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Grand Central Hotel Shanghai

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#35 of 4,998 Hotels in Shanghai
Certificate of Excellence
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Grand Central Hotel Shanghai
Grand Central Hotel Shanghai
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972 Reviews from our TripAdvisor Community

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Showing 607: English reviews
Copenhagen, Denmark
Reviewed May 7, 2013

Returning to Shanghai for the first time since 1993 was a very positive experience, not the least due to Grand Central. This is a true 5-star hotel in the centre of Shanghai. Acknowledging that with only 4 days in Shanghai, we had no time to waist, and we were not disappointed. Two steps away from the shopping mekka of Nanjing...

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1Thank BentSoling
grandcentralhotelsha, Public Relations Manager at Grand Central Hotel Shanghai, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments referring to your stay at the Grand Central Hotel Shanghai. We are delighted with your high esteem of our service, our location and our room facilities. We will bring your valuable feedback to the concerned department head immediately. We look forward to welcoming you back often upon...

Milan, Italy
Reviewed May 6, 2013

What I liked most: - Great location! - Huge room perfectly equipped - Nice lounge and common areas. Building is new - Huge comfy bed with a choice of pillows What I didn't like - View from the room - Breakfast is too expensive - Staff not always kind - Wifi in the room: ask for a router otherwise signal...

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Thank saimonmays
grandcentralhotelsha, Public Relations Manager at Grand Central Hotel Shanghai, responded to this review

Dear guest, Thank you for taking the time to share with us what you enjoyed most about your visit. We’re very pleased that hotel location and room facilities met with your expectations. We have noted your comments on the issues of the staff, breakfast and wifi and we’ll bring these comments to the related department head immediately. We are looking...

Dallas, Texas
Reviewed May 6, 2013

Only stayed 1 night but was impressed by the hotel, the room, breakfast and staff efficiency. Rooms and public area were spotless, everything in the room functioned, breakfast was more than adequate with many options. Hotel is well situated in downtown area.

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Thank Dean S
grandcentralhotelsha, Public Relations Manager at Grand Central Hotel Shanghai, responded to this review

Dear Valued Guest, Thank you for staying at the Grand Central Hotel Shanghai. We are delighted that the hotel met with your expectations. We hope to serve you again on your next visit to Shanghai.

Blueys Beach, Australia
Reviewed May 1, 2013

This is one of the best hotels we've stayed in and we've travelled the world. I booked a good deal on Agoda, an Atrium king room which did not include breakfast. At the equivalent of $AUD 60 per day for two breakfasts we chose to have our breakfast in the Old French Quarter, a short metro ride. The final morning...

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1Thank Marj H
grandcentralhotelsha, Public Relations Manager at Grand Central Hotel Shanghai, responded to this review

Dear guest, Thank you for taking the time to share with us what you enjoyed most about your visit. We’re very pleased that hotel facilities met with your expectation. Your positive comments have been shared with the hotel team and it is an encouragement for us to continue improving our quality. We look forward to welcoming you back often upon...

Vendee
Reviewed May 1, 2013

Our room had great views over Nanjing Road, especially at night. It was spacious, clean and very elegant with a beautiful recessed ceiling and spacious marble bathroom with every luxury. Service was unobtrusive, but a request for a British adapter was met within one minute. Breakfast was good, but not exceptional, and the Chinese meal we had in the a...

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1Thank sheona
grandcentralhotelsha, Public Relations Manager at Grand Central Hotel Shanghai, responded to this review

Dear guest, Thank you for taking the time to share the comments with us what you enjoyed most about your visit. We are very pleased that the hotel met with your expectations. We look forward to welcoming you back to the Grand Central Hotel Shanghai in the near future.

Horsham, United Kingdom
Reviewed April 30, 2013

Very efficient check-in service. Rooms have good furniture, very comfortable bed, and nice shower/bathroom. Room was cleaned, and had a turn-down service each night. Free WiFi router was made available for the duration of the stay, which was convenient. Only area's for improvement was breakfast that is needed, would be the quality of food and presentation improvement

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Thank markfaulkner8168
grandcentralhotelsha, Public Relations Manager at Grand Central Hotel Shanghai, responded to this review

Dear Valued Guest, Thank you for sharing your experience on Trip Advisor. We are extremely delighted with your high esteem of our service and our room. We will bring your valuable feedback to the concerned department head immediately. Your comments on our breakfast will certainly help us know what we can do better to provide a memorable experience for our...

