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The Ritz-Carlton Shanghai, Pudong

Travelers' Choice award winner
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Name/address in local language
No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China
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$50 Credit + Breakfast
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The Ritz-Carlton Shanghai, Pudong
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966 Reviews from our TripAdvisor Community

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Showing 658: English reviews
Taipei, Taiwan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The Ritz-Carlton Shangai Pudong should receive the utmost applause. The hotel itself has one of the best staffs who are keen at delivering their personalized service. From the day of arrival, my family and I have received numerous care. Violet and Joseph helped upgrade our room to a beautiful suite that has the greatest view over the bund. Stepping in... More 

Helpful?
1 Thank love81117
Shanghai, China
1 review
5 of 5 stars Reviewed 5 days ago NEW

Dear RITZ-CARLTON manager, I would like to express my big thanks to Violet TANG, the guest recognition manager of the hotel to arrange us a perfect stay at RITZ-CARLTON to celebrate my parents' golden wedding anniversary and my sister's birthday, Violet gave us a room upgrade which enlarge our perfect experience during our stay and the Lion Doll to my... More 

Helpful?
Thank gengaiying
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your stay. We are pleased to know that you had an overall enjoyable experience and we are committed to focusing on improving the experiences that fell short of the level of service that our guests have come to expect from The Ritz-Carlton. I am very much... More 

Hangzhou, China
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Wonderful experience and best birthday night ever! Thank you for giving me the delicate decoration, cakes and balloons. 谢谢club nancy装饰的房间和生日惊喜礼物 而且收到nancy和经理亲手写的生日卡片 不经感叹丽思卡尔顿的服务是最棒的 nancy真的太棒了 我的生日过的非常开心🦁️

Helpful?
Thank 圆圆宝贝
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

尊敬的宾客 感谢您和我们分享您的快乐。很高兴您在我们酒店度过了愉快的生日。我们会分享您的喜悦与Nancy及所有绅士淑女们一起。感谢您对我们酒店的信任和喜爱。我们每一位绅士淑女都期待您的下一次光临。 Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com (由质量部经理Billy Li翻译) More 

Pulau Ubin, Singapore
Level Contributor
201 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Superb room. Very well laid out. Loved the bed and pillows! Club floor was very good. Emre led the team superbly. Mentions to Fei, Nancy and the whole crew. Henry from Jin Xuan was also very hospitable and I had dinner from the restaurant on evening. Yummy.

Helpful?
Thank leong34
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for sharing your wonderful review. We are most pleased to read that every aspect of your stay lived up the high standards and expectations of a Ritz-Carlton hotel. I am very much delighted to hear that you enjoyed your stay at the hotel. We appreciate that you have taken the time to recognize Henry, Emre and... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I’ve stayed in this hotel many times and have always forgotten to leave a review. The Ritz is synonymous with luxury and a high level of service and this one does not fall short. That being said there is another element that the people themselves affect with their personalities and promptness in responding. I think most of the Ritz Carlton’s... More 

Helpful?
Thank Bernard S
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your stay. We are pleased to know that you had an overall enjoyable experience and we are committed to focusing on improving the experiences that fell short of the level of service that our guests have come to expect from The Ritz-Carlton. Thank you again, and... More 

Mumbai (Bombay), India
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for 3 nights on a recent business trip. The bund view club room was large, spacious, well laid out with a king size bed, lovely bath tub and superb toiletries. The panel tv in the bathroom with the waterproof remote control was interesting to experience! The room overlooked the bund and also had lovely view of the... More 

Helpful?
Thank agrawalrsachin
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear agrawalrsachin, Greetings from The Ritz-Carlton! Thank you for taking the time to share your detailed feedback regarding your stay. We are pleased to know that you had an overall enjoyable experience and we are committed to focusing on improving the experiences that fell short of the level of service that our guests have come to expect from The Ritz-Carlton.... More 

Shanghai, China
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Therapist was attentive and helpful. She delivered my expectation. The spa massage was feeling so good and relaxing. Room is very modern and comfortable. Looks clean and new. I will do my nails next time.

Helpful?
Thank Huangliyun
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Thank you very much for posting your nice review about your stay with us. We are glad to learn that you have had a wonderful time at The Ritz-Carlton Shanghai Pudong SPA and already look forward to welcoming you back very soon so that you can plan the time to enjoy our renowned restaurants. Warm Regards, Rainer J.... More 

Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Good - Breathe-taking view no matter in the room or restaurants. Nancy from the lounge was very thoughtful. Also John in the ground floor was helpful with taxi arrangement. Bad - Service in general was disappointing. 1. I was told the room was with 1 breakfast and lounge benefit for 1 when checking in. The price for an extra lounge... More 

Helpful?
2 Thank oliviayooo
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Ms. Oliviayooo Thank you for taking the time to share your feedback about the challenges you faced during your recent stay and dining experience at Flair. I would like to take this opportunity to apologize for the inconsistent information we provided and any inconvenience you have experienced. Unfortunately, we did not meet your expectations, nor did we live up... More 

Shanghai Region, China
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My mom and grandmom came to visit me and stayed just for 1 night. great view, you can see Huangpu river and the bund clearly. i think that's one of the best hotel for shanghai night view. the room is large and clean. but i dont like the decoration (in gold color). overall it's a good place to stay ,... More 

Helpful?
Thank XinchenVivi
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear XinchenVivi, Greetings from The Ritz-Carlton! We hope you enjoyed your stay with us. All of our ladies & gentlemen are looking forward to welcoming you again and create another memorable experience for you. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com More 

Palm Springs, California
Level Contributor
83 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms are very nicely appointed with all of the modern touches. Wonderful location and service. Although you have the traditional Ritz service, it did not feel pretentious. Everyone is very friendly and response time to requests are quick.

Helpful?
Thank Slwhite900
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your stay. We are pleased to know that you had an overall enjoyable experience and we are committed to focusing on improving the experiences that fell short of the level of service that our guests have come to expect from The Ritz-Carlton. Thank you again, and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Lujiazui

Neighborhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Ritz-Carlton Shanghai, Pudong offers a business and leisure destination like no other in Shanghai. Situated on the upper floors of a stylish 58-floor tower in Lujiazui at the very heart of modern Shanghai’s commercial center, the hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel’s location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Lujiazui is home to the Shanghai Stock Exchange at the heart of China’s modern economy, and the Shanghai ifc mall above which the hotel is located provides access to some of Shanghai’s very best upscale shopping. The Ritz-Carlton Shanghai, Pudong’s outstanding location and the renowned legendary service promise a memorable guest experience at the heart of Shanghai. ... more   less 

Additional Information about The Ritz-Carlton Shanghai, Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range: $306 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Shanghai, Pudong 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#3 Luxury Hotel in Shanghai
#3 Spa Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#8 Family Hotel in Shanghai
#179 Best Value Hotel in Shanghai
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