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Renaissance Shanghai Yangtze Hotel

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#54 of 4,458 Hotels in Shanghai
Certificate of Excellence
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552 Reviews from our TripAdvisor Community

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Showing 312: English reviews
LaGrangeville, New York
Level Contributor
106 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed here, as part of an organized tour through China, and were very impressed with the hotel. It's clean and modern, with all the amenities that you would expect in a full service hotel. The service and staff were very responsive and were simply outstanding. I also recommend upgrading to the executive lounge, as it's one of the best... More 

Helpful?
Thank John W
Zionsville, Indiana
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

While traveling through China, stayed at one of my favorite hotels; the Renaissance Shanghai Yangtze. From the time you arrive to departure, the focus on you as a customer and service is fantastic. The restaurants on site provide great options. I tried the Japanese restaurant for first time and really enjoyed the quality and presentation. The rooms are a bit... More 

Helpful?
Thank wood7indiana
Louisville, Kentucky
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stay here about 70 days per year for work. The lobby has been redone in the last 2 years. However, the rooms and, particularly the executive lounge need a complete remodel. The same dining chairs and sofas have not changed in the 5 years I have been staying there, and according to my coworkers, they were there long before... More 

Helpful?
Thank drewhaeffele
RenaissanceYangtze, General Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, I am happy that you enjoyed our hotel especially the service during your stay. Our club lounge is always a favourite among guests, with Richie and Angela's team standby there, who has more than 10 years’ experience in hospitality industry. I will pass your comment to them right away. In the meantime, to provide a great experience for... More 

Hudson, WI, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Pay extra for top floor lounge access. Food and beverage are included up there 24/7. All the frequent travelers to this hotel use this service. Hotel is modern , nice , very clean and in a safe area. I have never had a problem staying at this hotel.

Helpful?
Thank Andy A
RenaissanceYangtze, General Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear Andy A, Thank you for taking the time to review on our hotel. We were very pleased to read that your stay was a success in all areas; it has been our pleasure to show you our spirit to serve. We are looking forward to seeing you again upon your next trip to Shanghai. Best regards, Javier Albar General... More 

Union City, California
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I arrived at the hotel around 730pm on Sep 23 (after traveling over 20 hrs from the US). Receptionist was good, however I am VERY disappointed the least to say that they do not want to credit my stay under my husband's Marriott's Rewards Program. The Marriott properties back in the US honors my stays, credits it under my husband's... More 

Helpful?
Thank mamibeverly
RenaissanceYangtze, General Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, Thank you for your comments about your recent stay in our hotel. Marriott Rewards points can only be awarded to the member’s account staying in the hotel. Unfortunately, your request of crediting your stay points to your husband’s Marriott Rewards account is against our Marriott Rewards term and conditions we sincerely thank you for your understanding. We are... More 

San Francisco, California
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Nice looking hotel. The best their beds and pillows....felt like clouds after long day of traveling, walking, flying. Breakfast is good. Mix of western and chinese cuisine. Their massage too expensive. They have a pool smaller than usual. and a gym 24h. You can smell cigarettes here and there sometimes.

Helpful?
Thank Dorytol
Singapore, Singapore
Level Contributor
78 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For an international brand/franchise, I had a certain expectation of this hotel chain. Like its cousin in Malaysia, I found this hotel to be disappointing. Upon entering my room, I felt depression come over me. The room looked bare and dingy. The carpet looked like it could use a good scrub, or, better yet, completely replaced. What came as a... More 

Helpful?
Thank JIAKJIAK
RenaissanceYangtze, General Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, Thank you for posting a review regarding your recent stay in our hotel. We are very sorry to hear that your guest room did not meet your expectations. To continuously provide a great experience for our guests, the hotel is constantly improving its product quality to keep the facilities clean and in good working order. The hotel provides... More 

Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice design hotel. The room is a bit small but it's nice. My room has a very good view of the park across. Staffs is very friendly and helpful. It's 15' from downtown Shanghai and close to metro. Close by shopping and restaurants.

Helpful?
Thank Hoa N
RenaissanceYangtze, General Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, Thank you for your review on TripAdvisor regarding your recent stay. Our hotel is ideally located in the center of Hongqiao with a Park on the opposite and shopping center within walking distance. If you want to go to the city center, just walk across the park and take the Metro. It cost you only 30 min to... More 

Charlotte, North Carolina, United States
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room smelled unbearably musty, was very outdated and ugly looking. We went to the club lounge where we had checked in and explained the problem and we asked if we could just cancel our reservation. We were afraid that if we got another room it would also smell musty because it smelled like there was mold somewhere. Without questioning... More 

Helpful?
Thank AlexandraPanda
RenaissanceYangtze, General Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, Thank you for posting a review regarding your recent stay in our hotel. We are very sorry to hear that you found the room to have an unpleasant smell. The hotel guest rooms are cleaned and ventilated daily, our associates have been reminded to double check every room daily to ensure the rooms’ freshness. We look forward to... More 

San Mateo, California
1 review
5 of 5 stars Reviewed 2 weeks ago

The location and room are very good but what really sets this experience apart was the great lounge on the 33rd floor for the Gold and above members. I want to highlight Angela, who was tending to the lounge visitors on the multiple occasions I was there. She greeted me when I first got to the lounge upon checking in... More 

Helpful?
Thank Kevin C
RenaissanceYangtze, General Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, Thank you so much for such a lovely review regarding your recent stay. We and especially Angela is flattered to see your comments, yet of course, she is really an expert in Club Lounge team. She offers attentive service, anticipates guest needs, always carries smile and a problem shooter. I am proud to have such a nice associate... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Gubei / Hongqiao / Minhang

Neighborhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of Hongqiao, Shanghai upscale business district, Renaissance Yangtze Shanghai Hotel,a Marriott Luxury and Lifestyle hotel,is your home away from home. Merely a walk away from top exhibition centers and close to major national and international corporations, it is strictly business blend with pleasure in the most convenient of ways. For meetings and conferences, the hotel offers 22 stylish function rooms, all equipped with the latest meeting solutions technology including a Grand Ballroom. Be it for business or pleasure, the hotel offers an impressive array of first-class facilities and inventive catering solutions. With 5 award-winning restaurants and 2 lounges, indulge yourself with gastronomic temptations ranging from classical Chinese cuisine to modern Western fusion. The Renaissance Yangtze Shanghai Hotel delightfully indulge every business and leisure guest in unparalleled stay experience by combining Savvy Service with a home away from home feel. ... more   less 

Additional Information about Renaissance Shanghai Yangtze Hotel

Address: NO. 2099 Yan'an West Road, Shanghai 200336, China
Location: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang
Price Range: $107 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Shanghai Yangtze Hotel 5*
Number of rooms: 542
Reservation Options:
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Also Known As:
Renaissance Shanghai
Shanghai Renaissance
Hotel Style:
#30 Romantic Hotel in Shanghai
#48 Business Hotel in Shanghai
#54 Luxury Hotel in Shanghai
#97 Best Value Hotel in Shanghai
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