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Sofitel Shanghai Hyland

#51 of 4,320 Hotels in Shanghai
Certificate of Excellence
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890 Reviews from our TripAdvisor Community

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Showing 596: English reviews
Geelong, Australia
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was one of the high points of our stay in Shanghai for 4 nights. Service was just magnificent and nothing to worry about. The main road next to the entrance was nothing to worry about as the rooms must have been double glaze as we had no road noise at all. The staff we ever so helpful and nothing... More 

Helpful?
Thank Les W
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Les W, Thank you very much for your wonderful review and fantastic rating regarding your recent stay with us. We did love reading about your delightful stay with us. Your compliments on the service, rooms and central location are highly appreciate .I will make sure that your praises will be passed on to the team, so all can appreciate... More 

jakarta
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Enjoyed this hotel which has good rooms, a very good breakfast and efficient staff. The location is good on East Nanjing Street next to a metro station and a straight 15-minute walk to the Bund. Public areas were pretty busy and the main reception is accessed via the lift which makes the first impression not too great but once inside... More 

Helpful?
Thank ianf22
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear ianf22, How delightful it is to read your kind words, thank you very much for sharing your review on TripAdvisor! I couldn’t be more pleased to read that you particularly appreciate our breakfast, efficient Ambassadors and also took advantage of our unbeatable location in the heart of Shanghai. I will make sure to share your feedback with all the... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Very convinience for leisure and near to the bund few minutes to walk. Nanjing road just its back door only. Mrt eat nanjing east station. Worth for money. Food no problem. Hotel not new but its quite clean just opposite with shangrilla hotel

Helpful?
Thank RudyYu77
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear RudyYu77, Thank you very much for taking the time to share your feedback on TripAdvisor. We are delighted to learn that you had a most enjoyable stay with us. I'm glad that you particularly appreciate our unbeatable location and food. We are all looking forward to welcoming you back soon in Shanghai. Sincerely, Morgane Borrel Guest Experience Manager h1603-qc@sofitel.com More 

Hong Kong, China
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

As most said, very convenient location as it is situated next to Nanjing East Road (walking street) but never try to catch taxi on the 2/F lobby driveway during busy time. Executive lounge standard maintain and very generous with their wine. Platinum member received upgrade to a corner room claim "suite" but strange enough my business associate who is a... More 

Helpful?
Thank PASSPORT0929
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Passport0929, Thank you very much for sharing your feedback here on TripAdvisor and for your loyalty to Sofitel Shanghai Hyland. I'm glad to read that you particularly appreciate the evening cocktail in our Sofitel Club and of course our central location in the heart of Shanghai. I'm sorry if this time your room experience didn't completely meet your expectation.... More 

Melbourne, Australia
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Once there, the hotel is convenient to the Bund and is centrally located. The ride from hongqiao train station was a bit long for my taste. The hotel staff asked for at least 10 min to get a taxi. It is not a place they drive past regularly It's a nice hotel. The room was comfortable and clean with a... More 

Helpful?
Thank EricGB555
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear EricGB555, First of all I hope you had a nice trip back to Australia and thank you for sharing your impressions on TripAdvisor following your stay at Sofitel Shanghai Hyland. We are delighted to learn that you had a most enjoyable stay with us. I'm glad that your particularly appreciate the comfort of our room and our unbeatable location.... More 

Singapore, Singapore
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This hotel is located right in the middle of the Nanjing Walking Street and walking distance to The Bund. Travelling to Hongqiao and Pudong Airport is relatively convenient. The room is very cosy and clean. Hotel staff is also very helpful. Highly recommended

Helpful?
Thank josephlimpk
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Josephlimpk, It is always a pleasure to read such positive comments regarding our guest experience, and thank you for posting your review on TripAdvisor following your recent stay with us. I'm delighted to learn that you particularly appreciate our privileged location in the heart of Shanghai and our very cosy and clean room. Your kind words on the helpfulness... More 

