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Shanghai Marriott Hotel Riverside

#85 of 4,324 Hotels in Shanghai
Certificate of Excellence
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190 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I can absolutely recommend this hotel in Sanghai. The has perfect service and splendid rooms. The in house restaurants service good quality food and the people are very friendly and helpful. I really enjoyed my stay and will book again

Helpful?
Thank Peter D
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Peter D, Thank you for taking the time to provide us with your feedback on your recent stay at our Hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. My team and I are at all times here to provide you with our best service and hospitality making a stay at the Shanghai... More 

Shanghai
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This surprisingly busy hotel faces the quiet side of the river a few km south of Puxi downtown. Yes, its walkable to downtown - and mostly thru the French concession area - but make sure u have a map - and that its not mid summer. If u want a walk, there is a great walk along the river -... More 

Helpful?
Thank ShanghaiFamily1603
Ashley N, Public Relations Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable in general. Our team and I are here to provide each of our guest with best possible services, I have noticed form your feedback... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

very good river view from room, Hotel breakfast have all options including vegan food. many coffee shops around to relax and meet people. Many restaurants with different options including Italian, japanese, etc. Local people come to Bund Square every evening to relax using group dance.

Helpful?
Thank G M
Jacky Y, Resident Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. My team and I looking... More 

Hertfordshire, United Kingdom
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here several times - was known as the Marriott Luwan until change of name to Riverside - and this has probably the nicest Exec Lounge I've found so far in Tokyo, Shanghai or Seoul - big floor to ceiling glass gives dramatic view of the Hunagpu river - hypnotic to watch all the shipping. Great food and drink. Rooms... More 

Helpful?
Thank Bhoddisattva
Jacky Y, Resident Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the Shanghai Marriott Hotel Riverside through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a very loyal customer of the hotel, your feedback will be shared... More 

Toronto
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 13, 2016

Restaurant serves good Japanese food. It would have gotten rating of 4 if not for the way it levels hidden charges. The all-you-can buffet is good value if you have a RMB100 discount voucher as it brings the price of RMB238 to RMB138. That was what I thought I got except that when I saw the bill - they slapped... More 

Helpful?
Thank assiniboine
Jacky Y, Resident Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable in general. My team and I are here to provide each of our guest with our best possible services, I have noticed form your... More 

2 reviews
5 of 5 stars Reviewed July 4, 2016

I stayed there for 11 nights in May/June 2016. As one who didn't speak any Chinese, I really appreciated their willingness to help & to communicate. Everyone would try, and they always had someone in the lobby who could speak English well. They also have an executive lounge, to which I got access with my room. It was worth it.... More 

Helpful?
Thank Jeffrey F
Jacky Y, Resident Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Jeffrey, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. My team and I looking forward... More 

Madrid, Spain
Level Contributor
70 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 30, 2016 via mobile

Was here for several days with meetings in the hotel and everything went well; no exceptions. Only points for minor improvement: 4 people in reception and 3 on the phone; bit of a wait to check out. Only one coffee machine for breaks; made a long line. But the person running it was very polite and the coffee was good.

Helpful?
Thank Zacbarcelona
Jacky Y, Resident Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. In regards to the reception... More 

Kuala Lumpur, Malaysia
Level Contributor
100 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed June 1, 2016

It was nearly 1 year ago I stayed here was surprise the team in the executive lounge still recognized me. Immediately I felt welcomed. Rooms are nice and cosy, Service staff are great. 2 Issues to note. 1. location is not great (transportation) can be hard to get 2. they didnt have the compressor on so the air in the... More 

Helpful?
Thank WKKL
Jacky Y, Resident Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable in general. My team and I are here to provide each of our guest with our best possible services, I have noticed from your... More 

Lichfield, UK
Level Contributor
61 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 26, 2016 via mobile

Stayed here three times now, good location for Shanghai exhibition, 10 mins by taxi. Always first class treatment, rooms, restaurants always clean and staff very polite. Ungraded to use the executive lounge on the 28th floor, £30 per night but all drinks, food, breakfast included !!!

Helpful?
Thank JohnLichfield_UK
Jacky Y, Resident Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. My team and I looking... More 

Montpellier, France
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 18, 2016 via mobile

Rooms are beautiful with bathroom as an open space inside the room (japanese way). Great views! If u like to work out after working, the gym is amazing!!! Then go to the swimminpool and sauna to relax.. Good breakfast with occidental and chinese buffet!

Helpful?
Thank Jeromejaeger
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Jeromejaeger, Thank you for taking the time to provide us with your feedback of your recent stay at our Hotel . We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Thank you for complimenting us for our rooms , the good view, gym and breakfast selection. Yes the view on either the River or... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The Shanghai Marriott Hotel Luwan is centrally located along the Huangpu river in the new CBD of Huangpu district. Surrounded by river side park, shopping complex and office buildings, it’s an ideal location for both business and leisure travelers. The hotel is adjacent to the Puxi EXPO site and is easily accessible to Pudong through the Dapu tunnel. Tianzifang, Xintiandi and the Mercedes Benz Arena are all within 5km from the hotel. With its unique location the hotel is not only accessible but also enjoys a spectacular view of the Huangpu river and Pudong EXPO sight. There are 290 tastefully decorated rooms including 6 river view suites. Other hotel facilities include multiple original food & beverage outlets, 24 hour health club and an in-door swimming pool. A total of 1,600 sqm of function space is available for banquets, weddings, meetings and conferences. ... more   less 

Additional Information about Shanghai Marriott Hotel Riverside

Address: NO. 99 Jiangbin Road, Shanghai 200023, China
Location: China > Shanghai Region > Shanghai > Dapuqiao
Price Range: $133 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shanghai Marriott Hotel Riverside 5*
Number of rooms: 290
Reservation Options:
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Hotel Style:
#74 Business Hotel in Shanghai
#82 Luxury Hotel in Shanghai
#148 Best Value Hotel in Shanghai
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