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Kerry Hotel Pudong Shanghai

Expedia.com$179*
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#14 of 5,031 Hotels in Shanghai
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Kerry Hotel Pudong Shanghai
Kerry Hotel Pudong Shanghai
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1,032 Reviews from our TripAdvisor Community

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Showing 789: English reviews
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Brasilia, DF
Reviewed 2 days ago NEWvia mobile

Excellent hotel to stay! The best and most complete breakfast I've seeing, from Japanese to Western food. Also, there is an amazing swimming pool, with hot water and massage. The staff are really kind and helpful. The person that cleaned my room left me a message saying that as she saw that my shoes was a small size, she left...

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Helpful?
Thank Lidia O
Grace Y, 公关经理 at Kerry Hotel Pudong Shanghai, responded to this review

Dear Lidia, we are so glad you are happy with us. Your message is so encouraging for our staff, so I will pass it to them absolutely. During you next stay, I would like to recommend you to try our gym as well, which is the largest hotel gym in Shanghai. And our concierge will be glad to show you...

Los Altos, California
Reviewed 6 days ago NEW

My second visit to the Kerry Hotel Pudong in about a year. I was on a business trip in Shanghai for a week and my office is conveniently located on the same building. The shopping mall downstairs has everything you can ask for in terms of food options and shopping. I got a complimentary upgrade to the suites on the...

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Helpful?
Thank 264agustinf
Grace Y, 公关经理 at Kerry Hotel Pudong Shanghai, responded to this review

Dear Agustinf, thank you for your comments. We are so happly you are satisfied with our service and have enjoyed your stay with us. I will pass your compliments on the buffet restaurant, The COOK, to our chefs. Acturally, we are launching a programme called "COOK Origin", in which our chefs explore some remote and small farms to bring the...

Antwerp, Belgium
Reviewed 6 days ago NEWvia mobile

This hotel is all what business traveller needs and more. Rooms are big, bed is very nice as well as bathroom. Wifi works , but internet is not working in all locations. And when it works it's slow.Brekkie is very good, plenty of choices for all tastes. Bar is quite good but on a busy time service can be hopeless....

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Helpful?
Thank Jamo1962
Grace Y, 公关经理 at Kerry Hotel Pudong Shanghai, responded to this review

Dear Jamo, thank you for your comments and I hope you have enjoyed your stay here. I have passed the problems you mentioned to my colleagues in the related departments and we are highly appreciated with your comments which help us grow better and better. Thanks again and hope you will stay with us again.

Reviewed 1 week ago via mobile

I recently stayed at the Kerry hotel to attend an event in Shanghai. I found the hotel amenities to be great - complete with complimentary mini-bar, fruit in my room, excellent restaurants and bar. I also found the hotel staff to be very helpful and accommodating, and then went above and beyond when I was experiencing some IT problems with...

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Helpful?
Thank chellecotton
Grace Y, 公关经理 at Kerry Hotel Pudong Shanghai, responded to this review

Dear Chellecotton, thank you for your recommendation on Kerry Hotel Pudong and we are so glad you have enjoyed your stay here. With your encouragement, we will continue improving our service to provide you a different Kerry experience. We are looking forward to your next visit!

Reviewed 2 weeks ago via mobile

On my way out of shanghai,stayed the night at tbe kerry. Was upgraded to a suite by the front desk. The checkin was efficient . Thd minibar thars complimentary beckoned But slept off. The rooms are well appointed And the decor and provisioning extremely thoughtful. The breakfast spread was suoerb too. The staff was unobtrusive yet attentive, A rare balance....

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Helpful?
Thank Deepak T
Kelly X, Guest Relations Manager at Kerry Hotel Pudong Shanghai, responded to this review

Dear Deepak T, On behalf of the hotel management of Kerry Hotel, Pudong, Shanghai. I would like to thank you for your recent stay and valuable time in providing your comments on TripAdvisor. We are proud to offer you the best service.

Singapore, Singapore
Reviewed 2 weeks ago

Stayed here for a few nights as part of a conference. The hotel itself is excellent, the rooms including bathroom are spacious and the amenities are top quality. As a conference venue it is great with plenty of quiet areas dotted around the hotel to have private discussions with clients and colleagues. However if you are visiting as a tourist...

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Helpful?
Thank pies1311
Kelly X, Guest Relations Manager at Kerry Hotel Pudong Shanghai, responded to this review

Dear pies1311, I would like to thank you very much for your patronage of Kerry Hotel, Pudong, Shanghai and for taking precious time to share your concerns with us. Kerry hotel offers shuttle bus to Shanghai Disneyland Park which only takes 15 minutes. With the Maglev express train station a seven-minute ride away from the hotel, guests can arrive at...

West Bloomfield, Michigan
Reviewed 2 weeks ago

I spent a week at the Kerry Hotel while in Shanghai for business and was very pleased. As a non-Chinese language speaker on my first trip to China it was nice that the hotel catered very well to international travelers, particularly Americans, as most of the staff (down to those serving at breakfast) spoke English. The rooms and bathrooms were...

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Helpful?
Thank Michelle T
Kelly X, Guest Relations Manager at Kerry Hotel Pudong Shanghai, responded to this review

Dear Michelle T, Thank you very much for sharing your experience with us. Kindly rest assured that we will share your generous recommendations with our colleagues, who will be very motivated. It is uplifting to learn that you had a fabulous stay and enjoyed our facilities and services. We sincerely look forward to welcoming you back in the near future.

