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Okura Garden Hotel Shanghai

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Traveler (551)
Room & Suite (338)
Dining (190)
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Overview
  • Excellent44%
  • Very good47%
  • Average7%
  • Poor1%
  • Terrible1%
Travelers talk about
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (981)
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Show reviews that mention
All reviewsfrench concessionjapanese breakfastjapanese traditionheated toilethuaihai roadart decostaff speakmain shoppingstar hotelcity viewbars and restaurantsbusiness triprooms are cleanenjoyed my stayhotel is in a great locationthe ground floorspent nights
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11 - 15 of 247 reviews
Reviewed February 17, 2018 via mobile

Clean, soft bed, polite staff with basic English, ATM in the lobby, walking distance to many things including Xintiandi. There is a convenience store about 10min away. Better than Chinese hotels. The only mild annoyance is that SH doesn’t really have breakfast restaurants, nothing is...More

Thank Seattle_Sushi
Response from GSMgarden, 客户关系经理 at Okura Garden Hotel ShanghaiResponded February 25, 2018

Dear Seattle_Sushi, Thank you very much for your recent TripAdvisor review. We are delighted to learn that you enjoyed our facilities, location and services. We are however naturally concerned and disappointed that the breakfast failed to impress you we will address these shortfalls immediately but...More

Reviewed January 22, 2018 via mobile

Step from shopping street into garden setting of this beautifully managed hotel. Clean, cosy and luxurious yet affordable! Easily accessible by subway. Enjoy walks to the French concession,Xintiandi A place to come back again and again!More

Thank AhChoo N
Response from GSMgarden, 经理 at Okura Garden Hotel ShanghaiResponded February 3, 2018

Dear Ahnoo N, First of all thank you very much for staying with us and taking the time to share such a wonderful review with the Tripadvisor community! We are delighted to learn you enjoyed your stay with us. Thank you for your nice comments...More

Reviewed January 11, 2018 via mobile

We stayed here for a week coming into the new year. We had a beautiful room with a great shower, drinkable tap water and all the bits and pieces you need in case you forget anything. The rooms are very stylish and fit with the...More

Thank Kasper S
Response from GSMgarden, 客户关系经理 at Okura Garden Hotel ShanghaiResponded January 12, 2018

Dear Kasper S, Thank you for choosing Okura Garden Hotel (shanghai). Okura Garden Hotel is run by a Japanese consortium, which will guarantee a great service from the beginning until the end of your stay. We targets not only businessmen, but also offering best convenient...More

Reviewed January 10, 2018

Frequent travellers in China know that the most important part in hotels is not the number of stars but the age of the hotel and better get a new three star hotel than an old five-star. Here is the opposite as this hotel is quite...More

1  Thank HKFrench
Response from GSMgarden, 客户关系经理 at Okura Garden Hotel ShanghaiResponded January 11, 2018

Dear HKFrenc, Thank you for choosing Okura Garden Hotel (shanghai), our hotel is always committed to offer the best accommodation, best cuisine and best service to our guest. Your compliment is the best reward of our hard work. The Okura Garden Hotel is located in...More

Reviewed January 7, 2018

The hotel was a disappointment. My wife and I stayed four days. The Okura Garden advertises itself as a “luxury” hotel, but nickel-and-dimes customers. When my wife wanted to bring her $20 glass of wine up to our room, the staff aggressively insisted that it...More

Thank ThomasPhilly
Response from GSMgarden, 客户关系经理 at Okura Garden Hotel ShanghaiResponded January 9, 2018

Dear Thomas52277, We would like to thank you for choosing the Okura Garden Hotel Shanghai for your recent stay. We are very near to underground station, and shops are all around on the right of the hotel. The entrance is very Japanese style, very standard...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
$132 - $282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Business Hotel in Shanghai
#51 Romantic Hotel in Shanghai
#58 Luxury Hotel in Shanghai
#502 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$132 - $282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Business Hotel in Shanghai
#51 Romantic Hotel in Shanghai
#58 Luxury Hotel in Shanghai
#502 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (551)
Room & Suite (338)
Dining (190)
Pool & Beach (3)
Amenities (67)
Business Center & Event Rooms (8)
Nearby
Former French Concession
While there are technical borders to the area formerly
governed by the French in Shanghai, the "French
Concession" of today is an amorphous neighborhood that
is a favorite of the city's foreign residents. While
it is mostly within the Xuhui district, residents will
sometimes include parts of Jing'an and Luwan in their
mental maps of the Former French Concession. The area
seems frozen in time, characterized by quiet,
...More
Questions & Answers
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whencanwego1
March 11, 2018|
AnswerShow all 2 answers
Response from Kasper S | Reviewed this property |
We took a taxi as it is quite cheap and the hotel did not seem to offer transfers. Please make sure you have the name and address of the hotel in Chinese.
1
Vote
j0hnvd0n
January 6, 2018|
AnswerShow all 3 answers
Response from hitlong | Reviewed this property |
You will have to ask the hotel directly...
0
Votes
Room Tips
"2215 .... a lovely suite"
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"I stayed in 1823, good views over the park and skyscrapers further away"
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"The higher the better, I had a great view of the gardens below from the 9th floor."
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"Rooms on upper floors overlooking the garden have the best views."
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