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The Hongta Hotel, A Luxury Collection Hotel, Shanghai

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#64 of 4,324 Hotels in Shanghai
Certificate of Excellence
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The Hongta Hotel, A Luxury Collection Hotel, Shanghai
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639 Reviews from our TripAdvisor Community

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Showing 316: English reviews
Belgique
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

Poor price quality ratio The hotel wanted to charge us a deposit corresponding to twice the amount of the entire stay, 7000 RMB! They simply don't understand that this amount is blocked on you credit card and is not released quickly. So it reduces the amount you can spend on it for shopping for instance. Especially when you travel 15... More 

Helpful?
Thank advisorBelgique
Lubeck, Germany
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I have been at the hongta 3 or 4 times since 2013. Performance was always good, rooms are cosy and well equipped, even though you can see that the hotel is not the newest one in town. Wifi works fine, breakfast is ok and the gym is open 24/7. Nothing to complain. On the restaurants I cannot comment. Surroundings are... More 

Helpful?
Thank nak_carlos
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely, The Hongta Hotel, A Luxury Collection Hotel,... More 

Leuven, Belgium
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

No one speaks English so do not trust the information they give you. Disappointing for a hotel so called part of SPG group. Breakfast is not good either, buffet is lacks diversity for the price. Carpet doesn't smell good. When we arrived, the receptionist was very unpleasant and didn't offer help to bring our suitcases in the room. I thought... More 

Helpful?
1 Thank KatlijnVDB
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant stay due to the lack of service, and we assure you that the necessary action of service improvement will be conducted immediately. We thank you... More 

Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Though part of the SPG group, this hotel, once glamorous, is going downhill in terms of maintenance and decor. The bed is still nice - the heavenly bed- but the decor seems antiquated. The floors are not controlled by key access so security is not great. The staff service is so-so. The pool is good, good length so you can... More 

Helpful?
Thank Sheana C
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant stay , and we assure you that the necessary action of maintenance and service improvement will be conducted immediately. We thank you for your kind... More 

Macau, China
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

This Hotel needs a renovation badly as the facility is getting old . The carpet in the room and hall is not presentable with very bad aspects . Under the brand name of luxury collection is not a match . The Italian restaurant located on the 38th floor is little to desire . One gets no value for the price... More 

Helpful?
1 Thank fedtnt
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant experience, and we assure you that the necessary action of renovation will be conducted immediately. We thank you for your kind concern and comment with... More 

London, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel from July15-19 2016 and found it to be superb. The Hongta was in a great location and there is a train station in walking distance. The hotel rooms were both clean, of a good size and well maintained – the hotel lived up to its name as a member of the Luxury Collection Hotel group.... More 

Helpful?
Thank ayaz k
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely, The Hongta Hotel, A Luxury Collection Hotel,... More 

chicago, il
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

One major difference in hotel accommodations between the US and Asia, is the food and service. Fortunately I receive free breakfast with my hotel stays. The quality and quantity of food offered in Asian hotels, especially in China, far surpass those of the domestic counterparts. Such was the case at the Hongta Hotel. I spent an entire week there, eating... More 

Helpful?
Thank dc1229
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in October. Sincerely, The Hongta Hotel, A Luxury Collection Hotel, Shanghai More 

Luxembourg City, Luxembourg
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed at the Hongta (formerly the St. Regis) many times since 2009 , held meetings there and larger employee functions. Altogether we have hundreds of room nights at this property . A few years ago the owners dropped the St. Regis name and one assumes the management fees AND the expertise that came with those fees. Since that... More 

Helpful?
1 Thank Bill R
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant experience during your stay here. About the staff service you mentioned, we will attach great importance and strengthen staff training program. For the quality of... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 19, 2016 via mobile

I have been staying in Shanghai 15 times this year for periods of 3 to 15 days. Our company never booked at Hongta SPG hotel but we wanted to try it out in view of good offer. Upon arrival it was impossible to address the staff because contrary to any other hotel in China none of the staff spoke English.... More 

Helpful?
1 Thank CaptainMorgan68
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant experience of clothing damage during your stay here, and we assure you that the necessary action of service improvement will be conducted immediately. We thank... More 

Shanghai Region, China
Level Contributor
87 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed July 16, 2016

For the price I would expect at least half decent service for at least five minutes while we check in. When we arrived the reception was empty save for the 5 members of staff crowded at one desk, actively ignoring us. Once we were attended to, they didn't seem particularly happy that we were there, disrupting their conversation. The room... More 

Helpful?
Thank akeyaranu
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant experience due to service problem, and we assure you that the necessary action of service improvement will be conducted immediately. We thank you for your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Hongta Hotel, A Luxury Collection Hotel, Shanghai

Address: NO 889 Dongfang Road, Shanghai 200122, China (Formerly The St. Regis Shanghai)
Location: China > Shanghai Region > Shanghai
Price Range: $105 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Hongta Hotel, A Luxury Collection Hotel, Shanghai 5*
Number of rooms: 328
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Also Known As:
St Regis Hotel Shanghai
Hotel Style:
#34 Business Hotel in Shanghai
#37 Spa Hotel in Shanghai
#45 Family Hotel in Shanghai
#53 Romantic Hotel in Shanghai
#62 Luxury Hotel in Shanghai
#129 Best Value Hotel in Shanghai
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