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Waldorf Astoria Shanghai on the Bund

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Waldorf Astoria Shanghai on the Bund
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1,175 Reviews from our TripAdvisor Community

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Showing 914: English reviews
jakarta, Indonesia
5 of 5 stars Reviewed yesterday NEW

thanks to all the friendly staff, good location near the bund,and lots of good restaurant nearby ,good atmosphere, combining the old building and new development ,good food and the most of it,bedding with good quality linen and can provide a good sleep with the double glass window to keep the room silent .

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Surianto E
Taipei, Taiwan
Level Contributor
116 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I came in with pretty high expectations. This hotel actually opened back when I was working in a luxury hotel nearby Shanghai. We lost a lot of staff to Waldorf when it opened. Waldorf is a big name and the location is as good as it gets in Shanghai. We had a conference in the hotel, and my expectations were... More 

Helpful?
Thank jchanlifat
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear jchanlifat, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially your Room and our Chinese Restaurant, as well as appreciating our staff’s help. Our team members will be thrilled to hear of your kind comments, as they... More 

Hayward, United States
1 review
5 of 5 stars Reviewed 1 week ago

The best hotel I ever Stay and I will come back next time for sure. Employees are very professional and friendly. Also the location is perfect and convenient. Room is very clean with great sleep quality.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Wei G
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Wei G, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our location and your room, as well as the professional and friendly services you experienced. Our team members will be thrilled to hear of your kind... More 

Hong Kong, China
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

It is a really beautiful hotel and the night view is fantastic. The room is decent-sized, not particularly spacious but good enough. The location is good for visiting the Bund but a bit far from other more charming areas of Shanghai. Breakfast is good and the food in other restaurants is also tasty. However, the entrance of East First Road... More 

Helpful?
Thank Travelmania C
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Travelmania C, Thank you very much for sharing your review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us in general, especially our breakfast offerings and your Room. Your valuable feedback concerning the arrival experience is well noted, and will be shared with the team. We are very... More 

Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I would start off by saying that I've stayed at this hotel 5+ times in the past years. Although the facility is still beautiful, but the service level has declined significantly. When I checked in, the room was not ready at noon. The lady at the front desk asked if I've stayed there before. I was baffled as I'm sure... More 

Helpful?
2 Thank NoraSea
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear NoraSea, Thank you very much for sharing your review with us and fellow travelers on TripAdvisor. I am saddened to read that we failed to fully satisfy you in regards to general service levels; especially at the Reception Desk and Housekeeping areas, I am truly sorry for these shortfalls, and I will most certainly share this with the team,... More 

1 review
5 of 5 stars Reviewed 1 week ago

This is our first trip to Shanghai and we wanted to make it a memorable visit. We're so happy we chose this hotel. First of all, the location is great. It is on the Bund. If you get a waterfront view (and I recommend it), you can see the modern and old view of the city at the same time.... More 

Helpful?
Thank scorpio1102
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear scorpio1102, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our location and your room, as well as appreciating our Concierge’s help. Our team members will be thrilled to hear of your kind comments, as they strive... More 

Sudbury, Canada
Level Contributor
54 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

This is an excellent property which is centrally located. Check in was okay - not exactly welcoming or friendly but matter of fact. In luxury hotels in Asia, front office staff generally take you to the room and show the main features of the room. While a person came along, this was only to open the door and he quickly... More 

Helpful?
Thank 615Joseph
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear 615Joseph, Thank you very much for sharing your review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us in general, especially our room facilities, the breakfast offerings as well as the Wi-Fi. However, I am saddened to read that we failed to fully satisfy you in regards to... More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The architecture in this hotel was stunning! WOW! I was so impressed. I felt like I was in europe roaming the ancient city of Barcelona. The designers and builders really did their jobs when building this hotel. Other than the beautiful beautiful facilities. The amenities were really great. There was a pool, spa, hot tub and others that I can't... More 

Helpful?
Thank Jiang L
India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My husband, my 6 year old and myself stayed at the Waldorf for 6 nights in August. We were on a holiday to celebrate our daughter's birthday in Shanghai. This property meets all the expectations of a luxury hotel. We wanted it to be a memorable experience and thus this choice of property. I would have given it 5 stars... More 

Helpful?
Thank peeyaindia
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear peeyaindia, Thank you very much for sharing your review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us in general, especially our Concierge’s help and breakfast experiences as well as our team member Tracy who impressed you a lot during the stay. However, I am saddened to read... More 

Los Angeles, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Personally greeted on every encounter, it was as if my name was written across my forehead. Personal preferences for breakfast were remembered after first day. The food presentation was over the top, high marks for culinary staff. Truly an amazing stay.

Review collected in partnership with Waldorf Astoria

Helpful?
1 Thank Mark D
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Mark D, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially the breakfast offerings and food presentation. Our team members will be thrilled to hear of your kind comments, as they strive to make every guest experience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in The Bund

Neighborhood Profile
The Bund
While there are certainly many other “bunds” in the world, “the Bund” refers to Shanghai’s famous waterfront. The area’s Gothic, Art Deco and Beaux Arts monoliths were built when it was part of the Shanghai International Settlement run by the British and Americans. The atmosphere of colonial-era luxury has endured over time and is now found in the five-star hotels, luxury brand boutiques and expensive restaurants that can be found within the historic buildings. A cultural center has built up away from the water and some of Shanghai’s best art galleries and museums are housed close to the Bund. Nighttime views of Pudong and the rest of the city also make for a great backdrop at the many rooftop clubs.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Combining the history and culture of the celebrated Shanghai Bund with a taste for 21st century sophistication, Waldorf Astoria Shanghai on the Bund offers a heritage ambiance, legendary service and timeless amenities to make your stay truly memorable and distinct. Housed within the two-building complex in phases are 260 well-appointed rooms and suites, stylish environments for dining and lounging, extensive banquet facilities with stunning views, luxury spa, fully-fitted gym ,free WiFi and more, all crafted onto a picture perfect setting that speaks volume of the grandeur and finesse that is uniquely ours. ... more   less 

Additional Information about Waldorf Astoria Shanghai on the Bund

Address: NO. 2 Zhongshan East First Road, Shanghai 200002, China
Location: China > Shanghai Region > Shanghai > The Bund
Price Range: $298 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Shanghai on the Bund 5*
Number of rooms: 260
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotwire, HotelTravel.com, Odigeo, Agoda, Travelocity, Hotels.com, Ctrip TA, Priceline and Expedia so you can book your Waldorf Astoria Shanghai on the Bund reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Waldorf Astoria Shanghai On The Bund Hotel Shanghai
Hotel Style:
#2 Spa Hotel in Shanghai
#2 Romantic Hotel in Shanghai
#2 Luxury Hotel in Shanghai
#3 Business Hotel in Shanghai
#5 Family Hotel in Shanghai
#179 Best Value Hotel in Shanghai
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