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Andaz Xintiandi Shanghai

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#18 of 4,324 Hotels in Shanghai
Certificate of Excellence
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Andaz Xintiandi Shanghai
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550 Reviews from our TripAdvisor Community

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Showing 407: English reviews
Asia
Level Contributor
51 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Location. amazing right in the central of shanghai. Hotel. its new very modern Staff, well the welcoming staff were horrible not to welcoming at all the restaurant and lounge staff were a lot better. Food. was good suggest to try their chinese cuisine. cocktails. horrible need a good bar tender Room. amazing great internet a couple of good tv channels... More 

Helpful?
Thank Boyde Thomas S
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Mr. Boyde, Thank you very much for sharing your recent stay experience at Andaz Xintiandi, Shanghai on TripAdvisor. We appreciate your feedback. While I am pleased you praised our hotel for it's great location and clean facilities, I am sorry to hear we did not meet your expectations with regards to service and certain facilities. I will share your... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Superb hotel location in xintaindi with walking distance to bars and restaurants nearby. However, there was a little hiccup prior to our arrival. I tried to contact the concierge to make some dining arrangement and recommendations by email prior to my stay but the staff was not helpful at all and I ended up Google on my own to find... More 

Helpful?
Thank Janli0104
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Janli0104, Thank you very much for sharing your recent stay experience at Andaz Xintiandi, Shanghai on TripAdvisor. We greatly appreciate your feedback. I am glad to read your overall experience was good, however I must apologize for the inadequate product knowledge our team of Hosts had when you asked for restaurant recommendations in the neighborhood. I have personally addressed... More 

1 of 5 stars Reviewed 1 week ago via mobile

What really irritated me was that I couldn't sleep because of the air conditioning being way too noisy. Also, the hot water in the shower took a few minutes to start up. From my understanding, this hotel has only been open for a few years but inside the room I feel like I was in an ancient chamber.

Helpful?
Thank Forhad W
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I had a 3 day layover in Shanghai on my way to Bangkok and chose to stay in Xintiandi as opposed to the Bund or Pudong at the recommendation of friends and I am so glad that I did! What a beautiful area, with shopping, restaurants and beautiful streets. Definitely preferred it to other areas as it is a bit... More 

Helpful?
Thank zztravelerzz
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Ms. zztravelerzz, Thank you very much indeed for sharing your wonderful comments on TripAdvisor following your recent stay at Andaz Xintiandi, Shanghai. It's great to hear you enjoyed all aspects of your stay including the comfort and design of the guest room, food & beverage offerings and hotel technology. We pride ourselves on the Andaz Core Benefits and our... More 

Sarasota
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The Andaz is a very nice hotel in the heart of Xintiandi. I love Shanghai and all that it has to offer but this area is very nice, there is a pedestrian only block of bars, shops and restaurants that is a block from the hotel. The staff are very helpful, the rooms are big and clean ( If I... More 

Helpful?
Thank sarjonis
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Mr. sarjonis, Thank you very much for taking your time to share your recent stay experience at Andaz Xintiandi, Shanghai on TripAdvisor. It's great to hear you enjoyed your stay with us and that you found our hotel comfortable, with friendly staff and value for money. I'm pleased to read you also enjoyed dining at Hai Pai for breakfast... More 

Singapore, Singapore
2 reviews
5 of 5 stars Reviewed July 21, 2016

Great location, personalized service, thoughtful details, tasteful decor and excellent amenities! - Located next to Xintiandi with fantastic restaurants and bars - Well trained staff, friendly and helpful - Designer and trendy decor - Great gym, and all inclusive package with free minibar, snacks; local calls and happy hour HOW GREAT IS THAT!!!!

Helpful?
Thank feliciatuan
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Ms. feliciatuan, Thank you very much indeed for sharing your recent stay experience at Andaz Xintiandi, Shanghai on TripAdvisor. WOW !! We are thrilled to read you wonderful comments and great praise. It's wonderful that you thoroughly enjoyed your stay with us and that you enjoyed our much prized Andaz Core Benefits including welcome drink, all day tea and... More 

Singapore, Singapore
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed July 21, 2016

The Andaz is located in the trendy Xintiandi district. While not on the Bund, the location was perfect. The Xintiandi al fresco dining street is just south of the hotel, so are numerous malls. The metro (Huangpi S. Rd) is also within walking distance. Though I arrived at 9am, I was offered a room immediately. The room was both beautifully... More 

Helpful?
2 Thank Shawn L
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Mr. Shawn L, Thank you very much for sharing your recent stay experience at Andaz Xintiandi, Shanghai on TripAdvisor with fellow members. We are so grateful that you have taken the time to share so much feedback ~ which is very positive and at the same time very constructive. Overall, it's reassuring to know you had a great stay... More 

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Staying in Xintiandi

Neighborhood Profile
Xintiandi
The refurbishment of a block of old shikumen into a carless entertainment center called Xintiandi, filled with restaurants, shops and bars, turned this area below South Huangpi Road into one of Shanghai’s most fashionable areas. Luxe condos house people who can afford the high-end brands that fill the malls and shops along Madang Road. The pleasant Taipinghu Park provides the area with green space and is also home to Shanghai Fashion Week twice a year. It’s not all glitter and glamour, though, as the rise of Danshui Road has given the Xintiandi area a shot of toned-down character. Small bars and cafes, mostly owned by locals, have people hanging out in a formerly quiet, unassuming part of the neighborhood.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
The first Andaz in Asia is located in Xintiandi—a landmark entertainment area in the heart of downtown Shanghai, internationally acclaimed for its restored Shikumen architecture housing stylish restaurants, bars, and boutiques. Andaz Xintiandi, Shanghai is a short walk to the Metro and the prestigious Huai Hai Zhong Road, one of Shanghai’s premier shopping areas. The newly constructed 28-storey hotel features 307 spacious guest rooms measuring 41 square metres, including 47 premium rooms and suites ranging from 80–740 square metres, all with vibrant views over Shanghai and impressive LED lighting where guests can customise the colour to suit their mood. As in all Andaz hotels, non-alcoholic minibar drinks and snacks, local telephone calls and wireless internet access are complimentary. ... more   less 

Additional Information about Andaz Xintiandi Shanghai

Address: NO. 88 Songshan Road, Shanghai 200020, China
Location: China > Shanghai Region > Shanghai > Xintiandi
Price Range: $200 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Andaz Xintiandi Shanghai 4.5*
Number of rooms: 307
Reservation Options:
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Hotel Style:
#14 Spa Hotel in Shanghai
#16 Business Hotel in Shanghai
#18 Luxury Hotel in Shanghai
#19 Family Hotel in Shanghai
#25 Romantic Hotel in Shanghai
#165 Best Value Hotel in Shanghai
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