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No.8 Century Avenue, Lujiazui, Pudong New Area Shanghai IFC, Shanghai 200120 China
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Traveler (4411)
Room & Suite (1336)
Dining (544)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 02/22/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton Shanghai, Pudong
Updated 02/22/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 5,040 in Shanghai
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.4
2022 Travelers' Choice Best of the Best
Nestling at the heart of Shanghai’s financial district and offering sweeping views across vibrant Huangpu River and historical Bund, The Ritz-Carlton Shanghai, Pudong’s guarantees guests a memorable experience and an unforgettable Shanghai visit. Situated on the upper floors of a stylish 58-floor tower in Lujiazui at the very heart of modern Shanghai’s commercial center, the 5-star luxury hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel’s location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Shanghai ifc mall above which the hotel is located provides access to some of Shanghai’s very best upscale shopping. Designed in elegant Art Deco style, the air-conditioned rooms come with large windows and a flat-screen TV. Modern comforts include a Blu-Ray DVD player, BOSE sound systems and Nespresso coffee maker. Club rooms also include access to 24-hour Club Lounge, where guest can enjoy 5 exquisite food and beverage presentations daily. The Ritz-Carlton Spa features a 24-hour gym, indoor swimming pool, relaxing massage treatments and a dry sauna. The hotel also conveniently provides a business centre, 24-hour room service and a 24-hour front desk. Scena Restaurant serves Italian dishes, while the Michelin-starred Jin Xuan Restaurant offers fine Cantonese dining. Other dining options include Flair, the highest rooftop restaurant & bar in China, and afternoon tea at Aura Lounge.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Kids stay free
Babysitting
Car hire
Wifi
Pool with view
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Rooftop bar
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Wine / champagne
Children Activities (Kid / Family Friendly)
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Minibar
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Room service
Safe
Telephone
Wardrobe / closet
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Luxury
Hotel links
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5557Reviews39Q+A100Room tips
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Most Recent
珀斯美食家 wrote a review Mar 2022
Perth, Australia1 contribution1 helpful vote
+1
I had an unforgettable birthday yesterday at The Ritz-Carlton, Pudong, Shanghai. On the day of my stay, I was notified that I was upgraded to the Bund View Suite, and I was very excited. But the surprise from the hotel is far more than that! Here I would like to thank a team from the Cuest Recognition Officer, member namely Michael, Jessee, Barry, Chelsea and Ashin. They did an fancy job, especially Jessee, Barry and Ashin, who stayed with me the day I checked in. Ashin is a very professional, attentive and enthusiastic staff. She took me for a room tour and introduced me to the facilities and locations of the hotel. With her help, I quickly learned about the facilities of the entire hotel. In addition, Jessee, Barry and Ashin meticulously prepared a birthday cake for me and sent me birthday wishes when I had dinner at the restaurant. But It's a pity thing that I was too excited and didn't take a photo with them. Furthermore, When I got back to my room after the meal, the turn-down service was ready for me. On the bedside was a birthday present prepared by their team for me, a Ritz-Carlton lion cub and a hand-painted birthday card. What a beautiful day! Moreover, The surprise continued, when I checked out today, Jessee and Barry, on behalf of the entire team, sent me a custom room card with my name and birthday date on it. It's unbelievable, something I've never experienced in other Ritz-Carlton branches. The entire team of Michael, Jessee, Barry, Chelsea and Ashin injected new vitality into the development of The Ritz-Carlton Shanghai Pudong with their professional and enthusiastic service. At this point, I don't think they are hotel staff anymore, I think they are more like my friends! Thank them for a really wonderful birthday for me. All the love it! See u in the future!
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Date of stay: March 2022Trip type: Traveled
Room Tip: its convenient in the city centre
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1 Helpful vote
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded Mar 13, 2022
Dear PerthFoodieee Thank you for choosing The Ritz-Carlton Shanghai Pudong. I am delighted to learn that you received exceptional service from our Ladies and Gentlemen. I shared your words of encouragement with my team. Once again, I appreciated your loyalty towards “The Ritz-Carlton” brand. We look forward to welcoming you back soon. Warmest regards Debbie Wong Quality Manager
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Sky walker wrote a review Jan 2022
Sacramento, California70 contributions3 helpful votes
+1
My family had a great time in the ritz Carlton in Pudong. The view was breathtaking and there were many things to keep us occupied like fitness, pool and spa. The food provided at the lounge looked simplistic, but is quite nutritious and very delicious. Not only that, the people there were amazing. They would do everything they can to ensure that our stay was an overall great vacation experience. Especially thanks to Sylvie, Cindy, Cynthia, Ethan, Lumen, Ivy, Lychee, Kiki and Kily in Club. And, Danhua in Spa.
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Date of stay: January 2022Trip type: Traveled
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded Feb 7, 2022
Dear _W7568LA Thank you for taking the time to share such a wonderful review with the TripAdvisor Community. I am delighted to learn that you received exceptional service from our Ladies and Gentlemen. I shared your words of encouragement with my team. We look forward to welcoming you back soon. Warmest regards Christian Humbert General Manager
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JUNCHENG CAO wrote a review Jan 2022
Shanghai, China1 contribution
My staycation at Ritz-Carlton Pudong is really a perfect one. Although I booked my stay via a travel agency, they offered me a room with a Peral Tower view, it's really marvellous. The service at the lounge is also brilliant and I enjoyed all of the meals. Much to my surprise, I was offered a special souvenir, a room card with my name carved on it. I have to mention that Annie, Cici, Cindy and Kily all left me very good impression for their professional and warm-hearted service.
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Date of stay: January 2022
Location
Service
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded Jan 23, 2022
Dear johnsoncao Thank you for choosing The Ritz-Carlton Shanghai Pudong. I am delighted to learn that you received exceptional service from our Ladies and Gentlemen. I shared your words of encouragement with my team. Once again, I appreciated your loyalty towards “The Ritz-Carlton” brand. We look forward to welcoming you back soon. Warmest regards Christian Humbert General Manager
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yang wrote a review Jan 2022
Shanghai, China1 contribution
+1
I stayed at ritz for 3 weeks this time and the staff are very friendly and makes this a very comfortable stay. The floor cleaning team both miss zeng (day) and Vicky (night) took very good care of me and goes behind their normal duty to look after me. Would recommend ritz which never disappoints
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Date of stay: January 2022Trip type: Traveled
Room Tip: Nothing
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded Jan 18, 2022
Dear Road63763606809 Thank you for sharing a wonderful review with us. I am delighted to learn that you received exceptional service from our Ladies. I shared your kind words with the high management team. Our Ladies and Gentlemen look forward to welcoming you back in the near future. Warmest regards Christian Humbert General Manager
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Melissa A wrote a review Dec 2021
Shanghai, China48 contributions4 helpful votes
+1
From the moment I received my upgrade at check-in until the last goodbye from Monica, the hotel service was EXCEPTIONAL! Excellent hospitality is always found in the details. Although I didn't have 12 days of Christmas at the Ritz, I did have 12 memorable, magical moments that are worthy of a review. 1. The welcome basket was filled with several different types of fruit and 2 wonderful cookies at were refilled daily. 2. The notes from guest services and the housekeeping staff kept a smile on my face 3. SCENA had fresh ingredients that made their sauces and pastas taste delicious 4. SCENA had the cutest gingerbread houses 5. SCENA's AMAZING team noticed I loved the gingerbread houses and sent one to my room along with my room service meal 6. SCENA ( I could talk about this restaurant 10 more times but this will be my last point) has exceptional views of the pearl tower and river so ask for a window seat 7. The AMAZING restaurant staff (Daniel specifically) remembered my breakfast order and started preparing it when they noticed I had arrived for breakfast 8. The FABULOUS Staff at Jin Xuan created, prepared and signed a wonderful Christmas Eve Dinner Menu that exceeded my pescatarian tastebuds and expectations. 9. The edible chocolate ornament sent to my room contained the best macaroons I've tasted in some time now 10. Now on to my favorite hotel places- the SPA- The spa treatments were exceptional and the view of the Shanghai tower makes this spa a MUST VISIT. Ask for Monica she was delightful and attentive to my requests. 11. The recommendations from the concierge were fabulous, per their recommendation, I went to the MAP for an opening exhibition and it was inspirational. 12. The newest member of the team and director of operations was a leading example of leadership, excellence and knowledge. He knew about the food, was kind to hotel guests and his team. He went ABOVE AND BEYOND to make sure I had a fabulous Christmas. Now that you know my 12 memorable moments BOOK YOUR ROOM TODAY so you can experience your own 12 magical moments at the Ritz!!!
