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The Langham Shanghai Xintiandi

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No.99 Madang Road, Huangpu District, Shanghai 200021 China
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Langham Shanghai Xintiandi
Updated 08/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 5,035 hotels in Shanghai
Location
Cleanliness
Service
Value
Travelers' Choice
Located in the heart of Shanghai’s vibrant Xintiandi entertainment and restaurant precinct surrounded by glamorous boutiques, galleries and outdoor cafes. The Langham’s elegant rooms and suites provide a haven for discerning guests. Cachet Restaurant and Bar; Chuan Spa offering Traditional Chinese Medicine and spa treatments (opening Q2 2011); 24hr fitness centre and indoor pool (opening Q1 2011). For meetings and special events, the hotel features a multi-purpose space, adaptable for any conference, function or business event
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kids' meals
Wine / champagne
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Bathrobes
Safe
Laptop safe
Minibar
Electric kettle
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
City View
Languages Spoken
English, Chinese, Malay
2072Reviews9Q+A100Room tips
Traveler rating
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Popular mentions
Linda Y wrote a review Nov 14
1 contribution
I only went to Langham SH for a review, and I asked for a room tour since I wanted to choose a hotel for my downtown trip in the future. Maria assisted me and showed me around two rooms. Also, the front desk staff showed respect to my request.
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Date of stay: November 2021
Helpful
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Response from Jackson Zhang, Guest Services / Front Office at The Langham Shanghai Xintiandi
Responded 1 week ago
Dear lindaxiaobao, Thank you for visiting at the Langham, Shanghai, Xintiandi! We wish to express our most sincere appreciation for the high compliments you gave us, it is very pleased to hear that Mariah from Service Stylist has been so helpful and friendly, thank you again for your kind comments on our service. We are looking forward to welcoming you back again in the near future. Best Regards, Walter Hua Director of Rooms
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Travel_Gal wrote a review Nov 14
Shanghai, China6 contributions
We were glad to meet Mariah as we shopped for our favorite Langham Chocolates. She was very friendly, corteous and very helpful. We also bought an item for a present and she happily wrapped the item and placed it in a signature Langham gift box. After that she gladly gave us her contact info and informed us that we can contact her should we need any assistance in the future. What a lovely experience!
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Date of stay: November 2021Trip type: Traveled as a couple
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Response from Jackson Zhang, Guest Services / Front Office at The Langham Shanghai Xintiandi
Responded 1 week ago
Dear Travel_Tips91, Thank you for shopping at the Langham, Shanghai, Xintiandi! We wish to express our most sincere appreciation for the high compliments you gave us and we are delighted to learn that you had a pleasant shopping experience with us. In addition, it is very pleased to hear that Mariah from Service Stylist has been so helpful and friendly, thank you again for your kind comments on our service. We are looking forward to welcoming you back again in the near future. Best Regards, Walter Hua Director of Rooms
Read more
Janet U wrote a review Nov 7
1 contribution
candy Wang has been very great in terms of assisting me while booking for my stay and making my whole trip extremely pleasant. The langham club team was very accommodating as well as they offer me the array of food and beverages available for the afternoon tea session
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Date of stay: November 2021Trip type: Traveled on business
Room Tip: Book in advance
See more room tips
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Response from Jackson Zhang, Guest Services / Front Office at The Langham Shanghai Xintiandi
Responded 2 weeks ago
Dear Janet U, Thank you for staying at the Langham, Shanghai, Xintiandi. We wish to express our most sincere appreciation for the high compliments you gave us and we are delighted to learn that you had a pleasant stay with us. In addition, it is very pleased to hear that Candy from Service Stylist has been helpful and warm, thank you again for your kind comments on our service. We are looking forward to welcoming you back again in the near future. Best Regards, Walter Hua Director of Rooms
Read more
Michel80 wrote a review Aug 2021
Beijing, China3 contributions4 helpful votes
This is by far the best hotel in the country for service and attitude of staff. The hotel itself is old but the service is amazing. From the front desk to the lounge, all are hospitable and helpful. At times there were language barriers but they went out of their way to serve and attend to queries. The quality of the breakfast is one the best among any hotels in the city. The rooms are spacious. Had to get room moved as the initial room was abit old and outdated. But Blur( guest manager) arranged to get the room changed and sorted out as soon as possible with no frills. Also treatment of foreigners is not heavily scrutinized or indifferent such as in the case of some other local establishments. Staff at the lounge were professional such as Shirley and her team. Very friendly and welcoming and really went out of their way to make the meal experience pleasant. The doorman I think his name was Ekke or Erke was super quick with collecting bags out the vehicle and waiting on us to complete check in to them assist us to our rooms. Frank ( I think was his name) at the front desk made checking in a breeze. I would return to this hotel just because of the service. This is not a fake review, I just really appreciate getting MY money worth at places where you get treated like a guest and not just to make a profit out of your stay. Thanks to the Langham manager and the team. I will be sure to visit again later this year once the pandemic situation improves.
