A very nice one-night stay before going to the airport the next morning. Coming from Nanjing the covid tests I did weren't showing up on the phone so the concierge main guy Peter? said I should probably test at the mall next to the hotel. Devin walked me all the way to the testing site 50m away outside Starbucks. So Awesome! The Kerry hotel personnel definitely went out of their way to help me. The test will help me get to the airport tomorrow. The Brew has 4 beers on tap at the moment, some yummy food, and outside dining at the moment.
Had a great time with the family over Christmas holidays. Club Lounge was our favorite place😊.Great, food, nice drinks and great service. Special mention to the team for always doing their best to accommodate us and our kids. Thanks Mia Dong, Vicky, Sabrina Sun and not forgetting Emily Lu..Will visit again..☺
嘉丽酒店长居真的很舒服。服务员天天都以热诚，积极的态度服务，尤其是保洁组每天都用询问适合的时间而用心打扫（陈保洁工和孙立华保洁工），也给我了解酒店与房间的设施与操作。 Excellent attitude, service definitely one of the best I've seen amongst five star hotels. Glad I choose to stay here for my long stay.
Very comfortable stay and Joyce has made wonderful cleaning which makes this trip even more unforgettable. The view is marvelous. The food is great. The tub and me have great time and the relationship may be steady. In all, money is well spend.
We really enjoyed our first time stay! The hotel is perfect for families with small children. Adventure Zone and the Kids’ pool were the highlights of the hotel. It’s a great location as well because it’s next to Century Park and Kerry Parkside. Unlimited entertainment. The negatives for mainly English speakers. There are a lot of great features such as ordering room service and other bookings by using the wechat platform app. Those things are only in Chinese (from what I could tell). I was overwhelmed with figuring out what to do. We will come again!
Great see Sammi again! It is been a long time, and she knows that I would be there one day before, so she has done some preparation for me beforehand, so thoughtful and sweet! Thanks for her warm hospitality and great help to make my gym day brighter and fun! Keep going girl! 😋😀😀😀
I always choose to stay at Kerry Pudong when I travel to Shanghai for business. The location is great. I appreciate the excellent service at the member’s lounge. Especially Emily, who was very polite and attended to my needs. It made me felt welcomed!
We invited 18 people for Lunch, where we were well taken care of by the Managers Anson and Gary beforehand. They had arranged a private room for us close to the Brunch area for easier access, and also had the assistant manager Tom on hand to help with the drinks and coffee from the bar. Not to forget their 2 filipino bartenders Ace and Cyril who were quite welcoming and on previous occassion (New Years eve party) attended my parents really well. Taking into account there were some people who were vegetarian, the chefs at the brunch area didn't hesitate to cook few special vegetarian dishes for my friends to enjoy (this is particularly important as restaurants dominantly serve non vegetarian food, so this special gesture was greatly appreciated). Lastly I would like to thank and recommend F&B manager Anson for arranging everything flawlessly, definitely one of the best and memorable afternoon at "The Brew." Definitely will come back!…
I had my first 2021 business trip with Kerry Hotel, and it was excellent! Kevin was the one passed me hospitality, all of the information I got from him, about nice restaurants nearby, transportation ways, and hotel facilities. I really enjoyed! Thanks.
This is by far our favorite hotel in Shanghai. We have stayed at the club level where the staff took care of us so well. Much respect to Ms. Sammy for all the experience. This place has lots of perks for each member of the family. Great spa, fantastic spacious gym, the pool and adventure zone for the kids. Not mentioning well maintained facilities and rooms. Always a pleasure to check-in at Kerry Hotel Pudong!