We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Crowne Plaza Shanghai

Hotel website
Hotel deals
Name/address in local language
No.400 Panyu Road, Changning District, Shanghai 200052, China
Special Offer
Save on Hotel Packages!
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza Shanghai
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

578 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 262: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Clean and spacious rooms, comfortable beds. All the staff were very nice and polite. Free shuttle bus from the hotel to downtown and to the market. There are few restaurants and shops around the hotel (family mart just in front of it) Nothing bad to say :)

Helpful?
Thank rlsalome
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear rlsalome, Thank you for taking your time to share this warm review about Crowne Plaza Shanghai. Our team is committed to provide our guests with the highest quality services and it is motivating to read such a comment full of praise about us. Looking forward to welcome you again in the near future. Your sincerely, Hotel Team Crowne Plaza... More 

Munich, Germany
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The location of the Crowne Plaza Shanghai is great. Good options around for dinner and you are very close to the metro that will bring you to everywhere. The Hotel is as well great with the normal offerings of such a chain. The room was nice but not mesmerizing. Good selection during breakfast

Helpful?
Thank Dennis B
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear Dennis B, Thank you for choosing Crowne Plaza Shanghai and for taking your time to share your thoughts on Tripadvisor. Our team was very glad to read your comment about our location and breakfast and to know you enjoyed your stay with us. We sincerely look forward to welcome you back anytime soon. Your sincerely, Hotel Team Crowne Plaza... More 

Leeds, United Kingdom
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 25, 2016

Stayed here on a number of occasions and each time the experience was Both Good and Bad in Parts. The Room I was allocated was on the Executive floor but was very dated and in need of some TLC. Hotels in my view (for what it matters) have to have the Four S's SLEEP (A comfortable Bed) - In my... More 

Helpful?
Thank ajotraveller2016
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear ajotraveller2016, Thank you very much for taking your time to give your review about Crowne Plaza Shanghai. The Hotel team is committed to provide our guests with the highest quality services and we feel even more motivated when we read reviews like yours about our friendly porters and concierge. We truly regret that we failed part of your expectation... More 

Hawaii
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 17, 2016

Fantastic room. Great kind and helpful staff. Lovely buffet breakfast. I don't speak Mandarin, but there are plenty of English speaking staff who are incredibly helpful and I feel very safe and supported. The hotel is beautiful and is in a fantastic location. My room is incredibly comfortable and pretty luxurious. I sleep great in the bed and it has... More 

Helpful?
Thank Rachel049
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear Rachel049, Thank you for choosing to stay with us at Crowne Plaza Shanghai and for taking your time to write a review about us. Our team is committed to provide our guests with the highest quality services and we are pleased to read your comments related with our staff, breakfast, location, room, beddings and room facilities. It’s motivating to... More 

Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed May 6, 2016

We stayed one night for business trip. Nice and clean hotel. Smooth service at check-in and -out. Good breakfast with choice in Continental, English and Chinese breakfast. Not far from center of Shanghai and shopping malls.

Helpful?
Thank Dragan R
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear Dragan R, Thank you for choosing our Hotel during your stay in Shanghai and taking your time to write a review about it. Our team is committed to provide our guests with the highest quality services and we feel really proud to read such a review full of praise regarding our hotel, services, breakfast and location. Thank you once... More 

Taipei, Taiwan
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 23, 2016 via mobile

I am staying at this very hotel right now...water has been yellow for two days straight. When I mentioned the issue to the receptionist Joy, she just shrugged and asked me to contact Hotel.com if I wanted a refund or Change the hotel. She was very indifferent with the complaint by responding "well...nothing we can do about it". The hotel... More 

Helpful?
Thank TravelingAddicts
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear TravelingAddicts, Thank you for choosing to stay with us at Crowne Plaza Shanghai and taking your time to write a review about us. Please allow me the opportunity to apologize for the inconvenience you experienced during your stay. Your willingness to share your thoughts is genuinely appreciated. Crowne Plaza Shanghai is committed to providing our guests with the highest... More 

Beijing, China
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 20, 2016

The kind surprise this hotel brought to me: 1) It is not the newest built hotel but the staff really care about you: I got fever and could not leave my room for a day. The concierge sent someone to bring medicine according to my request; The reception understands the guests' needs. 2) Location is great : close to restaurants... More 

