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The Ritz-Carlton Shanghai, Pudong

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The Ritz-Carlton Shanghai, Pudong
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1,228 Reviews from our TripAdvisor Community

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Showing 822: English reviews
San Francisco, United States
Reviewed yesterday NEW

This Hotel was such a great experience as its location in Shanghai Pudong was perfect with its magnificent view of the whole area and being next to a Mall with all the best boutiques and fun restaurants to enjoy, while we shopped.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank ralpho131
Reviewed 3 days ago NEW

I have stayed at this hotel numerous times and it is my default place to stay as the staff is nice, service is good and the rooms and the views are great, provided there is not much pollution. The Pudong area is mostly for business, so if you are in Shanghai for leisure i would recommend staying in the Puxi...

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Helpful?
Thank Traveltips2u
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Traveltips2u Thank you very much for having chosen The Ritz-Carlton Shanghai Pudong and for sharing your experience with the broader TripAdvisor community. I am very delighted to hear that you enjoyed your stay at the hotel and be assured that your comments related to find a taxi. We are working with the local taxi companies to provide the most...

Reviewed 6 days ago NEWvia mobile

I stayed here for 3 nights. Booked the suite on 49th floor, the views is stunning, my room over looks the river tallest buildings in Shanghai. Hotel is dated I guess this is their style. Old carpet... lighting etc...also the entrance is very busy and not so grand. If you like the Ritz Carlton style then it's ok. Location is...

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Helpful?
Thank Be P
Ritz-SHASZ, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Be P Thank you very much for having chosen The Ritz-Carlton Shanghai Pudong and for sharing your experience with the broader TripAdvisor community. I am very delighted to hear that you enjoyed your stay at the hotel and be assured that your comments related to our hotel condition and swimming pool temperature have reached our highest attention. The main...

Reviewed 6 days ago NEWvia mobile

I could not fault this hotel. The location is great as it's bed to a great shopping complex. The quality of the rooms is phenomenal .. and the service was some of the best I have ever experienced .. cannot speak highly enough

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Helpful?
Thank familyinleedsUK
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear familyinleedsUK Thank you very much for staying at The Ritz-Carlton and for your nice review on TripAdvisor. It is my great pleasure to learn that you enjoyed the super luxurious and spacious room and especially the friendly service provided by our Ladies and Gentlemen. It will be my great pleasure to share your fantastic comments with our Violet and...

Burnaby, Canada
Reviewed 1 week ago

it's very hard to book a room from the hotel as it's so popular, the view of the room is gorgeous, if u r lucky to get a room facing puxi, u can have a pano view of the whole bund and puxi, great hotel

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank dongm2017
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear dongm2017, Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor. I am so very happy to read your detailed message about the hotel. The Ladies and Gentlemen are focused to create incredible memories for our guests, and I am thrilled to know that they consistently go above-and-beyond to ensure your experiences are...

South Melbourne, Australia
Reviewed 1 week ago

The Ritz Shanghai is definitely a luxury experience the minute you enter. The lobby is beautifully decorated. Not to forget about the staff. From beginning to end nothing else than a positive experience. We were also very impressed by the friendly , helpful staff and felt we were most welcome, special thanks to club manager Emre and concierge manager Tom.

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Helpful?
Thank Abbott-li
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Abbott-li, Warmest greetings from Your Ritz-Carlton, Thank you so much for choosing The Ritz-Carlton, and your loyalty to the brand. I am very happy to read your feedback about the personalized service provided by our Ladies and Gentlemen. Like what I mentioned in your frined's Trip Advisor respond, I am extremely proud of each and every Lady and Gentleman...

