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DoubleTree by Hilton Shanghai Pudong

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DoubleTree by Hilton Shanghai Pudong
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1,004 Reviews from our TripAdvisor Community

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Showing 641: English reviews
singapore
Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel as I was a Hilton rewards member n my office was in pudong. Pleasantly surprised by quality of stay. Hotel and room was clean. Staff were courteous and friendly. Stayed on high floor and at front block so getting in and out was a Breeze. For runners there is a large park nearby called century park... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank donovanSY
jackiew536, Public Relations Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear donovanSY, Thank you for staying at Doubletree by Hilton Pudong and sharing your experience on Trip Advisor. I am pleased you had a great time and appreciated our rooms and services. I take your comment regarding the gym facilities and the breakfast seriously and rest assured that I will share your feedback to the relevant department to improve our... More 

Hong Kong, Hong Kong
1 review
2 of 5 stars Reviewed 3 days ago NEW

Taxi drivers have never heard of the hotel name in English or Chinese, hotel old and shabby looking, reception staff poor and treat Hhonors worse than non-members, breakfast pretty awful, complementary internet connection poor in room, no internet access in public areas.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kung Beng Q
Level Contributor
1 review
3 of 5 stars Reviewed 5 days ago NEW

A friend of mine and I Stayed for a night. The Gentleman (he was wearing specs ) who helped us with our Bags were very Polite , smiling.and help full. We enquired about few things around the hotel.He did explained very well, although he seems suffering with his English skills. (but he managed to overcome with his attitude and his... More 

Helpful?
Thank Ashiq T
New Jersey
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I chose this location out of loyalty to Hilton Honors. Excellent hotel and kept extremely clean and the staffs was superb in all respects. The hotel has 2 wings, I had the advantage of having been upgraded to a very nice 2 room suite with access to the quiet executive lounge where they served breakfast and evening snack with beers... More 

Helpful?
Thank Karen C
jackiew536, Public Relations Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Karen C, Thank you for staying with us and sharing your experience on Trip Advisor. We are very pleased to know that you enjoyed our service provided by our staff.They work hard to take care of the guests, meet their needs, make them feel at home and your kind words are sincerely appreciated. We wish to welcome you back... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The hotel seems quite modern and new from the outside, but the hardware inside is a little bit old. Fans of AC and bathroom in my room was loud. However, they have the best service I've ever had in China. Recommended.

Review collected in partnership with this hotel

Helpful?
Thank Darren H
jackiew536, Public Relations Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Darren H, Thank you for staying at Doubletree by Hilton Pudong. We are glad you received and excellent service throughout your stay here and your suggestions will be brought up to our management team to make your stay more comfortable for your next visit. Thank you for sharing your thoughts with us and recommending our hotel. We hope to... More 

Flacq
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is well located, not far from main attractions reachable within taxi distance. The staff tried to help whenever they could and i believe the Hotel should giving more English courses to the staff which will help them work better. But those who didn't understand us made their most to help and we are grateful for that. The food... More 

Helpful?
Thank Sharss22
jackiew536, Public Relations Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Sharss22, Thank you very much for taking the time to share your experience on Trip Advisor. I am very pleased you appreciated our location and the helpfulness of our staff. Regarding the communication issues, we can understand that you expect a high English level in a high star ranking hotel like us. We will enhance the language training to... More 

Guangzhou
1 review
5 of 5 stars Reviewed 6 days ago NEW

They don't have to, but they willing to do. Last few weeks, I subjected to various unpleasant experiences with Corporate Guest Relations Specialist in Hilton Reservations and Customer Care. I submitted my status match almost two weeks ago. In their website, told me I will get reply about 5 business day. Before that the hilton guest relations specialist already promise... More 

Review collected in partnership with this hotel

Helpful?
Thank xgz c
jackiew536, Public Relations Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear xgz c, Thank you very much for taking the time to share your wonderful review on Trip Advisor. I am very pleased we were able to offer you a great experience at our hotel despite the troubles you met with your Diamond member status. Customer satisfaction is our primary objective and guiding principle and I am delighted we met... More 

Shanghai, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I stayed with this hotel for almost one year. the location is quite good, near a subway and it's easy to call a taxi. the room is great. I am the diamond member of honors and always got a proper upgrade. like this hotel and will stay next time definitely.

