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Andaz Xintiandi Shanghai

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#21 of 4,670 Hotels in Shanghai
Certificate of Excellence
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Andaz Xintiandi Shanghai
Andaz Xintiandi Shanghai
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670 Reviews from our TripAdvisor Community

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Showing 508: English reviews
Beijing, China
Reviewed yesterday NEW

Even if it is just a basic membership, but did not enjoy the delivering newspapers every day to the room of treatment!Check-in at the front desk staff for me is to use the VISA platinum card activity expressed disdain, it is very impolite!Ask the hall staff, room to room, restaurant service personnel told me no , restaurant staff said yes!...

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Helpful?
Thank wocaishimagua
Reviewed 3 days ago NEW

This is a great hotel for family or business , great location , thoughtfully fitted rooms and with an understated luxury which does not affect its homely warmth. The lounge is relaxation defined. Great choice of breakfast .

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Helpful?
Thank ashoked2017
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear ashoked2017, Thank you very much for sharing your recent stay experience at Andaz Xintiandi, Shanghai on TripAdvisor. We are delighted you profiled our hotel as a "great hotel in the best location" and found our guest rooms to be thoughtfully designed with understated luxury and enjoyed your relaxation at Andaz Lounge. Chef Lucian is pleased to hear your praise...

Shanghai, China
Reviewed 4 days ago NEW

What a view! We stayed in the corner room with floor to ceiling windows wrapped around two full sides. It was such a pleasure to watch the sun set from the room, admiring the beautiful city scape with minimal pollution! We loved our stay.

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Helpful?
Thank Glenda P
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Glenda P, Thank you so much for sharing your recent stay experience at Andaz Xintiandi, Shanghai on TripAdvisor. We are thrilled to hear you loved our hotel. That's awesome. It's wonderful to hear you enjoyed the floor to ceiling window panorama of the city from your X-Large room. We look forward to welcoming you back to Andaz Xintiandi, Shanghai...

Beijing
Reviewed 4 days ago NEW

I like the location of this hotel. Very convenient and surrounded by lots of good restaurant and bars. Staffs are experienced and very considerate. Hotel room is nice. Breakfast food quality is good too, but less selection compared with other Hyatt hotels.

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Helpful?
Thank m13811114644
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear m13811114644, Happy Chinese New Year of the Rooster. Thank you very much for sharing your recent stay experience at Andaz Xintiandi, Shanghai on TripAdvisor. We're very pleased and grateful to receive your compliments and delighted to learn you were satisfied with your overall stay, enjoyed the location and neighborhood restaurant and bar offering and the hotel guest room. Thank...

Hong Kong, China
Reviewed 4 days ago NEW

Staying at the Andaz has always been pleasant. The location of the hotel is definitely a plus as it's close to subway stations and xintiandi where you can find almost everything. Friendly staff and cleanliness of the rooms are superb.

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Helpful?
Thank sanhor911
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear sanhor911, Thank you very much indeed for sharing your recent stay experience at Andaz Xintiandi, Shanghai on TripAdvisor. We are delighted to read you had a pleasant stay and found our location convenient, our guest rooms clean and our team of hosts friendly. That's great feedback. Thank you. We look forward to welcoming you back to Andaz Xintiandi, Shanghai...

Hong Kong, China
Reviewed 5 days ago NEW

Andaz meets the rare criteria of central, well-known (most importantly by taxis), high quality service, and good value. They're one of a handful that I pick, budget providing, when in Shanghai on business.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank diminhui
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear diminhui, Thank you very much for taking the time to share your recent stay experience at Andaz Xintiandi, Shanghai on TripAdvisor. We're delighted to read your comments and thank you for choosing our hotel when visiting Shanghai. It's very encouraging that you found our service to be of high quality and our product offering value for money. We look...

Singapore, Singapore
Reviewed 6 days ago NEW

The W brand is probably the most successful hotel brand in recent times in terms of the trendy, music, fashion style that they want to bring into the market. Having stayed at 4 Ws (Hong Kong, Hollywood, Taipei, Singapore), the look, feel and experience is pretty much on point to their brand standards and promises. Andaz, on the other hand,...

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Helpful?
Thank JevJev
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear JevJev, Thank you very much for taking the time to share your recent stay experience at Andaz Xintiandi, Shanghai on TripAdvisor. We are grateful and delighted to read your positive and constructive feedback, which is helpful to share with our team to identify areas to improve. Leon will be thrilled to hear your compliments towards him too. Thank you...

Taipei, Taiwan
Reviewed 1 week ago

Had the opportunity to stay at the Andaz for 1 night on a business trip and came away impressed with the service & decor. Trendy high-tech hotel in a prime location & the entire room can be operated by the iPad provided. Check in & check out was quick & convenient. The coffee & tea service next to the registration...