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Date of stay: August 2021Trip type: Traveled as a couple
2 Helpful votes
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Response from Jackson Zhang, Guest Services / Front Office at The Langham Shanghai Xintiandi
Responded Sep 6, 2021
Dear Djxcc, Thank you for staying at the Langham, Shanghai, Xintiandi. We wish to express our most sincere appreciation for the high compliments you gave us and we are delighted to learn that you had an enjoyable stay with us. In addition, it is very pleased to hear that Blur the Duty Manager, and Ekko from Concierge has been so helpful and warm, thank you again for your kind comments on our service. We are looking forward to welcoming you back again in the near future. Best Regards, Jackson Zhang Front Office Manager
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Travel23705822593 wrote a review Aug 2021
1 contribution1 helpful vote
The location was at the heart of the city. The service upon arrival was excellent delivered by Simon. Andy Chen was also extremely helpful for guiding a taxi to the main gate. Breakfast was definitely one of the best I had.
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Review collected in partnership with Langham Hospitality Group
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Jackson Zhang, Guest Services / Front Office at The Langham Shanghai Xintiandi
Responded Sep 6, 2021
Dear Travel23705822593, Thank you for staying at The Langham, Shanghai, Xintiandi. We wish to express our most sincere appreciation for the high compliments you gave us and we are delighted to learn that you had an enjoyable stay with us. In addition, it is very pleased to hear that Simon and Andy from Concierge have been so helpful and warm, thank you again for your kind comments on our service. We are looking forward to welcoming you back again in the near future. Best Regards, Jackson Zhang Front Office Manager
Read more
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PRICE RANGE
$147 - $290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the langham xintiandi shanghai hotel shanghai
LOCATION
ChinaShanghai RegionShanghaiXintiandi / Huangpu / Puxi (Downtown Shanghai)
NUMBER OF ROOMS
353
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Frequently Asked Questions about The Langham Shanghai Xintiandi
Which popular attractions are close to The Langham Shanghai Xintiandi?
Nearby attractions include Former French Concession (0.1 miles), Xintiandi (0.02 miles), and Shanghai Former Provisional Government Site of the Republic of Korea (0.3 miles).
What are some of the property amenities at The Langham Shanghai Xintiandi?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Langham Shanghai Xintiandi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Langham Shanghai Xintiandi?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Langham Shanghai Xintiandi?
Yes, a parking garage is available to guests.
What are some restaurants close to The Langham Shanghai Xintiandi?
Conveniently located restaurants include Din Tai Fung (Shanghai New World), Vegetarian Lifestyle(Huaihai), and ShangHai Ye ShangHai (Xintiandi).
Are there opportunities to exercise at The Langham Shanghai Xintiandi?
Yes, guests have access to an indoor pool, a fitness center, and fitness classes during their stay.
Does The Langham Shanghai Xintiandi have airport transportation?
Yes, The Langham Shanghai Xintiandi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Langham Shanghai Xintiandi?
Yes, dry cleaning and laundry service are offered to guests.
Does The Langham Shanghai Xintiandi offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Langham Shanghai Xintiandi?
The staff speaks multiple languages, including English, Chinese, and Malay.