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Waldorf Astoria Shanghai on the Bund

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No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002 China
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About

#21 of 4,787 hotels in Shanghai
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Combining the history and culture of the celebrated Shanghai Bund with a taste for 21st century sophistication, Waldorf Astoria Shanghai on the Bund offers a heritage ambiance, legendary service and timeless amenities to make your stay truly memorable and distinct. Housed within the two-building complex in phases are 260 well-appointed rooms and suites, stylish environments for dining and lounging, extensive banquet facilities with stunning views, luxury spa, fully-fitted gym ,free WiFi and more, all crafted onto a picture perfect setting that speaks volume of the grandeur and finesse that is uniquely ours.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Babysitting
Airport transportation
Business Center with Internet Access
Free internet
Wifi
Public wifi
Internet
Fitness / spa locker rooms
Hot tub
Adult pool
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
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Good to know
HOTEL CLASS
5 stars
Languages Spoken
Chinese
HOTEL STYLE
Classic, Historic Hotel
NUMBER OF ROOMS
260
Hotel links
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Hotel deals
2,891Reviews21Q+A100Room tips
Traveler rating
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Popular mentions
+1
We stayed one night . The building was nice as was the size of the rooms (deluxe). Needed some minor renovation which we pointed out Quality toiletries and blissful shower. Great bed , pillows so so . The temperature of the hotel was uncomfortable for us as it was overheated . The breakfast selection looked impressive but was quite cold, even the soup we ordered a la carte. Really mixed feelings here as it had great bones but the service levels were very underwhelming. Location was good on the bund and only a 10 to 15 minute walk to the metro. We will put our disappointment due to the holiday period and team were pre occupied .
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Response from WAShanghai, Manager at Waldorf Astoria Shanghai on the Bund
Responded 2 weeks ago
Dear wilhelmina, Thank you for your valuable feedback with regard to your recent stay with us. We have taken note of your comments on the areas needing improvement, especially on our service. We look forward to your return soon and serve you with the standard of service that we have always pride ourselves upon. Thank you. Kind Reagrds, Jeffry Tan Director of Operations
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Hotel's Favorite
The Waldorf Astoria in Shanghai is a fabulous hotel !!! Elegant and chic rooms with stunning views. We have been there 5 times by now and this hotel keeps amazing us. General Manager Fabio Berto, whom we met before at the Waldorf Astoria Cavalieri in Rome, together with his French Executive Assist.Manager Matthieu Desreumaux, know how to welcome HH Diamond members. The combination of Italian and French style brings the great Oriental hospitality to a top level. Our stay was super ! Also thank you to Personal Concierge Jessica Wang, chef William (who always takes so good care of my wife's food allergy) and his team, Tracy at the restaurant, and so many others whose names escape me now.
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Response from WaldorfAstoria2011, Public Relations Manager at Waldorf Astoria Shanghai on the Bund
Responded Jun 4, 2019
Thank you for choosing to stay with us at the Waldorf Astoria Shanghai on the Bund. I am glad to hear that you enjoyed your stay and that Fabio, Matthieu, Jessica and William were so attentive to your needs. I will be sure to share your comments with them. Should your travels bring you back this way, I hope that you will stay with us again.
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As a Hilton Honors Diamond member, I travel worldwide for both corporate and leisure - staying in Hilton properties throughout America, Europe, and Asia. Thanks to Mei Li and her Personal Concierge Team, the Waldorf Astoria Shanghai on the Bund is my favorite Hilton property in the world. I previously was assisted by Mei on a corporate visit to the Waldorf Shanghai and mentioned I'd be bringing my wife back to celebrate our 10-year anniversary. Mei stayed in touch with me to plan our visit, personally greeted us on our arrival, absolutely nailed it with a spectacular upgrade, outfitted our room with baloons/roses/candles, and made a wonderful/personal effort with a handwritten welcome letter. With the challenges of traveling in China without a local bank account, Mei's team helped us aquire concert tickets, plan and book a day trip to Hangzhou, and ensured every aspect of our stay was spectacular. My wife an I have never been treated so wonderfully. We can't wait to return.
