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Waldorf Astoria Shanghai on the Bund

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Waldorf Astoria Shanghai on the Bund
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1,203 Reviews from our TripAdvisor Community

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Showing 931: English reviews
Level Contributor
122 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Also in Shanghai Waldorf deserve the best price. Interior , servis, location, food etc. Special would like to give good price for Jazz at Lounge bar. The singer has colour of voice the same as Frank Sinatra. He is talented . Maybe the acoustic is little to loud . . . But he is good. American jazz stille, thank you... More 

Helpful?
Thank VitaLak
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear VitaLak, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our Long Bar, as well as our location and food. Our team members will be thrilled to hear of your kind comments, as they strive to make... More 

Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Simply love this place. Well situated by the river with gorgeous views of the World Financial Centre and other skyscrapers. On the other site close to the old part of the city. Top services and top cuisine. This place represents the top 5* hotels.

Helpful?
Thank Hana P
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Hana P, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our location and view, as well as our staff and cuisine. Our team members will be thrilled to hear of your kind comments, as they strive... More 

Beijing, China
1 review
4 of 5 stars Reviewed 4 days ago NEW

A Great looking Hotel right in the center of the Business District..Frendly staff good location very interested in going the Extra mile for you. Highly recommended this fantastic hotel for business and lessuer..

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Allan L
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Allan L, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our location, as well as our staff. Our team members will be thrilled to hear of your kind comments, as they strive to make every guest... More 

Shanghai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice location with good maintainance. Overall experience is good but as perfect as expected. Breakfast has limited selection but with excellent food quality.As an diamond member, I was not treated as it should be, no better options were provided when the preferred room can not be provided. I paid double than the booking from third party, but I got a... More 

Review collected in partnership with Waldorf Astoria

Helpful?
1 Thank 278yujial
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear 278yujial Thank you very much for your feedback and comments. Our Director of Operations Carol had followed up with you in regards to the issues you had encountered. We sincerely apologize again for the inconvenience caused and appreciate the recommendations you had shared. Please feel free to contact me should you require any assistance. Yours sincerely, Rudy Rudy Oretti... More 

Houston, Texas, United States
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

We were one night in Shanghai before taking a cruise, so we decided to make the trip special and stay at the Waldorf Astoria, since it offered a special reduced rate. Once I booked the room online, I received several emails from staff, especially concierge, welcoming us and explaining pampering that we could buy. That was nice, but I didn't... More 

Helpful?
Thank HoustonRI
WaldorfAstoria2011, Director of Operations at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Houston RI, First of all my sincerest apologies that we have not been able to meet your expectations following your recent staying with us. I would appreciate when you could reach out to me directly, allowing me more details of your recent staying. I wish to review and respond in detail to your comments provided. Kindly do contact me... More 

Leawood, Kansas
Level Contributor
130 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Beautiful property located on the Bund. Staff is pleasant and caring. Rooms are beautiful. Bathrooms are large with amazing automatic toilets. Very unusual. We lived the breakfast buffet and very attentive service. One if the top hotels in China

Helpful?
Thank stewart s
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear stewart s, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially your Room and our breakfast offierings, as well as our staff. Our team members will be thrilled to hear of your kind comments, as they strive... More 

Shanghai, China
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is the one of the best hotel groups which I came across with such professional and good services throughout its restaurants and hotel staff. You will feel absolutely welcomed and greeted by every staff as you walked through the fabulous hotel. Food at Pelham and Grand brassiere were just as great.

Helpful?
Thank j c
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear j c, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our staff professional services and your Food and Beverage experiences. Our team members will be thrilled to hear of your kind comments, as they strive to... More 

Perham, Minnesota, USA
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for only one night - too short to enjoy all that is offered. Our suite was huge and adorned with beautiful antiques. Every staff member treated us like royalty, escorting us to our room, and made sure that our every need was met or exceeded. The Grand Brasserie had a large buffet, but the omelet menu caught my... More 

Helpful?
Thank GRiseSr
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear GRiseSr, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially your Suite and our staff, as well as your Food and Beverage experiences. Our team members will be thrilled to hear of your kind comments, as they... More 

Croydon, United Kingdom
Level Contributor
123 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights on our way to Japan and made use of some free night certificates thanks to having the HHonors Barclaycard. Before we even arrived I was contacted by the concierge asking when we would arrive and if we required anything special for our stay, which was a nice touch. Our flight into Shanghai arrived at... More 

Helpful?
Thank Laurence1985
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Laurence1985, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially the view from your Room and our Long Bar, as well as our services and breakfast offerings. Our team members will be thrilled to hear of your... More 

Perth, Australia
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything about this hotel is incredible. We have stayed in some of the best luxury hotels in the world and the Waldorf Astoria Shanghai may well top them all. We had a fantastic room with wonderful views of the Bund and the city. The bathroom was one of the best with ever seen in a hotel and it had a... More 

Helpful?
1 Thank PerthSailor
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear PerthSailor, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially your Room and facilities, as well as your Food and Beverage experiences and our services. Our team members will be thrilled to hear of your kind comments,... More 

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Staying in The Bund

Neighborhood Profile
The Bund
While there are certainly many other “bunds” in the world, “the Bund” refers to Shanghai’s famous waterfront. The area’s Gothic, Art Deco and Beaux Arts monoliths were built when it was part of the Shanghai International Settlement run by the British and Americans. The atmosphere of colonial-era luxury has endured over time and is now found in the five-star hotels, luxury brand boutiques and expensive restaurants that can be found within the historic buildings. A cultural center has built up away from the water and some of Shanghai’s best art galleries and museums are housed close to the Bund. Nighttime views of Pudong and the rest of the city also make for a great backdrop at the many rooftop clubs.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Combining the history and culture of the celebrated Shanghai Bund with a taste for 21st century sophistication, Waldorf Astoria Shanghai on the Bund offers a heritage ambiance, legendary service and timeless amenities to make your stay truly memorable and distinct. Housed within the two-building complex in phases are 260 well-appointed rooms and suites, stylish environments for dining and lounging, extensive banquet facilities with stunning views, luxury spa, fully-fitted gym ,free WiFi and more, all crafted onto a picture perfect setting that speaks volume of the grandeur and finesse that is uniquely ours. ... more   less 

Additional Information about Waldorf Astoria Shanghai on the Bund

Address: NO. 2 Zhongshan East First Road, Shanghai 200002, China
Location: China > Shanghai Region > Shanghai > The Bund
Price Range: $307 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Shanghai on the Bund 5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Waldorf Astoria Shanghai On The Bund Hotel Shanghai
Hotel Style:
#2 Romantic Hotel in Shanghai
#3 Business Hotel in Shanghai
#4 Luxury Hotel in Shanghai
#4 Spa Hotel in Shanghai
#5 Family Hotel in Shanghai
#176 Best Value Hotel in Shanghai
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