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Sheraton Shanghai Hongkou Hotel

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#73 of 4,998 Hotels in Shanghai
Certificate of Excellence
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Sheraton Shanghai Hongkou Hotel
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795 Reviews from our TripAdvisor Community

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Showing 561: English reviews
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Geelong, Australia
Reviewed 5 days ago NEWvia mobile

Stayed here regularly and over the last 5 or so years the hotel has continued to improve to the point where it can be regarded as a classic Sheraton It is conveniently located near the bund, downtown and 45 min from Pudong and Hongqiao airports. Staff always helpful and rooms are spacious. The club upstairs this trip was very useful...

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Helpful?
Thank Murdy31073
West Chicago, Illinois
Reviewed 1 week ago

Stayed here for 3 nights. It is a decent hotel and they speak good English. The room was clean and spacious enough for me. The only thing is that the swimming pool at the gym was pretty bad and I could not see anything in the water.

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1Thank louiscallahan23
Lancaster, United Kingdom
Reviewed 2 weeks ago

Stayed here many times on business, it's located in the busy business area , but an easy 20 minutes into the centre by taxi. The staff are great , three good restaurants, Japanese , European and a sports bar . Shanghai is amazing , the Bund is a must see with great restaurants and bars. The Yu garden and it's...

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Helpful?
Thank tcampapril
Taipei, Taiwan
Reviewed 3 weeks ago

The location is easy to arrive. Very close the subway station line 10. I can easily take the metro to anywhere I want. Nearby is convenient, especially short walk to the hotel back and will arrive some new developed area and can easily get some food. If you are high level member, the executive lounge is OK, but don't expect...

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Helpful?
Thank Richard C
Frisco, Texas
Reviewed 3 weeks ago via mobile

This hotel is in Puxi, but very central, i.e. only a short cab ride from the Pudong central area. A subway station is right across the street. The hotel has an excellent fitness center including a large pool which can be used for lap swim. For breakfast they offer a wide variety of food in the main restaurant.

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Helpful?
Thank Yoakum
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Yoakum, Thank you for taking time to share your wonderful feedback with us. We are pleased to learn that your stay with us was an extremely enjoyable, comfortable experience and that your high expectations were met on a variety of services and amenities that were available to you. We look forward to welcoming you back in the near future....

Norcross, Georgia
Reviewed 4 weeks ago via mobile

Stayed here last week and had an excellent experience. My room was very comfortable and had a great view of the neighborhood. I especially enjoyed the daily breakfast buffet - the selection was amazing.

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Helpful?
Thank Mike P
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Mike P, Thank you for taking time to share your wonderful feedback with us. We are pleased to learn that your stay with us was an extremely enjoyable, comfortable experience and that your high expectations were met on a variety of services and amenities that were available to you. We look forward to welcoming you back in the near...

Bremen, Germany
Reviewed 4 weeks ago

As you can read in many other comments, the rooms are way to warm and the a/c control doesn't really work. The lowest temp to set is 20 °C / around 70°F. But also that isn't really working. The hotel definitely should re-think their technology here. At least they have rooms that are a little less warm than others so...

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Helpful?
Thank Freizeitmokel
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Freizeitmokel, Thank you for taking time to share your wonderful feedback with us. We are pleased to learn that your stay with us was an enjoyable, comfortable experience and that your high expectations were met on a variety of services and amenities that were available to you. Meanwhile, we're finding a proper method to solve the room temperature problems....

Reviewed March 10, 2017

This was really a great stay in Shanghai. Only 15 mins or so walk to The Bund, very modern, clean and beautiful room with a sensational view from the 34th floor. Breakfast offering is truly 5 star. Highly recommended.

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Helpful?
Thank Dallym
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Dallym, Thank you for taking time to share your wonderful feedback with us. We are pleased to learn that your stay with us was an extremely enjoyable, comfortable experience and that your high expectations were met on a variety of services and amenities that were available to you. We look forward to welcoming you back in the near future....

Rye, United Kingdom
Reviewed March 1, 2017 via mobile

Nothing special with this hotel. Drab and uninspiring. No mini bar and despite the hotel guide saying that the restaurants were open until 10, they shut before 8.30. I would rather not stay here again.

