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Andaz Xintiandi Shanghai

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#22 of 4,941 Hotels in Shanghai
Certificate of Excellence
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1 room 2 adults 0 children
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Andaz Xintiandi Shanghai
Andaz Xintiandi Shanghai
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702 Reviews from our TripAdvisor Community

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Showing 535: English reviews
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Geneva, Switzerland
Reviewed 2 days ago NEW

Perfectly located in the hearth of Xintiandi. 2 minutes walking from the restaurants, bar, clubs. A very western area of Shanghai and therefore quite turistic. The typical area that the locals would say "we do not go there, it's for turist". Therefore prices are a bit higher but restaurants fit the westerners tastes.

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Helpful?
Thank HK_LUX_HK
San Jose
Reviewed 3 days ago NEW

Best place to stay for the money. Many restaurants near the hotel. Public transportation is very convenient. I would recommend this hotel to all. Only 1/2 hr from pudong airport cost 200 rmb from the airport

Review collected in partnership with Hyatt Hotels
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Thank 188adnans
Reviewed 5 days ago NEW

What makes the ANDAZ Shanghai my favorit in Shanghai, is the fact, that, after a working day, just go out of the hotel in the nice entertaiment area of Xiantandi, with all it´s nice places. Just easy and save place to be.

Review collected in partnership with this hotel
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Helpful?
Thank OmitAcsom
Hong Kong, Hong Kong
Reviewed 1 week ago NEW

Great location, close by subway, shopping area with lots of good restaurants. The minute you walked in the hotel, you could feel the different between the typical business attired Hyatt and this family feel Andaz. Under the leadership of Luke, his teammates: Olina, Jacky, Vance, Johnson and some I might forget the names, are all very cheerful and friendly. Everyone...

Review collected in partnership with this hotel
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Thank Yin Hing C
Shanghai
Reviewed 1 week ago

I had expectations about this stay but it ended with no more than dissappointed.Staffs are not profeesioanl and unfriendly, some of them were even arrogant. Bed setting quality was very low ,especially pillows.Over all it was a bad stay.

Review collected in partnership with this hotel
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Helpful?
Thank vhzhang
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear vhzhang, Thank you for sharing your recent stay experience at Andaz Xintiandi, Shanghai on TripAdvisor. I am terribly sorry to read that you did not have a pleasant stay. Please accept my apology. I have shared your feedback concerning the "unfriendly staff and arrogance" with our management team which we will address immediately with concern. Sorry to hear you...

Reviewed 1 week ago

Very cool and chic hotel in a fantastic location, everything in the room is automated. The hotel service is fantastic with extremely friendly staff and happy hours for a couple hours daily. The food also was great

Review collected in partnership with this hotel
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Helpful?
Thank nikhiljaising
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear nikhiljaising, Thank you very much indeed for sharing your recent stay experience at Andaz Xintiandi, Shanghai on TripAdvisor. We are thrilled to hear you enjoyed all aspects of your stay, including the in-room technology, the daily happy hour at Andaz Lounge and the quality of Chef Lucian's cuisine. We look forward to welcoming you back to Andaz Xintiandi, Shanghai...

Seoul, South Korea
Reviewed 2 weeks ago

My first stay in Shanghai was Andaz. I had no doubt to use Andaz because I was a member of Hyatt. The staffs spoke English very well so even though I couldn't speak Chinese at all, there was no problem. I loved eclair in the cafeteria. Also during the Happy hour, I could enjoy snacks and drinks. A room condition...

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Helpful?
Thank from_jay
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear from_jay, Thank you very much indeed for sharing your recent stay experience at Andaz Xintiandi, Shanghai on TripAdvisor. We are very pleased to hear you enjoyed your first stay at Andaz and found our service to be friendly and helpful. Glad to hear you also enjoyed the Éclair and happy hour drinks. You'll be pleased to know we will...

Beijing
Reviewed 2 weeks ago

Friendly with children, upgraded to view room, complimentary soft drinks coffee, snack and candy. close to everywhere, walking distance to xintiandi and many restaurants. helpful and warm staff. Only brekkie not much choice

Review collected in partnership with this hotel
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Helpful?
Thank Katherinezzzz
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Katherinezzzz, Thank you very much indeed for sharing your recent stay experience at Andaz Xintiandi, Shanghai on TripAdvisor. We are most grateful for you taking the time to let fellow readers know you enjoyed your stay with us. By the sounds of it you had a great time, with the exception of the breakfast experience. Sorry to hear you...

