Four Seasons Hotel Shanghai
1,610 reviews
#58 of 5,035 Hotels in Shanghai
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500 Weihai Road, Shanghai 200041 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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360
Panoramas (30) Room & Suite (412)
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Seasons Hotel Shanghai
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#58 of 5,035 hotels in Shanghai
Location
Cleanliness
Service
Value
Travelers' Choice
The 37-storey high rise 420-rooms Four Seasons Hotel Shanghai is ideally located in the heart of downtown Puxi. Of walking distance from the famous shopping, entertainment and business district of Shanghai, namely Nanjing Road and Huaihai Road. The world’s biggest Starbucks Reserve Roastery and modern shopping mall are just cross the road. Hotel features various trend-setting Food and Beverage facilities, showcasing a variety of international culinary adventure. Qin The Spa offers personalized oriental yet modern treatments for guests, suiting their individual needs. The indoor swimming pool and fitness center are the facilities provided for entertainment purposes. Regardless for business or leisure, Four Seasons Hotel Shanghai is able to provide luxurious and attentive to details personalized service, allowing all guests to have an unforgettable experience here in Shanghai.
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Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Luxury
Location
Full view
100Great for walkers
Grade: 100 out of 100
186Restaurantswithin 0.3 miles
15Attractionswithin 0.3 miles
Contact
500 Weihai Road, Shanghai 200041 China
Name/address in local language
Getting there
West Nanjing RoadShanghai Metro5 min
Huangpi South RoadShanghai Metro15 min
Rental CarsSee all Shanghai rental cars
1610Reviews11Q+A100Room tips
Reviews
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+1
I stayed till the weekend after my meetings done. Planned to relax at the pool. While on both Saturday and Sunday mornings there were kids training in the swimming pool and even with coaches. The whole pool was occupied and the coach whistled loud. Totally a swimming school... The front desk just said sorry and didn't want to do anything. I doubt the management fully aware this training thing and it happens regularly. Cannot believe it happened at Four Seasons! I stayed at Four Seasons in many countries and always felt the hotel were very well managed until this time. Really shocking and disappointing...
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Date of stay: May 2020Trip type: Traveled on business
1 Helpful vote
Helpful
The location of the hotel on Weihai road is close to the shopping area - starbucks coffee and nice to walk around. The hotel will be under renovation later in the year - but the service is excellent and staff really most helpful - love the hotel
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Date of stay: December 2019
Value
Location
Service
Helpful
A very good hotel, however on the high side for staying in Shanghai. If you have the money stay, otherwise there are better options. Good staff service at ground level. Nice places to eat not very far away, within walking distance.
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Date of stay: March 2019Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Peter and his reception team made my stay which was for a three days business trip a real pleasure. The entire team was not only of help. In this very professionally managed hotel I felt like in a private atmosphere almost like in a boutique hotel but providing the standard of a 5star international hotel. Food, rooms and the entire hotel are super to relax after a long day of work or make your start into the business day a perfect one. Four Seaons Jing’an District is definitely my No. 1 choice when traveling to Shanghai. Convenient to stay, convenient to travel the city.
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Date of stay: January 2020Trip type: Traveled on business
2 Helpful votes
Helpful
Upon entering my room after check-in: dirt on the floor - in several places; sticky stains on the desk and finger prints on the chrome toilet lever. I called the front desk to ask if they are sure my room was really fully cleaned before check-in, and described above. The front desk lady's response - in a very annoyed voice, I quote: "so what can I do about that now?" and "so you don't want the turndown service?!". I said it's all fine then and just to make sure next day would be properly cleaned - coming back next afternoon, still actual pieces of dirt (from the crumbling wall paint, it seems) and dust balls in several places, meaning it wasn't really cleaned - again. For a hotel chain that just had a major cleanliness scandal in China last year, one would think you'd try a little bit harder - and advise your staff not basically say 'f*** you' after a complaint about several clear indicators of poor hygiene standards. Worst stay in years of coming to Shanghai!…
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Review collected in partnership with Four Seasons
Date of stay: January 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
PRICE RANGE
$170 - $297 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
四季大酒店, 上海四季酒店, 4 seasons hotel shanghai, four seasons shanghai, shanghai four seasons
LOCATION
ChinaShanghai RegionShanghaiPuxi (Downtown Shanghai) / Jing'an / Shimen Er Lu (Shimen Second Road)
NUMBER OF ROOMS
420
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Claim Your Listing Frequently Asked Questions about Four Seasons Hotel Shanghai
Which popular attractions are close to Four Seasons Hotel Shanghai?
Nearby attractions include HKRI Taikoo Hui (0.2 miles), Shanghai Wujiang Road Entertainment Street (0.2 miles), and Maoming Road (0.2 miles).
What are some restaurants close to Four Seasons Hotel Shanghai?
Conveniently located restaurants include Vanca`s Ribs & BBQ (Bulgarian Cuisine), Urban Thai, and Yang' s Fry-Dumpling（Wujiang Store).
Are there any historical sites close to Four Seasons Hotel Shanghai?
Many travelers enjoy visiting Jing'an Temple (1.0 miles), Shanghai Temple Of the Town God (Chenghung Miao) (1.8 miles), and Shanghai Former Provisional Government Site of the Republic of Korea (1.0 miles).