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Date of stay: December 2021
Rooms
Cleanliness
Service
Room Tip: choose room 4825 it has a direct view of the pearl tower.
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded Jan 4, 2022
Dear Maliza4Cambodia Thank you for taking the time to share such a wonderful review with the TripAdvisor Community. I am delighted to learn that our Ladies and Gentlemen created a memorable experience for you. Thank you for highlighting the delicious food at Jin Xuan, the spectacular review of the Oriental Pearl Tower at SCENA as well as the delightful service and beautiful views at Spa. I shared your kind words with my team, especially Monica and Pascha. Our Ladies and Gentlemen look forward to welcoming you back in the near future. Warmest regards Christian Humbert General Manager
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Steve Yao wrote a review Dec 2021
16 contributions
The check-in process was very smooth. Great service from Candice and Evelyn. The breakfast is also good at Scena, delicate and tasty, especially the avocado juice. Feel very warm to back to Ritz Carlton Pudong. Thank you!!!
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
Trip type: Traveled
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded Dec 12, 2021
Dear uclafellow Thank you for sharing your valuable comment with us. I am delighted to learn that you enjoy your stay with us. I shared your kind words with my team. Our Ladies and Gentlemen look forward to welcoming you back soon. Warmest regards Christian Humbert General Manager
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Amanda Z wrote a review Dec 2021
Beijing, China6 contributions5 helpful votes
We like the Ritz as the service is consistent, super neat, and clean and the location is so convenient. Flair Bar is a must to visit, best view over Shanghai. However, the best spot in the hotel is Scena, Natalino’s hospitality is just amazing, he spoiled us and in the end he come over to take a photo moment with us. Time to back to Beijing see you soon.
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Date of stay: September 2021Trip type: Traveled
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded Dec 6, 2021
Dear amandaz820 Thank you for sharing such wonderful review with the TripAdvisor Community. I am delighted to learn that you received an exceptional service from Natalino. I shared your kind words with the high management team. On behalf of our Ladies and Gentlemen, we look forward to welcoming you back soon. Warmest regards Christian Humbert General Manager
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Haifa wrote a review Nov 2021
1 contribution
We booked the hotel for one week for a family of 4, the checkin process was smooth and the staff was very considered! The concierge team ( specially Ms. Skylar) went beyond and above. They arranged for us and helped with the language with everything from booking tickets or taxis and even with the Apps! We enjoyed as well a dinner in the Scena restaurant with the Italian chef :) The bar in the 55. Level has an amazing view to the Bund and pearl tower. We didn’t book that Friday evening but the staff managed to get for us a seat :) On the first day , in the restaurant, I mentioned my ritual on the breakfast and the whole week I didn’t need to ask for it again , everything was ready on our table.. I highly recommend this place for a nice stay :)
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Date of stay: November 2021Trip type: Traveled
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded Nov 21, 2021
Dear belhassent2016 Thank you for taking the time to share your wonderful review with the TripAdvisor Community. I am delighted to learn that you received an exceptional service from the Conceirge, the Front Desk and the SCENA Italian restaurant team. I shared the words of encouragement with them. Our Ladies and Gentlemen look forward to welcoming you back soon. Warmest regards Christian Humbert General Manager
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Belhassen T wrote a review Nov 2021
1 contribution
