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The Hongta Hotel, A Luxury Collection Hotel, Shanghai

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#68 of 4,458 Hotels in Shanghai
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The Hongta Hotel, A Luxury Collection Hotel, Shanghai
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645 Reviews from our TripAdvisor Community

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There are newer reviews for The Hongta Hotel, A Luxury Collection Hotel, Shanghai
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Showing 318: English reviews
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 19, 2016 via mobile

I have been staying in Shanghai 15 times this year for periods of 3 to 15 days. Our company never booked at Hongta SPG hotel but we wanted to try it out in view of good offer. Upon arrival it was impossible to address the staff because contrary to any other hotel in China none of the staff spoke English.... More 

Helpful?
1 Thank CaptainMorgan68
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant experience of clothing damage during your stay here, and we assure you that the necessary action of service improvement will be conducted immediately. We thank... More 

Shanghai Region, China
Level Contributor
87 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed July 16, 2016

For the price I would expect at least half decent service for at least five minutes while we check in. When we arrived the reception was empty save for the 5 members of staff crowded at one desk, actively ignoring us. Once we were attended to, they didn't seem particularly happy that we were there, disrupting their conversation. The room... More 

Helpful?
Thank akeyaranu
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant experience due to service problem, and we assure you that the necessary action of service improvement will be conducted immediately. We thank you for your... More 

HK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 24, 2016 via mobile

Breakfast very bad and crowded. Service very bad Send courier parcel by SF was charge too expensive, cost B $75. Send same parcel again in Sheraton just cost RMB $25. Can you image somebody did wrong??? Location are ok. The weekend rate too high, better choose other hotel. Seems everybody says this hotel are ok, but it's wrong, not worth.... More 

Helpful?
1 Thank Kevin17K
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear SPG Gold member, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant experience of breakfast and service, and we assure you that the necessary action of improvement will be conducted immediately. We thank you for your... More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed June 22, 2016

For over twelve years, on many of my visits to Shanghai, I stay at the Hongta, formerly St Regis, maybe three stays a year. When I began the hotel was one of the best in Shanghai distinguished by its amazing service standards. While that is no longer true - there are now many newer and nicer hotels in Shanghai -... More 

Helpful?
Thank James L
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. And also I would like to express my sincere thanks to you for choosing our hotel for so many years. We are proud of the unique 24-hour butler service and... More 

Noerten-Hardenberg
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 7, 2016

I wonder why this Hotel is the "Luxury Collection Hotel" within the Starwood Group. I have not experienced any luxury during my stay. The rooms are big, little bit to dark and visible clean. The smell is not so fresh and clean as I expected, even I had a non smoking room. The bath room is roomy, but need an... More 

Helpful?
1 Thank alexmodrok
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant experience of breakfast and Bar, and we assure you that the necessary action of service improvement will be conducted immediately. We thank you for your... More 

Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 6, 2016

Nice and easy checkin after a late arrival. Much appreciated. Very comfortable bed in a good sized room. Good wifi and large shower. Checkout a little slow but acceptable. Would definitely recommend for an overnight stay.

Helpful?
Thank Daniel S
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely, The Hongta Hotel, A Luxury Collection Hotel,... More 

San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 1, 2016

I have stayed at this property several times. The Hongta hotel is a good hotel to stay in when in Shanghai, although if traveling for leisure, something closer to the river or on the Bund might be more convenient. It is reasonably comfortable, fairly clean and has an acceptable restaurant. This visit I noticed the restaurant staff seemed slightly more... More 

Helpful?
Thank G V
Alex H, Public Relations Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely The Hongta Hotel, A Luxury Collection Hotel,... More 

Level Contributor
110 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 24, 2016 via mobile

Stayed here many times here over the years. Previously St Regis. There is a St Regis feel to it but everything is no longer up kept to perfection - as it was some years ago. Everything is simply getting old. But still a very decent hotel A at a good location if u have meetings in Pudong. Price -wise -... More 

Helpful?
Thank Sammy L
Alex H, Public Relations Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely The Hongta Hotel, A Luxury Collection Hotel,... More 

Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 22, 2016 via mobile

The hotel is good and everything is here. Probably a very exclusive guest would argue that must be refurbished, but it is well maintained. The view from the lounge is perfect and as Starwood platinum preferred guest they give you free meeting room for two hours and that is added value.

Helpful?
Thank David Z
Alex H, Public Relations Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely The Hongta Hotel, A Luxury Collection Hotel,... More 

Bangalore
Level Contributor
228 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed May 17, 2016

When i read some of the reviews here in TA especially when this hotel was earlier the St Regis, i had expected much more than what i experienced. The hotel is conveniently located in Pudong about 10 mins away from the Century Avenue metro which connects you to almost the whole city. Lots of businesses and offices close by and... More 

Helpful?
Thank rajeshkk
Alex H, Public Relations Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. And we feel terribly sorry for your disappointing about experience. Please accept our sincere apology to you, and we assure you that the necessary action of service improvement will be... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Hongta Hotel, A Luxury Collection Hotel, Shanghai

Address: NO 889 Dongfang Road, Shanghai 200122, China (Formerly The St. Regis Shanghai)
Location: China > Shanghai Region > Shanghai
Price Range: $104 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Hongta Hotel, A Luxury Collection Hotel, Shanghai 5*
Number of rooms: 328
Reservation Options:
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Also Known As:
St Regis Hotel Shanghai
Hotel Style:
#34 Business Hotel in Shanghai
#39 Spa Hotel in Shanghai
#45 Family Hotel in Shanghai
#53 Romantic Hotel in Shanghai
#66 Luxury Hotel in Shanghai
#126 Best Value Hotel in Shanghai
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