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Crowne Plaza Shanghai

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642 Reviews from our TripAdvisor Community

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Showing 306: English reviews
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Reviewed 4 days ago NEWvia mobile

I visited this hotel for the second time. I like this hotel as it had a great open buffet for breakfast lunch and dinner. If this is your thing is perfect. Plenty of other restaurant around to eat out too. Staff very friendly. The hotel looks a little dated but all very functional.

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Helpful?
Thank David A
Sunny Y, Public Relations Manager at Crowne Plaza Shanghai, responded to this review

Thank you so much for your review of our hotel.we value your feedback and pleased to hear you visited our hotel for the second time.  We hope that you will give us the opportunity to serve you again in the future. Sincerely, Crown Plaza Shanghai

Shanghai, China
Reviewed 4 days ago NEWvia mobile

Good location / acceptable price / really recommend. All service are close to perfect. Nothing to complain about. Room service , restaurant , wifi , concierge ... all you can expect is there and prices are reasonnable.

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Thank hamelinp1972
Sunny Y, Public Relations Manager at Crowne Plaza Shanghai, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Crown Plaza Shanghai

Woodinville, Washington
Reviewed 5 days ago NEW

The hotel itself is good and the staff are friendly but there is nothing next to this hotel 20 min taxi ride to any tourist activity and the restaurant was way over priced since there are no restaurants within walking distance.

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Helpful?
Thank markgres
Sunny Y, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear Markgres, Thank you for your stay in Crowne Plaza Shanghai and your exciting comments. You praise about our hotel and friendly staff. The hotel has a good location in central Shanghai, 30 minutes west to Hongqiao Airport, and 20 minutes northeast by car to The Bund. Meanwhile it is walk distance to subway line 10 & line 11, which...

Atlanta, Georgia
Reviewed 1 week ago

Location: It is not close to subway station, it takes about 15 minutes by walk. The nearest subway station is JIAOTONG UNIVERSITY station. The staff is very friendly. But on the last day I kept my luggage and got it back, but the concierge staff was so unkind that I was surprised. I showed the tag, he did not give...

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Helpful?
Thank sung woo c
Sunny Y, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear sung woo c, Thank you for your feedback and we are pleased to learn in general you have enjoyed your stay, including our location, service from most of staffs and clean room. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Therefore, we will coach our concierge staff to improve service attitude....

Beijing, China
Reviewed 2 weeks ago

This hotel actually consists of two towers which offer very different rooms: the old tower provides old and rather worn-out rooms, as the new one offers large, comfortable and airy ones - I would say the first one is 4-star and the new one is 5-star. Good service and great location if you like the charms of the former French...

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Helpful?
Thank Marc_from_China
Sunny Y, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear Marc_from_China, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thanks for your approval and praise to our hotel. We hope to have an opportunity to serve you again in the near future. Your sincerely,...

Nanjing, China
Reviewed 4 weeks ago

I had a 3 day company training here which was a great. The location was good and we were able to do some team bonding at some local flavor bars. Shanghai has a high standard for hotels so I appreciate when they focus on little things. The Breakfast buffet had a great selection, regular bacon sausage, with Egg omlette station...

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Helpful?
Thank NanjingSimon
Sunny Y, Public Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear NanjingSimon, Thank you for your stay in Crowne Plaza Shanghai. I am glad to hear you enjoyed your stay and your company training with us. We are pleased to bring you good location, great selections of Breakfast and decent coffee/tea break for your training. Many thanks for your support of Crowne Plaza Shanghai and you are always welcome. Your...

Shaoxing, China
Reviewed March 16, 2017 via mobile

nice hotel , reasonably priced , clean and hygienic rooms ... language barrier still there , especially at the breakfast place ... helpful staff NICK, very courteous and went out of the way to help me fulfill my breakfast needs ... concierge very helpful , .. good lake view by the hotel ... frankly , good for trip with family...