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Response from WAShanghai, General Manager at Waldorf Astoria Shanghai on the Bund
Responded 5 weeks ago
Dear FrankDoesTravel, Thank you for your wonderful review. I will thank Mei again for the special care and ongoing attention paid during your recent visit. Banking in china can be a challenge so I'm glad we were able to help. I hope to welcome you back soon. Regards, Richard Saul
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The Waldorf Astoria was one of the best hotels I have ever stayed in. This property has a luxurious old style Shanghai design that does not disappoint in any areas. Rooms are comfortable with gorgeous views out onto the bund.Staff are personable who show great care for their guests. And the breakfast was outstanding with the best Bircher muesli I have ever had. I would, given the opportunity stay again.
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Response from WAShanghai, General Manager at Waldorf Astoria Shanghai on the Bund
Responded Jan 11, 2020
Dear noahc664, Glad to know your had such an enjoyable stay. Thank you for your gracious words. I'll share them with the team including the chef for his Bircher Muesli. Please do visit us again soon. Regards, Richard Saul
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+1
Had a wonderful experience stayed at Waldorf Astoria Beijing before ,I have a high expectations for this hotel as well.The room is comfy, reasonably spacious but there is no basic toiletries supply.Although you can request for free but isn’t it tooth brush is a basic toiletries for the guests than other stuff like sewing kits . Another complaint is the air conditioning is really disappointing. The room was very warm and the temperature was not adjustable. Although we already lodged a complaint to the front desk but was not improving & we were sleeping in the warm room for 3 nights. Location is not really that ideal as it is between the 2 subway station,take about 20 mins to walk to either station.
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Response from WAShanghai, General Manager at Waldorf Astoria Shanghai on the Bund
Responded Jan 11, 2020
Dear jesslyn2102, I am sorry you were disappointed. Late last year Shanghai hotels were asked to comply with a measure to reduce plastic wastage by placing several one-time bathroom amenities which had until then been provided on request only free of charge. This applies to all hotels in Shanghai. Your comment about the heating is noted and we will definitely check your room. I do thank you for staying with us. Regards, Richard Saul
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PRICE RANGE
$272 - $2,502 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
waldorf astoria shanghai on the bund hotel shanghai
LOCATION
ChinaShanghai RegionShanghaiThe Bund / Fuzhou Lu (Fuzhou Road) / Huangpu / Puxi (Downtown Shanghai)
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Frequently Asked Questions about Waldorf Astoria Shanghai on the Bund
Which popular attractions are close to Waldorf Astoria Shanghai on the Bund?
Nearby attractions include Pudong Development Bank (Fazhan Yinhang) (0.2 miles), Rockbund Art Museum (0.08 miles), and Shanghai Bund Weather Signal Station (0.2 miles).
What are some of the property amenities at Waldorf Astoria Shanghai on the Bund?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Waldorf Astoria Shanghai on the Bund?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Waldorf Astoria Shanghai on the Bund?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Waldorf Astoria Shanghai on the Bund?
Yes, parking is available to guests.
What are some restaurants close to Waldorf Astoria Shanghai on the Bund?
Conveniently located restaurants include Khans Mongolian Bistro, Salon de Ville, and Atto Primo.
Are there opportunities to exercise at Waldorf Astoria Shanghai on the Bund?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Waldorf Astoria Shanghai on the Bund have an airport shuttle?
Yes, Waldorf Astoria Shanghai on the Bund offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Waldorf Astoria Shanghai on the Bund located near the city center?
Yes, it is 0.2 miles away from the center of Shanghai.
Are any cleaning services offered at Waldorf Astoria Shanghai on the Bund?
Yes, dry cleaning and laundry service are offered to guests.
Does Waldorf Astoria Shanghai on the Bund offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.