We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsfrench concessionjapanese breakfastjapanese traditionheated toilethuaihai roadart decostaff speakmain shoppingstar hotelcity viewbars and restaurantsbusiness triprooms are cleanenjoyed my stayhotel is in a great locationthe ground floorspent nights
Clean, soft bed, polite staff with basic English, ATM in the lobby, walking distance to many things including Xintiandi. There is a convenience store about 10min away. Better than Chinese hotels.
The only mild annoyance is that SH doesn’t really have breakfast restaurants, nothing is...More
Response from GSMgarden, 客户关系经理 at Okura Garden Hotel ShanghaiResponded February 25, 2018
Thank you very much for your recent TripAdvisor review.
We are delighted to learn that you enjoyed our facilities, location and services.
We are however naturally concerned and disappointed that the breakfast failed to impress you we will address these shortfalls immediately but...More
Step from shopping street into garden setting of this beautifully managed hotel. Clean, cosy and luxurious yet affordable! Easily accessible by subway. Enjoy walks to the French concession,Xintiandi A place to come back again and again!More
Thank AhChoo N
Response from GSMgarden, 经理 at Okura Garden Hotel ShanghaiResponded February 3, 2018
Dear Ahnoo N,
First of all thank you very much for staying with us and taking the time to share such a wonderful review with the Tripadvisor community!
We are delighted to learn you enjoyed your stay with us. Thank you for your nice comments...More
We stayed here for a week coming into the new year. We had a beautiful room with a great shower, drinkable tap water and all the bits and pieces you need in case you forget anything. The rooms are very stylish and fit with the...More
Thank Kasper S
Response from GSMgarden, 客户关系经理 at Okura Garden Hotel ShanghaiResponded January 12, 2018
Dear Kasper S,
Thank you for choosing Okura Garden Hotel (shanghai). Okura Garden Hotel is run by a Japanese consortium, which will guarantee a great service from the beginning until the end of your stay. We targets not only businessmen, but also offering best convenient...More
Frequent travellers in China know that the most important part in hotels is not the number of stars but the age of the hotel and better get a new three star hotel than an old five-star. Here is the opposite as this hotel is quite...More
1 Thank HKFrench
Response from GSMgarden, 客户关系经理 at Okura Garden Hotel ShanghaiResponded January 11, 2018
Thank you for choosing Okura Garden Hotel (shanghai), our hotel is always committed to offer the best accommodation, best cuisine and best service to our guest. Your compliment is the best reward of our hard work.
The Okura Garden Hotel is located in...More
The hotel was a disappointment. My wife and I stayed four days.
The Okura Garden advertises itself as a “luxury” hotel, but nickel-and-dimes customers. When my wife wanted to bring her $20 glass of wine up to our room, the staff aggressively insisted that it...More
Response from GSMgarden, 客户关系经理 at Okura Garden Hotel ShanghaiResponded January 9, 2018
We would like to thank you for choosing the Okura Garden Hotel Shanghai for your recent stay.
We are very near to underground station, and shops are all around on the right of the hotel. The entrance is very Japanese style, very standard...More
While there are technical borders to the area formerly governed by the French in Shanghai, the "French Concession" of today is an amorphous neighborhood that is a favorite of the city's foreign residents. While it is mostly within the Xuhui district, residents will sometimes include parts of Jing'an and Luwan in their mental maps of the Former French Concession. The area seems frozen in time, characterized by quiet,
tree-lined avenues, French-style villas, interesting boutiques, lively bars and quaint cafes that are not typical of China. All of these mix and mingle with local life as Chinese markets and lanehouse communities are peppered throughout. Denizens of the Former French Concession can spectate a mahjong game on the street or get their bike checked at a tiny bike repair store on the way to their refurbished apartment tucked away among Chinese family homes.