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The Portman Ritz-Carlton, Shanghai

Traveler (1100)
Room & Suite (173)
Dining (82)

About

#28 of 5,185 hotels in Shanghai
Location
Cleanliness
Service
Value
Discover a breathtaking luxury hotel - The Portman Ritz-Carlton, Shanghai. Our award-winning hotel in Shanghai, China sits in the upscale Nanjing Road entertainment, dining and shopping complex, enthralling guests with an unparalleled and impeccable accommodations.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Spa
Adult pool
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Classic
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals

Location

Full view
Neighborhood
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
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3,142Reviews
31Q+A
100Room tips
Traveler rating
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Popular mentions
our stay from 6/10~14 was beyond great. clean and comfy room, ieven our room was next to the elevator, we could not barely hear any noise. special thanks to May, youre are awesome to make us feel like home. highly recommend -The Portman Ritz-Carlton, Shanghai
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+1
As a incentive guide and coordinator, I travel the world with groups. This was my second stay at the Portman Ritz Carlton (september 2018 was the first time). What a joy!The rooms,great bathrooms and fantastic shower, service, bar and breakfast and restaurant are amazing staff and personnel! My special thanks to Claire Shi- Housekeeping Manager, who was the best ever assistance and help I had! She was professional and very nice and supportive, helping me with some issues. There was a broken make up palette (an accident) that she ordered, and sent me, here to Portugal, that arrived some days ago. I am very very grateful to her. She was also my translator going with me to a mobile Phone shop, Thanks Claire, see you soon in August 2019 again! Great hotel and great shops and restaurants next to it. Beautiful Nanjing Road!Front desk and concierge, helpful and pro actif. Thanks so much The Portman Ritz Carlton Shanghai for your kindness! Also Sales and Group Director where fantastic, helping us during our meetings & lunch, and thanks Jenny!
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Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, Shanghai
Responded 2 days ago
Dear evafrancoportugal, I would like to thank you for taking the time to share the details of your review. It is such honor to welcome you back to The Portman Ritz-Carlton, Shanghai. The genuine care and comfort of our guests is our highest mission. On behalf of the Ladies and Gentlemen in our hotel, we look forward to creating more memories with you in the future. Warm Regards, Gloria Chen Quality Manager The Portman Ritz-Carlton, Shanghai
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I have attended Amex event at Portman Ritz SH today,after meeting when i came to Frontdesk asked help for parking card, Waylon serviced me wiz warm smile and escorted me to elevator ,that superior kind of service really moved me. Even i am not a hotel resident,he also provided such high leveled service to me.By the way,i would like to say thank you to event staff,everyone provided cozy service. Nice hotel,nice staff,Nice day! your sincere! Jeremy
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Review collected in partnership with 单个酒店
Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, Shanghai
Responded 2 days ago
Dear Jhm19970430, Thank you very much for choosing The Portman Ritz-Carlton, Shanghai and we appreciate you taking time to share your hotel experience with us. The genuine care and comfort of our guests is our highest mission. We are glad to know that you enjoyed the exceptional service of our Ladies and Gentlemen. I look forward to your next visit to The Portman Ritz-Carlton, Shanghai and create more delightful moments for you. Warm Regards, Gloria Chen Quality Manager The Portman Ritz-Carlton, Shanghai
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My first time to The Portman Hotel, the lobby was nice, Each of staffs was kind, When I checked in at the Reception, I felt the staff David from served me well and kindly. Thanks to David make me feel at home.
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Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, Shanghai
Responded 2 days ago
Dear RenJack123, I would like to thank you very much for taking the time to share such a kind review. The genuine care and comfort of our guests is our highest mission. We are glad to know that you enjoyed the exceptional service of our Ladies and Gentlemen especially David. We strive to be your “home away from home” when traveling and hope to welcome you back again soon. Warm Regards, Gloria Chen Quality Manager The Portman Ritz-Carlton, Shanghai
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Great location, beautiful flowers and good staff. During my stay, it was the Dragon Festival. I took a special cooking class in Portman’s for this festival. The event is very interesting and I took some back to my family. My family and I enjoyed it tremendously. We have not had such good rice cakes. It is all more precious since it arranged by Stella. And she made my stay memorable and comfortable.
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Review collected in partnership with 单个酒店
Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, Shanghai
Responded 1 week ago
Dear Miyamooo, Thank you very much for choosing The Portman Ritz-Carlton, Shanghai and we appreciate you taking time to share your hotel experience with us. We are delighted to learnt that you had a pleasant stay with us. At The Ritz-Carlton, we pledge to provide the finest personal service and facilities for all of our guests to enjoy a warm, relaxed yet refined ambiance.We look forward to creating more memories with you in the future. Warm Regards, Gloria Chen Quality Manager The Portman Ritz-Carlton, Shanghai
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PRICE RANGE
$165 - $327 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
上海波特曼丽嘉酒店the portman ritz-carlton shanghai hotel shanghairitz carlton shanghaiportman ritz carlton shanghairitz shanghaishanghai ritz-carlton
FORMERLY KNOWN AS
The Portman Ritz-Carlton Shanghai
LOCATION
ChinaShanghai RegionShanghaiPuxi (Downtown Shanghai)Jing'anShimen Er Lu (Shimen Second Road)
NUMBER OF ROOMS
593
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