We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

THE ONE Executive Suites managed by Kempinski-Shanghai

Save
Share
Traveler (231)
Room & Suite (108)
Dining (9)
Overview
  • Excellent62%
  • Very good26%
  • Average9%
  • Poor2%
  • Terrible1%
Travelers talk about
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
Rooms
Aug 27Aug 28
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 4 partner sites to see rooms from $130.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Shanghai hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "5ff4698cf8364c42a0d6711807a41ed1", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2442868,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[40826002],"additionalContentIds":[],"pollCount":0,"checkin":{"day":27,"month":8,"year":2018},"checkout":{"day":28,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":130,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"5ff4698cf8364c42a0d6711807a41ed1","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":142,"lowestMetaPrice":130,"additionalPartner":false,"highestMetaPriceDisplay":142,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":142,"lowestMetaPrice":130,"highestMetaPriceDisplay":142,"hotelName":"THE ONE Executive Suites managed by Kempinski-Shanghai","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjVmZjQ2OThjZjgzNjRjNDJhMGQ2NzExODA3YTQxZWQxIiwiQUlLIjoiOGRjM2YzNjdhNDcxNDg5MGEwZDhmNjBiOTdmNzU1NzcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "08/27/2018", "checkOut": "08/28/2018", "lowestPrice": "$130", "hasDates": true, "hacComplete": false, "contentIdMappings": {"40826002":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (426)
There are newer reviews for THE ONE Executive Suites managed by Kempinski-Shanghai
See the most recent reviews
Filter reviews
346 results
Traveler rating
209
89
36
7
5
Traveler type
Time of year
LanguageEnglish
More languages
209
89
36
7
5
Show reviews that mention
All reviewswashing machinerooms are big and cleanliving roomwest nanjing roadserviced apartmentsmall kitchenhome away from homewalking distancegreat roomhouse keepingmetro stationperfect staytrain ticketsexcellent locationconvenience storebusiness triphotel room
FilterEnglish
Updating list...
11 - 15 of 346 reviews
Reviewed May 24, 2018 via mobile

The room was spacious and really comfortable!totally loved the room! It’s ensuite with living room/ kitchen too! Close to metro , about 7-8 mins walk. Near the new Starbucks roastery! The only down side of the stay is that pillow is too low and uncomfortable....More

Thank Jen80811
Response from Gerrit_Thesing, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded May 25, 2018

Dear Jen80811, I appreciate your kind review of your recent experience at our hotel. I am glad to know that your enjoyed our room facilities as well as the the central location. I have brought your comment to our team for the issues which you...More

Reviewed May 23, 2018 via mobile

I spent 5 nights here in May and cannot day enough good things about THE ONE. The service was top notch, the suite was beautiful and comfortable, the wifi was consistent and reliable. (The shower water pressure was excellent for those who care as much...More

Thank Christina B
Response from Gerrit_Thesing, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded May 25, 2018

Dear Christina B, We greatly appreciate the time you have taken to let us know just how much you enjoyed your stay with us at THE ONE Shanghai. We were thrilled to receive your positive feedback and we have already shared your feedback with our...More

Reviewed May 23, 2018

What a great hotel! Location, staff, service, restaurant, room. All were fabulous, would recommend staying at this hotel to anyone! We stayed 5 nights and the room was perfect and we central to everything.More

Thank jfen2n
Response from Gerrit_Thesing, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded May 25, 2018

Dear jfen2n, Thank you for your review. I am very pleased to hear you enjoyed your stay with us and will share your feedback with the team! We look forward to your next visit here in Shanghai. With best regards, Gerrit H Thesing General Manager...More

Reviewed May 22, 2018 via mobile

When you enter the lobby is lush like most hotel small but nice Check in was a little chaotic and time consuming, room was not ready had to come back an hour later Came back and got my key only 1 key which was strange...More

Thank Hira H
Response from Gerrit_Thesing, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded May 25, 2018

Dear Hira H, Many thanks for your very kind review. We are very happy to read that you enjoyed your stay from start to finish, and that our team made you feel at home at The ONE! We hope you will visit us soon again,...More

Reviewed May 19, 2018 via mobile

特別的體驗我畢生難忘這一次也是為了出差才去住這家酒店了因為他不在重點區域價格相對便宜,這家有好有不好,體驗相當特別,有房間咖啡杯里有咖啡的,有多送條被子叫我自己套好的,但有些部分也是好的,床不錯,睡的好,早餐還行,停車一1小時15元,過夜120人民幣喔 1.front desk : perfect , quick , listen and helpful 2. Door man : so far so good more kindly and gentleman will be better 3. Room service : poor when I need one more quilt they send me a quilt cover and quilt...More

Thank Stupidricky
Response from Gerrit T, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded May 20, 2018

Dear Smartricky, We appreciate your detailed review. We are glad that our front desk team is able to make your stay as comfortable for you as possible and the central location is truly ideal to explore the city. Your feedback with regards to the housekeeping...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Room Service
Restaurant
Spa
Hotel Amenities
Room Service
Wheelchair access
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Airport Transportation
Self-Serve Laundry
Non-Smoking Hotel
Electric Vehicle Charging Station
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Restaurant
Spa
Heated pool
Indoor pool
Sauna
Details
Price range
$129 - $214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Family Hotel in Shanghai
#31 Spa Hotel in Shanghai
#45 Luxury Hotel in Shanghai
#86 Business Hotel in Shanghai
#461 Best Value Hotel in Shanghai
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
$129 - $214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Family Hotel in Shanghai
#31 Spa Hotel in Shanghai
#45 Luxury Hotel in Shanghai
#86 Business Hotel in Shanghai
#461 Best Value Hotel in Shanghai
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Add Photo Photos
Traveler (231)
Room & Suite (108)
Dining (9)
Family and Play Areas (3)
Nearby
Jing'an
The heart of this neighborhood is the Jing'an Temple,
while the main artery of excitement and entertainment
is West Nanjing Road. Close to the Former French
Concession, the area has a similar draw for foreign
residents but displays a more commercial character.
Large, flashy malls, luxe residential high-rises and
trendy nightlife areas can be found along West Nanjing
Road, but areas off the busy street have the same
...More
Questions & Answers
Ask a question
apysha
August 15, 2018|
AnswerShow all 2 answers
Response from Baru239 | Reviewed this property |
No, there are no dishwasher.
0
Votes
crop17106
August 4, 2018|
Answer
Response from Gerrit T | Property representative |
Dear crop17106, thanks you for the message, yes we do have a crib available. Kindly please send a direct message. Best, Gerrit
0
Votes
FaneGSM
May 24, 2018|
Answer
Response from Gerrit T | Property representative |
Dear FaneGSM, Thank you for your question and your interest in The ONE. Yes, we do have Ethernet cables at all desk for guests who prefer a wired internet connection. Kindly please be in touch by direct message to assist you... More
2
Votes
Room Tips
"Please be aware that the bathrooms have blinds that can be lowered electronically for privacy. My friends..."
Read review
"best view, clean room, professional service"
Read review
"Comfortable room, everything is nice only the dryer didn’t work"
Read review
"Ask for a corner room, they are much brighter (usually end in 01 or 12 I think)"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing