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Sheraton Shanghai Hongkou Hotel

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#69 of 4,324 Hotels in Shanghai
Certificate of Excellence
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Sheraton Shanghai Hongkou Hotel
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739 Reviews from our TripAdvisor Community

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Showing 523: English reviews
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

I pulled the curtains back on my first morning and there was half-eaten, rotting food and cigarette butts in a coffee cup sitting on the window sill. Given all the mould, clearly they had been there for a very long time. This makes it clear that (1) the cleaning staff does not do a good job, (2) management does inspect... More 

Helpful?
1 Thank PedroMcLiebowitz
singapore
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

What can i say, second time here love the full ceiling windows take a look at my pictures attached. The big bathroom was awesome! Shower head was solid 👍🏻 my toilet was abit choke but Housekeeping get it up with 20mins! Good job. Location was near the train station but there are no restaurant near by so it's quite boring... More 

Helpful?
Thank poyosann
Belfast, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Very nice first impression. Staff very courteous and especially the concierges and door staff. We got superior rooms on a good rate so made it worthwhile but would definitely not pay full going rate. Bathrooms were the highlight, fab wet room with bath and glass wall, which could be closed electronically. Breakfast was very good but at £22 I found... More 

Helpful?
Thank ddoinn
Hamburg, Deutschland
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed there for a Business trip. Nothing Special. Aircon was not working properly, neither in the room nor in Meeting rooms. Breakfast was divers but not outstanding. Ordered fried eggs sunny side up three days in a row and they always came not finished. Toaster was not working all the time and nobody could fix it. Room was spacious with... More 

Helpful?
Thank Lehmann F
Brisbane, Australia
Level Contributor
121 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The foyer is spacious and grand and the check in service was faultless. When i got to my room on the 29th Floor, however, the was an odour as if someone had been smoking in the room. I checked with reception the next day and I was assured that there was no smoking on that floor. Maybe it just needed... More 

Helpful?
Thank Benhur05
Panama City, Panama
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am generally an avid SPG guest, but this hotel lacks in so many ways... First the Good.... The check in staff and belboys are very friendly The Room Service Waiter was super friendly The room is made of quality materials (Shame on the lack of maintenance) The Bad... Walking into room was like walking into a old stuffy steam... More 

Helpful?
Thank Guy N
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Guy N, Thank you for sharing your valuable comments with us. Meanwhile, I would like to apologize sincerely to you that you had an unsatisfied experience in our hotel. I have asked our engineering team to check and maintain the room. Moreover, more English trainings have been arranged to our operators to improve their language abilities. We look forward... More 

Malaga, Spain
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My first impression when arriving this hotel was very good and, after a previous good stay in another Starwood hotel, I was considering shifting most of my stays to Starwood again. The checkin process was fast, the room was clean and ample and the bed looked comfortable. BUT 1. the iron was dirty in the inside and when I notified... More 

Helpful?
Thank JoaquinTT
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Joaquin TT, Thank you for choosing Sheraton Shanghai Hongkou Hotel. We appreciate your stay with us. I would like to apologize for the issues you met when stayed in our hotel. The dirty iron has been checked and replaced after we knew it. Moreover, English training courses will be arranged to our front line staff to make them be... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

Stayed for 1 night. The room on the 17th floor was spacious, but had an unpleasant, musty odor. A/C was very cold. Breakfast opened at 6, but the coffee was not ready for another 20 minutes or so. Buffet choices were OK, not great. Bed was comfortable, but there was no top sheet, and the duvet was a satiny fabric... More 

Helpful?
Thank a r
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear a r, I would like to appreciate you like our hotel’s spacious room. Meanwhile, I would like to apologize sincerely to you that there was mouldy smell in room. Besides, we have adjusted the central ventilation system to make more fresh air in rooms. As the breakfast problem, the restaurant manager has reiterated that both coffee and tea need... More 

Level Contributor
2 reviews
4 of 5 stars Reviewed July 25, 2016 via mobile

3 malls and great restaurant nearby. Enjoy a decent room service. Got a corner room which was great. The room decor and bedding is cozy and comfy. Nice indoor pool with separation jacuzzi and bath area for ladies and men.

