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Shanghai Marriott Hotel Riverside

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#85 of 4,573 Hotels in Shanghai
Certificate of Excellence
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Shanghai Marriott Hotel Riverside
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210 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Shenzhen
Reviewed yesterday NEW

If you're going to Shanghai for business, and anticipate having to spend a lot of time in your room, this hotel is a solid choice. My room was spacious and comfortable, with reliable internet. Room service was good, and the lobby lounge was a pleasant spot to meet clients and friends, and enjoy a change of scenery while working --...

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Helpful?
Thank Fred R
Holzkirchen, Germany
Reviewed 1 week ago NEWvia mobile

Great hotel, splendid service. Even without asking service personell spotted that I ran low on battery and provided cable and (!) extension! Great. Great view from exec lounge and food is really good, drinks even more. If only the Internet would be a bit better compared to hotel my collegues stayed in. Besides that perfect stay. Will come again.

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Helpful?
Thank OLaWi
Ashley N, Public Relations Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear OLaWi, Thank you for taking the time to provide us with your feedback on your recent stay at our Hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Our team at all times here to provide you with our best service and hospitality making a stay at the Shanghai Marriott Hotel Riverside each...

Taipei, Taiwan
Reviewed 3 weeks ago

This is a typical Marriott, nice gym, nice indoor pool, good breakfast, big comfy room. WiFi was fast, not sure if it's free; breakfast was quite nice; it's in a quiet neighbourhood, there're a few restaurants, a Costa coffee, a bar, and a small Carrefour near by.

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Helpful?
Thank BrianChiu
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Brain Chiu, Thank you for taking the time to provide us with your feedback on your recent stay at our Hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. My team and I are at all times here to provide you with our best service and hospitality making a stay at the Shanghai...

Vancouver, Canada
Reviewed 3 weeks ago via mobile

It is literally the worst hotel I have even stay. The check-in experience was horrible. The front desk lady named Chloe Luo refused me to check in because my text message confirmation doesn't have a confirmation number, even though both my name and company name in her booking system are correct... and she cheated me saying that there are three...

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Helpful?
Thank Yan_Van
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Yan_Van, Thank you for having selected the Shanghai Marriott Hotel Riverside for your recent stay in Shanghai. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you did experienced some problems and I would like to take the opportunity to apologize for the shortcomings...

Singapore
Reviewed 4 weeks ago

Happen to check-in very late at night and was advise that they do not have any more deluxe room available for my check-in. Thus, out of goodwill upgrade me to Presidential Suite for a night and the next day i will have to move to deluxe room. Generally is nice to upgrade me to Presidential Suite since they do not...

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Helpful?
Thank Joanne L
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Joanne L, Thank you for taking the time to provide us with your feedback of your recentstay at our Hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable in general. I would like to take this opportunity to apologize for the room assigment issue. My team and I are at all times here...

Reviewed November 1, 2016 via mobile

checked in for the first time to this property. recently built with very nice health club and executive lounge at reasonable price. so much better than hongqiao or downtow properties ! very nice view on the huangpu river and friendly staff. my new Marriott choice in Shanghai .

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Helpful?
Thank Jean Carlo M
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Jean Carlo M, Thank you for taking the time to provide us with your feedback on your recent stay at our Hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Many Guests have very positive comment on the great View form our Hotel, which is indeed unique. My team and I are at...

Canton of Basel, Switzerland
Reviewed October 26, 2016

I stayed in this hotel 4 nights in hotel and I recommend it. The room was very good and big with all the necessary facilities, the internet connection is fast and room service efficient. The hotel location is not the best for who is visit Shanghai for leisure, but is not so far from the city center and less noised....

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Helpful?
Thank fxmag
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear fxmag, Thank you for taking the time for providing us with your feedback of your recent stay at our Hotel . We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. My team and I are at all times here to provide you with our best service and hospitality making a stay at the Shanghai...

Haifa, Israel
Reviewed October 13, 2016 via mobile

Very nice hotel in the heart of shanghai with everything near you. The hotel is advanced nice room and good lounge, internet is very slaw, but could be related to China. Breakfast is nice, pretty convenience.

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Helpful?
Thank Gidi D
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Gidi D, Thank you for taking the time to provide us with your feedback on your recent stay in our Hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. My team and I are at all times here to provide you with our best service and hospitality making a stay at the Shanghai...

Mount Vernon, Washington
Reviewed September 24, 2016

Chloe, the front desk manager, was a model of professional service. She quickly helped resolve a booking problem when I first arrived, and she and her colleague Demi gave me good advice and directions about restaurants, Shanghai night life, taxis, etc. Chloe also helped me resolve a billing question after I had returned to the US by promptly responding to...

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Helpful?
Thank Ted m
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Ted m, Thank you for taking the time to provide us with your feedback on your recent stay in our hotel . We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Thank you for mention Chloe and Demi for their good service and hospitality, I am delighted to pass your comments on. My team...

Reviewed September 23, 2016 via mobile

Very nice hotel with good rooms and very friendly staff. Good service and easy location. Have been many times in this hotel. To view from 28 floor and nice area to have the business meetings. Marco Draijer

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Helpful?
Thank Marco D
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Marco D, Thank you for taking the time to provide us with your feedback on your recent stay in our hotel . We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. My team and I are at all times here to provide you with our best service and hospitality making a stay at the...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The Shanghai Marriott Hotel Luwan is centrally located along the Huangpu river in the new CBD of Huangpu district. Surrounded by river side park, shopping complex and office buildings, it’s an ideal location for both business and leisure travelers. The hotel is adjacent to the Puxi EXPO site and is easily accessible to Pudong through the Dapu tunnel. Tianzifang, Xintiandi and the Mercedes Benz Arena are all within 5km from the hotel. With its unique location the hotel is not only accessible but also enjoys a spectacular view of the Huangpu river and Pudong EXPO sight. There are 290 tastefully decorated rooms including 6 river view suites. Other hotel facilities include multiple original food & beverage outlets, 24 hour health club and an in-door swimming pool. A total of 1,600 sqm of function space is available for banquets, weddings, meetings and conferences. ... more   less 

Additional Information about Shanghai Marriott Hotel Riverside

Address: No.99 Jiangbin Road, Huangpu District, Shanghai 200023, China
Location: China > Shanghai Region > Shanghai > Dapuqiao
Price Range: $132 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shanghai Marriott Hotel Riverside 5*
Number of rooms: 290
Reservation Options:
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Hotel Style:
#74 Business Hotel in Shanghai
#82 Luxury Hotel in Shanghai
#148 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travelers have asked, with answers from Shanghai Marriott Hotel Riverside staff and other travelers.
4 questions
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Questions? Get answers from Shanghai Marriott Hotel Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“River view is essential.”
 of 5 bubbles 484fredr, yesterday | Read review
“If you want a nice view, choose river view.”
 of 5 bubbles 330joannel, 4 weeks ago | Read review
“Good hotel for business trip”
 of 5 bubbles fxmag, Oct 26, 2016 | Read review
“book a river view room”
 of 5 bubbles 391tedm, Sep 24, 2016 | Read review
“Either side of hotel has great views! Riverside one side, city view the other!”
 of 5 bubbles richo869, Sep 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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