Holiday Inn Shanghai Pudong Kangqiao is located in the Kangqiao International Community in Pudong New Area, adjacent to the International Convention Center, Kangqiao Industrial Zone Zhangjaing Hi-tech Park and Shanghai Disneyland. The traffic is very
convenient. You can only take 25 minutes drive from the Pudong International Airport.
We offer a friendly and innovative environment for business and leisure guests to make them feel more comfortable and happy.You can also experience an unforgettable memory with our Cantilever Indoor Swimming Pool, Swim 100 meters up in the air with nothing below
you but glass, overlooking the ground like a bird. We believe you’re at your best when you can truly be yourself.
I have stayed at this hotel for 14 days, the hotel was good and comfortable, the only problem I think was the food, but heard that was provided by 3rd party company. Anyway I felt safe, realx and clean.
We did have some problems at check-in, we were overcharged for a night on 2 rooms and it took an age for the receptionist to find someone who spoke English so they could explain it to us. The rooms were ok - clean and comfortable but we had booked this hotel specifically for the pool, which looked amazing. My expectations may have been a bit too high but It was a disappointment. There was one small square of glass bottom at the end of the pool and it just looked down on a concrete car park with some building supplies in it. Such a shame - you'd have thought that the hotel would have planted flowers or something special so there would at least be a view. The windows above pool level were not clear so even the view was blurry. It was also really cold when you got out as the area isn't heated. You have to buy swim caps to go in - these are really thin and tear easily when trying to put on. It's ok but certainly not somewhere I'd rush back to. …
I travel extensively in China and I have stay at this hotel many times. It hands down is one of the best hotels that I have dealt with. The staff is second to none and very courteous and exceptionally helpful. A special thankyou goes to upper management Valentina, Victor, and the GM Danial for the extra special attention in making my stays extremely special. The rooms are clean and modern. Very comfortable and quite. To be honest it's my home away from home.
Very nice location. Metro station quite nearby. The staff is very helpful and friendly. A really special thanks to Valentina that help me and my colleague with translations and to arrange taxi. Hotel very clean and modern.
Home away from home! I'm a regular guest at this property and l love it! It's a convenient location, especially for business trips, 2 stops from disney, 30 minutes from Pudong Airport and 20 from downtown area. Concierge Simon helped us withe suggestions and to organize a day trip. A special mention to Valentina, she's an asset, fluent in english and spanish, very prepared and professional, she assisted me and my colleagues during our stay; l definitely appreciated the flexibility to understand guests needs. Probably my only suggestion is for room service, that could be improved, even if neighbour area offers plenty of options!
this is an excellent hotel to stay in alot to do in the surounding area taxis operate from outside and easy to go around and also offer free shuttle to disney. the food in hotel is good only issue not all can understand english
Stayed at the hotel for a week in November 2019. Positive: - There are food shops and massage shops around the vicinity and a decent shopping mall/supermarket located next to the hotel. - Hotel concierge flexible to helping call for taxis - Hotel room was spacious with comfy bed, with coffee making facility and ironing board. - Rather clean bathroom. Why so because the bathtub was actually grim-free. Kudos to Housekeeping team. - Had access to executive lounge on L21, serves daily breakfast, afternoon tea and evening cocktails; decent small range of food and some drinks. - L23 is the gym, spa and Swimming pool; nice view of the surrounding city from the pool. - L1 main food restaurant has a wide range for breakfast. Available free wifi throughout the hotel. - free shuttle bus to Disneyland Shanghai. Improvement areas: - Stability of wifi. Perhaps due to higher floors means less stable reception. I was on L19 - Concierge and frontdesk had trouble just transferring my call to another room as I forgot my colleague’s room number. Each time person didn’t know what to do they would just transfer to another person and call ended up to Duty Manager. Was funny to see how they were just passing the call like a hot potato. I didn’t get connected to my colleague’s room. - checking out was interesting as frontdesk didn’t want to cancel the deposit charge made on my credit card but insisted to just make another actual charge and offset from what was charged as a deposit. I insisted for the deposit to the cancelled and a new actual charge be made. Frontdesk staff was adamant she didn’t have to cancel the deposit. - i need to improve my mandarin as most staffs couldn’t speak or understand English. All in all a good hotel for business stay.…
Location is good, and in reasonable distance of PVG and other business related places. Room was clean dn spacious, bath was spacious and modern and well equipped. I went for the executive floor this time and admittedly found the food in the executive lounge a bit unexciting. While there was fresh fruit (yay) and an Espresso machine, the dishes were practical identical for breakfast and dinner. What I did not like was that the whole place was lacking fresh air, despite the fact that outside temperatures would have easily lowed to add plenty of outside air without much cooling or heating. Sadly common in many Chinese hotels where windows don't open and so the whole place had a somewhat stale smell. If that were resolved I'd give 5 stars. The way it is now I am considering a different place next time. …
Our stay here has been great with the rooms and breakfast selection. The only thing missing was access to a business center at this location. But staff were kind enough to let us use their spare computer, of course with their company.
Tired after a long trip, i was just thinking about a great bed. A nice hotel to stay. People are efficient, especially Valentina who was at disposal in every moment. A bit distant from down town but many ways to get to the center of the city.