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Cypress Garden Hotel

#1,831 of 4,320 Hotels in Shanghai
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31 Reviews from our TripAdvisor Community

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Showing 10: English reviews
New Delhi, India
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 8, 2015 via mobile

Stayed there for a few nights, stay here only if you know Chinese language otherwise it will be terrible for you. Rooms and hotel is good but staff is pathetic. They don't know English and are not willing to help you. Analyze before staying here.

Helpful?
Thank Sumant009
Beersheba, Israel
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed September 27, 2014

Overall the place was good. The room was spacious, good facilities, good location. But the experience was ruined by the following customer service issue: When I checked in I asked for a late checkout, and was told that I would be charged 1.5 times the room rate for checking out by 7pm; and I agreed. I rushed back from my... More 

Helpful?
2 Thank David_M_Brock
New York City, New York
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 10, 2014

As a frequent business traveller on her first trip to Shanghai I let my client choose the hotel. I was wary at first but soon I was happily surprised by the cleanliness of the property, the super efficiency of staff and the adjacent conference facility. One example. After 2 days the room safe with my cell phone, IPad and jewelry... More 

Helpful?
2 Thank Meryl M
Level Contributor
34 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 19, 2012

This hotel in located in the quite center of Hongqiao, Shanghai. Indeed, it might not be the usual 5 star hotel, but its clean, aired, and cosy rooms come over everything else. Notes: Gastronomically economic - The rooms are equipped with a working minibar fridge, an electric kettle, and bags of tea. c'est tout. comfortable beds, 2 pillow kinds, a... More 

Helpful?
1 Thank Eryador
Sydney
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed November 28, 2011

This hotel is ideally situated near both terminals of Hongqiao Airport. There are good restaurants a short taxi ride away (15RMB). It is set in a beautiful and quiet garden setting but is let down by things that don't work and unintelligent excuses. No AC during an unseasonal warm spell, although all of the PR material says "individually controllable temperature... More 

Helpful?
1 Thank PatientAussie
Lyon, France
Level Contributor
112 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed November 10, 2011

This hotel looked good on the pictures from the internet but the room was not that great. The bathrooms were pretty nasty with hair in the sink and in the bathtub. The floor of the bathroom was very sticky too. The television didn't have any foreign channels such as CNN or BBC World. The staff was not very friendly and... More 

Helpful?
1 Thank arvifr
Stavanger
Level Contributor
53 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed October 25, 2011

First impressions were very good, seemed like friendly staff, generally ok English and the location was ok. The room was HUGE, impression was that this was way better than anything I had ever stayed at. Excellent furniture. It even had its own working area with coffee table and recliner... but impressions fell. We ended up staying three nights before we... More 

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Helpful?
1 Thank Odd Jarle J
Knoxville, TN
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed August 15, 2011

The hotel is close to the airport, which is why we picked it. My son`s credit card was eaten up by the ATM machine. Oh wow. People at front desk tried to help, but their attitude towards him was the worst possible! Rude and very cocky. The hotel itself is good, even though there is no shuttle to the airport.... More 

Helpful?
1 Thank DameDeBronze
London, United Kingdom
Level Contributor
157 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed June 12, 2011

This is an ok business hotel, good for the airport. Staff's english is good for China. Room is on the small size and quite dated. Nice hotel complex and garden. Food and drinks at the bar is good but expensive. Complimentary breakfast is a tad poor.

Helpful?
1 Thank cdwc
Haarlem, The Netherlands
Level Contributor
229 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed May 19, 2010

The hotel looks nice and is probably recently renovated. It is also very quiet, which can be nice but also means there is no nice/friendly atmosphere. The people at the reception desk don't great you when coming in or going out. Staff does not speak English. Breakfast is ok, but cost extra for us (sometimes it's included, so check before... More 

Helpful?
1 Thank AnnaNLCH
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Staying in Gubei / Hongqiao / Minhang

Neighborhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Cypress Garden Hotel

Address: No.2558 Yan'an Road West, Changning District, Shanghai 201103, China
Location: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang
Price Range: $63 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cypress Garden Hotel 4*
Number of rooms: 82
Reservation Options:
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Hotel Style:
#124 Spa Hotel in Shanghai
#321 Luxury Hotel in Shanghai
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