Andaz Xintiandi Shanghai
No.88 Songshan Road Huangpu District, Shanghai 200020 China
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About
#87 of 5,043 hotels in Shanghai
Location
4.8
Cleanliness
4.6
Service
4.5
Value
4.1
Travelers' Choice
The first Andaz in Asia is located in Xintiandi—a landmark entertainment area in the heart of downtown Shanghai, internationally acclaimed for its restored Shikumen architecture housing stylish restaurants, bars, and boutiques. Andaz Xintiandi, Shanghai is a short walk to the Metro and the prestigious Huai Hai Zhong Road, one of Shanghai’s premier shopping areas. The newly constructed 28-storey hotel features 307 spacious guest rooms measuring 41 square metres, including 47 premium rooms and suites ranging from 80–740 square metres, all with vibrant views over Shanghai and impressive LED lighting where guests can customise the colour to suit their mood. As in all Andaz hotels, non-alcoholic minibar drinks and snacks, local telephone calls and wireless internet access are complimentary.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
Chinese
Location
100Great for walkers
Grade: 100 out of 100
206Restaurantswithin 0.3 miles
24Attractionswithin 0.3 miles
Contact
No.88 Songshan Road Huangpu District, Shanghai 200020 China
Name/address in local language
Getting there
South Huangpi RoadShanghai Metro3 min
Huangpi South RoadShanghai Metro3 min
Rental CarsSee all Shanghai rental cars
1509Reviews15Q+A100Room tips
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The Andaz is in an upscale district of Shanghai called Xintiandi. The surrounding neighborhood is very walkable and is filled with luxury shopping and malls. Additionally there are several upscale restaurants and bars that are just steps outside of the hotel. In regard to the hotel, I was only there one night so I made limited use of the hotel, but will say that it is definitely 5-star service. Check-in was quick and easy and the lounge on the ground floor provided excellent service. Breakfast is served on the second floor of the hotel and like many luxury hotels in Asia, it was exceptional and had elements of both Western and Asian-style breakfast available. This hotel is located right off Huaihai Road, which is probably one of the highest profile streets in Shanghai and is filled in both directions from the hotel with shopping, cafes, etc. If you want to walk to the Bund River, it’s only about a 15 minute trek from the hotel. I have stayed at hotels right on the Bund and feel this hotel—and the Langham which is next door to the Andaz—-are actually in a better location for options (eating, drinking, shopping) outside the hotel than those on the Bund. …
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Date of stay: March 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here pre-Covid and it was excellent. Post-Covid it has lost some of its buzz and the rooms whilst very clean and still nice are starting to show age from lack of use during the Covid Period. Gym is excellent and complimentary coffee at the reception is nice.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I love the location of the hotel which is in the heart of shanghai, where I go to work often. This is the first time staying after Covid and the experience is exceeding expectations. The hotel staff is very warm and helpful. Will return for the hospitality
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
After being one of my go-to and favorite Shanghai Hotels…It has become one of those “Run of the Mill” hotels. Maybe it was the Pandemic, but oh how much the service, the vibe, the attraction has changed. Very unfortunate as this hotel is in a GREAT location! Hoping they bring the vibe back!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Shao, Guest Services / Front Office at Andaz Xintiandi Shanghai
Responded 3 weeks ago
Dear seunglee66, Thank you for choosing to stay at Andaz Xintiandi Shanghai. I would like to sincerely apologize that the hotel was unable to meet your expectations during your recent stay. We have already shared your comments with all the operation department concerned to fully implement the corrective measures necessary to rectify these shortcomings. It's through comments from guest such as yourself that are enabling us to continue to improve and provide our guests with the service that they come to expect from Andaz Xintiandi Shanghai. We value your input, in helping us to achieve our commitments. xiexie David Shao Director of Operations Andaz Xintiandi Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I love the Andaz Hotel right in Xintiandi with lots of choices for restaurants and not far from the Bund so for me just centrally located in the perfect location. Rooms are super comfortable and clean. Staff are just there for anything you need, always welcoming you by first name and it starts with John at Concierge as soon as you enter the hotel. I just love this hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Shao, Guest Services / Front Office at Andaz Xintiandi Shanghai
