Pullman Shanghai Jing An
No.330 Meiyuan Road, Jing an District, Shanghai 200070 China
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$129
Free cancellation until 04/02/23
$129
$88
Free cancellation until 04/01/23
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Room & Suite (227)
Dining (140)
About
#138 of 5,043 hotels in Shanghai
Location
4.3
Cleanliness
4.4
Service
4.0
Value
4.2
Ideally situated in a convenient city centre location, the Pullman Shanghai Jing An stands out for its contemporary yet classic design features and provides discerning business travelers with a welcome sanctuary amidst the hustle-bustle of metropolitan Shanghai. Close to the Suzhou Creek, with easy access to commercial, shopping, entertainment and sightseeing hubs, the hotel is only a 3 minutes’ walk to the railway station and main metro lines, 25 minutes away from Shanghai Hong Qiao Hub and 40 minutes away from the Shanghai Pu Dong International Airport.For leisure and entertainment, a range of facilities located on Level 6 include a gymnasium, a twenty meters long swimming pool（open now）, yoga room and a spa.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Massage
Parking
Wifi
Yoga room
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Taxi service
Banquet room
Meeting rooms
Salon
Baggage storage
Concierge
Currency exchange
Newspaper
Shops
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Hair dryer
Bottled water
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Chinese
Location
79Somewhat walkable
Grade: 79 out of 100
160Restaurantswithin 0.75 miles
18Attractionswithin 0.75 miles
Contact
No.330 Meiyuan Road, Jing an District, Shanghai 200070 China
Name/address in local language
Getting there
Shanghai Railway StationShanghai Metro6 min
Xinzha RoadShanghai Metro18 min
Rental CarsSee all Shanghai rental cars
2067Reviews43Q+A100Room tips
Reviews
Traveler rating
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Most Recent
I stayed for a week, completing my 21 days in country before I could get into Beijing. This was my second stay here, having had an excellent week long stay in February 2021. Annie, the front officer manager was incredibly thoughtful and helpful and made the difference between a good hotel and a great hotel with her personal touch. The front office staff of John, Derek & others took me for 3 separate nucleic acid tests at a hospital nearby and even arranged to collect the results thereafter as they figured out that with the language barrier, it would be too hard for me to navigate all this myself. Breakfast is good and wifi very reliable. The rooms are well maintained and look fresh. There is good easy access to public transport too.People who I have recommended it to also have had a great experience- I look forward to my next stay there!…
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Date of stay: September 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Without doubt one of the favorite hotels I stayed during my time in Shanghai, staffs were really kind and helpful specially Mr. Mark Wang who has gone above and beyond to make sure my stay was as smooth as possible. The other staffs were extremely friendly as well and were ever ready to answer my questions.
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Date of stay: August 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I stayed for a week 1-8 Feb, 2021, completing my 21 days before I could get into Beijing. The staff at the reception were very warm and helpful, upgraded my colleague and myself to a lovely suite and were ever ready to answer my questions. Annie, the manager was incredibly helpful too. Breakfast is good although the fresh juices kept running out! They booked a nucleic acid test for us at a hospital and were so kind to collect the result thereafter. Given the language barrier they ensured everything went well. It really made our stay so pleasant after 14 days in quarantine at a different hotel. Location wise-- easy access to public transport too. Thank you for taking such good care of us. I will definitely come back with my family!
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Date of stay: February 2021Trip type: Traveled on business
Value
Service
Room Tip: 22 floor-- quiet although in the mornings i did hear some army training though!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Victor Jin, General Manager at Pullman Shanghai Jing An
Responded Mar 23, 2021
Dear guest, Thank you very much for all these very encouraging comments. I will share your comments with the team that I am sure will be delighted to know that your recent stay with us was so pleasant. We look forward welcoming you and your family soon in your Shanghai's home and wish you all the best. Sincerely yours, Victor -Hotel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My husband and I thoroughly enjoyed staying at this hotel. We stayed here an extra night after our tour ended. It is very contemporary in feeling. Our room was spacious and clean, with a very comfortable bed. The breakfast offerings were excellent! In the late afternoon you were given some substantial snacks with a drink order...