Helpful?
Thank Shufen H
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Shufen H, Many thanks for taking time to leave your comment and pictures following your stay with us at Sheraton Shanghai Hongkou Hotel. We are pleased to know that you enjoyed your stay with us and the service you received from our team. It is quite a pleasure to learn that our comfortable room, nearby boutiques, swimming pool and... More 

Melbourne, Australia
Level Contributor
5 reviews
5 of 5 stars Reviewed July 25, 2016

Stayed in this hotel for two nights and for us it was a luxury. Room was big, and the bathroom was an absolute dream, especially for our two children. They could sit in the bath, watch t.v. (and hear it through the speakers), or look out the window at the city. There is a retractable screen, though, if you prefer... More 

Helpful?
Thank Dale D
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Dale D, We would like to thank you for staying with Sheraton Shanghai Hongkou Hotel. We hope your trip was full of stories to share. Actually, we are delighted to know that our rooms and facilities offered were to your satisfaction and your family had a relaxing experience here. We look forward to seeing you back soon. Best Regards,... More 

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Staying in Hongkou

Neighborhood Profile
Hongkou
History oozes out of every fiber of the city, but Hongkou is a particularly notable neighborhood. Shanghai was a safe haven for about 20,000 Jews during the Second World War, and traces of this heritage can still be found in buildings and park monuments. Historic foreign relations aside, this neighborhood throws you into traditional Shanghainese life without taking you too far away from the city center. Some of the city’s best-preserved, ancient longtangs (laneway communities) and shikumen (Shanghainese lanehouses) are still in use as actual residences here. If you like to be surrounded by local faces, Hongkou is a great area to spend your time in. The football stadium, Duolun Lu and the North Bund area await should you need some entertainment.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Welcome to the Sheraton Shanghai Hongkou Hotel.Our local neighborhood has it all. Our hotel is close to the Bund, considered the city’s symbol since the 1920s, and the People’s Square. We are also near the Nanjing Road, Lujiazui, and Huaihai Zhong Road central business districts, as well as the North Sichuan Road shopping area and historic Duolun Road.Enjoy your stay in one of our 471 beautifully appointed guest rooms and suites, featuring river, city, and Bund skyline views. Relax completely in our famous Sheraton Sweet Sleeper™ Bed, with a pillow-top mattress, cozy duvet, and goose down blanket. Our hotel’s unique outdoor garden and riverside setting make it the perfect place to get away from the fast pace of Shanghai.Complimentary wireless High Speed Internet Access is now available in all of the hotel’s public areas and guest rooms to meet the needs of business and leisure travelers alike. When you need a retreat from fast-paced city life, we have many options. Indulge yourself with a treatment at the Shine Spa. Sheraton Fitness Programmed by Core® Performance features state-of-the-art cardio and strength-training equipment, and our 30-meter swimming pool is illuminated by natural light through the ceiling.We offer a variety of event facilities that are ideal for weddings, dinners, product launches, and meetings. Our dedicated professionals are ready to assist you with any requirements or requests.Let the Sheraton Shanghai Hongkou Hotel be your home base when visiting Shanghai, one of Asia’s most vibrant cities. ... more   less 

Additional Information about Sheraton Shanghai Hongkou Hotel

Address: NO. 59 Siping Road, Shanghai 200080, China
Location: China > Shanghai Region > Shanghai > Hongkou , Sichuan North Road
Price Range: $116 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Shanghai Hongkou Hotel 4.5*
Number of rooms: 471
Reservation Options:
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Hotel Style:
#24 Family Hotel in Shanghai
#33 Romantic Hotel in Shanghai
#67 Luxury Hotel in Shanghai
#67 Business Hotel in Shanghai
#115 Best Value Hotel in Shanghai
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