Helpful?
Thank alfredohuang
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear alfredohuang, Thank you for taking the time to write a nice review about us. Your feedback regarding the hotel is important to us and we appreciate the time you have taken. I am delighted to learn that you enjoyed our service, especially the service from concierge and reception. Although it is our basic principle to offer high service standards,... More 

Willemstad, Curacao
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed March 29, 2016

Smooth service at check-in and -out. Good breakfast with ample choice in Continental, English and Chinese breakfast. Simple, but good and clean room. Free and good internet in and outside the room. Quiet neibourhood, not far from touristic attractions

Helpful?
Thank WilcoJ
Rignac, France
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 29, 2016

Well equipped rooms, clean and confortable. The location is good to travel to anywhere in town. Also in the neighbourhood you find everything you need when you are on a bussinesstripas well holidays. Staff is ok, however they do not look very happy nor speak english very well....

Helpful?
Thank Johanna R
Japan
Level Contributor
77 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed March 18, 2016 via mobile

Stayed for 4 nights, room was clean but old, especially bathroom, drains for bathtub emptied very slow and shower knob was too hard to turn. Toilet water pressure was weak. Room was on high floor, but the view from the room was not good, one side was other rooms, 2 other sides were apartments both were not very far. Front... More 

Helpful?
Thank live_baby_live
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear live_baby_live, Thank you very much for taking your time to write your review about Crowne Plaza Shanghai. The Hotel team is committed to provide our guests with the highest quality services. We honestly thank you for providing us such a detailed description of your experience as we want to improve base on our guest’s comments. Therefore, I will personally... More 

Questions? Get answers from hotel staff and past guests. Ask a question

284 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (200)
Viewed
Room/Suite (44)
Viewed
Hotel & Grounds (22)
Viewed
Bathroom (9)
Viewed
Dining (13)
Viewed
View from Room (9)
Viewed
Other (103)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (84)
Viewed
Dining (9)
Viewed
Room/Suite (38)
Viewed
Bathroom (2)
Viewed
Business Center/Function Rooms (12)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (8)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Shanghai hotels
Waigaoqiao
Crowne Plaza Shanghai Pudong
Crowne Plaza Shanghai Pudong
#75 of 4,318 in Shanghai
4.0 of 5 stars 272 reviews
Jiangwan / Wujiaochang
Crowne Plaza Shanghai Fudan
Crowne Plaza Shanghai Fudan
#64 of 4,318 in Shanghai
4.5 of 5 stars 434 reviews
Gubei / Hongqiao / Minhang
Courtyard Shanghai Xujiahui
Courtyard Shanghai Xujiahui
#61 of 4,318 in Shanghai
4.0 of 5 stars 361 reviews
Show Prices
Show Prices
Show Prices
Former French Concession
Regal International East Asia Hotel
Former French Concession
Radisson Blu Plaza Xingguo Hotel Shanghai
Show Prices
Show Prices
Show Prices

Staying in Gubei / Hongqiao / Minhang

Neighborhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
With its strategic city center location, Crowne Plaza Shanghai situated next door to the Shanghai Arts Film Center and about 3 minutes’ walk to Metro Station line 10、11; only minutes away from the bustling Xujiahui and Huaihai road shopping areas and close to the consular district and major Puxi exhibition venues. The hotel is situated just a 25 minutes drive from Hongqiao International Airport and 50 minutes from Pudong International Airport. ... more   less 

Additional Information about Crowne Plaza Shanghai

Address: No.400 Panyu Road, Changning District, Shanghai 200052, China
Location: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang , Xujiahui
Price Range: $109 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Shanghai 4.5*
Number of rooms: 588
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Hotwire, Hotels.com, IHG, Booking.com, Priceline, Ctrip TA and Travelocity so you can book your Crowne Plaza Shanghai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Shanghai Hotel Shanghai
Shanghai Crowne Plaza
Hotel Style:
#91 Luxury Hotel in Shanghai
#112 Business Hotel in Shanghai
#118 Best Value Hotel in Shanghai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay