole you enjoyed our service, especially the service from Western Operation Manager Jannick. Please be rest assured that I will... More 

Suffolk, England
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 10, 2016

I have stayed in this hotel now around 12-15 times. The staff remember me :) I always go for business and it is a great environment for training. Rooms can look a little tired but are clean and comfortable. The area is very nice and I feel very comfortable and happy walking around there on my own. Easy access to... More 

Helpful?
Thank ironmummy
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear ironmummy, Thank you for choosing to stay with us at Crowne Plaza Shanghai and for taking your time to write a review about us. Our team is committed to provide our guests with the highest quality services and we are pleased to read your comments related with our staff, and convenience surrounding environment. It’s motivating to read your comments,... More 

1 review
4 of 5 stars Reviewed July 29, 2016 via mobile

My friend left her branded sunglasses and eyeglasses and only noticed it when we were already at the airport. Out tour guide immediately called the hotel staff to check and luckily it was found . We arranged for it to be picked up and returned to my friend.

Helpful?
Thank Dolly U
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear Dolly U, Thank you for taking your time to write a valuable review about us. Our team at Crowne Plaza Shanghai is committed to providing our guests with the highest quality services and we are pleased to read your nice comments. Looking forward to receive in a nearby future at Crowne Plaza Shanghai. Your sincerely, Hotel Team Crowne Plaza... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Gubei / Hongqiao / Minhang

Neighborhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
With its strategic city center location, Crowne Plaza Shanghai situated next door to the Shanghai Arts Film Center and about 3 minutes’ walk to Metro Station line 10、11; only minutes away from the bustling Xujiahui and Huaihai road shopping areas and close to the consular district and major Puxi exhibition venues. The hotel is situated just a 25 minutes drive from Hongqiao International Airport and 50 minutes from Pudong International Airport. ... more   less 

Additional Information about Crowne Plaza Shanghai

Address: NO. 400 Fanyu Road, Shanghai 200052, China
Location: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang , Xujiahui
Price Range: $96 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Shanghai 4.5*
Number of rooms: 588
Reservation Options:
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Also Known As:
Crowne Plaza Shanghai Hotel Shanghai
Shanghai Crowne Plaza
Hotel Style:
#91 Luxury Hotel in Shanghai
#94 Best Value Hotel in Shanghai
#113 Business Hotel in Shanghai
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