Responded 3 weeks ago
Dear D2881WTphilipc, Thank you very much for having taken the time to share your review following your recent visit to our hotel. Your kind feedback on our room cleaning as well as the service of our associates John are very much appreciated. We hope to welcome and have you again soon. Sincerely, David Shao Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hyatt program membership status not recognized and welcomed at front desk during check-in, Room upgrade not mentioned and could not meet personal expectation of a corner and quiet one. Employee service seems nothing big wrong but without meeting or even caring any customer pleasantness. Nothing higher than 3 can be scored regarding this stay experience.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Shao, Guest Services / Front Office at Andaz Xintiandi Shanghai
Responded 3 weeks ago
Dear AllanQianSH, Thank you for choosing to stay at Andaz Xintiandi Shanghai. I would like to sincerely apologize that the hotel was unable to meet your expectations during your recent stay. We have already shared your comments with all the operation department concerned to fully implement the corrective measures necessary to rectify these shortcomings. It's through comments from guest such as yourself that are enabling us to continue to improve and provide our guests with the service that they come to expect from Andaz Xintiandi Shanghai. We value your input, in helping us to achieve our commitments. xiexie David Shao Director of Operations Andaz Xintiandi Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms didn't get refurbished since years. Construction site just below the room I get: ask the reception to avoid those ones. Big window and poor aircon, resulting in polar temperature in the room. Staff was not able to help when I finally called for help at 4am (they provided a small heater that produced more noise than help)
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I’m quite a regular of this hotel. The location is very convenient to the city landmark Xintiandi. Good view of the historical buildings plus nice offerings in breakfast plus other facilities. Staff are very friendly and helpful. It’s home away from home.
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Date of stay: December 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My first time in this Hotel, experience was great, check-in was very efficient and the staff very firendly and helpful to fulfill the special forms because of the Covid-19, Rooms are very clean, very comfortable bed , only the TV programms didn't work well, many channels didn't show up. The breakfast was excellent and really a big selection. The location is just next to the Xintiandi, where you can find everykind of Restaurant , bar or shops. less then 5 minutes walking to the subway station from the Line 1.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Good location and clean hotel with surprises. Rooms comfy and bathroom very good. Located in the center of downtown Shanghai with great access to public transport and extensive food options. Good value.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$176 - $212 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShanghai RegionShanghaiHuangpu / Puxi (Downtown Shanghai)
NUMBER OF ROOMS
307
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Claim Your ListingANDAZ XINTIANDI SHANGHAI $160 ($̶1̶9̶3̶) - Updated 2023 Prices & Hotel Reviews - China
Frequently Asked Questions about Andaz Xintiandi Shanghai
Which popular attractions are close to Andaz Xintiandi Shanghai?
Nearby attractions include Former French Concession (0.2 miles), Xintiandi (0.10 miles), and Birthplace of Chinese Communist Party (0.1 miles).
What are some of the property amenities at Andaz Xintiandi Shanghai?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Andaz Xintiandi Shanghai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Andaz Xintiandi Shanghai?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Andaz Xintiandi Shanghai?
Yes, free parking is available to guests.
What are some restaurants close to Andaz Xintiandi Shanghai?
Conveniently located restaurants include Din Tai Fung (Shanghai New World), ShangHai Ye ShangHai (Xintiandi), and Vegetarian Lifestyle(Huaihai).
Are there opportunities to exercise at Andaz Xintiandi Shanghai?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Andaz Xintiandi Shanghai have airport transportation?
Yes, Andaz Xintiandi Shanghai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Andaz Xintiandi Shanghai?
Yes, dry cleaning and laundry service are offered to guests.
Does Andaz Xintiandi Shanghai offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Andaz Xintiandi Shanghai?
Many travelers enjoy visiting Jing'an Temple (1.8 miles), Shanghai Temple Of the Town God (Chenghung Miao) (1.0 miles), and Shanghai Former Provisional Government Site of the Republic of Korea (0.3 miles).