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Sheraton Shanghai Hongqiao Hotel

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Sheraton Shanghai Hongqiao Hotel
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723 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Shaoxing, China
Level Contributor
13 reviews
7 hotel reviews
3 of 5 stars Reviewed yesterday NEW

very poor service at the check in counter, staff are very rude, and totally a shame on the sheraton and SPG club will never stay here again, , went with a whole delegation and booked 7 rooms, but was treated very badly by the staff there.

Helpful?
Thank BAJAJ77
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I recently stayed at this hotel again and my room was much nicer this time. Still homey furniture but the room felt cozy and home-like. I had a suite on the 25th floor and it was very nice. 1.5 bathrooms, two rooms, comfy furniture, pergo floors with Asian rugs. Took me a while to figure of the lights. The executive... More 

Helpful?
Thank Neal K
Peterborough, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here on business recently. The company i work for uses this hotel a lot at the moment. Usually a good experience but not this time. Gave me a room card that didn't work in the lift. So meeting colleagues was a pain but the front desk sorted this out for me. Only then to find out the card then... More 

Helpful?
Thank Sianiesian
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Have stayed here a few times now, mainly due to proximity to my office. Typical business hotel, rooms are ok...nothing extragavant. The italian restaurant on the top is good, and a great lobby bar with luxirous sofas and live band in the evening. What peeved me was the long queue for check in with just one front-office staff. Not a... More 

Helpful?
Thank EnlightenedSoul
SheratonShanghai_HQ, Online Distribution Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear buderimross, Thank you for taking the time to share your feedback regarding to your stay at Sheraton Shanghai Hongqiao Hotel. I am truly delighted to hear that you praise our Italian Restaurant. We apologize for the inconvenience caused by the check in speed. As we strive to continue improving our services to you,Thanks for your understanding. We do hope... More 

Los Angeles, California
Level Contributor
180 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms here are a bit dated, but overall, I thought this hotel was stellar. Friendly, helpful service; across the street from a nice shopping center--a few actually, including one full of luxury brands if that is your thing; and near a beautiful park. Great place for biz travelers or those who have hotel points to burn!

Helpful?
Thank Balkans_Phile
SheratonShanghai_HQ, Online Distribution Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Balkans_Phile, Thank you for taking the time to share your feedback with us. It is delighted for the whole team and I to hear that you enjoyed the stay at Sheraton Shanghai Hongqiao Hotel as well as appreciating our location. The hotel is located in Honqgiao which is among Shanghai’s fastest growing business districts. Many multinational companies have or... More 

Vancouver, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My Starwood preferred king bedroom is relatively spacious and tastefully appointed. The master light controls are a bit hard to navigate through jet lag, but something like this is found in most Asian hotels nowadays. I like the transparent glass bowl sink in the bathroom; I can see quickly if anything is dirty and it's easier to keep track of... More 

Helpful?
Thank annedZ3482UO
SheratonShanghai_HQ, Online Distribution Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear annedZ3482UO, Thank you very much for this magnificent review of Sheraton Shanghai Hongqiao Hotel. We are most grateful about your appreciation of our bedroom. Do please feel free to let us know if we can be of any assistance to make your next stay even better. Wishing you safe travels and stay well. More 

Hyderabad, India
Level Contributor
13 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I am so glad I chose this Hotel. presents an amazing view of some of the best Malls and towers in Shanghai. Hotel staff and the Chef were very welcoming. The room was very good and equipped all the necessary amenities, including a big umbrella.The hotel is also reasonable distance from The Bund area.

Helpful?
Thank TrippSavy
SheratonShanghai_HQ, Online Distribution Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear TrippSavy, Thank you very much for writing such a wonderful review following your stay at Sheraton Shanghai Hongqiao Hotel. The team and I are thrill that you enjoyed your stay with us. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We... More 

Banbury, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel needs a new manager quickly - poor and uninterested concierge. No offer to take cases to room on check in! Is this really a Sheraton Hotel? - send staff to Hong Kong Sheraton for a week to see how it's done. Tired and in need of updated decor and rooms. Pay for wifi in room, come on Sheraton... More 

Helpful?
Thank Robert F
SheratonShanghai_HQ, Online Distribution Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Robert F, Thanks for taking the time to share your feedback on your recent stay experience with us. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If... More 

Perth
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

While the Sheraton branded hotels can appear to be slightly dated, this one is quite comfortable and you get the feeling you are in a luxury hotel. The taxi card to take with you to know how much and how far things are from the hotel are a really good idea. Take one and circle where you are going and... More 

Helpful?
Thank Mick H
SheratonShanghai_HQ, Online Distribution Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Mick H, Thank you for giving us a full score and for taking the time to share you feedback with us. The team and I are thrill that you enjoyed your stay with us. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more... More 

Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Excellent hotel located in the centre of great shopping malls, restaurants & bars in Puxi, Shanghai. Just 20-30 mins drive from Hongqiao airport. Great service, friendly staff and nice rooms. Though the rooms are a bit old but still fine! The hotel has great breakfast and couple of restaurants both western and Chinese. It has a great bar also. Though... More 

Helpful?
Thank Rashid M
SheratonShanghai_HQ, Online Distribution Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Rashid M, Thank you for taking the time to share your wonderful feedback and for providing others with helpful tips. We are delighted to know that you had a great stay with us and appreciated our convenient location, friendly staff and our great service. We look forward to welcoming you back again. Do let us know if we can... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Gubei / Hongqiao / Minhang

Neighborhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
With a prime location in Hongqiao,the Sheraton Shanghai Hongqiao Hotel is ideally situated amidst the corporate business and consulate district as werll as two large exhibition centers:INTEX and Shanghai Mart.You will be greeted by friendly staff and the warm ambience,brought on by the refreshing Sheraton scent and the glittering chandeliers combined with exquisite oriental art pieces. ... more   less 

Additional Information about Sheraton Shanghai Hongqiao Hotel

Address: NO. 5 Zunyi South Rd, Shanghai 200336, China
Location: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang
Price Range: $111 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Shanghai Hongqiao Hotel 4.5*
Number of rooms: 587
Reservation Options:
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Also Known As:
Sheraton Shanghai
Shanghai Sheraton
Hotel Style:
#46 Spa Hotel in Shanghai
#84 Luxury Hotel in Shanghai
#85 Business Hotel in Shanghai
#145 Best Value Hotel in Shanghai
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