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Shanghai Marriott Hotel Riverside

287 reviews
#86 of 5,222 Hotels in Shanghai
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Traveler (214)
Room & Suite (62)
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Overview
  • Excellent52%
  • Very good36%
  • Average9%
  • Poor2%
  • Terrible1%
Travelers talk about
“huangpu river”(18 reviews)
“city bistro”(5 reviews)
“red zen”(2 reviews)
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
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Offers from Shanghai Marriott Hotel Riverside
Special Offer: Premium Room Offer
Hotel deals
Contact Info
Name/address in local language
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Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (287)Write a Review
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All reviewshuangpu rivercity bistrored zenbreakfast spread was very goodmercedes benz arenanice hotelthe closest subway stationexecutive loungeprevious hotelcommand of englishroof top barservice deskbusiness tripjapanese foodattending a conferenceconvenient storecosta coffee
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1 - 5 of 182 reviews
Reviewed 4 days ago via mobile

Good - Spacious and clean room with a luxurious bathroom. Well equipped gym and a large indoor swimming pool. Very good, and in some cases excellent customer service. I was particularly impressive by Vimo in La Bistro, as he was particularly kind and patient to...More

Thank Adrian S
Response from Carol Z, General Manager at Shanghai Marriott Hotel RiversideResponded 3 days ago

Dear Adrian S, Thank you for having selected the Shanghai Marriott Hotel Riverside for your recent stay in Shanghai. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you experienced...More

Reviewed 1 week ago

This comment is on the arrogant and dishonest attitude of the girl named Sara in the Java+ which is on the first floor. I called and asked to reserve a cake as usual.Sara,the one who picked up the phone, rudely refused. I really couldn't understand...More

Thank ghbzn
Response from Carol Z, General Manager at Shanghai Marriott Hotel RiversideResponded 1 week ago

Dear ghbzn, My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you experienced some problems and I would like to take the opportunity to apologize for the shortcomings you had...More

Reviewed January 5, 2018

I stayed at the Shanghai Marriott Hotel Riverside for a week in late November, and would recommend it for others traveling on business. The staff are all very friendly and accommodating, and can help arrange taxis or any other questions you may have about the...More

Thank Liz J
Response from Carol Z, General Manager at Shanghai Marriott Hotel RiversideResponded January 7, 2018

Dear Carol Z, Thank you for taking the time to provide us with your feedback on your recent stay here at Hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable in general. Nice from you to mention our nice...More

Reviewed December 18, 2017 via mobile

Incredible stay at this hotel. Hats off to Rose at the concierge desk. She went above and beyond in helping me in a tough situation. Thank you so much. Great location, super staff, big time members lounge.More

Thank Byron S
Response from Carol Z, General Manager at Shanghai Marriott Hotel RiversideResponded December 19, 2017

Dear Byron Z, Thank you for taking the time to provide us with your feedback on your recent stay at the Shanghai Marriott Hotel Riverside . We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. You mention the good service...More

Reviewed November 29, 2017

I visit this Marriott property for six nights in mid-October while in China for work. I selected an executive level floor to ensure access to the amenities, meals, and services I would need to successfully accomplish all my work. This meant complimentary access to the...More

Thank WellTraveled30s
Response from Carol Z, General Manager at Shanghai Marriott Hotel RiversideResponded November 30, 2017

Dear WellTraveled30s. Thank you for taking the time to provide us with your feedback on your recent stay at the Marriott Hotel Riverside. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Thank you for the kind compliment on our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Hot Tub
Details
Price range
$118 - $253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#74 Business Hotel in Shanghai
#83 Luxury Hotel in Shanghai
#155 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$118 - $253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#74 Business Hotel in Shanghai
#83 Luxury Hotel in Shanghai
#155 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (214)
Room & Suite (62)
Dining (12)
Pool & Beach (3)
Business Center & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
neto_saavedra
June 22, 2017|
AnswerShow all 3 answers
Response from Machilus | Reviewed this property |
Taxi service is available but will be very expensive. However you may negotiate a price with the driver. Otherwise, you may taxi to the hong qian high speed railway station and take CRH train there- cheap and convenient
1
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Chris0scott
August 30, 2016|
Answer
Response from Jeffrey F | Reviewed this property |
In the upper right hand corner of the Marriott page, there's a Reservations drop-down. From there, you can view & manage reservations using your name and confirmation number. You can probably add your Rewards # there. If... More
1
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12
Room Tips
"Get a room with river views"
Read review
"River facing Rooms are quieter and have a fantastic view"
Read review
"river view"
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"The higher room floor - the better, ask for good views - worth it!"
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