Singapore, Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed & experienced the hospitality in Accor Group hotels in many countries. I have continued to support the Accor Group over the years because of its consistent high quality service standards & have been greatly satisfied most of the time. Suffice to say that my recent stay at Sofitel Hyland Shanghai, which is at most average, is perhaps... More 

Review collected in partnership with Accorhotels.com

Helpful?
2 Thank Khoo J
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Khoo J, Thank you for taking the time to tell us about your experience at Sofitel Shanghai Hyland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. While I'm happy to read that your took advantage of our unbeatable location, I'm really sorry to find out that our Ambassadors... More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Location: 9.0 ~ around 1 hour drive to Pudong airport, taxi from 160 to 240 rmb ~ locates above nanjing walking street, which means 1 min walk to shops and restaurants, super convenient ~ suggest to walk down the ramp to get a taxi to local areas. ~ you may ask the conceige to arrange a taxi to airport. Utility:... More 

Helpful?
Thank Momo M
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Momo M, Thank you very much for choosing to stay with us recently, and thank you also for taking the time to review Sofitel Shanghai Hyland on TripAdvisor. It gives us great pleasure to learn that you made the most of our brilliant location in heart of Shanghai, and appreciate our Sofitel Club and breakfast .However, we do regret... More 

Stockholm, Sweden
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The service and staff were superb, kind, attentive, professional in every aspect. Great breakfast with everything you ever want to start your day. Great gym where both hotel guests and locals worked out, which made it more lively than the usual hotel gym. Fantastic location, right off the bustling East Nanjing Road, close to People´s Square and near the subway.... More 

Helpful?
Thank Otto S
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Otto S, All of us at Sofitel Hyland would like to offer our sincere thanks for sharing your feedback here on TripAdvisor. We are pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s experience is our primary concern. We are also delighted to learned that your particularly enjoyed our central... More 

London, United Kingdom
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Being an Accor member I have stayed at a number of Sofitel hotels around the world. Unfortunately this Sofitel is below every other Sofitel I have stayed in. I was staying on the 28th floor and most of the time the corridor smelled rather like sewage (luckily this did not come into my room but still unpleasant). The decor is... More 

Helpful?
Thank Maddy B
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Maddy B, Thank you for taking the time to share you feedback following your experience at Sofitel Shanghai Hyland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are deeply concerned to read about your unpleasant experience. I will be contacting you shortly on private to get more... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in People’s Square

Neighborhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Sofitel Shanghai Hyland sits on Nanjing Road, in the city's commercial centre, making it a premier Shanghai hotel. This Central Shanghai hotel features 383 rooms including over 140 Sofitel Club rooms with access to the Sofitel Lounge. Additional facilities at our Shanghai business hotel include two restaurants, a coffee shop, bar, gymnasium, sauna, massage centre, and conference rooms for up to 400 delegates. Nearby attractions include The Bund, Peoples Square, and the Shanghai Museum. ... more   less 

Additional Information about Sofitel Shanghai Hyland

Address: No.505 Nanjing East Road, Huangpu District, Shanghai 20001, China
Location: China > Shanghai Region > Shanghai > People’s Square
Price Range: $109 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel Shanghai Hyland 4*
Number of rooms: 383
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com, Expedia, Hotwire, Agoda, Ctrip TA, Travelocity, Orbitz, HotelTravel.com, Odigeo and Priceline so you can book your Sofitel Shanghai Hyland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Shanghai Hyland Hotel Shanghai
Accor Shanghai Hyland
Sofitel Hyland Shanghai
Shanghai Sofitel
Hotel Style:
#33 Spa Hotel in Shanghai
#38 Family Hotel in Shanghai
#41 Romantic Hotel in Shanghai
#51 Luxury Hotel in Shanghai
#55 Business Hotel in Shanghai
#64 Best Value Hotel in Shanghai
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