Atlanta, Georgia
Reviewed April 30, 2013

A little past its prime but competent and comfortable hotel. The business suites are good value for money. Played the usual trick of only offering early check in if upgrade to club level but it worked out as good value for money if you want breakfast and can take Dynasty wine during happy hour. Great people watching if your room...

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Thank ATL-CL3338
grandcentralhotelsha, Public Relations Manager at Grand Central Hotel Shanghai, responded to this review

Dear Valued Guest, Thank you for staying at the Grand Central Hotel Shanghai. We are delighted that the hotel met with your expectations. We hope to serve you again on your next visit to Shanghai.

Pelotas, RS
Reviewed April 29, 2013

I needed a hotel in Shanghai for three days and based my decision on Tripavisor's ranking. I was not disappointed. The hotel is very well located, just half a block of exit 4 East Nanjing Rd. Station (line 2). It is very close to East Nanjing Rd., lively shopping street that links People's Sq. to The Bund. The lobby is...

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Thank VSOP_AOC
grandcentralhotelsha, Public Relations Manager at Grand Central Hotel Shanghai, responded to this review

Dear guest, Thank you for sharing your recent experience at Grand Central hotel Shanghai. We are extremely delighted with your high esteem of our hotel location and room facilities. We will bring your valuable feedback to the concerned department head immediately. We look forward to welcoming you back to the Grand Central Hotel Shanghai in the near future and hope...

Perth, Australia
Reviewed April 21, 2013

Stayed in Grand Central Hotel Shanghai for 3 nights. The first impression was very luxurious, modern with a mixed of typical olden days golden ornament. The service was excellent, our room was cleaned in the morning and again, tidied up on the evening just before the dinner. A little detail such as leaving a chocolate in the bed and providing...

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1Thank ty_up77
grandcentralhotelsha, Public Relations Manager at Grand Central Hotel Shanghai, responded to this review

Dear guest, Thank you for taking the time to share the comments with us. We are very pleased that the hotel met with your expectations. In particular, we appreciate the feedback regarding the turn down service. We look forward to welcoming you back to the Grand Central Hotel Shanghai in the near future.

Copenhagen, Denmark
Reviewed April 20, 2013

Grand Central is a typical modern wannabe-traditionel-american-luxurious Chinese hotel, but it is excellent and in my case good value. The service is excellent. Press 1 on the telephone, and you have ice in your room in less than 5 minutes. And the front desk staff and concierge is very helpful. The rooms are nice with a classic design and very...

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Thank Torben A
grandcentralhotelsha, Public Relations Manager at Grand Central Hotel Shanghai, responded to this review

Dear guest, Thank you for sharing your recent experience at Grand Central hotel Shanghai. We are extremely delighted with your high esteem of our hotel location and our service. We will bring your valuable feedback to the concerned department head immediately. Please accept our sincere apologies for the restaurant problems caused to you. We look forward to welcoming you back...

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Staying in People’s Square

Neighborhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Grand Central Hotel Shanghai

Address: No.505 Jiujiang Road, Shanghai 200001, China
Location: China > Shanghai Region > Shanghai > People’s Square
Price Range: $132 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Central Hotel Shanghai 4.5*
Number of rooms: 353
Reservation Options:
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Hotel Style:
#12 Family Hotel in Shanghai
#19 Romantic Hotel in Shanghai
#35 Luxury Hotel in Shanghai
#39 Business Hotel in Shanghai
#53 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travelers have asked, with answers from Grand Central Hotel Shanghai staff and other travelers.
20 questions
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Questions? Get answers from Grand Central Hotel Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for a room facing the Park”
edgar1947, 1 week ago | Read review
“we asked for and got a room on a high floor (16) and it was nice and quiet”
Shelly-BN, 1 week ago | Read review
“non smoking room”
TonyM0758, Nov 17, 2016 | Read review
“Choose the higher floors so you can take advantage of the view. Breathtaking view in the morning and more so at night. :)”
Paolaroid, Oct 17, 2016 | Read review
“Unless you smoke, be sure to ask for a room on a non-smoking floor.”
Poly1982, Oct 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question