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Guoman Hotel Shanghai

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#104 of 4,670 Hotels in Shanghai
Certificate of Excellence
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Guoman Hotel Shanghai
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178 Reviews from our TripAdvisor Community

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Showing 72: English reviews
New York City, New York
Reviewed 1 week ago

My first impression was that this was going to be a very nice hotel. The decor was very modern and inviting. The panel on the wall to control the lights in the room was very high tech and sophisticated. The room was very well appointed, however, the service was pretty lousy. When I entered my room, I noticed how it...

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Helpful?
Thank divawidfevah
Guoman-GM, Director of Marketing Communications at Guoman Hotel Shanghai, responded to this review

Dear divawidfevah, Thanks for your time to leave us the comments. We are pleased to know you like our décor. At the same time, we apologize for any inconvenience caused. We will emphasize on the staff trainings and improve the services. Guest satisfaction is always our first priority. Hope to serve you again in the near future with a better...

Barranquilla, Colombia
Reviewed 1 week ago via mobile

We stayed for a night and it was a very unpleasant stay. First night i called front desk to help me with the ac which was not working, she did not speak english so i asked to talk with a manager he took the call and told me to open the window! So i hang up and went down to...

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Helpful?
Thank Marco122
Guoman-GM, Director of Marketing Communications at Guoman Hotel Shanghai, responded to this review

Dear Marco122, Thanks for your comments. We apologize for any inconvenience caused. We will improve on the staff trainings. Guest satisfaction is always our first priority. Hope to provide you a better service upon your next stay.

London, United Kingdom
Reviewed 2 weeks ago

Stayed here on Sinorama Tour. Outside of Shanghai. Breakfast fantastic choice and really good quality. Check out the bar for it s Happy Hours offer. Small shop to rear which sold snacks, wine and beer. Rooms good. Was near to small shopping Mall which we did not visit. Other members of the tour said the Italian restaurant at the Mall...

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Helpful?
Thank dawn p
Guoman-GM, Director of Marketing Communications at Guoman Hotel Shanghai, responded to this review

Dear dawn p, Thanks so much for your kind comments. We wish you had a pleasant journey in Shanghai, pleased to hear that you are satisfied with our breakfast. Guest satisfaction is always our first priority. Hope to see you again soon. Cheers!

Pasadena, Texas
Reviewed 3 weeks ago via mobile

I stayed at the Guoman during a Sinorama Wild China tour. I loved the room and bath. Construction noise during the night was quite aggravating. Room was too hot so the maid opened the window. I was unable to do so on my own. Included breakfast was awesome. First beef I had had while in China. Egg/Omelette station had only...

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Helpful?
Thank uhcoogdebi
Guoman-GM, Director of Marketing Communications at Guoman Hotel Shanghai, responded to this review

Dear uhcoogdebi, Thanks so much for your kind comments. We wish you had a pleasant journey in Shanghai, pleased to hear that you are satisfied with our room and breakfast. For a more convenient access in Shanghai, a new subway station is under construction near the hotel. Guest satisfaction is always our first priority. Hope to serve you better in...

Albuquerque
Reviewed 4 weeks ago

Large comfortable room w the best beds & full amenities. All the hotel rooms in China are mostly 2 beds, not Q/K. Stayed 2 nights on Sinorama tour. Lavish breakfast included, but dining room over-crowded & only 1 cook for omelets or eggs. Independent dining there was rather expensive. Across from large, popular park & lake. Taxi to other parts...

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Helpful?
Thank CDBAlbq
Guoman-GM, Director of Marketing Communications at Guoman Hotel Shanghai, responded to this review

Dear CDBAlbq, Thanks so much for your kind comments. Pleased to hear that you are satisfied with our room and breakfast. We offer complimentary shuttle services to the airport and several local tourist places. Guest satisfaction is always our first priority. Hope to serve you soon in this dynamic city in the future. Cheers!

Vancouver, Canada
Reviewed 4 weeks ago via mobile

Stayed at the Gouman for two nights as part of our Sinorama China tour. Not centrally located but Changfeng Mall is across the street for shopping and lots of dining options. We had a fine view of Changfeng Park and city high rises from our 10th floor room. Very nice property. Modern room decor, decent size with many amenities. Free...

