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The Ritz-Carlton Shanghai, Pudong

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The Ritz-Carlton Shanghai, Pudong
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1,063 Reviews from our TripAdvisor Community

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Showing 711: English reviews
Level Contributor
123 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

You look place, where good view, good servis, good location, good music is? Than come to 58 floor to Ritz Carltone hotel, and you will be satisfied Spend money and be happy. I was not so happy in 53 chines food restaurant, the same, not in 52 restaurant . To much official for me.

Helpful?
Thank VitaLak
Hong Kong, China
Level Contributor
85 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is very nice and convenient for business. The staff at the restaurants were very friendly and helpful. The food is very fresh and nice. Would have been even better if the breakfast menu was changed a little every few days. The views from the rooms are fabulous. Been here before and always great service.

Helpful?
Thank Awahed
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Awahed, Thank you very much for your great review and recognition on TripAdvisor. I am most delighted to know that you had a beautiful and remarkable experience at The Ritz-Carlton, Thank you for especially highlighting our convenient location, tasty food, and friendly service provided by our Ladies and Gentlemen. I am extremely proud of each and every Lady and... More 

Shanghai, China
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I've come here with a group of friends for some cocktails to celebrate my birthday. We had drinks on the rooftop bar and this was surely the most impressive view over Shanghai I've seen so far! Very friendly and attentive staff, as expected in a Ritz-Carlton. We'll definitely be back for afternoon tea as the whole facilities just look amazing.... More 

Helpful?
Thank Christina F
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Christina F, Thank you very much for your five star review and taking the time to share your review on Trip Advisor. I am delighted that our Ladies and Gentlemen created a memorable journey during your stay with us. It is with pleasure to read that we are able to provide an outstanding services and facilities to you. Your... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Gorgeous room, breathtaking views, impeccable service and a very, very comfortable bed. Need a button sewn on your shirt? 3 minutes and the concierge summons a lady to do the job right there at the desk - amazing!! Thanks to Alina and Frank on the front-desk and Alonso at the Flair Rooftop restaurant & bar for making my stay so... More 

Helpful?
Thank Toby W
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Toby W, Thank you very much for your five star review and taking the time to share your comments on Trip Advisor. I am delighted that our Ladies and Gentlemen created a memorable journey during your stay with us. It is with pleasure to read that our Ladies and Gentlemen are able to provide an outstanding services and facilities... More 

Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed here for countless times for their genuine care and personalised service. There are some new trainees at the hotel at the moment but I didn't experience any issues. In fact I had a perfect check in procedure from reception Lia, she was very professional and took care of me. Also the check-out done by Frank was very... More 

Helpful?
Thank James Q
Ritz_SHASZ, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear James Q, Thank you for having chosen The Ritz-Carlton Shanghai, Pudong for your recent visit to Shanghai. I would also like to thank you for taking the time to provide us with your valuable review on Trip Advisor. We appreciate your compliment on our ladies and gentlemen and I have shared with them, especially .Lia, Frank, Emma, Violet, Lisa... More 

Hong Kong, China
Level Contributor
95 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Excellent hotel. Tremendous care and attention. Great restos located in the hotel. Rooms are extremely well-maintained. Housekeeping services are superb. I was delayed being checked-in this trip. A newly-arrived junior staff came to my room after I had settled-in and gifted me a lovely set of cufflinks - incredibly thoughtful. Recommend this hotel without reservation or hesitance.

Helpful?
Thank KaiserBrit
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear KaiserBrit, Thank you very much for your five star review and taking the time to share your comments on Trip Advisor. I am delighted that our Ladies and Gentlemen created a memorable journey during your stay with us. It is with pleasure to read that our Ladies and Gentlemen are able to provide an outstanding services and facilities to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I was so satisfied with everything at hotel. The service, facilities were so great. Especially thanks to Sylvie and Melvin who did check in for me. They truly made me feel so warm and room upgrade. Definitely I will come back again and recommend this hotel to my friends.

Helpful?
1 Thank Chen778061989
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Chen778061989, Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor. I am so very happy to read your detailed message, highlighting your wonderful experiences throughout the hotel. The Ladies and Gentlemen are focused to create incredible memories for our guests, and I am thrilled to know that they consistently go above-and-beyond to... More 

Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent service! Helped me packed my art frames the night before departure. Definitely, 6 star treatment of guests. I would recommend to business travelers looking for superb comfort and great service.

Helpful?
Thank minizee
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear minizee, Warmest greetings from “your” Ritz-Carlton, Shanghai Pudong. First and foremost, we are very pleased to hear that your stay with us exceeded your expectations. I am very happy to read your feedback about the personalized service provided by our Ladies and Gentlemen. I am extremely proud of each and every Lady and Gentleman for creating unmatched memories for... More 

Level Contributor
312 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great location with the views to the city highlights. Shopping mall downstairs. Spacious rooms, bathroom with a view to the Bund! Great service! Breakfast is fantastic both on the reception floor and Club floor. Did not have time to check out the sports and swimming pool facilities. Surely, highly recommended.

Helpful?
1 Thank Ksksksksks
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Ksksksksks, Thank you very much for the five star review and sharing with us your comments on TripAdvisor. It gives me much joy and pleasure reading your generous compliments of your stay to make you feel home away from home. Thank you for especially highlighting our convenient location, splendid room view overlooking the city skyline. The Ladies and Gentlemen... More 

San Francisco, California
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel is modern and in great shape. It is well staffed, with someone always present to help you no matter where you go. In particular Allie from Guest Relations was extremely friendly and helpful. She went out of her way on multiple occasions. She provided personalized recommendations, and also handwritten cards/notes which was very sweet. Jason from concierge/Bell desk... More 

Helpful?
Thank Harshit C
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Harshit C, Thank you very much for your five star review and taking the time to share your comments on Trip Advisor. I am delighted that our Ladies and Gentlemen created a memorable journey during your stay with us. It is with pleasure to read that our Ladies and Gentlemen are able to provide an outstanding services and facilities... More 

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Staying in Lujiazui

Neighborhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
The Ritz-Carlton Shanghai, Pudong offers a business and leisure destination like no other in Shanghai. Situated on the upper floors of a stylish 58-floor tower in Lujiazui at the very heart of modern Shanghai’s commercial center, the hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel’s location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Lujiazui is home to the Shanghai Stock Exchange at the heart of China’s modern economy, and the Shanghai ifc mall above which the hotel is located provides access to some of Shanghai’s very best upscale shopping. The Ritz-Carlton Shanghai, Pudong’s outstanding location and the renowned legendary service promise a memorable guest experience at the heart of Shanghai. ... more   less 

Additional Information about The Ritz-Carlton Shanghai, Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area | Shanghai IFC, Shanghai 200120, China
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range: $302 - $550 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Shanghai, Pudong 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#2 Luxury Hotel in Shanghai
#2 Spa Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#8 Family Hotel in Shanghai
#180 Best Value Hotel in Shanghai
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