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Helpful?
Thank raseac88
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear raseac88, Happy New Year to you and thank you very much for sharing your recent stay experience at Andaz Xintiandi, Shanghai on TripAdvisor. We're delighted to read your positive comments and overall satisfaction with all aspects of your stay, in particular the efficient check-in and check-out, the in-room technology and our unique location. Sorry to hear you were disturbed...

Chicago, Illinois
Reviewed 1 week ago

The location of the hotel is great, right in the heart of the Xintiandi district with excellent access to a variety of shops and restaurants. The subway is a short walk away should you feel adventurous and want to get across town like the locals do. This hotel is about lifestyle and fun, and you can definitely see / feel...

Review collected in partnership with this hotel
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Helpful?
Thank HCKM
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear HCKM, Thank you very much indeed for sharing your recent stay experience at Andaz Xintiandi, Shanghai on TripAdvisor. We're really pleased to hear your wonderful feedback and I love your intro ~ "Service and amenities of a 5-stars, chic and fun of a boutique and scale and coziness of home"! That pretty much sums it up in a nutshell....

San Jose, California
Reviewed 1 week ago

You won't be disappointed. The attention to detail is amazing. I would definitely come back to the Andaz when returning to Shanghai. No need to be in overpriced Pudong...it's just a train ride away. Stay in Xintiandi; visit Pudong.

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Helpful?
Thank steve_sosnowski_iclo
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear steve_sosnowski_iclo, Thank you very much indeed for sharing your recent stay experience at Andaz Xintiandi, Shanghai with fellow TripAdvisor followers. We are delighted to read you had a great stay and prefer our location rather than staying in Pudong. Thank you for complimenting our team of hosts as being the "friendliest staff in town". We look forward to welcoming...

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Xintiandi

Neighborhood Profile
Xintiandi
The refurbishment of a block of old shikumen into a carless entertainment center called Xintiandi, filled with restaurants, shops and bars, turned this area below South Huangpi Road into one of Shanghai’s most fashionable areas. Luxe condos house people who can afford the high-end brands that fill the malls and shops along Madang Road. The pleasant Taipinghu Park provides the area with green space and is also home to Shanghai Fashion Week twice a year. It’s not all glitter and glamour, though, as the rise of Danshui Road has given the Xintiandi area a shot of toned-down character. Small bars and cafes, mostly owned by locals, have people hanging out in a formerly quiet, unassuming part of the neighborhood.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
The first Andaz in Asia is located in Xintiandi—a landmark entertainment area in the heart of downtown Shanghai, internationally acclaimed for its restored Shikumen architecture housing stylish restaurants, bars, and boutiques. Andaz Xintiandi, Shanghai is a short walk to the Metro and the prestigious Huai Hai Zhong Road, one of Shanghai’s premier shopping areas. The newly constructed 28-storey hotel features 307 spacious guest rooms measuring 41 square metres, including 47 premium rooms and suites ranging from 80–740 square metres, all with vibrant views over Shanghai and impressive LED lighting where guests can customise the colour to suit their mood. As in all Andaz hotels, non-alcoholic minibar drinks and snacks, local telephone calls and wireless internet access are complimentary. ... more   less 

Additional Information about Andaz Xintiandi Shanghai

Address: No.88 Songshan Road, Shanghai 200020, China
Location: China > Shanghai Region > Shanghai > Xintiandi
Price Range: $168 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Andaz Xintiandi Shanghai 4.5*
Number of rooms: 307
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hyatt Hotels Corporation, Travelocity, Ctrip TA, HotelsforEveryone, Agoda, Priceline, Cheap Tickets and Jetsetter so you can book your Andaz Xintiandi Shanghai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#14 Spa Hotel in Shanghai
#16 Business Hotel in Shanghai
#19 Family Hotel in Shanghai
#21 Luxury Hotel in Shanghai
#25 Romantic Hotel in Shanghai
#156 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travelers have asked, with answers from Andaz Xintiandi Shanghai staff and other travelers.
4 questions
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Questions? Get answers from Andaz Xintiandi Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for the biggest, corner room you can!”
 of 5 bubbles GlendaP65, 4 days ago | Read review
“Corner rooms overlooking Shanghai city Skyline (left turn from the lift) gives you a view as far as Pudong.”
  • Daytime Look of the Bathroom.
  • Would prefer a smaller writing desk.
  • Good views.
  • View of Bathroom at Night.
  • Daytime View of the Bedroom.
 of 5 bubbles JevJev, 6 days ago | Read review
“Room is clean with complementary drinks. The hotel reception provide 24 hour hot water. It's good to get hot drink during winter time. I enjoy the service most”
 of 5 bubbles , 2 weeks ago | Read review
“Ask for a high floor corner room for best views”
 of 5 bubbles 637prashants, 4 weeks ago | Read review
“I like the room higher up that face Xintiandi - the windows are really large and great for looking at the city”
 of 5 bubbles RichH810, 4 weeks ago | Read review
5 of 5
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