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Sofitel Shanghai Hyland

No.505 Nanjing East Road, Huangpu District, Shanghai 20001, China
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Nanjing Lu (Nanjing Road)
    0.0 mi
  • 4 star hotel
  • Free Wifi
Reviewed 4 days ago
Fabulous hotel
Wonderful experienced hotel staff and excellent, understated... more
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1,071 Reviews from our TripAdvisor Community

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Showing 711: English reviews
Perth, Australia
Reviewed 4 days ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank tangruize17
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Reviewed 6 days ago NEWvia mobile

Great location walking distance to some of shanghai's best shopping. Helpfull staff, beautiful rooms although the beds were very firm. Great little bar in lobby with very tasty home brewed beer. As always great food, service and sofitel treatment. Nothing is ever a problem and they go the extra mile to ensure your stay is 5 star.

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Helpful?
Thank ZalaCraig H
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear ZalaCraig h, First of all I hope you had a nice trip back home, and we would like to thank you for sharing your feedback regarding your recent experience at Sofitel Shanghai Hyland. We are thrilled to learn that you had a great experience with us and particularly appreciate our homemade beer the Beer505. I will definitely share your...

Cebu, Philippines
Reviewed 1 week ago

This hotel is perfectly located in the center of Nanjing Street, where shopping and food is everywhere. Its clean, and has got accessible entry and exit points. I love the people at the concierge, very helpful, speaks english, and very attentive to the needs of the guests. Room size is just right, and the view at night is very nice....

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Helpful?
Thank kalipay
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Kalipay, Thank you very much for your wonderful review and fantastic rating regarding your recent stay with us. We did love reading about your delightful stay with us. Your compliments on the Concierge team are highly appreciate .I will make sure that your praises will be passed on to the team, so all can appreciate your feedback and motivate...

Brisbane, Australia
Reviewed 1 week ago

This hotel was right on the Pedestrian Rd in the middle of the shops. Walking distance to other shopping areas, the subway and the Bund. We had a suite which meant plenty of room with a separate lounge area, comfortable bed and large bathroom. Room was cleaned well and generally the hotel was nicely presented. The staff were helpful when...

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Helpful?
Thank Barny21
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Barny21, How delightful it is to read your kind words, thank you for sharing your feedback on TripAdvisor. We are glad to learn that every accepts of your stay live up to your expectation. I will make sure that your praises will be passed on to the team, so all can appreciate your feedback and motivate them to keep...

Singapore, Singapore
Reviewed 1 week ago

Friendly staff and a very central location. Though the location is next to busy Nanjing Road the rooms were quiet and comfortable. The hotel recognized my accor privilege membership and upgraded my room.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Sanjay V
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Sanjav V, Thank you very much for your kind words regarding your stay at the Sofitel Shanghai Hyland and thank you for your loyalty to Accorhotels. We are pleased to read that you had an enjoyable experience in our hotel. It is encouraging as our guest satisfaction is our primary concern. We are also delighted to learned that your...

Dubai, United Arab Emirates
Reviewed 1 week ago

This hotel's location is the highlight of our stay in it. its back entrance opens on the very happening Nanjing Square, which has malls, restaurants, tourist attractions etc. it is walking distance from Bunder too. It is not only very convenient but excellent location for a tourist with easy access to almost everything. The rooms and bathrooms are very small...

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Helpful?
Thank Nanishamim
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Nanishamim, It is always a pleasure to read such positive comments regarding our guests experience. Thank you very much for sharing your feedback on TripAdvisor. I could not be more pleased to read that you particularly appreciate the Mybed™ experience and ourcentral location in the heart of Shanghai. Your kind words on the friendliness and helpfulness of the team...

Nanjing, China
Reviewed 1 week ago

I wanted to spoil myself for the holidays--needs must be met, after all! I can honestly say I was not disappointed! From the custodial staff to management (my never-ending gratitude, Julia!), the hospitable nature of all concerned was......truly wonderful. More cannot be said, lest I cloud the truth! Just go experience it for yourself! Having lived in China for 7...