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Helpful?
Thank Ted M
Guoman-GM, Director of Marketing Communications at Guoman Hotel Shanghai, responded to this review

Thanks so much for your kind comments. We wish you had a pleasant journey in Shanghai, pleased to hear that you satisfied with our room, the view and our breakfast. Guest satisfaction is always our first priority. Hope to serve you soon in this dynamic city in the future. Cheers!

New Dundee, Canada
Reviewed 5 weeks ago

My husband and I stayed here for the last couple of nights of our 15 day Wild China Sinorama Tour. We were pleasantly surprised how comfortable the bed was (not HARD like all the previous hotels and the bed on the river cruise) and for ONCE, we didn't smell any SMOKE in our room. Unfortunately, we did smell smoke in...

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Helpful?
Thank Wai Yee L
Guoman-GM, Director of Marketing Communications at Guoman Hotel Shanghai, responded to this review

Dear Wai Yee L, Thanks so much for your kind comments. We wish you had a pleasant journey in Shanghai, pleased to hear that you satisfied with our room and breakfast. Guest satisfaction always our first priority. Hope to serve you soon in this dynamic city in the future. Cheers!

Perth, Australia
Reviewed December 13, 2016

Lovely Large Hotel with views across Park and Shopping Centres. The rooms are spacious and clean (again some areas could be cleaned a little better) Shower was great and the bath was heaven after walking for 12 hours! Breakfast was lovely and they were only too happy to make fresh food on demand (ie omelette's etc) Would definitely stay here...

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Helpful?
Thank Mother26
Guoman-GM, Director of Marketing Communications at Guoman Hotel Shanghai, responded to this review

Dear Mother26, Thank you for your review and for choosing our hotel. We are glad to hear that you had a pleasant stay with us. Guest satisfaction is always our first priority. Hope to serve you soon in the near future. Thanks so much!

Saffron Walden, United Kingdom
Reviewed December 12, 2016

We stayed a couple of nights in this hotel, which was smart with very nicely finished, spacious rooms. The location is not as central as some might like, but it was by no means remote. The buffet breakfast was good; perhaps not the best that we enjoyed during our tour but better than some. Once again, the achilles heel in...

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Helpful?
Thank AndyMcGonegal
Guoman-GM, Director of Marketing Communications at Guoman Hotel Shanghai, responded to this review

Dear AndyMcGonegal, Thank you for being our guest. And also thanks for sharing your positive experience when you staying with us. Hope to serve you soon in the near future. Cheers!

Sunnyvale, California
Reviewed December 11, 2016

My husband and I stayed here three nights as part of an excellent Gate 1 China tour. The room was great - very quiet, with a large bathroom and shower. There are a bunch of switches to operate drapes and lights - a little confusing but kind of fun. Very comfortable bed. Our stay included the excellent buffet breakfast in...

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Helpful?
Thank Jeanette1
Guoman-GM, Director of Marketing Communications at Guoman Hotel Shanghai, responded to this review

Dear Jeanette1, Thank you for your comments. Glad to hear that you were satisfied with our service. Our concierge are always willing to support. Guest satisfaction always our first priority. Hope to serve you soon in the near future. Thanks so much.

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Guoman Hotel Shanghai

Address: 1 Tower Guosheng Center, No.388 Dadu River Road, Putuo District, Shanghai 200062, China
Location: China > Shanghai Region > Shanghai > Changfeng Park
Price Range: $74 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Guoman Hotel Shanghai 4.5*
Number of rooms: 442
Reservation Options:
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Hotel Style:
#51 Spa Hotel in Shanghai
#54 Best Value Hotel in Shanghai
#93 Business Hotel in Shanghai
#98 Luxury Hotel in Shanghai
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Questions & Answers

Here's what travelers have asked, with answers from Guoman Hotel Shanghai staff and other travelers.
5 questions
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Questions? Get answers from Guoman Hotel Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I stayed near the elevator and it was very quiet”
 of 5 bubbles divawidfevah, 1 week ago | Read review
“Our room 13th floor with road views but no noise”
 of 5 bubbles 80dawnp, 2 weeks ago | Read review
“Fantastic Bubble Bath!”
 of 5 bubbles Mother26, Dec 13, 2016 | Read review
“Wide window rooms, corner side rooms, rooms looking to mall and lake and not close to construction site and upper 14th floor”
 of 5 bubbles Hessamirza, Aug 28, 2016 | Read review
“High Floor facing the lake. But upgrade to a suite is a must.”
 of 5 bubbles clubikon, Jul 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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