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Date of stay: October 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patrick C, Executive Secretary at Pullman Shanghai Jing An
Responded Mar 26, 2020
Dear Ms. Elaine H, We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Somnus Su Executive Secretary
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel seems to generate polarized opinions, but I was happy with it overall. The best part about it is the location: within walking distance of the main train station, close to the metro, and one block away from the bus stop for the bus to Pudong Airport. Another positive was price, which was reasonable. The room was adequately large, and was quiet and very clean. It had a nice work desk area by the window, a chair with ottoman and side table, enough storage, and a large bathroom (with, however, only a shower, no tub). Breakfast was included with my rate, and was good, with the normal fruit, yogurt, cereal and milk, various danishes and breads, the normal Chinese breakfast items, as well as lots of coffee. I had no trouble finding people who spoke English adequately at the front desk or the concierge. Overall, I would stay here again, particularly if I wanted a place close to the railroad station.…
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Date of stay: April 2019
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patrick C, Guest Experience Manager at Pullman Shanghai Jing An
Responded Apr 6, 2020
Dear Geo3, Thank you very much for all these very encouraging comments. I will share your comments with the team that I am sure will be delighted to know that your recent stay with us was as pleasant as the previous one. We look forward welcoming you soon in your Shanghai's home. Sincerely yours, Somnus Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here overnight before heading out for the CNY festivities. Hotel is nicely located near one of Shanghai's main transport hubs. Given the current situation, the hotel was well prepared with proper protocols on handling issues relating to the virus like who to contact in case of fevers - I would say the hotel had good marks in this case especially given the international clientele. The buffet breakfast was surprisingly good and cost-effective for the quality. Highly recommended especially for people transiting through Shanghai because of the service and proximity to the Shanghai Railway Station
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Date of stay: January 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patrick C, Guest Experience Manager at Pullman Shanghai Jing An
Responded Apr 6, 2020
Dear Bensonc278, We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Somnus Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had stayed for 5 nights (29/12-3/01) there after 2 weeks trip from Japan that celebrate me and my friend's birthday. Hotel room is good but need some work to polish up. Check-in process was smooth and easy; but lack of friendly and greeting from the staffs even I mentioned my friend's birthday during our stay upon reservation. There was 2 incidents during our stay: 1. Slow service that we had to request 2 times for slipper after waiting for almost an hour for the first request. I would expect the service should be efficient and speedy. 2. We mentioned our bathroom light one side was off and none of the work done until our check-out date. Overall the stay would be fine if you didn't expect 5 star standard.
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Date of stay: January 2020
Rooms
Location
Service
Room Tip: good price for the location but shouldn't expect 5 star service standard
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PULLMANSHJINGAN, Guest Experience Manager at Pullman Shanghai Jing An
Responded Apr 6, 2020
Dear Phivun, Thank you very much for taking the time to let us know more about your recent stay and for pointing out to us key issues, first and foremost please allow me to sincerely apologies for the poor quality and services you have unfortunately experienced while staying with us. In order to prevent any future occurrence, I have shared your comments about our service professionalism with all heads of departments and have ensured that the following actions are implemented to prevent any future occurrence and ensure that all our guests are satisfied. 1. Our Executive Housekeeper has ensure that all our team member are coached and trained to optimize runner service. We will strengthen the attention to details and enhance efficiency training for all employees. 2. I have stressed our Chief Engineer to ensure that we carefully check the facility and equipment in all guest rooms. Once again, thank you very much for your feedbacks that will I am sure allow us to improve the quality of our services and products. I remain at your entire disposal and hope you will give us the opportunity to better serve you in the nearest future. We much appreciate your valuable time and look forward to welcoming you again at Pullman Shanghai Jing An! Our world is your playground! Yours sincerely, Somnus Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The room's are relatively spacious and well renovated. Location is pretty good, and I like the staff's services, courteous and service-oriented. This time, re-visiting Shanghai, and I am still satisfied with the hotel's services, and still able to make me go back again.
