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JW Marriott Hotel Shanghai at Tomorrow Square

1,657 reviews
#13 of 5,206 Hotels in Shanghai
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Traveler (900)
Room & Suite (293)
Dining (76)
Overview
  • Excellent71%
  • Very good23%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“corner room”(53 reviews)
“people's square”(69 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from JW Marriott Hotel Shanghai at Tomorrow Square
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Contact Info
Name/address in local language
Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,657)Write a Review
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Show reviews that mention
All reviewsthe executive loungecorner roompeople's squarefloor lobbypeople's parknanjing roadhotel is centrally locatedplatinum memberfabulous hoteltop floorbusiness travelersnanjing rdbreakfast buffetbusiness tripsubway stationbusiness hotelchinese restaurant
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1 - 5 of 1,225 reviews
Reviewed 2 days ago via mobile

Like most JW Marriotts this location offers high end amenities and excellent service. It couples complete luxury with a friendly service forward atmosphere that caters to your every need without seeming pretentious. The rooms are clean and comfortable and the location is excellent to visit...More

Thank Paris F
Reviewed 1 week ago

I have arrived back home today and had to write this review as I felt so annoyed at the check in service for what is meant to be a 5 star hotel.. The staff hardly speak any English and failed to tell me that there...More

Thank christineem158
Response from JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow SquareResponded 1 week ago

Dear christineem158, Thank you for finding time to share your feedback with us and please allow me to assure that we not only disappointed to hear of your experience, but most certainly will not take it lightly. It is indeed true that due to financial...More

Reviewed 1 week ago via mobile

This was an incredible hotel with incredible views. It’s very central and easy to get to. The restaurant and spa were great and the staff were very friendly. It was pretty luxurious and had that extra attention to detail. I’d love to go back and...More

Thank amlateral
Response from JWMSHGM, Manager at JW Marriott Hotel Shanghai at Tomorrow SquareResponded 1 week ago

Dear amlateral, We are delighted to know you enjoyed your stay and we genuinely appreciate your wonderful feedback. In all probability, we aim to give our guests a memorable experience, paying attention to details and always with a big smile! We are glad to know...More

Reviewed 2 weeks ago

JW Marriott would qualified for 5 star rating but staff especially those serving at the executive lounge are downright ignorant - we were at the lounge on the afternoon of 1/1/18 and were totally ignored but not one but all 3 staffs working on the...More

Thank Trang L
Response from JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow SquareResponded 2 weeks ago

Dear Trang L, We value our guest's feedback and find it of a paramount importance to learn about their experience, especially when there is some improvement to be done. Learning the voice of our guests give us the most valuable opportunity to discover 'weak chain'...More

Reviewed 2 weeks ago via mobile

We loved everything about our stay at the JW Marriot. The staff are extremely friendly and helpful. Maria was an incredible help to us by suggesting restaurants and things to do. The rooms are very comfortable with a lot of space. We had a corner...More

Thank vtkemp
Response from JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow SquareResponded 2 weeks ago

Dear vtkemp, It is the only reward each of us could ever wish for to know that our guests left with a smile and a memory worth coming back for, thank you for finding time to share such an encouraging feedback. Every member of our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$180 - $384 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Shanghai
#13 Luxury Hotel in Shanghai
#13 Business Hotel in Shanghai
#175 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$180 - $384 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Shanghai
#13 Luxury Hotel in Shanghai
#13 Business Hotel in Shanghai
#175 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (900)
Room & Suite (293)
Dining (76)
Pool & Beach (12)
Hotel & Grounds (510)
Bathroom (69)
Business Center & Event Rooms (24)
Family and Play Areas (1)
Nearby
People’s Square
People’s Square brings with it all the excitement you
would expect from the town square of one of the
biggest cities in the world. The area around People’s
Square and People’s Park is always a abuzz with
activity. Oceans of local and foreign tourists flow
in and out of the area every day to see grand museums,
go shopping and eat at some of Shanghai’s most storied
food centers. Shanghai residents, meanwhile, live and
...More
Questions & Answers
Ask a question
jenn8901
January 12, 2018|
AnswerShow all 4 answers
Response from csf0105rcamisc | Reviewed this property |
We used our credit card at the JW Marriott. Many places in China, especially small businesses, will not accept credit cards. We converted American dollars into Chinese dollars in the ATM machine in the lobby at the JW... More
0
Votes
Bruce W
November 26, 2017|
AnswerShow all 4 answers
Response from dax2018 | Reviewed this property |
Actually this is the best Marriott in Shanghai. The Peninsula on the bunt as well as the Waldoff Astoria are more elegant and expensive. The JW Marriott in Tomorrow’s Square is the best business hotel for service, subway... More
1
Vote
vinz20
August 11, 2017|
AnswerShow all 3 answers
Response from JWMSHGM | Property representative |
Dear Esplanade, We are delighted to know that you are considering to include us into your traveling experience to Shanghai and that you are giving us an opportunity to assist with any arrangements in advance. Shanghai... More
1
Vote
Room Tips
"highest floor possible"
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"Any room is good. There are 2 executive suites per floor, those are ideal."
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"Any corner room will provide a great view"
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"Ask for a room facing People Square, makes for a great view!"
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