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The Ritz-Carlton Shanghai, Pudong

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Traveler (2020)
Room & Suite (632)
Dining (161)

About

Location
Cleanliness
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Travelers' Choice 2019 Winner
Certificate of Excellence
Nestling at the heart of Shanghai’s financial district and offering sweeping views across vibrant Huangpu River and historical Bund, The Ritz-Carlton Shanghai, Pudong’s guarantees guests a memorable experience and an unforgettable Shanghai visit. Situated on the upper floors of a stylish 58-floor tower in Lujiazui at the very heart of modern Shanghai’s commercial center, the 5-star luxury hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel’s location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Shanghai ifc mall above which the hotel is located provides access to some of Shanghai’s very best upscale shopping. Designed in elegant Art Deco style, the air-conditioned rooms come with large windows and a flat-screen TV. Modern comforts include a Blu-Ray DVD player, BOSE sound systems and Nespresso coffee maker. Club rooms also include access to 24-hour Club Lounge, where guest can enjoy 5 exquisite food and beverage presentations daily. The Ritz-Carlton Spa features a 24-hour gym, indoor swimming pool, relaxing massage treatments and a dry sauna. The hotel also conveniently provides a business centre, 24-hour room service and a 24-hour front desk. Scena Restaurant serves Italian dishes, while the Michelin-starred Jin Xuan Restaurant offers fine Cantonese dining. Other dining options include Flair, the highest rooftop restaurant & bar in China, and afternoon tea at Aura Lounge.
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Spa
Room Service
Bar/Lounge
Adult pool
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Bay View
Great View
HOTEL CLASS
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2,572Reviews
2,309Photos
29Q+A
100Room tips
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Popular mentions
The Ritz Carlton Pudong was spectacular, the service provided was.beyond our expectations , I’m a seasoned traveler so I don’t impress easily, the room, the people food location were spectacular, but let’s talk about about and beyond our expectations, I purchased some gold bars
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Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded 2 days ago
Dear lsobh Thank you for this truly outstanding review. I was so sorry to read the unfortunate incident that caused you to have to return to the hotel, but at least it gave us the chance to meet, and to once again take care of you during your short visit. Adrian told me of the situation at the airport, and I’m glad to know that our team were able to address the situation. I personally thanked Zacks & Mike who helped you during a very stressful time. We all hope to see you again soon, and wish you safe travels. Warm regards Andrew Houghton General Manager
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We stayed here 4 nights in a room with view of the Bund. Upon arrival we checked in at the lounge, because it was busy downstairs. We toom the club lounge acces and it was worth every penny. The hotel is in a building IFC. The room was great, space enough with a big bed, very
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Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded 6 days ago
Dear WimvL99 Thank you so much for sharing your wonderful experience with the TripAdvisor Community. I am pleased to learn that we provided personalized service for you .Thank you for highlighting our guest rooms with the beautiful view of the Bund and the amazing lightshow. I’m so pleased you chose to stay on our Club level. I have shared your kind words with our Ladies and Gentlemen, especially Helen. We really pride ourselves on making you feel at home. We look forward to seeing you soon. Warmest regards Andrew Houghton General Manager
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We spent 3 nights at this outstanding property in the Pudong district in Shanghai after arriving from a very long flight from Toronto. The concierge team of Toni, Mike, and Blanco were instrumental in planing a unique experience for us and organized our entire visit before our
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Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded 6 days ago
Dear arriagada Thank you so much for sharing such amazing review with the TripAdvisor Community. I know how exhausted after a long-distance flight. It's a great honor to learn that Shelley ,Toni, Mike, and Blanco provided genuine care and personalized service for you. Our Ladies and Gentlemen look forward to welcoming you back in the near future. Warmest regards Andrew Houghton General Manager
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We stayed here a few days just before the Chinese new year. It was not so busy. We had a room with view of the Bund. The view was great. The room is big, wit a seperate shower and toilet and a bath in the middle of the bathroom (between the sinks). Good towels and a lot of
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Response from debbiew955, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded 1 week ago
Dear Wimvanl What a super review of your stay. I’m so pleased you selected the Club Level, as you very clearly point out, there are so many advantages, and when you have Ladies & Gentlemen like Helen & Wayne, your experience is greatly enhanced. We really pride ourselves on our culinary offerings and I’m pleased you had the chance to enjoy them. Flair is my favorite location as the sunsets, and the light shows starts. What an amazing view! Our south East Asian inspired cuisine, along with the informal, cool service also makes this one of the local hot spots. Always a good indication of the place to be! It’s great you had the chance to use our super metro system. Fast, clean cheap and convenient. I also LOVE it. Thank you for staying, and we look forward to welcoming you back very soon. Warmest regards Andrew Houghton General Manager
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We've stayed at several Ritz-Carlton properties and this one has to rank among the best, especially if you are lucky enough to experience the Club Lounge. The staff there -- including Helen, Wendy, Wayne, Anderson, and Emre -- all took excellent care of us during our short
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Response from debbiew955, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded 1 week ago
Dear TwoCavaliers I’m so pleased you chose to stay on our Club level. It’s wonderful to read how Wayne, Emre, Helen, Wendy & Anderson made you feel so welcome and special. As you can imagine, when I read out your review at our daily meeting, their faces were beaming with pride. I was also pleased you took advantage of our concierge team to arrange transport from the airport. Having travelled extensively, I know how important that last portion of the journey is, and to leave to the experts to arrange, really gives one peace of mind. You May wish to consider our Elite service on a future visit, where our team meet you at the door of your aircraft and whisk your through the lengthy arrival process. I love this service, and after 12 hours flying, it’s money well spent! Finally, thank you for the feedback regarding the laundry pricing. I have initiated a process to ensure we are competitive for the express service we provide, and offer alternate pricing for bulk loads for guests who need this during their travels. Warm regards Andrew Houghton General Manager
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Dear Joe c Thank you for your question and we will suggest you to book a suite room and request to add a tent in room. If you would like to learn more please do not hesitate to contact our hotel or email us directly. I am very sorry that TripAdvisor not allow us to post our contact detail here, would you mind to find it on our official website. All our Ladies and Gentlemen look forward to welcoming you to The Ritz-Carlton Shanghai Pudong. Warmest regards Debbie Wong Assistant Quality Manager
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Dear travelfan889 Both Studio rooms and Panoramic Suite rooms have windows looking out from the bathtub. Thank you for your questions and our Ladies and Gentlemen look forward to seeing you soon. Warmest regards Debbie Wong Assistant Quality Manager
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Dear TheglobalCEO I am sorry that Tripadvisor is not allow me to leave email or telephone here. However you may find on our official website or Tripadvisor comments on our hotel page. We all look forward to welcoming you soon. Best regards Debbie Wong Assistant Quality Manager
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Dear TheglobalCEO We have twin bedrooms during 1-5 May 2018. Please kindly contact our hotel via email or telephone. We will assist your booking at anytime. Our Ladies and Gentlemen look forward to welcoming you very soon. Warm regards Debbie Wong Assistant Quality Manager
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"Take a room with the view of the Bund."
"Request an upgrade, the worst thing that will happen is they will say no."
"Pick a Pearl Tower View suite! So spacious with the best views of all."
"Best views"
"Rooms with a Bund view are spectacular."
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PRICE RANGE
$267 - $479 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
浦东丽思卡尔顿饭店上海浦东丽思卡尔顿浦东丽思卡尔顿the ritz-carlton shanghai pudong hotel shanghai
LOCATION
ChinaShanghai RegionShanghaiLujiazuiPudong
NUMBER OF ROOMS
285
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