Lakewood, Colorado
Reviewed 3 weeks ago via mobile

First time staying in Shanghai in many years and when business associates booked the hotel I was curious having not heard of the chain or being aware of the quality of the hotel and its staff and facilities. Everything is top rate from car service offered from the airport to check in and bell service. Rooms are very well appointed...

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Helpful?
1Thank TPC0118
Kelly X, Guest Relations Manager at Kerry Hotel Pudong Shanghai, responded to this review

How wonderful it is to read your heartwarming message on TripAdvisor! We thank you so much for your kind comments about our service and food. Kindly rest assured that your positive feedback will be certainly share with our colleagues who will be very motivated. We eagerly look forward to welcoming you back at Kerry Hotel Pudong, Shanghai very soon. Best...

Singapore
Reviewed 3 weeks ago

Stayed here in April 2017 on a short business trip to Shanghai. Usually prefer to stay in Nanjing but this time tried the other side. I was given a corner room so had windows on two sides on a high floor (that was a big plus with plenty of daylight). The room furnishing was average or perhaps I had got...

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Helpful?
1Thank SGTravel10
Kelly X, Guest Relations Manager at Kerry Hotel Pudong Shanghai, responded to this review

Dear SGTravel10, I would like to thank you very much for your patronage of Kerry Hotel, Pudong, Shanghai and for taking precious time to share your concerns with us. It is through valuable feedback, such as yours, that we are able to continuously improve our standards.

Paris, France
Reviewed 3 weeks ago via mobile

I must admit I had an expo at the Centre out the back, but in all honesty this is a good hotel. The restaurant & bar is good. The rooms are very good. The mini bar is free. Happy days. If I didn't have the expo out the back I probably wouldn't have stayed there, but it is a great...

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Helpful?
Thank Denny H
Kelly X, Guest Relations Manager at Kerry Hotel Pudong Shanghai, responded to this review

Thank you so much for your kind words. It means a lot to our team to hear that you feel so happy during you stay. This is exactly what we strive and aim for. We look forward to having you back for another memorable visit! Best wishes

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06/04/2017 06/05/2017
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Staying in Century Park

Neighborhood Profile
Century Park
Shanghai residents see Pudong’s suburbs as the place that grown-ups retreat to when they’re ready to settle down and stop living in the cramped confines of a refurbished lanehouse. The areas around Century Park are some of the most desirable as they are in close proximity to the Metro Lines, granting easy access to the heart of Puxi. The park itself is a huge draw, it’s one of Shanghai’s biggest and there are sports fields tucked into one of its corners, but five-star hotels, museums and great malls make life in the Century Park area easy for the homesick foreigner. And if living in a Western bubble in China isn’t your thing, there is plenty of local flavor to be had in between the major development. Some of Lujiazui’s futurism can also be seen in buildings and sculptures throughout the neighborhood as well.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Flowing seamlessly within the new Kerry Parkside complex, integrating the hotel with an office tower, serviced residences and lifestyle retail mall, Kerry Hotel Pudong, Shanghai is located in the heart of Pudong, opposite Century Park, the largest eco-park in Shanghai. While directly connected to the Shanghai New International Expo Center (SNIEC), the hotel is easily accessible to the rest of the Shanghai metropolis via the underground metro within the complex. Pudong International Airport is 30 minutes away by car and 15 minutes away by Maglev train. The hotel's 574 rooms and suites, most with expansive Century Park views, are designed for optimum ease in work rest and leisure, with complimentary broadband and wireless internet access. For those seeking a more personalised experience, The Club offers seven floors of exclusive accommodation, access to the Club Lounge, complimentary daily breakfasts, evening cocktails, express check-in and check-out, butler and concierge service and host of other privileges. Anchoring the hotel's lifestyle experience is an innovative three-in-one integrated destination for dining, entertaining and socialising: The COOK (international ala carte with open kitchens and gourmet deli), The MEET (steakhouse and grill) and The BREW (craft brewery). Kerry Sports, spanning 6,000 square metres across three levels, comprises a 24-hour fitness centre, an indoor swimming pool, a wellness spa, outdoor tennis court and basketball court, studios for yoga (including hot yoga), pilates, spinning, boxing and aerobics, and the Adventure Zone, an indoor children's playground. ... more   less 

Additional Information about Kerry Hotel Pudong Shanghai

Address: No.1388 Huamu Road, Pudong New District, Shanghai 201204, China
Location: China > Shanghai Region > Shanghai > Century Park , Shanghai New International Expo Center
Price Range: $189 - $469 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kerry Hotel Pudong Shanghai 5*
Number of rooms: 574
Reservation Options:
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Hotel Style:
#8 Business Hotel in Shanghai
#11 Spa Hotel in Shanghai
#14 Luxury Hotel in Shanghai
#28 Family Hotel in Shanghai
#40 Romantic Hotel in Shanghai
#176 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travelers have asked, with answers from Kerry Hotel Pudong Shanghai staff and other travelers.
12 questions
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Bonita Springs, Florida
Gurugram (Gurgaon), India
Melbourne, Australia
over a year ago
5 months ago

See all questions (12)

Questions? Get answers from Kerry Hotel Pudong Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a suite on the 31st floor if your budget allows”
264agustinf, 6 days ago | Read review
“Choose a higher floor - with a corner room if possible to get more daylight in”
SGTravel10, 3 weeks ago | Read review
“Higher floors better for view”
Kuttan1969, Apr 9, 2017 | Read review
“Executive Room very niceeeeeeee”
anabautistam, Mar 31, 2017 | Read review
“Ask for a room with park view”
asiana55, Jan 12, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Expedia.com
$179* /night
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TripAdvisor$179
AMOMA$412
Official Site$179
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*Disclaimer
Prices are for 1 room, 2 adults
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