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Okura Garden Hotel Shanghai

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#29 of 4,324 Hotels in Shanghai
Certificate of Excellence
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750 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Sydney, Australia
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 17, 2016 via mobile

Located in one of the busiest city's is this lovely hotel. Nice and quite, nice gardens to walk in and view, which makes a difference when you need some down time amongst a busy work schedule. Staff are helpful and the amenities are good, maybe a little dated but comfortable and working. Located just a short walk from the bund... More 

Helpful?
Thank Jcradds
PLJIANG, マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear Jcradds Thanks a lot for taking the time to make the evaluation. We are so pleasure with your praise about ‘I could find no fault with anything.’ Our garden hotel is managed by hotel OKURA group. Always take attention to offer the high quality customer service, and care about meeting every customer’s special needs. We will make best use... More 

Kuala Lumpur, Malaysia
Level Contributor
134 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed April 10, 2016

We wanted to be in the former French concession area of Shanghai and the okura is perfect. The room was very clean,with a great park view . The bed was firm the toilet seat was real Japanese water and heat! The internet sucked but that was partially a Chinese thing, lots of sites blocked for our own good I'm sure.... More 

Helpful?
Thank Charlie S
PLJIANG, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear Charlie s, Thank you for choosing Okura Garden Hotel(shanghai), Your evaluation and advice are very important to our hotel. We do hope that you can choose our hotel again. We will extend our sincere and warm welcome as always. Front Manager More 

Nazareth, Pennsylvania
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 8, 2016 via mobile

Really enjoyed my stay at the Okura. Takes about 40-45 minutes to get there from the airport (may take longer during busy time of day). Japanese style hotel. Everyone speaks good English. Front desk staff very friendly and helpful. Reserved a hotel car to get to airport. Reserve it early enough though if you want to use it. The breakfast... More 

Helpful?
1 Thank JimLaud
PLJIANG, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear Jimlaud Thank you for choosing Okura Garden Hotel (shanghai), Our hotel is always committed to offer the best accommodation, best cuisine and best service to our guest. Your compliment is the best reward of our hard work. We do hope you can choose our hotel again during your next visit to Shanghai. Front Manager More 

London, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 15, 2016

Japanese hotel, with Japanese toilet :) A little bit dated, but still amazing rooms and service. At a very hip area in Shanghai, 5min walk to metro station, shopping center and little designer shops and restaurants. Would definitely recommend over Pudong area for young professionals. Also check out the top bar for cocktails!

Helpful?
Thank Anna R
PLJIANG, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear Anna R Thank you for choosing Okura Garden Hotel(shanghai), your evaluation and advice are very important to our hotel. We do hope that you can choose our hotel again, we will extend our sincere and warm welcome as always. Okura Garden Hotel Shanghai Front Office Manager More 

Buffalo
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 2, 2016

Love the service and the atmosphere in this 5 star hotel in the heart of the Former French Concession area. Rooms are very nice - we were on the 15th floor with a spectacular view of the large, beautiful garden and the rest of Shanghai all around. Gym is adequate but cost 50 yuan extra - a surprise. Breakfast buffet... More 

Helpful?
Thank WWBlovetotravel
PLJIANG, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear WWBlovetotravel, Thanks for staying in our hotel and giving the good comments on the website. Our hotel is a historical Five-Star hotel, and the lobby was converted from the former French Club. We are proud of the unique garden in front of our hotel and we are glad that you enjoyed the breakfast in our Rose Coffee Shop. We... More 

Edmonton, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 24, 2016

This is one of my favourite hotels in Shanghai. In addition to the lovely interior and well maintained garden, the buffet is great with lots of yummy options. The service is also good. I have no complaints.