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Date of stay: July 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PULLMANSHJINGAN, Guest Experience Manager at Pullman Shanghai Jing An
Responded Apr 6, 2020
Dear Quedos, Thank you very much for all these very encouraging comments. I will share your comments with the team that I am sure will be delighted to know that your recent stay with us was as pleasant as the previous one. We look forward welcoming you soon in your Shanghai's home. Sincerely yours, Somnus Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
a broken cupboard interior light would not switch off and it was a drama to get it fixed; staff seemed to be very disinterested in the problems that this caused at 1am. breakfast included part-cooked Amerixan style pancakes all in all, much to be improved
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Date of stay: November 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PULLMANSHJINGAN, Guest Experience Manager at Pullman Shanghai Jing An
Responded Apr 6, 2020
Dear Jon4fun , Warmly welcome to stay with Pullman Shanghai Jing An! Thank you very much for taking the time to let us know more about your recent stay. Please allow me to sincerely apologies for the poor quality facilities you have unfortunately experienced while staying with us. In order to prevent any future occurrence, I have shared your comments about our service professionalism with all heads of departments and have ensured that we are carrying out maintenance work on the wardrobe doors in each guest room. Once again, highly appreciated for your interest in letting us know how we could better serve our guests, your attention to detail throughout is considered as part of our continuous efforts to improve our operation quality and service level. I look forward to welcoming your back and hope that your future stay with us will be another wonderful traveling experience at Pullman Shanghai Jing An. Sincerely, Somnus Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let's start with the only positive about this property which is the location, rest everything is bad and worst. We stayed in this property from 27th Dec till 30th Dec and overall experience is as below: 1. The rooms are very small and there is a distinct smell in the room when you first open it. 2. Despite being a global chain, the staff over here does not know even elementary english 3. The breakfast spread in the worst, it had absolutely nothing for vegetarians like us. 4. Despite being a Christmas and New Year there was absolutely not an iota of Christmas and New Year decorations in the hotel. 5. When we complained about very bad spread of breakfast, the front desk did not paid any heed except telling us that pls speak with resturant manager. Over all its a big no for any one traveling with family …
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PULLMANSHJINGAN, Guest Experience Manager at Pullman Shanghai Jing An
Responded Apr 6, 2020
Dear Vineetlove, Thank you very much for taking the time to let us know more about your recent stay and for pointing out to us key issues, first and foremost please allow me to sincerely apologies for the poor quality and services you have unfortunately experienced while staying with us. In order to prevent any future occurrence, I have shared your comments about our service professionalism with all heads of departments. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again, thank you very much for your feedbacks that will I am sure allow us to improve the quality of our services and products. I remain at your entire disposal and hope you will give us the opportunity to better serve you in the nearest future. We much appreciate your valuable time and look forward to welcoming you again at Pullman Shanghai Jing An! Our world is your playground! Yours sincerely, Somnus Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$88 - $132 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand mercure shanghai zhongya hotel shanghai
FORMERLY KNOWN AS
Grand Mercure Shanghai Central
LOCATION
ChinaShanghai RegionShanghaiPuxi (Downtown Shanghai) / Shanghai Railway Station / Jing'an
NUMBER OF ROOMS
288
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Claim Your ListingPULLMAN SHANGHAI JING AN $77 ($̶9̶1̶) - Prices & Hotel Reviews - China
Frequently Asked Questions about Pullman Shanghai Jing An
Which popular attractions are close to Pullman Shanghai Jing An?
Nearby attractions include Shanghai International Glasses Mall (0.4 miles), Jiangnan Silk Shopping Center (0.7 miles), and Moganshan Road (0.5 miles).
What are some of the property amenities at Pullman Shanghai Jing An?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Shanghai Jing An?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Shanghai Jing An?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Shanghai Jing An?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Pullman Shanghai Jing An?
Conveniently located restaurants include Urban Grill, Quanjude Roast Duck (ZhaBei), and McDonald's (ZhanQian).
Are there opportunities to exercise at Pullman Shanghai Jing An?
Yes, guests have access to a fitness center, fitness classes, and a yoga room during their stay.
Does Pullman Shanghai Jing An have airport transportation?
Yes, Pullman Shanghai Jing An offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Shanghai Jing An?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Shanghai Jing An offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Shanghai Jing An?
The staff speaks multiple languages, including English and Chinese.