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Ibis Shanghai Yu Garden

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Ibis Shanghai Yu Garden
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354 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Chicago, Illinois
Level Contributor
84 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

The service was very good from the front desk. The bar is closed at night but the people at the front desk got me ice every night at no charge. It is about a 10 minute walk to the subway. There is a Tesco grocery store in the basement of the Mall down the street. Close to the Yu Yuan... More 

Helpful?
Thank Sandra D
Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago via mobile

- At arrival, we checked in the room 517. When we entered the room, it was not ready and totally unclean. - In the evening, we received under the door advertisement for prostitution service, even in the room of the kids !!! - The towels were with hair inside. - In the night from 17 to 18.09, the air conditioning... More 

Helpful?
Thank ers7060

Travelers are raving about these Shanghai hotels

Keerbergen, Belgium
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

place is clean ,tidy sometimes bit noisy especially on holidays .The best floor is 6Th.The fifth floor can be noisy ,avoid the rooms next to the elevator.The new coffeeshop that opens soon can be an extra card for this hotel.The big problem can be internet ,but many places suffer this problem......Beds can be a bit hard for western people so... More 

Helpful?
1 Thank jlanciers
Evan C, Guest Relations Manager at Ibis Shanghai Yu Garden, responded to this review

Dear guest, thanks for choosing our hotel, we are so glad that you have enjoyed your stay here, looking forward to having you stay in our hotel again! Have a nice day! More 

Medan, Indonesia
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed August 19, 2016

I booked 3 nights here considering the name Ibis and near to tourist area of Yu Garden and The Bund, but seems far below expectation. The room is small and smell like someone just smoking in your room every time you get in. the housekeeping also very unacceptable. After went out in the next morning, we found out the bed... More 

Helpful?
1 Thank HdWong
Evan C, Guest Relations Manager at Ibis Shanghai Yu Garden, responded to this review

Dear guest, I am so sorry about your unpleasant experience, I apologize to you on behalf of our hotel, we'll make efforts to solve the problems you have mentioned.in the future , we'll try our best to improve our service and facilities, we are looking forward to welcoming you in our hotel again! More 

Western Cape, South Africa
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 17, 2016

After travelling almost 40 hours in total you do not appreciate unsmiling reception staff. I can never understand why a deposit is needed if you paying cash then again they may assume you running off with linen which in the case of this "hotel" which is more like a POD, NO THANK YOU, they can keep their smoke-infused linen. The... More 

Helpful?
Thank arnell b
Evan C, Guest Relations Manager at Ibis Shanghai Yu Garden, responded to this review

Dear guest, I am so sorry about your unpleasant experience, I apologize to you on behalf of our hotel, we'll make efforts to solve the problems you have mentioned.in the future , we'll try our best to improve our service and facilities, we are looking forward to welcoming you in our hotel again! More 

Erie, Pennsylvania
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 9, 2016

I really enjoyed my stay at the hotel. The rooms were a bit small but very comfortable. The continental breakfast is delicious and the location is key to visit all important places in Shanghai. Keep in mind that you can take the Shanghai Metro to reach the hotel and walk only a few steps.

Helpful?
Thank JRM15
Evan C, Guest Relations Manager at Ibis Shanghai Yu Garden, responded to this review

Dear guest, thanks for choosing our hotel, we are so glad that you have enjoyed your stay here, looking forward to having you stay in our hotel again! Have a nice day! More 

Mollymook, Australia
Level Contributor
16 reviews
3 hotel reviews
4 of 5 stars Reviewed July 29, 2016

An excellent hotel in a good location, convenient to the city and public transport very clean and comfortable. Helpful staff. Very close to the yuan gardens and walking distance of the bund.a very good choice if not wanting to go into the high end of the market

Helpful?
Thank 197maturetraveller
Evan C, Guest Relations Manager at Ibis Shanghai Yu Garden, responded to this review

Dear guest, thanks for choosing our hotel, we are so glad that you have enjoyed your stay here, looking forward to having you stay in our hotel again! Have a nice day! More 

Brisbane, Australia
Level Contributor
178 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
1 of 5 stars Reviewed July 11, 2016

This hotel only has one thing going for it and that's the location. That was the sole reason we booked it to be around the Yu Garden area. Everything else is absolutely terrible and if the hotel internet was any good and we could connect properly we would have probably booked elsewhere. After arriving from 16hrs of transit at 9pm... More 

Helpful?
3 Thank twindadtravels
Penang Island, Malaysia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 14, 2016 via mobile

Being a loyal Accor member I may be biased but I feel I'm compelled to give a 5 star review for this hotel. The trainee front desk staff at the reception was very attentive and capable of problem solving and having great initiatives in giving suggestions (very rare quality among Chinese employees). We're on a business trip where we have... More 

Helpful?
Thank Choo Kheng S
Evan C, Guest Relations Manager at Ibis Shanghai Yu Garden, responded to this review

Dear guest, thanks a lot for choosing our hotel and give such nice comments, in the future we will try our best to improve our service and facilities to welcome the nice guests like you , looking forward to having you stay in our hotel again! More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 20, 2016 via mobile

Location: 8.5 ~ Taxi from Putong Airport cost rmb 180 ~ 3mins walk to supermarket, restaurants ~ good location Facilities: 6 ~ basic business hotel ~ shower ~ wooden floor ~ no window room Breakfast: 5.5 Variety: 5 Quality: 6 Remarks: suggest to have breakie elsewhere Cleanliness: 8 Staff: 8 View: 0 Size: 6 Remarks: please do not expect much... More 

Helpful?
1 Thank Momo M
Evan C, Guest Relations Manager at Ibis Shanghai Yu Garden, responded to this review

Dear guest, thanks for choosing our hotel, we also have business rooms ,garden view rooms with window for your choice, maybe next time you could book those rooms, looking forward to having you stay in our hotel again! have a nice day! More 

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Staying in Old Town

Neighborhood Profile
Old Town
Shanghai’s original walls live on in the curve of the streets that serve as the border to the old city. An aerial view shows a clear circular outline and parts of the original wall are preserved as monuments to the ancient past. The main tourist attraction of Yuyuan (which means Yu garden, though it is often redundantly referred to as Yuyuan Garden) draws hordes of tourists every day, but wandering the streets around the complex reveals more exciting attractions such as food and antique markets. There are also streets lined with shops peddling everyday wares such as Chinese dining ware and craft notions that can be even more enticing to visitors uninterested in the usual tourist fare.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff

Additional Information about Ibis Shanghai Yu Garden

Address: NO. 85 Zhoujin Road, Shanghai 200010, China
Location: China > Shanghai Region > Shanghai > Old Town
Price Range: $56 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Shanghai Yu Garden 3*
Number of rooms: 130
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