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Shanghai Marriott Hotel Riverside

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#76 of 4,966 Hotels in Shanghai
Certificate of Excellence
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Shanghai Marriott Hotel Riverside
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230 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Rajpura, India
Reviewed March 28, 2015

It was nice neat and clean Hotel. The lobby was fine. The rooms were also very well done up and extremly neat. Gratefully there was a couple of items on the Menu which were of Indian origin allowing us to survive. These became far too predictable in the days to come. The staff were not well versed in English and...

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Helpful?
1Thank Ashish43
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Ashish43 Thank you for having selected the Shanghai Marriott Hotel Luwan for your recent stay in Shanghai. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you did experienced a problem and I would like to take the opportunity to apologize for the shortcomings...

Munich, Germany
Reviewed March 18, 2015 via mobile

Do not except to get a taxi in under 30 minutes except when lots of other guests or conference attandees arrive in them. At 8pm on 3/16/2015 not a single burger of any type was available from the room service menu, the dumplings were delivered without dipping sauce and the key lime pie with hand-whipped cream is the biggest fail...

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Helpful?
Thank fri9ndo
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear fri9ndo, Thank you for having selected the Shanghai Marriott Hotel Luwan for your recent stay in Shanghai. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you did experienced some problems and I would like to take the opportunity to apologize for the shortcomings...

Saint Paul, Minnesota
Reviewed February 2, 2015 via mobile

I have never written a hotel review before but felt strongly enough to give them well deserved props. The staff were all polite, genuinely happy, spoke great English, and had a sense of urgency. Every day that I went out by myself to explore the city, the concierge would make calls, bookings, and write addresses in Chinese for taxi drivers....

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Helpful?
1Thank KJ0z
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback of your stay. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable. Thank you for the compliments on my associates who provided you with such good service, your comments will be shared with all of them. My team and I looking...

London, United Kingdom
Reviewed January 20, 2015

Stayed here on buisness, not in tourist area but only couple of quid taxi. Couldnt proase staff enough especially the conciege who helped and knew what we wanted. all staff great and rooms big and cosy bar on 28th floor lovely design and views will def return here

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1Thank garry d
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Garry D, Thank you for taking the time to provide us with your feed back on your recent stay here at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable. My team and I looking forward welcoming you back to Shanghai and the Marriott Luwan Hotel. Everything we do is aimed at...

Shanghai, China
Reviewed December 27, 2014

Don't get too excited but the rooms in this hotel are modern and have cracking views of the river. Breakfast also has a little something for everyone. The downsides are that taxi drivers invariably have no idea where it is and the concierge is a complete waste of space (did not know how far away anything was, couldn't recommend a...

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Helpful?
1Thank charliewhittaker
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Mr. Whittaker, Thank you for having selected the Shanghai Marriott Hotel Luwan for your recent stay in Shanghai. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you did experienced some problems and I would like to take the opportunity to apologize for the...

Reviewed December 18, 2014

The Marriott Hotel Shanghai Luwan is exactly what you'd expect from a business hotel. Great foyer, efficient elevators, friendly staff (although, like most hotels in China, English is a little limited), a good selection of restaurants. The room was spacious and very comfortable - with a great bathroom and a spectacular view over the river (when you could see it...

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Helpful?
1Thank Rod K
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Rod K, Thank you for having selected the Shanghai Marriott Hotel Luwan for your recent stay in Shanghai. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you did experienced some problems and I would like to take the opportunity to apologize for the...

Louisville, Kentucky
Reviewed December 15, 2014

Views over the Huangpu River. Rooms are nice, people were friendly to me. There is a great park along the river you should check out. I need to use 200 characters, so i'm adding in this line to meet the minimum :).

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Helpful?
Thank Clay C
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Clay, Thank you for taking the time to provide us with your feedback in regards to your stay at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable. My team and I looking forward welcoming you back to Shanghai and the Marriott Luwan Hotel. Everything we do is aimed at providing you...

Brighton, United Kingdom
Reviewed November 18, 2014

This hotel has great services, good staff who are really helpful. The only downside is that its not very well linked, it can take a while to get taxis as its a bit out of the way and its about 10-15 minutes to a metro station. This is the only reason I won't stay there again.

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Thank MyVonnie
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Guest, Thank you for having selected the Shanghai Marriott Hotel Luwan for your recent stay in Shanghai. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you did experienced some problems and I would like to take the opportunity to apologize for the shortcomings...

france
Reviewed November 13, 2014

The type of place perfect when you travel on business - all staff but some concierge staff are fluent in english and really try to help out. The rooms are grand and special bonus to the bathroom overlooking at the bund! Good inform service and quality food. Don't hesitate - go.

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Thank FrenchWorldTraveller
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feed back. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable. My team and I looking forward welcoming you back to Shanghai and the Marriott Luwan Hotel. Everything we do is aimed at providing you with an excellent hotel experience and your...

Canton of Zurich, Switzerland
Reviewed November 7, 2014 via mobile

The rooms are ok, clean and well equipped. It is a typical fair hotel, fully booked during tradeshows. The staff is rather unfriendly, the guy at the bar is apparently not interested to serve & sell drinks... Splendid view direction Lupin bridge from the roof terrasse bar.

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Helpful?
Thank Beat R
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Guest, Thank you for finding the time to provide us with your feedback on your recent stay at the Shanghai Marriott Hotel Luwan. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you did experienced some problems and I would like to take the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The Shanghai Marriott Hotel Luwan is centrally located along the Huangpu river in the new CBD of Huangpu district. Surrounded by river side park, shopping complex and office buildings, it’s an ideal location for both business and leisure travelers. The hotel is adjacent to the Puxi EXPO site and is easily accessible to Pudong through the Dapu tunnel. Tianzifang, Xintiandi and the Mercedes Benz Arena are all within 5km from the hotel. With its unique location the hotel is not only accessible but also enjoys a spectacular view of the Huangpu river and Pudong EXPO sight. There are 290 tastefully decorated rooms including 6 river view suites. Other hotel facilities include multiple original food & beverage outlets, 24 hour health club and an in-door swimming pool. A total of 1,600 sqm of function space is available for banquets, weddings, meetings and conferences. ... more   less 

Additional Information about Shanghai Marriott Hotel Riverside

Address: No.99 Jiangbin Road, Huangpu District, Shanghai 200023, China
Location: China > Shanghai Region > Shanghai > Dapuqiao
Price Range: $131 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shanghai Marriott Hotel Riverside 5*
Number of rooms: 290
Reservation Options:
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Hotel Style:
#74 Business Hotel in Shanghai
#74 Luxury Hotel in Shanghai
#131 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travelers have asked, with answers from Shanghai Marriott Hotel Riverside staff and other travelers.
4 questions
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Questions? Get answers from Shanghai Marriott Hotel Riverside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“quite ,beautiful”
 of 5 bubbles dimotion, 3 weeks ago | Read review
“City view was nice but the river view was beautiful. Our room on the city side was cooler than the room facing the river.”
 of 5 bubbles KellBell4155, Dec 10, 2016 | Read review
“River view is essential.”
 of 5 bubbles 484fredr, Dec 7, 2016 | Read review
“If you want a nice view, choose river view.”
 of 5 bubbles 330joannel, Nov 6, 2016 | Read review
“Good hotel for business trip”
 of 5 bubbles fxmag, Oct 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question