I have been to many hotels around the world, but what I experienced this time at Ritz Carlton Pudong, Shanghai is a different and a new level of hospitality. What makes the biggest difference, is the attention and the attitude of staff, in particular the client service/concierge Team. They offer you assistance with everything: from Taxi booking to Museum tickets purchase ( with their own Apps) to helping with the admin stuff around health codes and quarantine regulations. A stellar service and exceptional performance, in particular from Ms. Skylar, who even accompanied us to the next telecom shop to buy a chinese SIM card. I have never seen before such level of help and assistance. Well done to the whole team, you are making a big difference and you are writing a new chapter for the hospitality business in Shanghai
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Date of stay: November 2021Trip type: Traveled
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded Nov 21, 2021
Dear belhassent2018 Thank you for sharing such wonderful review with the TripAdvisor Community. I am delighted to learn that you received an exceptional service from Skylar. I shared your kind words with the Conceirge team. On behalf of our Ladies and Gentlemen, we look forward to welcoming you back soon. Warmest regards Christian Humbert General Manager
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S Cheng wrote a review Oct 2021
Hong Kong, China2 contributions
Fantastic 10-day stay mainly attributed to the excellent staff who were welcoming, proactive, responsive and helpful. Including providing great personalised notes complete with map and pictures of suggested places to visit in Shanghai. I could’ve not asked for more. Thank you Wenny, Skylar, Shawn and team! The hotel and room were also clean, spacious and very comfortable. Great location being within the IFC, next to office buildings, the shopping centre and with a Citysuper conveniently located downstairs. Look forward to staying again soon!
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Date of stay: October 2021Trip type: Traveled
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded Oct 31, 2021
Dear swcheng Thank you for taking the time to share such a wonderful review with us. I am delighted to learn that you received a personalized service from our Ladies and Gentlemen. I shared your kind words with my team. Thank you for highlighting the convenient location next to the IFC mall. We look forward to welcoming you back soon. Warmest regards Christian Humbert General Manager
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PRICE RANGE
$344 - $440 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
浦东丽思卡尔顿饭店, 上海浦东丽思卡尔顿, 浦东丽思卡尔顿, the ritz-carlton shanghai pudong hotel shanghai
LOCATION
ChinaShanghai RegionShanghaiLujiazui / Pudong
NUMBER OF ROOMS
285
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Frequently Asked Questions about The Ritz-Carlton Shanghai, Pudong
Which popular attractions are close to The Ritz-Carlton Shanghai, Pudong?
Nearby attractions include Jin Mao Tower (0.3 miles), Shanghai Development Exhibition Hall (0.2 miles), and Oriental Pearl Tower (Dongfang Mingzhu) (0.2 miles).
What are some of the property amenities at The Ritz-Carlton Shanghai, Pudong?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at The Ritz-Carlton Shanghai, Pudong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton Shanghai, Pudong?
Guests can enjoy a rooftop bar, an on-site restaurant, and breakfast during their stay.
Is parking available at The Ritz-Carlton Shanghai, Pudong?
Yes, a parking garage is available to guests.
What are some restaurants close to The Ritz-Carlton Shanghai, Pudong?
Conveniently located restaurants include Aura Lounge & Jazz Bar (The Ritz-Carlton Shanghai Pudong), Flair Rooftop, and Jin Xuan Chinese Restaurant.
Are there opportunities to exercise at The Ritz-Carlton Shanghai, Pudong?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Ritz-Carlton Shanghai, Pudong located near the city center?
Yes, it is 0.8 miles away from the center of Shanghai.
Are any cleaning services offered at The Ritz-Carlton Shanghai, Pudong?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton Shanghai, Pudong offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Ritz-Carlton Shanghai, Pudong?
Many travelers enjoy visiting Jing'an Temple (3.4 miles), Shanghai Temple Of the Town God (Chenghung Miao) (0.9 miles), and Shanghai Former Provisional Government Site of the Republic of Korea (2.1 miles).