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The Waterhouse At South Bund

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109 Reviews from our TripAdvisor Community

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Showing 76: English reviews
1 review
3 of 5 stars Reviewed 1 week ago via mobile

What a pity! The hotel was remodelled from a very old Shanghai building which gives it architecture a very unique design. The room is spacious and very modern though with form they gave up ease of use and convenience (for example, you have to climb up into the shower). The most terrible part is service. Breakfast was self served which... More 

Helpful?
Thank Alvin T
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I'm so sad because this hotel used to be truly amazing, great service, vibrant ambiance and cool everything in general. Now it's just not the same and has gone downhill completely. Now the place is like a ghost town and the service is just terrible. I've stayed here around 4 times and this time was a huge disappointment for me... More 

Helpful?
Thank Samantha M
San Francisco, California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 28, 2016 via mobile

Used to be my favorite hotel in all of Asia. Nice blend of boutique size, restaurant and location, plus awesome rooftop bar with DJ. This Summer they decided to cut off rooftop bar at midnight. I understand the decision but it removes one of the key awesome parts to this hotel. I would go somewhere else

Helpful?
Thank Sean R
New York City, New York
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 21, 2016

Unfortunately, we were only able to stay in Shanghai for the final night of our 10 day honeymoon, as the majority of it involved exploring Central China. Upon arrival, we prayed (to no avail) that the impending Typhoon would force China Eastern Airlines to cancel our flight, and allow us to spend more time at the Waterhouse. Allow me to... More 

Helpful?
Thank GourmetnotGourmand
Varberg, Sweden
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 30, 2016 via mobile

A very humble entré but most things behind are top class. Large room, mine with a great view of the Bund. Very nice and service minded staff in the front desk. Quick laundry service. Great breakfast! I hopen for a better equipped gym but except from that - a very good hotel!

Helpful?
Thank Anders O
San Francisco, California
Level Contributor
116 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
4 of 5 stars Reviewed May 15, 2016

If you want sleek and chic during your stay in Shanghai, this boutique hotel fits the bill as it has history, too. It’s a converted warehouse, yes, but was also a headquarters for the Japanese army during World War II. There is little trace of its past in the design except for the bare concrete walls lining the expansive lobby.... More 

Helpful?
2 Thank Ed_Uyeshima
Brazil
Level Contributor
75 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed January 3, 2016

This is a beautiful hotel! Pros: Lovely industrial decoration, strong character, amazing rooms and bathrooms, great staff. Cons: location is not very convenient, service is slow during breakfast hours.

Helpful?
1 Thank Leo79t
Liverpool, England, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 12, 2015 via mobile

The Waterhouse at south bund is excellent. My partner and I stayed for 2 nights in early December as part of a 2 week trip around China. The rooms are excellently presented, each with individual quirks and remnants of the old warehouse. Concrete washrooms and timber board flooring add to the industrial feel along with a unique front of house... More 

Helpful?
Thank Alex F
A TripAdvisor Member
2 of 5 stars Reviewed October 23, 2015 via mobile

We've stayed at the Waterhouse for one night and we won't probably return. The design is quirky and hip (we chosen the place for that) ... we prefers boutique/design hotels rather than big corporate ones but many details aren't up to 5 stars' standards (dirty walls/floor corners, ruined tend edges, dirty windows' glasses, unpleasant room's odor, room's poor soundproofing etc).... More 

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3 Thank A TripAdvisor Member
Denver, Colorado
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed October 1, 2015

I loved this hotel mainly due to the design. When we arrived in the evening the reception staff straight away assumed we had come for dinner & pointed us to the restaurant this seemed a bit odd. Room was great even though it was small due to the nice design it was still very comfortable. I'm not sure if I... More 

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Thank sal_f80
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in South Bund

Neighborhood Profile
South Bund
This waterfront area below the most famous section of the Huangpu River has undergone multiple phases of development that started when the Waterhouse Hotel opened its doors. Though it’s been slower to catch on than people expected, every year something new and exciting opens up and gives people a reason to keep calling the South Bund the "Next Big Thing." There are a couple of landmark hotels and restaurants of excellent quality that serve as anchors, and multiple annual events such as beer festivals, art and fashion fairs and music shows take advantage of the wide spaces, waterfront location and the tiny man-made beach to host huge crowds of people. Wandering about the newness, one can stumble upon authentic Chinese life in the stone gates of people’s residences or the street markets.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about The Waterhouse At South Bund

Address: NO. 1-3 Maojiayuan Road, Shanghai 200011, China
Location: China > Shanghai Region > Shanghai > South Bund
Price Range: $180 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Waterhouse At South Bund 5*
Number of rooms: 19
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Also Known As:
The Waterhouse At South Bund Hotel Shanghai
Hotel Style:
#52 Romantic Hotel in Shanghai
#135 Luxury Hotel in Shanghai
#168 Best Value Hotel in Shanghai
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