Vancouver, British Columbia
Reviewed 2 weeks ago

We were here to explore the best parts of Shanghai and only had 2 days to do it. This place is the best location as it's next to Xintiandi and the top end malls. Great restaurants and bars within steps and if you venture to the newer hip bars, 10 minutes tops.

Review collected in partnership with this hotel
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Helpful?
Thank kttt12
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear kttt12, Thank you very much for sharing you recent stay experience at Andaz Xintiandi, Shanghai on TripAdvisor. We are delighted to read you enjoyed two days in our neighborhood exploring the many shops, restaurants and bars. We look forward to welcoming you back again should your future travel plans bring you this way. With best regards, Robert Robert Hamer...

Hong Kong, China
Reviewed 3 weeks ago via mobile

This was my third Andaz experience, after NY Wall street and Tokyo Toranomon Hill Andazs. I really love the Andaz brand for its unique personal touch. This hotel is conveniently located in Xintiandi where I found plenty of shopping malls and diners to hang around The hotel room was spacious and clean, room service was quick and well prepared. The...

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Helpful?
Thank Michael C
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Michael C, Thank you very much indeed for sharing your recent stay experience at Andaz Xintiandi, Shanghai on TripAdvisor. First and foremost, thank you for your continued patronage of our brand and I'm glad to hear you have enjoyed recent stays at Andaz Wall Street and Andaz Tokyo Toranamon Hills. Thank you for your wonderful compliments towards our team...

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Staying in Xintiandi

Neighborhood Profile
Xintiandi
The refurbishment of a block of old shikumen into a carless entertainment center called Xintiandi, filled with restaurants, shops and bars, turned this area below South Huangpi Road into one of Shanghai’s most fashionable areas. Luxe condos house people who can afford the high-end brands that fill the malls and shops along Madang Road. The pleasant Taipinghu Park provides the area with green space and is also home to Shanghai Fashion Week twice a year. It’s not all glitter and glamour, though, as the rise of Danshui Road has given the Xintiandi area a shot of toned-down character. Small bars and cafes, mostly owned by locals, have people hanging out in a formerly quiet, unassuming part of the neighborhood.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
The first Andaz in Asia is located in Xintiandi—a landmark entertainment area in the heart of downtown Shanghai, internationally acclaimed for its restored Shikumen architecture housing stylish restaurants, bars, and boutiques. Andaz Xintiandi, Shanghai is a short walk to the Metro and the prestigious Huai Hai Zhong Road, one of Shanghai’s premier shopping areas. The newly constructed 28-storey hotel features 307 spacious guest rooms measuring 41 square metres, including 47 premium rooms and suites ranging from 80–740 square metres, all with vibrant views over Shanghai and impressive LED lighting where guests can customise the colour to suit their mood. As in all Andaz hotels, non-alcoholic minibar drinks and snacks, local telephone calls and wireless internet access are complimentary. ... more   less 

Additional Information about Andaz Xintiandi Shanghai

Address: No.88 Songshan Road, Shanghai 200020, China
Location: China > Shanghai Region > Shanghai > Xintiandi
Price Range: $181 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Andaz Xintiandi Shanghai 4.5*
Number of rooms: 307
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Hyatt Hotels Corporation, Cheap Tickets, Expedia, Ctrip TA, Agoda, HotelsforEveryone and Jetsetter so you can book your Andaz Xintiandi Shanghai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#15 Spa Hotel in Shanghai
#16 Business Hotel in Shanghai
#19 Family Hotel in Shanghai
#22 Luxury Hotel in Shanghai
#25 Romantic Hotel in Shanghai
#160 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travelers have asked, with answers from Andaz Xintiandi Shanghai staff and other travelers.
5 questions
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Questions? Get answers from Andaz Xintiandi Shanghai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“reasonable size. The stone wall bath is a very special design. toilet is having separate door which is a good design. Guest rooms have a round table with 2 chairs plus a relatively bigger arm chair. This is good as some hotels only provide one chair in the room. ”
 of 5 bubbles yinhingc, 1 week ago | Read review
“Nice view of the skyline from upper rooms- also quieter the higher you go.”
 of 5 bubbles CharriJ, 3 weeks ago | Read review
“Get a room upgrade to the XTD side if you can”
 of 5 bubbles Andreas_SF415, 4 weeks ago | Read review
“Corner room and the higher the better”
  • Stunning bathroom
  • Our bedroom
  • Room with a view
 of 5 bubbles chrispC2489CX, 4 weeks ago | Read review
“Very nice and great room ”
 of 5 bubbles shokoh978, 5 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question