Reviewed 2 weeks ago via mobile

I have been ritz couple times, and always experience a really nice time there. Joanna Zhang always prepares the room very well for me, and she is kind and she always can think very detailed and make my trip there excellent and unforgettable~

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Helpful?
Thank Lovewangrandy
Ritz-SHASZ, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Lovewangrandy Thank you very much for the five star review and sharing with us your comments on TripAdvisor. It gives me much joy and pleasure reading your generous compliments of your stay to make you feel home away from home. The Ladies and Gentlemen at the hotel are very proud to create a memorable journey for you in Shanghai...

Changzhou, China
Reviewed 2 weeks ago

Violat was amazing professional and kind. She was very attentive and intuitive, her genuine personality make me feel at ease. I travel for a living and this trip was one of the most enjoyable by far. I will be back here again bucause the lovely staff in this hotel.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank pul2017
Ritz-SHASZ, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear pul2017 Thank you very much for staying at The Ritz-Carlton and for your nice review on TripAdvisor. It is my great pleasure to learn that you enjoyed the super luxurious and spacious room and especially the friendly service provided by our Ladies and Gentlemen. It will be my great pleasure to share your fantastic comments with our Violet and...

Milan, Italy
Reviewed 2 weeks ago

Excellent, from whatever point of view you look at this hotel. Ritz-Carlton is a guarantee of quality, hospitality and excellence all over the world and their Shanghai hotel doesn't make an exception. Rooms are spotless, their people are professional and kind, their executive lounge very cozy and open 24 hours a day (unfortunately you can just enjoy their sofas later...

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Helpful?
Thank scalpha
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear scalpha, Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor. I am so very happy to read your very detailed message, highlighting your wonderful experiences throughout the hotel. The Ladies and Gentlemen are focused to create incredible memories for our guests, and I am thrilled to know that they consistently go above-and-beyond...

Reviewed 2 weeks ago

Excellent services and location. The Ritz-Carlton Shanghai Pudong made our trip to China a seamless and effortless process. This trip was my 1st visit to China and I could not be more impressed with the services offered by the Ritz-Carlton. I had to see a dentist while there and my husband had to go to the hospital. Fortunately, with the...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Mitzi B
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Mitzi B, Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor. I am so very happy to read your very detailed message, highlighting your wonderful experiences throughout the hotel. The Ladies and Gentlemen are focused to create incredible memories for our guests, and I am thrilled to know that they consistently go...

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Staying in Lujiazui

Neighborhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Ritz-Carlton Shanghai, Pudong offers a business and leisure destination like no other in Shanghai. Situated on the upper floors of a stylish 58-floor tower in Lujiazui at the very heart of modern Shanghai’s commercial center, the hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel’s location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Lujiazui is home to the Shanghai Stock Exchange at the heart of China’s modern economy, and the Shanghai ifc mall above which the hotel is located provides access to some of Shanghai’s very best upscale shopping. The Ritz-Carlton Shanghai, Pudong’s outstanding location and the renowned legendary service promise a memorable guest experience at the heart of Shanghai. ... more   less 

Additional Information about The Ritz-Carlton Shanghai, Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area | Shanghai IFC, Shanghai 200120, China
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range: $269 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Shanghai, Pudong 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#2 Spa Hotel in Shanghai
#2 Luxury Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#8 Family Hotel in Shanghai
#171 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton Shanghai, Pudong staff and other travelers.
13 questions
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Questions? Get answers from The Ritz-Carlton Shanghai, Pudong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pay little bit extra to stay in Club Room”
  • Hotel Room
 of 5 bubbles TT0419, 4 weeks ago | Read review
“Best Floor 51,”
 of 5 bubbles madwolf139, Dec 12, 2016 | Read review
“Great view from the rooms facing the river - I don't know about others.”
 of 5 bubbles gan0000, Dec 9, 2016 | Read review
“Choose a room facing the Shanghai Tower, they are cheaper than the ones facing The Bund or the Pearl Tower, the view is spectaculair.”
 of 5 bubbles SonNY2002, Dec 5, 2016 | Read review
“King room with TV Tower and River views”
 of 5 bubbles EdB222, Dec 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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