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Ascott Huai Hai Road Shanghai

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Ascott Huai Hai Road Shanghai
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235 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Shanghai, China
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We had to stay for two weeks in temporary accommodation before leaving the country, after much search, we settled for the Ascott Xintiandi primarily for two reasons, location and rooms. The Ascott is 5 minutes walk from Xintiandi bar street and 3 minutes walk from K11, perfect location. The rooms are nicely appointed, spacious, with walking closet, separate large leaving... More 

Helpful?
1 Thank Xavier__Andrea
Kumar S, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Dear Xavier__Andrea, Thank you for staying at the Ascott Huai Hai Road. We are delighted to read that your overall stay was comfortable with well-appointed rooms, facilities and made even more memorable with the services rendered by our colleagues who made a positive impact on your stay. It is our goal to provide professional and exceptional services to all our... More 

Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Its a Nice place in the city, good location and really Nice place to go for a drink, afternoon coffee, dine or even clubbing. It are appartments with hotel service, breakfast could Be better, same for restaurant ... Advice go out. Rooms are Oke, spacious and clean but it is showing wear Marks which needs to Be taken care of.

Helpful?
Thank Bjorn R
Stan A, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Dear Bjorn, Thank you very much for your response regarding your stay at Ascott. I am sorry that the breakfast was not completely to your liking, but the good news is that we are striving to open a fully renovated restaurant in the coming weeks that I am sure will satisfy your needs for breakfast, afternoon coffee or a drink.... More 

Puerto Escondido, Mexico
Level Contributor
3 reviews
4 of 5 stars Reviewed June 19, 2016

Stayed here for a week on a work trip and couldn't ask for more. Clean, well equipped room, friendly and helpful staff, great maid service, very centrally located. Only criticism is the morning buffet needs work, quality could be better. But as I understand it they're renovating their restaurant and kitchen so hopefully that will improve. Overall highly recommend.

Helpful?
Thank Dylan_Hall
Kumar S, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Dear Dylan_Hall, Thank you for taking the time to share your stay experience at the Ascott Huai Hai Road and it is certainly a pleasure to know your stay was further complimented with friendly service and helpful staff. We are in the midst of upgrading the dining venue which will be ready in the coming weeks for guest to enjoy... More 

Singapore, Singapore
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 16, 2016

Everything was good. Except the housekeeping did not replenish the shampoo and soap until we left a note asking for new ones. The dryer was kinda weird because even though we set it to complete dry, our clothes were still damp after 2 attempts. Good location as well. Walking distance to subway, many restaurants in next building and nearby. Staff... More 

Helpful?
Thank jessica w
Stan A, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Dear Jessica, Thank you very much for your feedback of your stay in May! I am happy that the overall impression for Ascott Huai Hai Road was pleasant as indeed we are putting lots of effort to make the experience a great one at such a prime location in Shanghai. As for the dryer, we are checking them regularly and... More 

Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 9, 2016

Good: The location is great, as it's near people's square and the key shopping area. Huat Hai Middle road is like their high end shopping streets where there's many upscale shopping complex and shops. MRT station is 5 minutes walk, across the streets. Transport is convenient, taxi is plentiful. If the taxi driver don't know the hotel by name or... More 

Helpful?
Thank maqius
Stan A, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Dear Guest, Thank you so much for the positive feedback! yes, indeed our location is on the upscale area called Xintiandi or New Universe in downtown Shanghai and all lifestyle activities are within easy reach just as is transportation. You have also mentioned that our staff and security guards were not well attentive and smiling. I am sorry to hear... More 

Brisbane, Queensland, Australia
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 20, 2016 via mobile

Centrally located, close to shopping, food and transport. Quiet, clean and has all the basic amenities needed. Although bit outdated, they keen to renovate on a regular basis. Good selection of food and has a table tennis table to play with. Walking distance to Xintiandi too.

Helpful?
Thank James Y
Granada, Spain
Level Contributor
4 reviews
4 of 5 stars Reviewed May 17, 2016

A site very well located and excellent service. I highlight the gym and nearby restaurants. Perhaps the breakfast options are not the most desired for Western tastes, but the hotel is next to a shopping centre with other dining options.

Helpful?
Thank JUAN DIEGO T
Stan A, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Dear Juan Diego, Thank you very much for your feedback on the experience at Ascott Huai Hai Road and sharing it with others on this platform! Our service and location are indeed such that most people are happy to stay with us either for a couple of days or even months. Restaurant serving is temporary and will open in the... More 

Tel Aviv, Israel
Level Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 6, 2016

great location. old style. nice apartments. service to apartments good. overall service average for the price. breakfast poor quality. good swimming pool. overall value for money not sufficient. next time we take another place

Helpful?
Thank av3010
Stan A, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay! As rightly pointed out by you our location and service are quite preferable, however since our restaurant is under renovation, breakfast is not at its best at the moment. I am sorry that it has not reached the standard of a buffet table breakfast that we served before Chinese... More 

Shanghai, China
1 review
4 of 5 stars Reviewed April 13, 2016

My overall rating is based on my 5 month stay in the residential section of the hotel, however if I had to rate this last week I would give it the poorest rating possible. Let me explain; When I first moved into the Ascott as a buisness traveler everything in the way of service was above average. The hotel is... More 

Helpful?
Thank Steve L
Stan A, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Dear Steve, Thank you for your thorough review and feedback regarding our services at Ascott Huai Hai Road Shanghai! There are mainly three points that I would like to explain to you so that you and our other guests can feel assured what has happened was only temporary. As for the positive feedback on location and service I am happy... More 

Honolulu, Hawaii
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 9, 2016

This is the place if you want apt-like accommodations within walking distance of xintiandi. I've been here 12+ times in the past several years, and enjoy a spacious living room, kitchen, study area, washer/dryer and extra bathrooms. The breakfast is getting better all the time. I think its ideal if you're travelling with your family.

Helpful?
2 Thank FiveStarDiner
Stan A, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Dear FiveStarDiner, Thank you for your excellent feedback for the service you have experienced recently. Judging by the name you are definitely a person who would enjoy a five-star service and necessarily good food attached to it. I am in a hurry to assure you that the restaurant we are renovating will be completely refreshed with a new look and... More 

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Staying in People’s Square

Neighborhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Room Service
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Ascott Huai Hai Road Shanghai is located in the most prestigious commercial area of Shanghai. It is just a short walk from the famous Xintiandi, the city’s premier lifestyle and entertainment hub with a myriad of restaurants, cafés, bars and boutiques. Surrounded by Hong Kong Plaza, Lippo Plaza and rows of modern office buildings, providing convenience for both business and leisure travellers. Apartments vary from studios to 3-bedroom apartments, and all are furnished in a modern style, with large bathrooms and an equipped kitchen. Efficient hotel services in a homely environment,catering to the needs of businessmen, visitors and families alike. ... more   less 

Additional Information about Ascott Huai Hai Road Shanghai

Address: No.282 Huaihai Middle Road, Huangpu District, Shanghai 200021, China
Location: China > Shanghai Region > Shanghai > People’s Square
Price Range: $149 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ascott Huai Hai Road Shanghai 4.5*
Number of rooms: 306
Reservation Options:
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Also Known As:
Ascott Huaihai Road Shanghai Hotel Shanghai
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