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Sheraton Shanghai Hongkou Hotel

#64 of 4,320 Hotels in Shanghai
Certificate of Excellence
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Sheraton Shanghai Hongkou Hotel
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730 Reviews from our TripAdvisor Community

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Showing 515: English reviews
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

3 malls and great restaurant nearby. Enjoy a decent room service. Got a corner room which was great. The room decor and bedding is cozy and comfy. Nice indoor pool with separation jacuzzi and bath area for ladies and men.

Helpful?
Thank Shufen H
Melbourne, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed in this hotel for two nights and for us it was a luxury. Room was big, and the bathroom was an absolute dream, especially for our two children. They could sit in the bath, watch t.v. (and hear it through the speakers), or look out the window at the city. There is a retractable screen, though, if you prefer... More 

Helpful?
Thank Dale D
Lugano, Switzerland
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago

The stay at this hotel was good if I think to a two/three stars hotel, but I expected more considering the value of the chain. Just few examples to explain what a 4/5* hotel should not do: The concierge looked surprise when I asked him to reserve a table at a restaurant and told me to speak with the receptionist.... More 

Helpful?
Thank antonio b
Xi'an, China
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The lobby is grand. The suite and bathroom are very spacious. All facilities and design are classic. Good location - not far from Xintiandi and Jing'An Temple, very close to public transport. Good service. Had a good time here.

Helpful?
Thank Angelbaby L
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we had to stay here because of flight cancelation KLM , the hotel was very well organised and also the fact that 280 people came at the same time was no problem , great rooms and very good japanese restaurant on 5th floor !

Helpful?
Thank RPT250101
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear RPT250101, We would like to thank you for staying with Sheraton Shanghai Hongkou Hotel. Actually, we are delighted to know that the room and food we offered were to your satisfaction. Your positive review has been shared with our team. We look forward to welcoming you back soon. Best Regards, David Cao General Manager Sheraton Shanghai Hongkou Hotel More 

Melbourne, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just spent the weekend at this hotel and was absolutely thrilled. Great location for getting to and from important sights and just two minutes from train station. Rooms were big, and have never had such a great bathroom! Due to the retracting screen you can sit in the bath, watch tv, with the sound playing through the speakers in the... More 

Helpful?
Thank Graham D
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Graham D, Thank you so much for your review following your recent stay at Sheraton Shanghai Hongkou Hotel. It is rewarding to know that we arranged a suitable room for you where you enjoyed the view of Shanghai. We take pride in our convenient location which contributed to your satisfied experience in Sheraton Hongkou. We look forward to welcoming... More 

Singapore, Singapore
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel room is nicely done up and is very spacious. It has a proper work desk, an armchair, shower and bath tub. Rooms are in a squarish layout. Neighbourhood is nothing fantastic so the full height windows doesn't give you anything nice to look at. Concierge team is helpful - Mr Shen who helped me booked taxi and the... More 

Helpful?
Thank RightAngle
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear RightAngle, Thank you for taking time to share your feedback with us. We were pleased to learn that our room’s facilities and concierge service met your satisfaction. We look forward to welcoming you back in the near future. Best Regards, David Cao General Manager Sheraton Shanghai Hongkou Hotel More 

San Diego, California
Level Contributor
110 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice international hotel in Shaghai. I am at times picky about hotels but I have not much to say there. Everything worked ... Pricey for sure but still good value for money. The hotel is in a pretty good location with lots of activity close by. Will go back there

Helpful?
Thank Nicolas D
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Nicolas D, Many thanks for taking time to leave your comment following your stay with us. We are so pleased to know you enjoyed your stay with us and it is a pleasure to learn that our location contributed to your wonderful stay. We all hope you will join us again in the near future. Best Regards, David Cao... More 

Hong Kong, China
1 review
2 of 5 stars Reviewed June 15, 2016

I am currently staying here at the Sheraton Shanghai Hongkou hotel and let me first start by saying I don't usually write reviews however the service of this hotel is so poor I need to help others set their expectations correctly prior to booking here. First of all let me say their rooms and facilities are top notch. The amenties... More 

Helpful?
Thank chanserv
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Chanserv, Greeting from Sheraton Shanghai Hongkou Hotel. Thank you for taking time to bring my attention to your recent stay with us. I would like to apologize sincerely that you had a disappointed experience in our hotel. I have investigated the issues you mentioned particularly. Please allow me to explain them in details. It was true that pretty cash... More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 7, 2016

This Sheraton was pretty good on my short trip to Shanghai. The check in was very quick and easy and the room was large, comfortable and quiet. Overall I enjoyed my stay at this Sheraton. Service could use some improving, on things I expect as common sense this Sheraton misses the ball also the language is not on par for... More 

Helpful?
Thank Amanda_Lulu
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Amanda_Lulu, Thank you for sharing your valuable comments with us. We are pleased to know that you have enjoyed our comfortable room. Regarding your comment, our training manager has arranged language courses for our employees to improve their English. We look forward to having you stay with us again in the future. Best Regards David Cao General Manager Sheraton... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Hongkou

Neighborhood Profile
Hongkou
History oozes out of every fiber of the city, but Hongkou is a particularly notable neighborhood. Shanghai was a safe haven for about 20,000 Jews during the Second World War, and traces of this heritage can still be found in buildings and park monuments. Historic foreign relations aside, this neighborhood throws you into traditional Shanghainese life without taking you too far away from the city center. Some of the city’s best-preserved, ancient longtangs (laneway communities) and shikumen (Shanghainese lanehouses) are still in use as actual residences here. If you like to be surrounded by local faces, Hongkou is a great area to spend your time in. The football stadium, Duolun Lu and the North Bund area await should you need some entertainment.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Welcome to the Sheraton Shanghai Hongkou Hotel.Our local neighborhood has it all. Our hotel is close to the Bund, considered the city’s symbol since the 1920s, and the People’s Square. We are also near the Nanjing Road, Lujiazui, and Huaihai Zhong Road central business districts, as well as the North Sichuan Road shopping area and historic Duolun Road.Enjoy your stay in one of our 471 beautifully appointed guest rooms and suites, featuring river, city, and Bund skyline views. Relax completely in our famous Sheraton Sweet Sleeper™ Bed, with a pillow-top mattress, cozy duvet, and goose down blanket. Our hotel’s unique outdoor garden and riverside setting make it the perfect place to get away from the fast pace of Shanghai.Complimentary wireless High Speed Internet Access is now available in all of the hotel’s public areas and guest rooms to meet the needs of business and leisure travelers alike. When you need a retreat from fast-paced city life, we have many options. Indulge yourself with a treatment at the Shine Spa. Sheraton Fitness Programmed by Core® Performance features state-of-the-art cardio and strength-training equipment, and our 30-meter swimming pool is illuminated by natural light through the ceiling.We offer a variety of event facilities that are ideal for weddings, dinners, product launches, and meetings. Our dedicated professionals are ready to assist you with any requirements or requests.Let the Sheraton Shanghai Hongkou Hotel be your home base when visiting Shanghai, one of Asia’s most vibrant cities. ... more   less 

Additional Information about Sheraton Shanghai Hongkou Hotel

Address: No.59 Siping Road, Shanghai 200086, China
Location: China > Shanghai Region > Shanghai > Hongkou , Sichuan North Road
Price Range: $127 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Shanghai Hongkou Hotel 4.5*
Number of rooms: 471
Reservation Options:
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Hotel Style:
#24 Family Hotel in Shanghai
#33 Romantic Hotel in Shanghai
#63 Luxury Hotel in Shanghai
#67 Business Hotel in Shanghai
#104 Best Value Hotel in Shanghai
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