Review collected in partnership with this hotel

Helpful?
Thank 大道沉默
jackiew536, Public Relations Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear 大道沉默, Thank you for staying at Doubletree by Hilton Pudong and sharing your experience on Trip Advisor. I am delighted to read that you had a great experience in our hotel and that you valued our facilities and services. We always strive for perfection and your kind comment is sincerely appreciated. We look forward to welcoming you back in... More 

Main Beach, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

A beautiful building with spacious rooms. The owners clearly do not want to invest as the carpet in my room was filthy. I did not see one smile from one staff member, so I have to question the management of this hotel. My guess is that the owners are sucking out the life of both the physical property and the... More 

Review collected in partnership with this hotel

Helpful?
Thank Tourismeducator
Barrie, Canada
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have spent over 60 nights at the DoubleTree in Shanghai. As a Diamond member I have been treated extremely well. Mike Requilman in the executive lounge has been providing great hospitality making me feel very much at home. I hope that Mike finds a great home after he is done his internship here in Shanghai within the Hilton brand.... More 

Helpful?
Thank Dan99191
jackiew536, Public Relations Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Dan99191, Thank you for staying with us and sharing this wonderful review on Trip Advisor. I am pleased you enjoyed your Diamond member's advantages and that you received excellent service throughout your stay here. We try our best to make our guests feeling at home and I am delight you have felt it, especially during the barbecue event. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Century Park

Neighborhood Profile
Century Park
Shanghai residents see Pudong’s suburbs as the place that grown-ups retreat to when they’re ready to settle down and stop living in the cramped confines of a refurbished lanehouse. The areas around Century Park are some of the most desirable as they are in close proximity to the Metro Lines, granting easy access to the heart of Puxi. The park itself is a huge draw, it’s one of Shanghai’s biggest and there are sports fields tucked into one of its corners, but five-star hotels, museums and great malls make life in the Century Park area easy for the homesick foreigner. And if living in a Western bubble in China isn’t your thing, there is plenty of local flavor to be had in between the major development. Some of Lujiazui’s futurism can also be seen in buildings and sculptures throughout the neighborhood as well.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
Official Description (provided by the hotel)
Close to Shanghai New International Exhibition Center, located in Lujiazui Business Center, the 47-story Jin Jiang Oriental Hotel (the formerly Sofitel Shanghai Jin Jiang Oriental Pudong) soars majestically over Pudong with convenient access to Shanghai CBD (central business district). The hotel features 850 tastefully designed rooms in West Wing and East Wing, 6 inspired restaurants, a health club, an in-door swimming pool, an out-door tennis court, and conference facilities for up to 600 delegates. X-Sensation, the famous revolving restaurant and bar is an ideal venue to entertain friends, family and business associates. With almost 10-year experience of professional service and kind atmosphere, this deluxe 5-star hotel offers great packages to ensure your next business trip is a fruitful one. ... more   less 

Additional Information about DoubleTree by Hilton Shanghai Pudong

Address: NO. 889 Yanggao South Rd, Shanghai 200127, China
Location: China > Shanghai Region > Shanghai > Century Park
Price Range: $113 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — DoubleTree by Hilton Shanghai Pudong 5*
Number of rooms: 850
Reservation Options:
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Also Known As:
Sofitel Shanghai
Shanghai Sofitel
Hotel Style:
#42 Business Hotel in Shanghai
#47 Family Hotel in Shanghai
#47 Romantic Hotel in Shanghai
#62 Luxury Hotel in Shanghai
#122 Best Value Hotel in Shanghai
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