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Sofitel Shanghai Hyland

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#53 of 4,454 Hotels in Shanghai
Certificate of Excellence
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Sofitel Shanghai Hyland
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948 Reviews from our TripAdvisor Community

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Showing 633: English reviews
Singapore, Singapore
Level Contributor
53 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My family stayed three nights in two rooms at this property. Appreciate the hotel effort to arrange our two rooms to be next to each other. Although the lifts were old, the common areas like the lobby and our rooms wee newly furnished. The service was adequate and we really enjoyed the mooncakes that were left in our two rooms... More 

Helpful?
Thank AlbusD
Singapore
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

having to make a one night stop at shanghai, i choose Sofitel for the standards. i was globally satisfied : room comfy although a bit costy but this is Shanghai and it is on Nanjing East road , pedestrian road. standrard room don t have much of a view . in my case it did not bother me much but... More 

Helpful?
Thank Toaster80
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Toaster80, Thank you so much for choosing our hotel during your trip to Shanghai and thank you for taking the time to share your extensive feedback with us. It has been a great pleasure having the chance of welcoming you and we are very proud that we have succeeded to meet your expectations. We are looking forward for your... More 

Winchester, United Kingdom
Level Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Despite the central location, the entrance to the hotel is on the Nanjing Pedestrian precinct side and so vehicle access is to the rear of the building. If you do not speak mandarin make sure you take a printed map and address with you. Traffic is very busy and make sure that the taxi does not drop you across the... More 

Helpful?
Thank WinchesterCathedral
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear WinchesterCathedral, Thank you very much for taking the time to share your feedback on TripAdvisor and thank you for your loyalty to Sofitel Shanghai Hyland. It is always a pleasure to welcoming you back, I'm delighted to learn that you had a great time while staying with us , and particularly appreciate our privileged location in the heart of... More 

New Jersey
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just got back from a four day stay here. I knew the brand so was confident this would be a good pick and it was. The location is perfect whether you are there on business or a tourist. Within walking distance of the Bund and the pedestrian walkway, you could find many things just outside of the hotel. The rooms... More 

Helpful?
1 Thank mstella140
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Mstella140, Many thanks for taking the time to share your feedback regarding you recent stay with us, and for the fantastic rating on TripAdvisor. We did love reading about your delightful stay with us. It is encouraging as our guest’s experience is our primary concern. We are also delighted to learned that you particularly enjoyed our Sofitel Club and... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

The first thing I must say is that Shanghai is an expensive city and therefore everything must be viewed through that prism. This hotel is of a standard that you would expect of Sofitel. Rooms are spacious enough and well equipped to all but the most demanding. I arrived late on the first day and elected to eat a la... More 

Helpful?
1 Thank Philip B
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Philip B, Thank you very much for taking the time to share your valuable comments on TripAdvisor. We did love reading about your delightful stay with us. It is encouraging as our guest’s experience is our primary concern. We are also delighted to learned that you particularly enjoyed our Food and Beverage outlets. Your kind words on the helpfulness... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Staff is friendly and understand english. The rooms are great with very comfortable bed and clean!! The hotel is on Nanjing road which is very convinient for shopping and dine out. The hotel also offers good rates to exhange currency and no commission.

Helpful?
1 Thank Sophie W
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Sophie W, Many thanks for taking the time to share your feedback regarding you recent stay with us, and for the fantastic rating on TripAdvisor. We are delighted to learn that you enjoyed most of our facilities and services. Your kind words on the friendliness of our Ambassadors is highly appreciate. Be sure that I will also share your... More 

Jaipur, India
Level Contributor
104 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is exactly on the main tourist place Nanjing road, it is like walking street for tourists and there are big shops and restaurants over there, hotel is good rooms are clean and hotel hospitality is satisfactory

Helpful?
Thank ananyafrp
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Ananyafrp, Thank you very much for posting your nice review about your stay with us. We are most pleased to read that you were able to fully-enjoy our amazing location and that every aspect of your stay lived up to your expectations. We look forward to welcoming you back in the future. Kind regards, Morgane Borrel Guest Experience Manager... More 

Mauritius
Level Contributor
120 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I cannot believe i did not review this hotel. This is my third stay here in 1.5 yrs. good breakfast. This time, i got a big room with view of the bund. Breakfast is good aalways. Dinner buffet is pleasant as well but the room service menu is not very appealing. Check ins tend to be lenghty and messy at... More 

Helpful?
Thank JLira
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Jlira, Thank you so much for choosing Sofitel Shanghai Hyland as your favorite location during your trips to Shanghai , and for sharing your experience with the TripAdvisor community. I am very delighted to hear that you enjoyed your 3rd stays with us and particularly appreciate our unbeatable location in the heart of the city. Your kind feedback will... More 

Shanghai, China
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Not far from the bund and next to the main attractions (as Nanjing Road, people's square, Shanghai museum) New rooms at the 20 floor are very comfortable and the exécutive lounge offer a very nice selection of wines and free snacks. Nice place for business.

Helpful?
Thank danielchen2016
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear danielchen2016, Thank you so much for choosing our hotel during your trip to Shanghai and thank you for taking the time to share your extensive feedback with us. It has been a great pleasure having the chance of welcoming you and we are very proud that we have succeeded to meet your expectations. We are looking forward for your... More 

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Staying in People’s Square

Neighborhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Sofitel Shanghai Hyland sits on Nanjing Road, in the city's commercial centre, making it a premier Shanghai hotel. This Central Shanghai hotel features 383 rooms including over 140 Sofitel Club rooms with access to the Sofitel Lounge. Additional facilities at our Shanghai business hotel include two restaurants, a coffee shop, bar, gymnasium, sauna, massage centre, and conference rooms for up to 400 delegates. Nearby attractions include The Bund, Peoples Square, and the Shanghai Museum. ... more   less 

Additional Information about Sofitel Shanghai Hyland

Address: NO. 505 Nan Jing East Rd, Shanghai 200001, China
Location: China > Shanghai Region > Shanghai > People’s Square
Price Range: $122 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel Shanghai Hyland 4*
Number of rooms: 383
Reservation Options:
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Also Known As:
Sofitel Shanghai Hyland Hotel Shanghai
Accor Shanghai Hyland
Sofitel Hyland Shanghai
Shanghai Sofitel
Hotel Style:
#34 Spa Hotel in Shanghai
#38 Family Hotel in Shanghai
#41 Romantic Hotel in Shanghai
#53 Luxury Hotel in Shanghai
#55 Business Hotel in Shanghai
#85 Best Value Hotel in Shanghai
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