Helpful?
Thank sunnyredblueyellow
PLJIANG, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear sunnyredblueyellow, Thank you for choosing Okura Garden Hotel(shanghai), your evaluation and advice are very important to our hotel. We do hope that you can choose our hotel again, we will extend our sincere and warm welcome as always. Best regards, Front Manager More 

Singapore, Singapore
Level Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed February 17, 2016

This was my third time staying at Okura Garden Hotel. I get a great deal through Expedia as a return visitor, and the location is great, so I love returning back to such a charming space each time. My only complaint is the lack of bell staff upon check in. My flight arrived at 10:30pm; I'd called the hotel the... More 

Helpful?
Thank MichelleWonderland
PLJIANG, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear MichelleWonderland, We are very sorry about what have happened during your stay here in our hotel, we would like to extend our sincerest apologize to you. We promise that we will pay great attention to that problem, and not let it happen again. We do hope you can choose our hotel and let us offer the best service to... More 

China
Level Contributor
67 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed January 26, 2016

Great location, very conveniently located just off Huaihai Road. The rooms overlook a wonderful garden view which is also unusual in packed Shanghai. The rooms are a but dated, but wonderfully kept and maintained. Service is impeccable and up to Japanese standards. Food is not bad, especially the breakfast buffet, but there's much better in the city.

Helpful?
Thank HandOfGuido
PLJIANG, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear HandOfGuido, Thank you very much for choosing Okura Garden Hotel (Shanghai), and share your feedback with us. We are pleasant to know that our beautiful garden and great location give you deep impression. I would be very pleased to hear from you in the future. Warm regards, Front Manager More 

Boston, MA
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 19, 2016

This hotel was very pleasant. The rooms were clean and comfortable and the staff were friendly and helpful. The WiFi worked well. I'd stay there again for the ease and reliability. I really liked the neighborhood. It was great to walk in all directions from the hotel. In particular, I recommend heading over the the Tian Zi Fang market, which... More 

Helpful?
Thank hankpop
PLJIANG, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear hankpop, Many thanks for your review of Okura Garden Hotel Shanghai. And we are grateful for your recommendations of the location and environment of our hotel. Meanwhile, we hope you will choose to stay with us and share the pleasant experience next time in Shanghai. Warm regards, Front Manager More 

1 review
4 of 5 stars Reviewed January 7, 2016

I was on a business trip and did stay at Okura, I did like the ambience and the location just in the city centre but at the same time peaceful. I did ask for a quiet room and they gave me one looking to the park. Very nice and just what I was looking for. The room was spacious and... More 

Helpful?
Thank Eligio O
PLJIANG, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear Eligio O, Thank you for taking time to share the pleasant stay with us in your busy schedule. We are pleased to learn that you are satisfied with the room and service during this period. We hope to create a unique "Garden" experience for you next time. Hope to see you soon. Warm regards, Front Manager More 

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Staying in Former French Concession

Neighborhood Profile
Former French Concession
While there are technical borders to the area formerly governed by the French in Shanghai, the "French Concession" of today is an amorphous neighborhood that is a favorite of the city's foreign residents. While it is mostly within the Xuhui district, residents will sometimes include parts of Jing'an and Luwan in their mental maps of the Former French Concession. The area seems frozen in time, characterized by quiet, tree-lined avenues, French-style villas, interesting boutiques, lively bars and quaint cafes that are not typical of China. All of these mix and mingle with local life as Chinese markets and lanehouse communities are peppered throughout. Denizens of the Former French Concession can spectate a mahjong game on the street or get their bike checked at a tiny bike repair store on the way to their refurbished apartment tucked away among Chinese family homes.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Self-Serve Laundry

Additional Information about Okura Garden Hotel Shanghai

Address: NO. 58 Maoming South Rd, Shanghai 200020, China
Location: China > Shanghai Region > Shanghai > Former French Concession , Huaihai Road
Price Range: $130 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Okura Garden Hotel Shanghai 4.5*
Number of rooms: 485
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Also Known As:
Okura Garden Shanghai
Shanghai Okura Garden Hotel
Hotel Style:
#14 Family Hotel in Shanghai
#29 Luxury Hotel in Shanghai
#47 Business Hotel in Shanghai
#51 Romantic Hotel in Shanghai
#71 Best Value Hotel in Shanghai
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