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Hotel Indigo Shanghai on the Bund

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#13 of 4,324 Hotels in Shanghai
Certificate of Excellence
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Hotel Indigo Shanghai on the Bund
Hotel Indigo Shanghai on the Bund
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1,232 Reviews from our TripAdvisor Community

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Showing 946: English reviews
Minneapolis, MN
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at Hyatt (Chengdu), IHG (Shanghai), Hilton (Xian), Westin (Wuhan), and Renaissance (Beijing) during our trip. We have comparable non-basic non-top status for all chains. This is the second best among the five, partly due to that we did not request any special service, given we know our way around by now. We have tried our best to visit... More 

Helpful?
1 Thank luv2trvl66
Shanghai_Indigo, General Manager at Hotel Indigo Shanghai on the Bund, responded to this review

Thank you Luv2trvl66- Great to hear that you enjoyed your stay with us here at Hotel Indigo and you certainly do get around! Of course we hope to have you back with us when next you are in Shanghai but as we are all so competitive in nature here in Shanghai - I would love to know whom you rated... More 

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights whilst we are travelling in Shanghai for a week. Hotel indigo was very funky hotel with cool furniture and atmosphere in the lobby area. The roof top was still one of my favorite place that I would recommend to go as the view was absolutely beautiful and cool and relaxed vibe was a bonus!... More 

Helpful?
1 Thank Kelly M
Shanghai_Indigo, General Manager at Hotel Indigo Shanghai on the Bund, responded to this review

Greetings Kelly M - Thanks for spending some time in sharing your recent experience with us here on TripAdvisor. As much as it sometimes hurts to read some of the unfortunate experience our guest encounter it is important that not only do we acknowledge our shortfalls but then of course action them as well. There should have been no reason... More 

Shanghai, China
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Me and my boyfriend booked the executive room with the river view on my birthday. Everything was fine, but at the middle of our first nights we woke up because it was extremely hot in the room, AC stopped working, we called to the FD to fix it, they came at night, it was my birthday, the mood was slowly... More 

Helpful?
Thank kulazinaviktorija
Shanghai_Indigo, General Manager at Hotel Indigo Shanghai on the Bund, responded to this review

Greetings kulazinaviktorija, Allow me to begin by wishing you a belated Happy Birthday! Reading through your comments on your recent stay with us I just had to cringe. You are absolutely right the air conditioning in the room you were checked into should have been in perfect working order. This is something we check when cleaning every room before it... More 

San Francisco, California
Level Contributor
59 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thankfully I changed my hotel and pick this one. And all I can say is WOW! from the excellent staff who greeted me to check in to the lobby furniture to some arts and design I was very impressed how this hotel represent itself. From its excellent location, amenities and service you cannot go wrong with this one at least... More 

Helpful?
Thank raymond c
Shanghai_Indigo, General Manager at Hotel Indigo Shanghai on the Bund, responded to this review

Greetings Raymond C- We are all so pleased that not only did you enjoy the hotel's amenities and personalized service but our quirky interior design and spectacular views our location affords are guests. More so, that you have elected to make Hotel Indigo your home when ever back in Shanghai. Please let me know personally when next you plan to... More 

Level Contributor
195 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room is well appointed and has very good size. It has a great view of downtown Shanghai. The staff is accommodating. The breakfast is above average with that staff being particularly attentive. I like the workout area. Plenty of weights and aerobic workouts to choose from. The room was very comfortable and the bed was excellent.

Helpful?
Thank BusLeis45458
Shanghai_Indigo, General Manager at Hotel Indigo Shanghai on the Bund, responded to this review

Busleis45458 Grart to have had you with us! We are always looking for way to improve the hotel and its facilities for our many return guests as part of the fun is our ability to delight each guest upon their stay - I certainly hope we will have an occasion to do so again for you soon. Christoph General Manager More 

Asia
Level Contributor
77 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is my 2nd visit in this hotel after a long time. I could not recall anything negative from my last stay. But it is kind of negative this time. The air condition is not working in the first room and moved to another room, usual fancy Indigo room. It is definitely not exactly well maintained. Curtain control switch is... More 

Helpful?
Thank VolVic71
Shanghai_Indigo, General Manager at Hotel Indigo Shanghai on the Bund, responded to this review

Dear Volvic71 Bad Attitude of any of our staff cannot be and will not be tolerated but this does little to restore your confidence in the hotel and its services. We have in fact been working on the troublesome heating and cooling issue in the hotel now for several seasons and we have finally found the solution for the poor... More 

Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed July 23, 2016 via mobile

The best thing is that this hotel is located on that side of the river which is opposite to the best tall buildings of Shanghai. So the view is the amazing skyline! I'll post a picture clicked from my room bed. It's a boutique hotel so the rooms are quite unique. The view from the river view rooms is amazing... More 

Helpful?
Thank Vipin S
Shanghai_Indigo, General Manager at Hotel Indigo Shanghai on the Bund, responded to this review

Greetings Vipin 5 Such a please to read that you truly enjoyed your stay with us. Yes, the view of Pudong and the Bund are breathtaking and take on a whole new perspective at night and you see the city come alive. The staff and I look forward to your return to Shanghai and the Hotel Indigo. Christoph General Manager More 

Atlanta, Georgia
Level Contributor
123 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed July 21, 2016 via mobile

I had a one day stop in Shanghai and a friend insisted that I stay at the Indigo. I'm glad she did. The property is directly on the Bund, just a few blocks from tremendous restaurants. I had a room with a river view and was very impressed. The bed was quite comfortable and the linens well maintained. The shower... More 

Helpful?
Thank PHXJeremy
Shanghai_Indigo, General Manager at Hotel Indigo Shanghai on the Bund, responded to this review

Greetings PHXJeremy Fantastic to hear that you took your friend up on their recommendation to stay with us here at Hotel Indigo. Even better that we were able to match your expectations. Regarding the internet, yes you are correct. However, many first time guests to China do not understand that although our wifi signal is quite strong that there are... More 

Melbourne, Australia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 20, 2016 via mobile

Having spent many nights in the past in indigo hotel Shanghai, I decided to book for my most recent trip back there. Have to say the quality has greatly declined. I booked a room through Ctrip and when I arrived the room was not as explained on the booking site. When I called reception to ask them they pretty much... More 

Helpful?
Thank fewsonk
Shanghai_Indigo, General Manager at Hotel Indigo Shanghai on the Bund, responded to this review

Dear Fewsonk, Thank you for taking the time to share with us your recent experience here at Hotel Indigo. It is never easy nor enjoyable to read that one of our guests has had a bad stay and for this I am truly sorry. Your expectations were not unreasonable and yet we were unable to meet much less exceed them.... More 

Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed July 18, 2016 via mobile

I could wax lyrical about this place forever so here is what I loved: Stylish and tasteful decoration, incredible attention to detail, beautiful silk painting of The Kiss by Gustav Klimt In lobby. So hip and arty in the rooms- right up my street. Rooms are divine, artistic, a la mode, trendy beautifully decorated. Attention to detail and special touches... More 

Helpful?
Thank GoodFoodlover1234
Shanghai_Indigo, General Manager at Hotel Indigo Shanghai on the Bund, responded to this review

Greetings GoodFoodLover1234- Waxing Poetic - Waxing Eloquent - Waxing Courageous - Waxing Lyrical.... All said - good man in good nature and truth. We so enjoy your visit and hope again it will come soon. Chrsitoph General Manager More 

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Staying in South Bund

Neighborhood Profile
South Bund
This waterfront area below the most famous section of the Huangpu River has undergone multiple phases of development that started when the Waterhouse Hotel opened its doors. Though it’s been slower to catch on than people expected, every year something new and exciting opens up and gives people a reason to keep calling the South Bund the "Next Big Thing." There are a couple of landmark hotels and restaurants of excellent quality that serve as anchors, and multiple annual events such as beer festivals, art and fashion fairs and music shows take advantage of the wide spaces, waterfront location and the tiny man-made beach to host huge crowds of people. Wandering about the newness, one can stumble upon authentic Chinese life in the stone gates of people’s residences or the street markets.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Indigo Shanghai on the Bund, Hotel Indigo's first property in Asia Pacific, sits directly on the Huangpu river front, Hotel Indigo assures not only spectacular views of both the historic Bund and dramatic Pudong skylines, but an upscale boutique hotel experience where the focus is on inspired service, fresh and vibrant design reflecting the local neighborhood, and providing guests with an authentic taste of today's shanghai, where old and new converge. ... more   less 

Additional Information about Hotel Indigo Shanghai on the Bund

Address: NO. 585 Zhongshan East Second Road, Shanghai 200010, China
Location: China > Shanghai Region > Shanghai > South Bund
Price Range: $189 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Indigo Shanghai on the Bund 4.5*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Hotwire, Ctrip TA, IHG, Odigeo, Expedia, Priceline and Travelocity so you can book your Hotel Indigo Shanghai on the Bund reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#9 Business Hotel in Shanghai
#13 Luxury Hotel in Shanghai
#15 Romantic Hotel in Shanghai
#21 Family Hotel in Shanghai
#139 Best Value Hotel in Shanghai
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