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Shanghai Marriott Hotel Riverside

#84 of 4,319 Hotels in Shanghai
Certificate of Excellence
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Shanghai Marriott Hotel Riverside
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183 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Toronto
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Restaurant serves good Japanese food. It would have gotten rating of 4 if not for the way it levels hidden charges. The all-you-can buffet is good value if you have a RMB100 discount voucher as it brings the price of RMB238 to RMB138. That was what I thought I got except that when I saw the bill - they slapped... More 

Helpful?
Thank assiniboine
Jacky Y, Resident Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable in general. My team and I are here to provide each of our guest with our best possible services, I have noticed form your... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed there for 11 nights in May/June 2016. As one who didn't speak any Chinese, I really appreciated their willingness to help & to communicate. Everyone would try, and they always had someone in the lobby who could speak English well. They also have an executive lounge, to which I got access with my room. It was worth it.... More 

Helpful?
Thank Jeffrey F
Jacky Y, Resident Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Jeffrey, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. My team and I looking forward... More 

Madrid, Spain
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Was here for several days with meetings in the hotel and everything went well; no exceptions. Only points for minor improvement: 4 people in reception and 3 on the phone; bit of a wait to check out. Only one coffee machine for breaks; made a long line. But the person running it was very polite and the coffee was good.

Helpful?
Thank Zacbarcelona
Jacky Y, Resident Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. In regards to the reception... More 

Kuala Lumpur, Malaysia
Level Contributor
100 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed June 1, 2016

It was nearly 1 year ago I stayed here was surprise the team in the executive lounge still recognized me. Immediately I felt welcomed. Rooms are nice and cosy, Service staff are great. 2 Issues to note. 1. location is not great (transportation) can be hard to get 2. they didnt have the compressor on so the air in the... More 

Helpful?
Thank WKKL
Jacky Y, Resident Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable in general. My team and I are here to provide each of our guest with our best possible services, I have noticed from your... More 

Lichfield, UK
Level Contributor
61 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 26, 2016 via mobile

Stayed here three times now, good location for Shanghai exhibition, 10 mins by taxi. Always first class treatment, rooms, restaurants always clean and staff very polite. Ungraded to use the executive lounge on the 28th floor, £30 per night but all drinks, food, breakfast included !!!

Helpful?
Thank JohnLichfield_UK
Jacky Y, Resident Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. My team and I looking... More 

Montpellier, France
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 18, 2016 via mobile

Rooms are beautiful with bathroom as an open space inside the room (japanese way). Great views! If u like to work out after working, the gym is amazing!!! Then go to the swimminpool and sauna to relax.. Good breakfast with occidental and chinese buffet!

Helpful?
Thank Jeromejaeger
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Jeromejaeger, Thank you for taking the time to provide us with your feedback of your recent stay at our Hotel . We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Thank you for complimenting us for our rooms , the good view, gym and breakfast selection. Yes the view on either the River or... More 

Northamptonshire, United Kingdom
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 16, 2016

Lovely hotel , staff so friendly , would advise paying a bit more for the executive floor , Tracy and her lounge staff are so attentive. Corner room with a great view of the river and bridge , all lights up a night , but turn off by midnight. Pool and Gym very good , and a happy chambermaid. Pay... More 

Helpful?
Thank Martin M
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Martin M, Thank you for taking the time to provide us with your feedback on your recent stay at our Hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Thank you for mention Tracy our Executive Lounge Manager and her team on the good service provided, rest assured I will pass your kind... More 

Level Contributor
2 reviews
4 of 5 stars Reviewed May 14, 2016 via mobile

The hotel has good room facilities, neat housekeeping, a friendly frontdesk and an amicable restaurant captain at the Blue Moon by the name of Andy. The development areas are (a) the bellhops; they should help to call cabs for guests (b) wifi; almost non existent. There is a mall behind with a carrefour convenience store and a Nike factory outlet.... More 

Helpful?
Thank Arthur C
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Arthur C, Thank you for taking the time to provide with your feedback on your recent stay at our Hotel . We are delighted that your stay with the Shanghai Marriott Hotel Riverside was in general enjoyable. Thank you for mention our Frond Desk and Andy from our Blue Moon Chinese Restaurant , please rest assured I will pass... More 

St. Petersburg, Russia
1 review
5 of 5 stars Reviewed May 8, 2016

I have strayed in this hotel for the first time during my last visit to Shanghai. Although my stay was not long - only two days, it was very pleasant, I should say. All my requests concerning the room, such as high floor, non-smoking room were met by the staff. The breakfast in the restaurant on the second floor was... More 

Helpful?
Thank _elashemesh
Jacky Y, Resident Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. My team and I looking... More 

Connecticut
Level Contributor
472 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 276 helpful votes
4 of 5 stars Reviewed April 19, 2016 via mobile

Spacious clean rooms. Refrigeration/Air conditioning not so cool as this is shoulder time in regards to temperature so if 24 outside room will not get cooler than 21 Executive Lounge great service and excellent selection of happy hour and breakfast Center behind hotel exit 2nd or 3rd floor has a variety of restaurants I would recommend

Helpful?
Thank C H L
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear C H L, Thank you for having selected the Shanghai Marriott Hotel Riverside for your recent stay in Shanghai. Thank you for the kind words on both service and offering, rest assured I will pass the comments to Tracy the Executive Lounge manager. My team and I are here to provide each of our guest with our best possible... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The Shanghai Marriott Hotel Luwan is centrally located along the Huangpu river in the new CBD of Huangpu district. Surrounded by river side park, shopping complex and office buildings, it’s an ideal location for both business and leisure travelers. The hotel is adjacent to the Puxi EXPO site and is easily accessible to Pudong through the Dapu tunnel. Tianzifang, Xintiandi and the Mercedes Benz Arena are all within 5km from the hotel. With its unique location the hotel is not only accessible but also enjoys a spectacular view of the Huangpu river and Pudong EXPO sight. There are 290 tastefully decorated rooms including 6 river view suites. Other hotel facilities include multiple original food & beverage outlets, 24 hour health club and an in-door swimming pool. A total of 1,600 sqm of function space is available for banquets, weddings, meetings and conferences. ... more   less 

Additional Information about Shanghai Marriott Hotel Riverside

Address: No.99 Jiangbin Road, Huangpu District, Shanghai 200023, China
Location: China > Shanghai Region > Shanghai > Dapuqiao
Price Range: $129 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shanghai Marriott Hotel Riverside 5*
Number of rooms: 290
Reservation Options:
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Hotel Style:
#74 Business Hotel in Shanghai
#81 Luxury Hotel in Shanghai
#132 Best Value Hotel in Shanghai
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