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I recently spent at least 3.5 months at Oakwood Residence in Shanghai. This was just a temporary arrangement before moving to my permanent housing. In between of my relocation, we left 2 pieces of my suitcases with the hotel as I trusted that the hotel...More
817 Thank Sumerian
Response from Freddy S, General Manager at Oakwood Residence ShanghaiResponded 1 week ago
Greetings from Oakwood Residence Shanghai and thank you for taking the time to share your recent experience with us.
Since your original posting our team has been in direct contact with you to address the issues and concerns. We continue to offer assistance...More
This serviced apartment is very dated and in need of an update. The rooms smell musty and also smells like cigarettes. The AC vents are dirty and also the washroom is very moldy and small. Leaves to be desired. For this price, stay somewhere else.More
118 Thank xiaolinmg
Response from Freddy S, General Manager at Oakwood Residence ShanghaiResponded July 2, 2017
Dear Valued Guest,
Greetings from our team at Oakwood Residence Shanghai and wishing you and your family a very healthy and successful 2017.
Thank you very much for taking your time to share your valuable feedback with our team following your recent stay with us....More
My trip to Shanghai started off on a sour note as I had forgotten my phone in the toilet stall at Hongquiao Airport. It was only when I reached the hotel and was checking in that I realized this, and the receptionist (Grace) rang the...More
21 Thank Kanako K
Response from Freddy S, General Manager at Oakwood Residence ShanghaiResponded May 25, 2017
Dear Valued Guest,
We thank you for choosing us as your preferred choice of accommodation in Shanghai for your recent visit and sharing with us your appreciative and encouraging experience with the services of our team.
On behalf of Grace, I thank you for your...More
I found it outdated compared to other Oakwood's and away from most of the tourist attractions. The furniture in the living room is comfortable but very outdated. They provided a water keg of 20 litres for which they didn't have a machine to put it.More
2 Thank Gaurav J
Response from Freddy S, General Manager at Oakwood Residence ShanghaiResponded December 7, 2016
Dear Valued Guest,
We are so glad that you took time to write this valuable feedback to us for our further improvement in both our quality and service areas.
My sincere apologies for the inconvenience caused with regards to the drinking water machine and will...More
Spacious and comfortable hotel, walk to MRT for 15 minutes,
Part of room with a washer and dryer,
Housekeeping staff not very serious cleaning.
寬敞舒適的酒店，MRT 步行要15 分鐘，
Management response:Responded April 17, 2016
Thank you for sharing with us your valuable feedback and we are glad that you have enjoyed your stay. Our location is certainly a plus point, very close to downtown JingAn district and within walking distance to MRT stations. The availablity of washing...More
$110 - $182 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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