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The Hongta Hotel, A Luxury Collection Hotel, Shanghai

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#69 of 4,457 Hotels in Shanghai
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The Hongta Hotel, A Luxury Collection Hotel, Shanghai
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645 Reviews from our TripAdvisor Community

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Showing 318: English reviews
Level Contributor
11 reviews
6 hotel reviews
4 of 5 stars Reviewed yesterday NEW

FOrmerly known as St Regis (?) , it's still a classy hotel but with much better pricing. Nice lounge, good bathrooms and relaxed breakfast restaurant. A bit off the shopping areas but only 10 min by taxi to market and quite close to The skyscrapers

Helpful?
Thank Lars E
Kuala Lumpur, Malaysia
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room clean and roomy for a hotel in the city area, comfortable bed, close to shopping malls (some may require a short taxi ride of 5-10 mins) with decent to good restaurants around. Service is adequate. Breakfast and wifi is included in the room rates, when I stayed. I would stay here because the location is close (if not in)... More 

Helpful?
Thank Viviane L
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We attach great importance to your comment on breakfast, and we will make improvment as soon as possible. Thank... More 

Belgique
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

Poor price quality ratio The hotel wanted to charge us a deposit corresponding to twice the amount of the entire stay, 7000 RMB! They simply don't understand that this amount is blocked on you credit card and is not released quickly. So it reduces the amount you can spend on it for shopping for instance. Especially when you travel 15... More 

Helpful?
Thank advisorBelgique
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant experience due to breakfast and service, and we assure you that the necessary action of service improvement will be conducted immediately. We feel sorry for... More 

Lubeck, Germany
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 24, 2016

I have been at the hongta 3 or 4 times since 2013. Performance was always good, rooms are cosy and well equipped, even though you can see that the hotel is not the newest one in town. Wifi works fine, breakfast is ok and the gym is open 24/7. Nothing to complain. On the restaurants I cannot comment. Surroundings are... More 

Helpful?
Thank nak_carlos
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely, The Hongta Hotel, A Luxury Collection Hotel,... More 

Leuven, Belgium
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 23, 2016

No one speaks English so do not trust the information they give you. Disappointing for a hotel so called part of SPG group. Breakfast is not good either, buffet is lacks diversity for the price. Carpet doesn't smell good. When we arrived, the receptionist was very unpleasant and didn't offer help to bring our suitcases in the room. I thought... More 

Helpful?
1 Thank KatlijnVDB
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant stay due to the lack of service, and we assure you that the necessary action of service improvement will be conducted immediately. We thank you... More 

Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 11, 2016 via mobile

Though part of the SPG group, this hotel, once glamorous, is going downhill in terms of maintenance and decor. The bed is still nice - the heavenly bed- but the decor seems antiquated. The floors are not controlled by key access so security is not great. The staff service is so-so. The pool is good, good length so you can... More 

Helpful?
Thank Sheana C
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant stay , and we assure you that the necessary action of maintenance and service improvement will be conducted immediately. We thank you for your kind... More 

Macau, China
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 3, 2016 via mobile

This Hotel needs a renovation badly as the facility is getting old . The carpet in the room and hall is not presentable with very bad aspects . Under the brand name of luxury collection is not a match . The Italian restaurant located on the 38th floor is little to desire . One gets no value for the price... More 

Helpful?
2 Thank fedtnt
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant experience, and we assure you that the necessary action of renovation will be conducted immediately. We thank you for your kind concern and comment with... More 

London, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 31, 2016

We stayed at the hotel from July15-19 2016 and found it to be superb. The Hongta was in a great location and there is a train station in walking distance. The hotel rooms were both clean, of a good size and well maintained – the hotel lived up to its name as a member of the Luxury Collection Hotel group.... More 

Helpful?
Thank ayaz k
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely, The Hongta Hotel, A Luxury Collection Hotel,... More 

chicago, il
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 25, 2016

One major difference in hotel accommodations between the US and Asia, is the food and service. Fortunately I receive free breakfast with my hotel stays. The quality and quantity of food offered in Asian hotels, especially in China, far surpass those of the domestic counterparts. Such was the case at the Hongta Hotel. I spent an entire week there, eating... More 

Helpful?
Thank dc1229
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in October. Sincerely, The Hongta Hotel, A Luxury Collection Hotel, Shanghai More 

Luxembourg City, Luxembourg
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed July 25, 2016 via mobile

I have stayed at the Hongta (formerly the St. Regis) many times since 2009 , held meetings there and larger employee functions. Altogether we have hundreds of room nights at this property . A few years ago the owners dropped the St. Regis name and one assumes the management fees AND the expertise that came with those fees. Since that... More 

Helpful?
1 Thank Bill R
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant experience during your stay here. About the staff service you mentioned, we will attach great importance and strengthen staff training program. For the quality of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Hongta Hotel, A Luxury Collection Hotel, Shanghai

Address: NO 889 Dongfang Road, Shanghai 200122, China (Formerly The St. Regis Shanghai)
Location: China > Shanghai Region > Shanghai
Price Range: $104 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Hongta Hotel, A Luxury Collection Hotel, Shanghai 5*
Number of rooms: 328
Reservation Options:
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Also Known As:
St Regis Hotel Shanghai
Hotel Style:
#34 Business Hotel in Shanghai
#40 Spa Hotel in Shanghai
#45 Family Hotel in Shanghai
#53 Romantic Hotel in Shanghai
#67 Luxury Hotel in Shanghai
#127 Best Value Hotel in Shanghai
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