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Helpful?
Thank nmc10162017
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear nmc10162017, All of us at Sofitel Hyland would like to offer our sincere thanks for sharing your feedback here on TripAdvisor. We are happy to read that you had a memorable stay with us and the entire team of Sofitel Shanghai Hyland managed to make your stay a pleasant one. Your nice words have been shared with everyone as...

Bandung
Reviewed 1 week ago via mobile

Unexpectedly, the room size was small. But location is unbeatable, smack bang in the middle of Nanjing Pedestrian Street. Service was impeccable, concierge even helped us finding transportation when we were no longer a hotel guest, but got stranded around the area. Finding taxis in Shanghai is a but tricky when you don't know what you were doing. Food in...

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Helpful?
Thank dcarollina
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear dcarollina, Thank you very much for taking the time to share your feedback in regards to your recent at Sofitel Shanghai Hyland. We are delighted to read that you had a most pleasant experience while staying with us, and particularly appreciate our unbeatable location in the heart of Shanghai. Your kind words on the service professionalism and friendliness are...

Reviewed 1 week ago

Right in the middle of Nanjing Street. Very near the metro stop. Can walk to the Bund. We had macaron as the welcome gift. Check-in and check-out was smooth. There's Muslim restaurant right across the hotel.

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Helpful?
Thank Ina A
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Ina A, Thank you very much for sharing your feedback on TripAdvisor and for the fantastic rating. We are delighted to read that you had a most pleasant experience while staying with us, and particularly appreciate our unbeatable location in the heart of Shanghai. I will certainly share your kind words with all the team. Once again thank you...

Reviewed 2 weeks ago

My family and me went to Shanghai for holiday, departing from our residence in NZ. As a foreign born Chinese ethnicity person, my experience was overall horrible and stressful. The hotel was told on the day that our room was expecting a parcel and the name it was under however they returned it as we had "checked out" which had...

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Helpful?
1Thank NomNom L
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear NomNom L, Thank you for sharing your feedback regarding your recent stay with us. We were clearly surprised to read about your atypical experience during your stay with us. Please accept our sincerest apologies for all the shortcomings, and note I will be contacting you on private to obtain more details and follow up accordingly with our team. We...

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Staying in People’s Square

Neighborhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Sofitel Shanghai Hyland sits on Nanjing Road, in the city's commercial centre, making it a premier Shanghai hotel. This Central Shanghai hotel features 383 rooms including over 140 Sofitel Club rooms with access to the Sofitel Lounge. Additional facilities at our Shanghai business hotel include two restaurants, a coffee shop, bar, gymnasium, sauna, massage centre, and conference rooms for up to 400 delegates. Nearby attractions include The Bund, Peoples Square, and the Shanghai Museum. ... more   less 

Additional Information about Sofitel Shanghai Hyland

Address: No.505 Nanjing East Road, Huangpu District, Shanghai 20001, China
Location: China > Shanghai Region > Shanghai > People’s Square
Price Range: $109 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel Shanghai Hyland 4*
Number of rooms: 383
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Ctrip TA, Travelocity, Priceline, Agoda, ACCOR and Hotwire so you can book your Sofitel Shanghai Hyland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Shanghai Hyland Hotel Shanghai
Accor Shanghai Hyland
Sofitel Hyland Shanghai
Shanghai Sofitel
Hotel Style:
#36 Spa Hotel in Shanghai
#38 Family Hotel in Shanghai
#41 Romantic Hotel in Shanghai
#55 Business Hotel in Shanghai
#59 Luxury Hotel in Shanghai
#74 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travelers have asked, with answers from Sofitel Shanghai Hyland staff and other travelers.
23 questions
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See all questions (23)

Questions? Get answers from Sofitel Shanghai Hyland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best views are 20th floor and up”
 of 5 bubbles kalipay, 1 week ago | Read review
“It is comparatively expensive hotel in China so the room choice is on what you can afford.”
 of 5 bubbles Nanishamim, 1 week ago | Read review
“Stay in a club room only”
 of 5 bubbles Noah7, 2 weeks ago | Read review
“Better views on the higher floors”
 of 5 bubbles allansuter, 3 weeks ago | Read review
“The floors below 19 is renovated, ask for renovated floor/room if you prefers modern feels.”
 of 5 bubbles prodigyr2, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question