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Helpful?
Thank Adam-Rye-UK
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Adam-Rye-UK, Thank you for leaving your comments on TripAdvisor in regards to your recent stay at the Sheraton Shanghai Hongkou Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Actually, it would be a great appreciation if you can provide more details...

Macau, China
Reviewed January 31, 2017 via mobile

This is the most disappointing property I have ever stayed. The room was so hot so we requested a LOT of times to bring up a fan however they did not responded to our request quickly. We need to call them back again and follow up on the request then suddenly telling us that they ran out of fans. I...

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Helpful?
1Thank isy851223
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear isy851223, Greeting from Sheraton Shanghai Hongkou Hotel. I would like to appreciate your stay with us. I would like to apologize sincerely that there was uncomfortable temperature in your room. Actually, our engineering department team has tried their best to find better ways to solve the problem. We have already balanced the heat control system of the hotel during...

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Staying in Hongkou

Neighborhood Profile
Hongkou
History oozes out of every fiber of the city, but Hongkou is a particularly notable neighborhood. Shanghai was a safe haven for about 20,000 Jews during the Second World War, and traces of this heritage can still be found in buildings and park monuments. Historic foreign relations aside, this neighborhood throws you into traditional Shanghainese life without taking you too far away from the city center. Some of the city’s best-preserved, ancient longtangs (laneway communities) and shikumen (Shanghainese lanehouses) are still in use as actual residences here. If you like to be surrounded by local faces, Hongkou is a great area to spend your time in. The football stadium, Duolun Lu and the North Bund area await should you need some entertainment.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Welcome to the Sheraton Shanghai Hongkou Hotel.Our local neighborhood has it all. Our hotel is close to the Bund, considered the city’s symbol since the 1920s, and the People’s Square. We are also near the Nanjing Road, Lujiazui, and Huaihai Zhong Road central business districts, as well as the North Sichuan Road shopping area and historic Duolun Road.Enjoy your stay in one of our 471 beautifully appointed guest rooms and suites, featuring river, city, and Bund skyline views. Relax completely in our famous Sheraton Sweet Sleeper™ Bed, with a pillow-top mattress, cozy duvet, and goose down blanket. Our hotel’s unique outdoor garden and riverside setting make it the perfect place to get away from the fast pace of Shanghai.Complimentary wireless High Speed Internet Access is now available in all of the hotel’s public areas and guest rooms to meet the needs of business and leisure travelers alike. When you need a retreat from fast-paced city life, we have many options. Indulge yourself with a treatment at the Shine Spa. Sheraton Fitness Programmed by Core® Performance features state-of-the-art cardio and strength-training equipment, and our 30-meter swimming pool is illuminated by natural light through the ceiling.We offer a variety of event facilities that are ideal for weddings, dinners, product launches, and meetings. Our dedicated professionals are ready to assist you with any requirements or requests.Let the Sheraton Shanghai Hongkou Hotel be your home base when visiting Shanghai, one of Asia’s most vibrant cities. ... more   less 

Additional Information about Sheraton Shanghai Hongkou Hotel

Address: No.59 Siping Road, Shanghai 200086, China
Location: China > Shanghai Region > Shanghai > Hongkou , Sichuan North Road
Price Range: $121 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Shanghai Hongkou Hotel 4.5*
Number of rooms: 471
Reservation Options:
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Hotel Style:
#24 Family Hotel in Shanghai
#33 Romantic Hotel in Shanghai
#67 Business Hotel in Shanghai
#71 Luxury Hotel in Shanghai
#121 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Shanghai Hongkou Hotel staff and other travelers.
4 questions
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Questions? Get answers from Sheraton Shanghai Hongkou Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“high rooms great view, nice bars, great breakfast”
Dallym, Mar 10, 2017 | Read review
“Ask for a room with a view on The Bund”
Emilsa, Dec 29, 2016 | Read review
“Watch out for the construction zone view”
yourwdgplanner, Dec 13, 2016 | Read review
“ask for Bund view”
  • How I managed to block the view of the Shanghai tower .... guess I won't win any photography awa
jeffcahill2016, Dec 11, 2016 | Read review
“Facing the bund”
451po, Nov 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question