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Thank BAJAJ77
Sunny Y, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear BAJAJ77, Thank you for your exciting comments. However, the hotel you stayed is not our hotel, as our hotel is located in city center and we don't have "lake view" room. Meanwhile, we'd like to welcome you to stay with us for your next trip to Shanghai. We are able to provide you a quiet and clean room with...

Reviewed March 14, 2017 via mobile

A luxurious hotel with very well equipped rooms. The hotel is at the airport but you would not know it, very up market for an airport hotel, it also has an outdoor swimming pool. The staff are friendly and helpful and the hotel also has free wifi for guests.

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Thank Headfoam
Sunny Y, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear Headfoam, Thank you for your stay in Crowne Plaza Shanghai and your exciting comments. However, the hotel you stayed is not our hotel, as our hotel is located in city center and we don't have outdoor swimming pool. Meanwhile, we'd like to welcome you to stay with us for your next trip to Shanghai. We are able to provide...

San Bernardino, California
Reviewed February 28, 2017 via mobile

We stayed in this hotel only 3 nites, is very beautiful, clean and the staff even with their limited english they r very helpful n polite, it has a bar and breakfst is buffet style with a great variety of foods. Is only a 20 min drive to Disney World opened in june of 2016, so amazing!!!

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Thank Lettie Sierra H
Sunny Y, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear Lettie Sierra H Thank you for your stay in Crowne Plaza Shanghai and your exciting comments. Thank you for your full mark. You praised about hotel cleanliness, helpful & polite staff, and breakfast with great varieties. Thank you for your support. Hope your next arrival would be an ever-lasting memory full of delight. Have a nice day. Meanwhile it...

Reviewed February 25, 2017 via mobile

Old, out dated and in poor repair. Staying on the club lounge level this visit thinking they night be more modern or renovated than the superior level or deluxe level rooms. Club floors still just as out dated as the others... bathrooms tiny and not able to even have two people in them.. No hot water through the evening. Hotel...

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Thank John W
Sunny Y, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear John W, Thank you for your stay in Crowne Plaza Shanghai and your exciting comments. From your low mark, we know you were very unsatisfied with your last stay. There have been so many customers pouring into our hotel since it opened in 1992. So some facilities and design looked a bit old. Sorry for that inconvenience caused by...

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Staying in Gubei / Hongqiao / Minhang

Neighborhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Explore this neighborhood
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
With its strategic city center location, Crowne Plaza Shanghai situated next door to the Shanghai Arts Film Center and about 3 minutes’ walk to Metro Station line 10、11; only minutes away from the bustling Xujiahui and Huaihai road shopping areas and close to the consular district and major Puxi exhibition venues. The hotel is situated just a 25 minutes drive from Hongqiao International Airport and 50 minutes from Pudong International Airport. ... more   less 

Additional Information about Crowne Plaza Shanghai

Address: No.400 Panyu Road, Changning District, Shanghai 200052, China
Location: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang , Xujiahui
Price Range: $96 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Shanghai 4.5*
Number of rooms: 588
Reservation Options:
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Also Known As:
Crowne Plaza Shanghai Hotel Shanghai
Shanghai Crowne Plaza
Hotel Style:
#88 Luxury Hotel in Shanghai
#113 Business Hotel in Shanghai
#120 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Shanghai staff and other travelers.
1 question
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Questions? Get answers from Crowne Plaza Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Nice hotel if you are on business or going to Fudan Universtiy but there is noting close and no resturants.”
markgres, 5 days ago | Read review
“Tower II is much better”
Marc_from_China, 2 weeks ago | Read review
“Rooms seem fairly standard and did not have any noise issues”
NanjingSimon, 4 weeks ago | Read review
“The new block is best”
804PeteR, Aug 29, 2016 | Read review
“go to another hotel”
  • chipped furniture
  • mildew
  • cracked ceiling
  • wallpaper with humidity problems
  • loose
  • tiny bathroom
Silvioflies, Mar 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question